{"metadata":{"transaction_key":"deprecated","request_id":"019f68a4-821d-76b2-b53a-4fb1a18e8c3d","sha256":"402f0ba99a62d57938190d159439e5bd661a5490243bada7dcae8952b841e22c","created":"2026-07-16T01:57:20.218Z","duration":5.6159377,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":30,"output_tokens":30},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":30,"output_tokens":2}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"You're fine, Ruben. Sorry I missed your call. Leave a message, and I'll phone you back. Thank you.","confidence":0.9980469,"words":[{"word":"you're","start":0.56,"end":0.79999995,"confidence":0.73779297,"punctuated_word":"You're","sentiment":"positive","sentiment_score":0.5323281288146973},{"word":"fine","start":0.79999995,"end":1.04,"confidence":0.9716797,"punctuated_word":"fine,","sentiment":"positive","sentiment_score":0.5676567554473877},{"word":"ruben","start":1.04,"end":1.4399999,"confidence":0.8378906,"punctuated_word":"Ruben.","sentiment":"positive","sentiment_score":0.5225586295127869},{"word":"sorry","start":1.4399999,"end":1.68,"confidence":0.9970703,"punctuated_word":"Sorry","sentiment":"neutral","sentiment_score":-0.22598569095134735},{"word":"i","start":1.68,"end":1.76,"confidence":0.43530273,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.3172833323478699},{"word":"missed","start":1.76,"end":2.0,"confidence":0.9980469,"punctuated_word":"missed","sentiment":"negative","sentiment_score":-0.47380173206329346},{"word":"your","start":2.0,"end":2.1599998,"confidence":0.99121094,"punctuated_word":"your","sentiment":"negative","sentiment_score":-0.5076867341995239},{"word":"call","start":2.1599998,"end":2.3999999,"confidence":0.9995117,"punctuated_word":"call.","sentiment":"negative","sentiment_score":-0.4067724347114563},{"word":"leave","start":2.3999999,"end":2.6399999,"confidence":0.9980469,"punctuated_word":"Leave","sentiment":"neutral","sentiment_score":0.0026388615369796753},{"word":"a","start":2.6399999,"end":2.72,"confidence":0.99121094,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.008647151291370392},{"word":"message","start":2.72,"end":3.04,"confidence":0.7836914,"punctuated_word":"message,","sentiment":"neutral","sentiment_score":0.07966029644012451},{"word":"and","start":3.04,"end":3.12,"confidence":0.9980469,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.0931105762720108},{"word":"i'll","start":3.12,"end":3.28,"confidence":1.0,"punctuated_word":"I'll","sentiment":"neutral","sentiment_score":0.13411544263362885},{"word":"phone","start":3.28,"end":3.4399998,"confidence":0.99609375,"punctuated_word":"phone","sentiment":"neutral","sentiment_score":0.04773810505867005},{"word":"you","start":3.4399998,"end":3.6,"confidence":0.99902344,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.0834764838218689},{"word":"back","start":3.6,"end":3.84,"confidence":1.0,"punctuated_word":"back.","sentiment":"neutral","sentiment_score":0.09989503771066666},{"word":"thank","start":3.84,"end":3.9199998,"confidence":1.0,"punctuated_word":"Thank","sentiment":"positive","sentiment_score":0.731697142124176},{"word":"you","start":3.9199998,"end":4.42,"confidence":0.99902344,"punctuated_word":"you.","sentiment":"positive","sentiment_score":0.3874249458312988}],"paragraphs":{"transcript":"\nYou're fine, Ruben. Sorry I missed your call. Leave a message, and I'll phone you back. Thank you.","paragraphs":[{"sentences":[{"text":"You're fine, Ruben.","start":0.56,"end":1.4399999,"sentiment":"positive","sentiment_score":0.5408478379249573},{"text":"Sorry I missed your call.","start":1.4399999,"end":2.3999999,"sentiment":"negative","sentiment_score":-0.3863059848546982},{"text":"Leave a message, and I'll phone you back.","start":2.3999999,"end":3.84,"sentiment":"neutral","sentiment_score":0.06866024434566498},{"text":"Thank you.","start":3.84,"end":4.42,"sentiment":"positive","sentiment_score":0.5595610439777374}],"sentiment":"neutral","sentiment_score":0.07552320179012087,"num_words":18,"start":0.56,"end":4.42}]}}]}],"paragraphs":{"transcript":"\nChannel 1: You're fine, Ruben. Sorry I missed your call. Leave a message, and I'll phone you back. Thank you.","paragraphs":[{"sentences":[{"text":"You're fine, Ruben.","start":0.56,"end":1.4399999,"sentiment":"positive","sentiment_score":0.5408478379249573},{"text":"Sorry I missed your call.","start":1.4399999,"end":2.3999999,"sentiment":"negative","sentiment_score":-0.3863059848546982},{"text":"Leave a message, and I'll phone you back.","start":2.3999999,"end":3.84,"sentiment":"neutral","sentiment_score":0.06866024434566498},{"text":"Thank you.","start":3.84,"end":4.42,"sentiment":"positive","sentiment_score":0.5595610439777374}],"sentiment":"neutral","sentiment_score":0.07552320179012087,"channel":1,"num_words":18,"start":0.56,"end":4.42}]},"summary":{"result":"success","short":"You're fine, Ruben. Sorry I missed your call. Leave a message, and I'll phone you back. Thank you."},"intents":{"segments":[]},"sentiments":{"segments":[{"text":"You're fine, Ruben.","start_word":0,"end_word":2,"sentiment":"positive","sentiment_score":0.5374966859817505},{"text":"Sorry I missed your call.","start_word":3,"end_word":7,"sentiment":"negative","sentiment_score":-0.38971707224845886},{"text":"Leave a message, and I'll phone you back.","start_word":8,"end_word":15,"sentiment":"neutral","sentiment_score":0.07736272364854813},{"text":"Thank you.","start_word":16,"end_word":17,"sentiment":"positive","sentiment_score":0.6315333843231201}],"average":{"sentiment":"neutral","sentiment_score":0.16206623713175455}}}}