{"metadata":{"transaction_key":"deprecated","request_id":"019f8cd2-dd22-77c2-88c7-a8d8d0ddabf4","sha256":"d24d1331a9458c616fc1fcf2c91ed229222f1ebb1bda90a3fb0bb23c84284a33","created":"2026-07-23T02:34:18.298Z","duration":5.2559376,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":28,"output_tokens":28},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":28,"output_tokens":4}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"Hi. I'm not available at the moment. Leave a message, and I'll get back to you. Bye.","confidence":0.9980469,"words":[{"word":"hi","start":0.88,"end":1.38,"confidence":0.98583984,"punctuated_word":"Hi.","sentiment":"neutral","sentiment_score":-0.24719303846359253},{"word":"i'm","start":1.4399999,"end":1.68,"confidence":0.9995117,"punctuated_word":"I'm","sentiment":"negative","sentiment_score":-0.5375320911407471},{"word":"not","start":1.68,"end":1.92,"confidence":1.0,"punctuated_word":"not","sentiment":"negative","sentiment_score":-0.6070976257324219},{"word":"available","start":1.92,"end":2.32,"confidence":0.99316406,"punctuated_word":"available","sentiment":"negative","sentiment_score":-0.556982696056366},{"word":"at","start":2.32,"end":2.3999999,"confidence":0.9667969,"punctuated_word":"at","sentiment":"negative","sentiment_score":-0.6401602029800415},{"word":"the","start":2.3999999,"end":2.48,"confidence":0.9970703,"punctuated_word":"the","sentiment":"negative","sentiment_score":-0.6999594569206238},{"word":"moment","start":2.48,"end":2.98,"confidence":0.98583984,"punctuated_word":"moment.","sentiment":"negative","sentiment_score":-0.6235129833221436},{"word":"leave","start":3.04,"end":3.28,"confidence":0.99902344,"punctuated_word":"Leave","sentiment":"negative","sentiment_score":-0.399806410074234},{"word":"a","start":3.28,"end":3.36,"confidence":0.99609375,"punctuated_word":"a","sentiment":"negative","sentiment_score":-0.35161882638931274},{"word":"message","start":3.36,"end":3.86,"confidence":0.88720703,"punctuated_word":"message,","sentiment":"neutral","sentiment_score":-0.23216071724891665},{"word":"and","start":3.9199998,"end":4.16,"confidence":1.0,"punctuated_word":"and","sentiment":"neutral","sentiment_score":-0.08463060110807419},{"word":"i'll","start":4.16,"end":4.3199997,"confidence":1.0,"punctuated_word":"I'll","sentiment":"neutral","sentiment_score":-0.1437245011329651},{"word":"get","start":4.3199997,"end":4.48,"confidence":1.0,"punctuated_word":"get","sentiment":"neutral","sentiment_score":-0.18275898694992063},{"word":"back","start":4.48,"end":4.64,"confidence":1.0,"punctuated_word":"back","sentiment":"neutral","sentiment_score":-0.17671720683574677},{"word":"to","start":4.64,"end":4.7999997,"confidence":0.9980469,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.19959716498851776},{"word":"you","start":4.7999997,"end":5.04,"confidence":1.0,"punctuated_word":"you.","sentiment":"neutral","sentiment_score":-0.28085410594940186},{"word":"bye","start":5.04,"end":5.2559376,"confidence":0.99072266,"punctuated_word":"Bye.","sentiment":"neutral","sentiment_score":-0.0527571514248848}],"paragraphs":{"transcript":"\nHi. I'm not available at the moment. Leave a message, and I'll get back to you. Bye.","paragraphs":[{"sentences":[{"text":"Hi.","start":0.88,"end":1.38,"sentiment":"neutral","sentiment_score":-0.24719303846359253},{"text":"I'm not available at the moment.","start":1.4399999,"end":2.98,"sentiment":"negative","sentiment_score":-0.6108741760253906},{"text":"Leave a message, and I'll get back to you.","start":3.04,"end":5.04,"sentiment":"neutral","sentiment_score":-0.2279853911863433},{"text":"Bye.","start":5.04,"end":5.2559376,"sentiment":"neutral","sentiment_score":-0.0527571514248848}],"sentiment":"negative","sentiment_score":-0.35394492745399475,"num_words":17,"start":0.88,"end":5.2559376}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hi. I'm not available at the moment. Leave a message, and I'll get back to you. Bye.","paragraphs":[{"sentences":[{"text":"Hi.","start":0.88,"end":1.38,"sentiment":"neutral","sentiment_score":-0.24719303846359253},{"text":"I'm not available at the moment.","start":1.4399999,"end":2.98,"sentiment":"negative","sentiment_score":-0.6108741760253906},{"text":"Leave a message, and I'll get back to you.","start":3.04,"end":5.04,"sentiment":"neutral","sentiment_score":-0.2279853911863433},{"text":"Bye.","start":5.04,"end":5.2559376,"sentiment":"neutral","sentiment_score":-0.0527571514248848}],"sentiment":"negative","sentiment_score":-0.35394492745399475,"channel":1,"num_words":17,"start":0.88,"end":5.2559376}]},"summary":{"result":"success","short":"Hi. I'm not available at the moment. Leave a message, and I'll get back to you. Bye."},"intents":{"segments":[{"text":"Bye.","start_word":16,"end_word":16,"intents":[{"intent":"Leave message","confidence_score":0.7123731}]}]},"sentiments":{"segments":[{"text":"Hi.","start_word":0,"end_word":0,"sentiment":"neutral","sentiment_score":-0.24719303846359253},{"text":"I'm not available at the moment.","start_word":1,"end_word":6,"sentiment":"negative","sentiment_score":-0.5959802269935608},{"text":"Leave a message, and I'll get back to you. Bye.","start_word":7,"end_word":16,"sentiment":"neutral","sentiment_score":-0.2003745138645172}],"average":{"sentiment":"neutral","sentiment_score":-0.3308776787349156}}}}