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Ryan, I hope you still remember the company because the last time that we touch base with you, it was October of last year. And during that time, I was trying to arrange a meeting with you together with my CTO, mister Baljit Singh, to introduce our company and our services. Name of the company again, Ryan, it's Cloud Solution IT. We are a managed service provider. We are also Microsoft trusted partner providing services for cloud solution, cybersecurity, backup and recovery, SharePoint, Manage three sixty five, Power BI, and many more. And reason for my call today, Ryan, same thing as before, we're only hoping to arrange an introductory meeting with you simply to introduce our company only for future reference. And we're hoping that you maybe have an available time this coming week, maybe on third or fourth week of this month. Mhmm. Mhmm. Mhmm. Can we put something up on August, sir, just to put it on your calendar? End of August. Mhmm. Yeah. That that that would be okay, sir. Let's just put something on August just in case there's any changes. I can call you back on the day, sir, just to check whether you would you would like to move it, sir. '28. That that that would be Friday. Right? Yeah. Would you like to do it in the morning, sir, or in the afternoon? Eleven. Yeah. That that that would be perfect, sir. Okay. So so what I'll be doing, I'll be sending you a calendar invite on August 28 at 11AM, and I'll be ringing you back on the twenty eighth as well just to check if there's any changes regarding your schedule. Alright? And, Ryan, do you mind me asking, how many end user do you get in the company? Roughly 200. And, sir, the email address, sir, that would be randyourlastname@prosperityadviser.com.au. Alright. Actually, sir, we do have I think we have two emails. That would be prosperity dot com dot a u or prosperity adviser dot com dot a u. Yep. The pros prosperity dot dot dot com. That that would be perfect. Alright? Okay. I'll be sending the invite right away, Ryan. Thank you so much, sir, for allowing us to introduce our company. Enjoy your Friday, sir. Thank you. Alright. 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Good afternoon. Ryan, it's Ronald from Cloud Solution IT. How are you doing today? I'm doing wonderful.\n\nNo complain. It's Friday, last day of work. Alright? Ryan, I hope you still remember the company because the last time that we touch base with you, it was October of last year. And during that time, I was trying to arrange a meeting with you together with my CTO, mister Baljit Singh, to introduce our company and our services.\n\nName of the company again, Ryan, it's Cloud Solution IT. We are a managed service provider. We are also Microsoft trusted partner providing services for cloud solution, cybersecurity, backup and recovery, SharePoint, Manage three sixty five, Power BI, and many more. And reason for my call today, Ryan, same thing as before, we're only hoping to arrange an introductory meeting with you simply to introduce our company only for future reference. And we're hoping that you maybe have an available time this coming week, maybe on third or fourth week of this month.\n\nMhmm. Mhmm. Mhmm. Can we put something up on August, sir, just to put it on your calendar? End of August.\n\nMhmm. Yeah. That that that would be okay, sir. Let's just put something on August just in case there's any changes. I can call you back on the day, sir, just to check whether you would you would like to move it, sir.\n\n'28. That that that would be Friday. Right? Yeah. Would you like to do it in the morning, sir, or in the afternoon?\n\nEleven. Yeah. That that that would be perfect, sir. Okay. So so what I'll be doing, I'll be sending you a calendar invite on August 28 at 11AM, and I'll be ringing you back on the twenty eighth as well just to check if there's any changes regarding your schedule.\n\nAlright? And, Ryan, do you mind me asking, how many end user do you get in the company? Roughly 200. And, sir, the email address, sir, that would be randyourlastname@prosperityadviser.com.au. Alright.