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Good afternoon. TechnoWand.\n\nChannel 1: Wait. Sorry. Who am I talking to?\n\nChannel 0: This is Abby, sir, from TechnoWand in Springfield, Brisbane.\n\nChannel 1: Oh, okay. I had a missed call from this number. I'm not it must be a wrong number, I think.\n\nChannel 0: I actually reached out to you, sir, because we wanted to confirm since, Daniel from Techno won't ask me to reach out to you because I believe we've spoken with you in the past. I have a note here. It shows that you're coming up for an IT review towards the middle of\n\nChannel 1: No.\n\nChannel 0: this year.\n\nChannel 1: No. I think I used to work in, like, government. It might have been through with that, but I'm not in that\n\nChannel 0: Oh,\n\nChannel 1: sector anymore. So I think no. Thanks thanks anyway.\n\nChannel 0: alright.\n\nChannel 1: I do have\n\nChannel 0: No\n\nChannel 1: to I\n\nChannel 0: problem.\n\nChannel 1: do have to run. Yeah. Thank you.\n\nChannel 0: Thank you. Take care.\n\nChannel 1: Bye.\n\nChannel 0: Bye bye.\n\nChannel 1: Bye.","paragraphs":[{"sentences":[{"text":"Hi.","start":0.96,"end":1.28,"sentiment":"neutral","sentiment_score":0.1831117868423462},{"text":"Good afternoon.","start":1.28,"end":2.0,"sentiment":"neutral","sentiment_score":0.28284698724746704},{"text":"TechnoWand.","start":2.0,"end":2.5,"sentiment":"neutral","sentiment_score":0.18068628013134003}],"sentiment":"neutral","sentiment_score":0.23237301036715508,"channel":0,"num_words":4,"start":0.96,"end":2.5},{"sentences":[{"text":"Wait.","start":4.64,"end":4.88,"sentiment":"neutral","sentiment_score":0.053170833736658096},{"text":"Sorry.","start":4.88,"end":5.2,"sentiment":"neutral","sentiment_score":-0.02497999742627144},{"text":"Who am I talking 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you.","start":44.88294,"end":45.60294,"sentiment":"positive","sentiment_score":0.45684637129306793},{"text":"Take care.","start":45.60294,"end":46.322937,"sentiment":"positive","sentiment_score":0.3595578968524933}],"sentiment":"positive","sentiment_score":0.4082021340727806,"channel":0,"num_words":4,"start":44.88294,"end":46.322937},{"sentences":[{"text":"Bye.","start":45.862938,"end":46.362938,"sentiment":"neutral","sentiment_score":0.18624982237815857}],"sentiment":"neutral","sentiment_score":0.18624982237815857,"channel":1,"num_words":1,"start":45.862938,"end":46.362938},{"sentences":[{"text":"Bye 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Daniel informs her that he is no longer in the No. year sector and she thanks him before ending the call."},"intents":{"segments":[{"text":"This is Abby, sir, from TechnoWand in Springfield, Brisbane. Oh, okay. I had a missed call from this number. I'm not it must be a wrong number, I think. I actually reached out to you, sir, because we wanted to confirm since, Daniel from Techno won't ask me to reach out to you because I believe we've spoken with you in the past.","start_word":11,"end_word":73,"intents":[{"intent":"Confirm contact number","confidence_score":0.05585456}]},{"text":"It shows that you're coming up for an IT review towards the middle of this No. year.","start_word":79,"end_word":95,"intents":[{"intent":"Confirm it review","confidence_score":0.18654864}]},{"text":"I think I used to work in, like, government. It might have been through with that, but I'm not in Oh, that sector anymore. So I think no. Thanks thanks anyway. alright. I do have No to I problem. do have to run. Yeah.","start_word":97,"end_word":140,"intents":[{"intent":"Run in government","confidence_score":0.12125188}]}]},"sentiments":{"segments":[{"text":"Hi. Good afternoon. TechnoWand. Wait. Sorry. Who am I talking to? This is Abby, sir, from TechnoWand in Springfield, Brisbane. Oh, okay. I had a missed call from this number. I'm not it must be a wrong number, I think. I actually reached out to you, sir, because we wanted to confirm since, Daniel from Techno won't ask me to reach out to you because I believe we've spoken with you in the past. I have a note here. It shows that you're coming up for an IT review towards the middle of this No. year. No. I think I used to work in, like, government. It might have been through with that, but I'm not in Oh, that sector anymore. So I think no. Thanks thanks anyway. alright. I do have No to I problem. do have to run. Yeah.","start_word":0,"end_word":140,"sentiment":"neutral","sentiment_score":-0.02647271566092968},{"text":"Thank you. Thank you. Take care.","start_word":141,"end_word":146,"sentiment":"positive","sentiment_score":0.392316997051239},{"text":"Bye. Bye bye. Bye.","start_word":147,"end_word":150,"sentiment":"neutral","sentiment_score":0.12670250236988068}],"average":{"sentiment":"neutral","sentiment_score":-0.001338912594702936}}}}