{"metadata":{"transaction_key":"deprecated","request_id":"01a0a7c3-f829-7710-b9ba-d113283168c8","sha256":"22b70ea882db7f49763fd5921af32790d9a762dee3f78f4430d27fe1332f6655","created":"2026-09-16T01:10:34.209Z","duration":6.9839373,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":26,"output_tokens":26},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":26,"output_tokens":4}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"Hi. This is Caden. Sorry. I can't speak to the phone right now. Please leave a message.","confidence":0.97265625,"words":[{"word":"hi","start":0.96,"end":1.28,"confidence":0.82910156,"punctuated_word":"Hi.","sentiment":"neutral","sentiment_score":0.09166822582483292},{"word":"this","start":1.28,"end":1.4399999,"confidence":0.75927734,"punctuated_word":"This","sentiment":"neutral","sentiment_score":0.08867022395133972},{"word":"is","start":1.4399999,"end":1.52,"confidence":0.99609375,"punctuated_word":"is","sentiment":"neutral","sentiment_score":0.090529702603817},{"word":"caden","start":1.52,"end":1.92,"confidence":0.65625,"punctuated_word":"Caden.","sentiment":"neutral","sentiment_score":0.10219532251358032},{"word":"sorry","start":1.92,"end":2.1599998,"confidence":0.44213867,"punctuated_word":"Sorry.","sentiment":"neutral","sentiment_score":-0.2996360659599304},{"word":"i","start":2.1599998,"end":2.24,"confidence":0.8144531,"punctuated_word":"I","sentiment":"negative","sentiment_score":-0.5959085822105408},{"word":"can't","start":2.24,"end":2.32,"confidence":0.7121582,"punctuated_word":"can't","sentiment":"negative","sentiment_score":-0.6128215193748474},{"word":"speak","start":2.32,"end":2.56,"confidence":0.17248535,"punctuated_word":"speak","sentiment":"negative","sentiment_score":-0.6695008277893066},{"word":"to","start":2.56,"end":2.6399999,"confidence":0.97265625,"punctuated_word":"to","sentiment":"negative","sentiment_score":-0.658613920211792},{"word":"the","start":2.6399999,"end":2.8,"confidence":0.8745117,"punctuated_word":"the","sentiment":"negative","sentiment_score":-0.6319944262504578},{"word":"phone","start":2.8,"end":3.04,"confidence":0.9921875,"punctuated_word":"phone","sentiment":"negative","sentiment_score":-0.4945077896118164},{"word":"right","start":3.04,"end":3.1999998,"confidence":0.99902344,"punctuated_word":"right","sentiment":"negative","sentiment_score":-0.5207287073135376},{"word":"now","start":3.1999998,"end":3.52,"confidence":0.9995117,"punctuated_word":"now.","sentiment":"negative","sentiment_score":-0.4869843125343323},{"word":"please","start":3.52,"end":3.76,"confidence":0.9980469,"punctuated_word":"Please","sentiment":"negative","sentiment_score":-0.3455960750579834},{"word":"leave","start":3.76,"end":4.0,"confidence":0.99902344,"punctuated_word":"leave","sentiment":"neutral","sentiment_score":-0.2965782880783081},{"word":"a","start":4.0,"end":4.25,"confidence":0.98095703,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.2740406394004822},{"word":"message","start":4.25,"end":4.75,"confidence":0.9995117,"punctuated_word":"message.","sentiment":"neutral","sentiment_score":-0.16855858266353607}],"paragraphs":{"transcript":"\nHi. This is Caden. Sorry. I can't speak to the phone right now. Please leave a message.","paragraphs":[{"sentences":[{"text":"Hi.","start":0.96,"end":1.28,"sentiment":"neutral","sentiment_score":0.09166822582483292},{"text":"This is Caden.","start":1.28,"end":1.92,"sentiment":"neutral","sentiment_score":0.09379841635624568},{"text":"Sorry.","start":1.92,"end":2.1599998,"sentiment":"neutral","sentiment_score":-0.2996360659599304},{"text":"I can't speak to the phone right now.","start":2.1599998,"end":3.52,"sentiment":"negative","sentiment_score":-0.5838825106620789},{"text":"Please leave a message.","start":3.52,"end":4.75,"sentiment":"neutral","sentiment_score":-0.27119339630007744}],"sentiment":"negative","sentiment_score":-0.33425919185666475,"num_words":17,"start":0.96,"end":4.75}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hi. This is Caden. Sorry. I can't speak to the phone right now. Please leave a message.","paragraphs":[{"sentences":[{"text":"Hi.","start":0.96,"end":1.28,"sentiment":"neutral","sentiment_score":0.09166822582483292},{"text":"This is Caden.","start":1.28,"end":1.92,"sentiment":"neutral","sentiment_score":0.09379841635624568},{"text":"Sorry.","start":1.92,"end":2.1599998,"sentiment":"neutral","sentiment_score":-0.2996360659599304},{"text":"I can't speak to the phone right now.","start":2.1599998,"end":3.52,"sentiment":"negative","sentiment_score":-0.5838825106620789},{"text":"Please leave a message.","start":3.52,"end":4.75,"sentiment":"neutral","sentiment_score":-0.27119339630007744}],"sentiment":"negative","sentiment_score":-0.33425919185666475,"channel":1,"num_words":17,"start":0.96,"end":4.75}]},"summary":{"result":"success","short":"Hi. This is Caden. Sorry. I can't speak to the phone right now. Please leave a message."},"intents":{"segments":[{"text":"Please leave a message.","start_word":13,"end_word":16,"intents":[{"intent":"Leave message","confidence_score":0.56321025}]}]},"sentiments":{"segments":[{"text":"Hi. This is Caden. Sorry.","start_word":0,"end_word":4,"sentiment":"neutral","sentiment_score":0.007761134300380945},{"text":"I can't speak to the phone right now.","start_word":5,"end_word":12,"sentiment":"negative","sentiment_score":-0.5803351998329163},{"text":"Please leave a message.","start_word":13,"end_word":16,"sentiment":"neutral","sentiment_score":-0.2807065546512604}],"average":{"sentiment":"neutral","sentiment_score":-0.3076183245732234}}}}