\n\nActually, sir, we do have I think we have two emails. That would be prosperity dot com dot a u or prosperity adviser dot com dot a u. Yep. The pros prosperity dot dot dot com. That that would be perfect.\n\nAlright? Okay. I'll be sending the invite right away, Ryan. Thank you so much, sir, for allowing us to introduce our company. Enjoy your Friday, sir.\n\nThank you. Alright. Bye bye.","paragraphs":[{"sentences":[{"text":"Yeah.","start":2.6399999,"end":2.8799999,"sentiment":"neutral","sentiment_score":0.08508947491645813},{"text":"Good afternoon.","start":2.8799999,"end":3.62,"sentiment":"neutral","sentiment_score":0.27530035376548767},{"text":"Ryan, it's Ronald from Cloud Solution IT.","start":4.08,"end":8.1,"sentiment":"neutral","sentiment_score":0.1668045467564038},{"text":"How are you doing today?","start":8.8,"end":9.94,"sentiment":"neutral","sentiment_score":0.20786891579627992},{"text":"I'm doing wonderful.","start":12.0,"end":13.46,"sentiment":"positive","sentiment_score":0.6712352434794108}],"sentiment":"neutral","sentiment_score":0.26979846217566067,"num_words":18,"start":2.6399999,"end":13.46},{"sentences":[{"text":"No complain.","start":13.5199995,"end":14.16,"sentiment":"neutral","sentiment_score":0.16984374076128006},{"text":"It's Friday, last day of 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Ryan speaking. Good. Thanks. How are you?\n\nYep. Just got lots of competing projects at the moment, So I'm just not taking any introductory meetings at the moment. Probably due to finish up these round of projects maybe the end of August. That's probably about the earliest that I could sort of commit to a a meeting to take on or have a look at a new product, essentially. We can go the the end of August, but the reality is I'll probably probably have to move it because I've got several projects due at that time.\n\nYeah. Sure. Yeah. The twenty eighth is about the only day I've got clear in the last week there. Yeah.\n\nMaybe 11:00. Okay. Sure. Roughly 200. Yep.\n\nBoth work, the first one, you don't need the extra advisers on it. That should be fine. Yep. Sure. Okay.\n\nNo worries. Thank you. Bye.","paragraphs":[{"sentences":[{"text":"Hello.","start":0.16,"end":0.48,"sentiment":"neutral","sentiment_score":0.04077761620283127},{"text":"Ryan speaking.","start":0.48,"end":5.82,"sentiment":"neutral","sentiment_score":0.08617106452584268},{"text":"Good.","start":10.16,"end":10.48,"sentiment":"positive","sentiment_score":0.4464390277862549},{"text":"Thanks.","start":10.48,"end":10.88,"sentiment":"positive","sentiment_score":0.4962954521179199},{"text":"How are you?","start":10.88,"end":11.7,"sentiment":"neutral","sentiment_score":0.3190587063630422}],"sentiment":"neutral","sentiment_score":0.26412879303097725,"num_words":8,"start":0.16,"end":11.7},{"sentences":[{"text":"Yep.","start":75.525,"end":75.925,"sentiment":"neutral","sentiment_score":-0.03570083528757095},{"text":"Just got lots of competing projects at the moment, So I'm just not taking any introductory meetings at the moment.","start":75.925,"end":82.07,"sentiment":"neutral","sentiment_score":-0.2241915762424469},{"text":"Probably due to finish up these round of projects maybe the end of August.","start":83.57,"end":88.29,"sentiment":"neutral","sentiment_score":-0.1117480184350695},{"text":"That's probably about the earliest that I could sort of commit to a a meeting to take on or have a look at a new product, essentially.","start":88.29,"end":95.115,"sentiment":"neutral","sentiment_score":-0.10859120968315336},{"text":"We can go the the end of August, but the reality is I'll probably probably have to move it because I've got several projects due at that time.","start":100.854996,"end":108.159996,"sentiment":"neutral","sentiment_score":-0.1334019580057689}],"sentiment":"neutral","sentiment_score":-0.14168024559815726,"num_words":90,"start":75.525,"end":108.159996},{"sentences":[{"text":"Yeah.","start":117.485,"end":117.645,"sentiment":"neutral","sentiment_score":0.08551370352506638},{"text":"Sure.","start":117.645,"end":118.145,"sentiment":"neutral","sentiment_score":0.1514476239681244},{"text":"Yeah.","start":125.244995,"end":125.565,"sentiment":"neutral","sentiment_score":0.04623863846063614},{"text":"The