{"metadata":{"transaction_key":"deprecated","request_id":"019e95c2-ad4b-7723-b84f-aea7be3060fe","sha256":"4259edef509066c63fb5ed1fec8be5b6b2cec61762a955ba865cc9c506b0d687","created":"2026-06-05T03:10:24.881Z","duration":5.9039373,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":23,"output_tokens":23},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":23,"output_tokens":8}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"Has been forwarded to voice mail. The person you're trying to reach is not available. At the tone","confidence":1.0,"words":[{"word":"has","start":0.24,"end":0.48,"confidence":0.7817383,"punctuated_word":"Has","sentiment":"negative","sentiment_score":-0.6625826358795166},{"word":"been","start":0.48,"end":0.71999997,"confidence":0.99902344,"punctuated_word":"been","sentiment":"negative","sentiment_score":-0.8385676741600037},{"word":"forwarded","start":0.71999997,"end":1.12,"confidence":1.0,"punctuated_word":"forwarded","sentiment":"negative","sentiment_score":-0.8265609741210938},{"word":"to","start":1.12,"end":1.36,"confidence":1.0,"punctuated_word":"to","sentiment":"negative","sentiment_score":-0.8239957094192505},{"word":"voice","start":1.36,"end":1.68,"confidence":0.99609375,"punctuated_word":"voice","sentiment":"negative","sentiment_score":-0.7959031462669373},{"word":"mail","start":1.68,"end":2.1799998,"confidence":1.0,"punctuated_word":"mail.","sentiment":"negative","sentiment_score":-0.8140661120414734},{"word":"the","start":2.3999999,"end":2.56,"confidence":1.0,"punctuated_word":"The","sentiment":"negative","sentiment_score":-0.8971485495567322},{"word":"person","start":2.56,"end":2.8799999,"confidence":1.0,"punctuated_word":"person","sentiment":"negative","sentiment_score":-0.8577362895011902},{"word":"you're","start":2.8799999,"end":3.1999998,"confidence":0.9641113,"punctuated_word":"you're","sentiment":"negative","sentiment_score":-0.8815449476242065},{"word":"trying","start":3.1999998,"end":3.4399998,"confidence":1.0,"punctuated_word":"trying","sentiment":"negative","sentiment_score":-0.9040341973304749},{"word":"to","start":3.4399998,"end":3.6,"confidence":1.0,"punctuated_word":"to","sentiment":"negative","sentiment_score":-0.883105456829071},{"word":"reach","start":3.6,"end":3.9199998,"confidence":1.0,"punctuated_word":"reach","sentiment":"negative","sentiment_score":-0.8908998370170593},{"word":"is","start":3.9199998,"end":4.08,"confidence":1.0,"punctuated_word":"is","sentiment":"negative","sentiment_score":-0.9093735814094543},{"word":"not","start":4.08,"end":4.24,"confidence":1.0,"punctuated_word":"not","sentiment":"negative","sentiment_score":-0.9088691473007202},{"word":"available","start":4.24,"end":4.74,"confidence":0.99902344,"punctuated_word":"available.","sentiment":"negative","sentiment_score":-0.8554664254188538},{"word":"at","start":5.2,"end":5.44,"confidence":0.9980469,"punctuated_word":"At","sentiment":"negative","sentiment_score":-0.7049170136451721},{"word":"the","start":5.44,"end":5.52,"confidence":1.0,"punctuated_word":"the","sentiment":"negative","sentiment_score":-0.667434811592102},{"word":"tone","start":5.52,"end":5.9039373,"confidence":0.9951172,"punctuated_word":"tone","sentiment":"negative","sentiment_score":-0.3387243151664734}],"paragraphs":{"transcript":"\nHas been forwarded to voice mail. The person you're trying to reach is not available. At the tone","paragraphs":[{"sentences":[{"text":"Has been forwarded to voice mail.","start":0.24,"end":2.1799998,"sentiment":"negative","sentiment_score":-0.7936127086480459},{"text":"The person you're trying to reach is not available.","start":2.3999999,"end":4.74,"sentiment":"negative","sentiment_score":-0.8875753813319736},{"text":"At the tone","start":5.2,"end":5.9039373,"sentiment":"negative","sentiment_score":-0.5703587134679159}],"sentiment":"negative","sentiment_score":-0.8033850457933214,"num_words":18,"start":0.24,"end":5.9039373}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Has been forwarded to voice mail. The person you're trying to reach is not available. At the tone","paragraphs":[{"sentences":[{"text":"Has been forwarded to voice mail.","start":0.24,"end":2.1799998,"sentiment":"negative","sentiment_score":-0.7936127086480459},{"text":"The person you're trying to reach is not available.","start":2.3999999,"end":4.74,"sentiment":"negative","sentiment_score":-0.8875753813319736},{"text":"At the tone","start":5.2,"end":5.9039373,"sentiment":"negative","sentiment_score":-0.5703587134679159}],"sentiment":"negative","sentiment_score":-0.8033850457933214,"channel":1,"num_words":18,"start":0.24,"end":5.9039373}]},"summary":{"result":"success","short":"Has been forwarded to voice mail. The person you're trying to reach is not available. At the tone"},"intents":{"segments":[{"text":"The person you're trying to reach is not available.","start_word":6,"end_word":14,"intents":[{"intent":"Notify unavailability","confidence_score":0.28151146}]}]},"sentiments":{"segments":[{"text":"Has been forwarded to voice mail. The person you're trying to reach is not available. At the tone","start_word":0,"end_word":17,"sentiment":"negative","sentiment_score":-0.827509343624115}],"average":{"sentiment":"negative","sentiment_score":-0.8275093410326086}}}}