twenty eighth is about the only day I've got clear in the last week there.","start":125.565,"end":135.05,"sentiment":"neutral","sentiment_score":0.010603171598631889},{"text":"Yeah.","start":135.05,"end":135.55,"sentiment":"neutral","sentiment_score":0.060018569231033325}],"sentiment":"neutral","sentiment_score":0.025643464038148524,"num_words":20,"start":117.485,"end":135.55},{"sentences":[{"text":"Maybe 11:00.","start":140.25,"end":141.47,"sentiment":"neutral","sentiment_score":0.038380302488803864},{"text":"Okay.","start":159.285,"end":159.685,"sentiment":"neutral","sentiment_score":0.0700109452009201},{"text":"Sure.","start":159.685,"end":160.02,"sentiment":"neutral","sentiment_score":0.05565807968378067},{"text":"Roughly 200.","start":164.98001,"end":166.2,"sentiment":"neutral","sentiment_score":0.007650455459952354},{"text":"Yep.","start":187.265,"end":187.765,"sentiment":"neutral","sentiment_score":0.1244516298174858}],"sentiment":"neutral","sentiment_score":0.04888316722852843,"num_words":7,"start":140.25,"end":187.765},{"sentences":[{"text":"Both work, the first one, you don't need the extra advisers on it.","start":187.825,"end":192.21,"sentiment":"neutral","sentiment_score":0.1050997031136201},{"text":"That should be fine.","start":192.21,"end":193.27,"sentiment":"neutral","sentiment_score":0.22337620705366135},{"text":"Yep.","start":197.97,"end":198.47,"sentiment":"neutral","sentiment_score":0.1250627040863037},{"text":"Sure.","start":198.61,"end":199.11,"sentiment":"neutral","sentiment_score":0.21114711463451383},{"text":"Okay.","start":203.44293,"end":203.92293,"sentiment":"neutral","sentiment_score":0.28750574588775635}],"sentiment":"neutral","sentiment_score":0.14417582666501402,"num_words":20,"start":187.825,"end":203.92293},{"sentences":[{"text":"No worries.","start":203.92293,"end":204.50293,"sentiment":"neutral","sentiment_score":0.263079434633255},{"text":"Thank you.","start":204.96294,"end":205.52293,"sentiment":"positive","sentiment_score":0.5064052045345306},{"text":"Bye.","start":205.52293,"end":206.02293,"sentiment":"neutral","sentiment_score":0.30331897735595703}],"sentiment":"positive","sentiment_score":0.36845765113830564,"num_words":5,"start":203.92293,"end":206.02293}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hello. Ryan\n\nChannel 0: Yeah. Good afternoon. Ryan, it's Ronald\n\nChannel 1: speaking.\n\nChannel 0: from Cloud Solution IT. How are you doing today?\n\nChannel 1: Good. Thanks. How are you?\n\nChannel 0: I'm doing wonderful. No complain. It's Friday, last day of work. Alright? Ryan, I hope you still remember the company because the last time that we touch base with you, it was October of last year.\n\nAnd during that time, I was trying to arrange a meeting with you together with my CTO, mister Baljit Singh, to introduce our company and our services. Name of the company again, Ryan, it's Cloud Solution IT. We are a managed service provider. We are also Microsoft trusted partner providing services for cloud solution, cybersecurity, backup and recovery, SharePoint, Manage three sixty five, Power BI, and many more. And reason for my call today, Ryan, same thing as before, we're only hoping to arrange an introductory meeting with you simply to introduce our company only for future reference.\n\nAnd we're hoping that you maybe have an available time this coming week, maybe on third or fourth week of this month.\n\nChannel 1: Yep. Just got lots of competing projects at the moment, So I'm just not taking\n\nChannel 0: Mhmm.\n\nChannel 1: any introductory meetings at the moment.\n\nChannel 0: Mhmm.\n\nChannel 1: Probably due to finish up these round of projects maybe the end of August. That's probably about the earliest that I could sort of commit to a a meeting to take on or have a look at a new product, essentially.\n\nChannel 0: Mhmm. Can we put something up on August, sir, just to put it on your calendar?\n\nChannel 1: We can go the the end of August, but the reality\n\nChannel 0: End\n\nChannel 1: is\n\nChannel 0: of\n\nChannel 1: I'll\n\nChannel 0: August.\n\nChannel 1: probably probably have to move it because I've got several projects due at that time.\n\nChannel 0: Mhmm. Yeah. That that that would be okay, sir. Let's just put something on August just in case there's any changes.\n\nChannel 1: Yeah. Sure.\n\nChannel 0: I can call you back on the day, sir, just to check whether you would you would like to move it, sir.\n\nChannel 1: Yeah. The twenty eighth is about the only day I've got clear in the last week\n\nChannel 0: '28. That that that would be Friday. Right?\n\nChannel 1: there. Yeah.\n\nChannel 0: Yeah. Would you like to do it in the morning, sir, or in the afternoon?\n\nChannel 1: Maybe 11:00.\n\nChannel 0: Eleven. Yeah. That that that would be perfect, sir. Okay. So so what I'll be doing, I'll be sending you a calendar invite on August 28 at 11AM, and I'll be ringing you back on the twenty eighth as well just to check if there's any changes regarding your schedule.\n\nAlright?\n\nChannel 1: Okay. Sure.\n\nChannel 0: And, Ryan, do you mind me asking, how many end user do you get in the company?\n\nChannel 1: Roughly 200.\n\nChannel 0: Roughly 200. And, sir, the email address, sir, that would be randyourlastname@prosperityadviser.com.au. Alright. Actually, sir, we do have I think we have two emails. That would be prosperity dot com dot a u or prosperity adviser dot com dot a u.\n\nChannel 1: Yep. Both work, the first one, you don't need the extra advisers on it. That should be fine.\n\nChannel 0: Yep. The pros prosperity dot dot dot com. That that would be perfect. Alright?\n\nChannel 1: Yep.\n\nChannel 0: Okay.\n\nChannel 1: Sure.\n\nChannel 0: I'll be sending the invite right away, Ryan. Thank you so much, sir, for allowing us to introduce our company.\n\nChannel 1: Okay.\n\nChannel 0: Enjoy\n\nChannel 1: No\n\nChannel 0: your\n\nChannel 1: worries.\n\nChannel 0: Friday, sir. Thank you.\n\nChannel 1: Thank you. Bye.\n\nChannel 0: Alright. Bye bye.","paragraphs":[{"sentences":[{"text":"Hello.","start":0.16,"end":0.48,"sentiment":"neutral","sentiment_score":0.04077761620283127},{"text":"Ryan","start":0.48,"end":0.98,"sentiment":"neutral","sentiment_score":0.03997679799795151}],"sentiment":"neutral","sentiment_score":0.04037720710039139,"channel":1,"num_words":2,"start":0.16,"end":0.98},{"sentences":[{"text":"Yeah.","start":2.6399999,"end":2.8799999,"sentiment":"neutral","sentiment_score":0.08508947491645813},{"text":"Good afternoon.","start":2.8799999,"end":3.62,"sentiment":"neutral","sentiment_score":0.27530035376548767},{"text":"Ryan, it's 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The customer is unable to schedule a meeting for the current month due to other projects, but agrees to a meeting on August 28th at 8:00 AM. The representative confirms the customer's email address and sends a calendar invite."},"intents":{"segments":[{"text":"And reason for my call today, Ryan, same thing as before, we're only hoping to arrange an introductory meeting with you simply to introduce our company only for future reference. And we're hoping that you maybe have an available time this coming week, maybe on third or fourth week of this month.","start_word":127,"end_word":178,"intents":[{"intent":"Arrange introductory meeting","confidence_score":0.022623776}]},{"text":"Can we put something up on August, sir, just to put it on your calendar?","start_word":244,"end_word":258,"intents":[{"intent":"Schedule meeting on august","confidence_score":0.0061151893}]},{"text":"I can call you back on the day, sir, just to check whether you would you would like to move it, sir. Yeah. The twenty eighth is about the only day I've got clear in the last week '28. That that that would be Friday. Right? there. Yeah. Yeah. Would you like to do it in the morning, sir, or in the afternoon? Maybe 11:00.","start_word":313,"end_word":377,"intents":[{"intent":"Schedule meeting","confidence_score":0.26114878}]}]},"sentiments":{"segments":[{"text":"Hello. Ryan Yeah. Good afternoon. Ryan, it's Ronald speaking. from Cloud Solution IT. How are you doing today?","start_word":0,"end_word":17,"sentiment":"neutral","sentiment_score":0.16953639686107635},{"text":"Good. Thanks.","start_word":18,"end_word":19,"sentiment":"positive","sentiment_score":0.4713672399520874},{"text":"How are you?","start_word":20,"end_word":22,"sentiment":"neutral","sentiment_score":0.32769775390625},{"text":"I'm doing wonderful.","start_word":23,"end_word":25,"sentiment":"positive","sentiment_score":0.672177255153656},{"text":"No complain. It's Friday, last day of work. Alright? Ryan, I hope you still remember the company because the last time that we touch base with you, it was October of last year. And during that time, I was trying to arrange a meeting with you together with my CTO, mister Baljit Singh, to introduce our company and our services. Name of the company again, Ryan, it's Cloud Solution IT. We are a managed service provider. We are also Microsoft trusted partner providing services for cloud solution, cybersecurity, backup and recovery, SharePoint, Manage three sixty five, Power BI, and many more. And reason for my call today, Ryan, same thing as before, we're only hoping to arrange an introductory meeting with you simply to introduce our company only for future reference. And we're hoping that you maybe have an available time this coming week, maybe on third or fourth week of this month. Yep. Just got lots of competing projects at the moment, So I'm just not taking Mhmm. any introductory meetings at the moment. Mhmm. Probably due to finish up these round of projects maybe the end of August. That's probably about the earliest that I could sort of commit to a a meeting to take on or have a look at a new product, essentially. Mhmm. Can we put something up on August, sir, just to put it on your calendar? We can go the the end of August, but the reality End is of I'll August. probably probably have to move it because I've got several projects due at that time. Mhmm. Yeah. That that that would be okay, sir. Let's just put something on August just in case there's any changes. Yeah. Sure. I can call you back on the day, sir, just to check whether you would you would like to move it, sir. Yeah. The twenty eighth is about the only day I've got clear in the last week '28. That that that would be Friday. Right? there. Yeah. Yeah. Would you like to do it in the morning, sir, or in the afternoon? Maybe 11:00. Eleven. Yeah.","start_word":26,"end_word":379,"sentiment":"neutral","sentiment_score":-0.0018862772069997704},{"text":"That that that would be perfect, sir.","start_word":380,"end_word":386,"sentiment":"positive","sentiment_score":0.41405168175697327},{"text":"Okay. So so what I'll be doing, I'll be sending you a calendar invite on August 28 at 11AM, and I'll be ringing you back on the twenty eighth as well just to check if there's any changes regarding your schedule. Alright? Okay. Sure. And, Ryan, do you mind me asking, how many end user do you get in the company? Roughly 200. Roughly 200. And, sir, the email address, sir, that would be randyourlastname@prosperityadviser.com.au. Alright. Actually, sir, we do have I think we have two emails. That would be prosperity dot com dot a u or prosperity adviser dot com dot a u. Yep. Both work, the first one, you don't need the extra advisers on it. That should be fine. Yep. The pros prosperity dot dot dot com.","start_word":387,"end_word":516,"sentiment":"neutral","sentiment_score":0.09006364643573761},{"text":"That that would be perfect.","start_word":517,"end_word":521,"sentiment":"positive","sentiment_score":0.4636845588684082},{"text":"Alright? Yep. Okay. Sure. I'll be sending the invite right away, Ryan.","start_word":522,"end_word":533,"sentiment":"neutral","sentiment_score":0.2422495633363724},{"text":"Thank you so much, sir, for allowing us to introduce our company.","start_word":534,"end_word":545,"sentiment":"positive","sentiment_score":0.5972896218299866},{"text":"Okay. Enjoy No your worries. Friday, sir.","start_word":546,"end_word":552,"sentiment":"neutral","sentiment_score":0.2716878652572632},{"text":"Thank you. Thank you.","start_word":553,"end_word":556,"sentiment":"positive","sentiment_score":0.4892075061798096},{"text":"Bye. Alright. Bye bye.","start_word":557,"end_word":560,"sentiment":"neutral","sentiment_score":0.1851499155163765}],"average":{"sentiment":"neutral","sentiment_score":0.07501044854885194}}}}