{"metadata":{"transaction_key":"deprecated","request_id":"019ed32c-1566-7dd1-9db9-5db1dbef78b8","sha256":"e82bf24848dc7ccaa5e9d748ec9f207c22779d2adf1c2c20210cf2ef4faf1743","created":"2026-06-17T01:22:23.433Z","duration":58.463936,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":199,"output_tokens":45},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":231,"output_tokens":231},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":231,"output_tokens":2}},"results":{"channels":[{"alternatives":[{"transcript":"Oh, hi. This is Andrew from Vigilance AI. Am I talking to Ronald? Oh, hi. I I represent Vigilance AI, Ronald. We are a cybersecurity company, and our platform provides an AI security analyst which work twenty four seven without you hiring a full time security engineer or without you putting much time into it. Yes. Right, Ronald. Oh, dear. I'm sorry. I didn't actually know about that. I'm just going to update this, Ronald, and really sorry to disturb you, mate. You have a great day. Bye bye.","confidence":0.9970703,"words":[{"word":"oh","start":1.92,"end":2.32,"confidence":0.9897461,"punctuated_word":"Oh,","sentiment":"neutral","sentiment_score":0.03179096058011055},{"word":"hi","start":2.32,"end":2.82,"confidence":0.9970703,"punctuated_word":"hi.","sentiment":"neutral","sentiment_score":0.02581123076379299},{"word":"this","start":3.04,"end":3.28,"confidence":0.6411133,"punctuated_word":"This","sentiment":"neutral","sentiment_score":0.023062780499458313},{"word":"is","start":3.28,"end":3.76,"confidence":1.0,"punctuated_word":"is","sentiment":"neutral","sentiment_score":0.029400711879134175},{"word":"andrew","start":3.76,"end":4.24,"confidence":0.9707031,"punctuated_word":"Andrew","sentiment":"neutral","sentiment_score":0.03376897796988487},{"word":"from","start":4.24,"end":4.64,"confidence":1.0,"punctuated_word":"from","sentiment":"neutral","sentiment_score":0.03845786303281784},{"word":"vigilance","start":4.64,"end":5.14,"confidence":0.9909668,"punctuated_word":"Vigilance","sentiment":"neutral","sentiment_score":0.02369498275220394},{"word":"ai","start":5.2799997,"end":5.6,"confidence":0.94628906,"punctuated_word":"AI.","sentiment":"neutral","sentiment_score":0.028309104964137077},{"word":"am","start":5.6,"end":5.8399997,"confidence":1.0,"punctuated_word":"Am","sentiment":"neutral","sentiment_score":0.012718326412141325},{"word":"i","start":5.8399997,"end":5.92,"confidence":1.0,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.019145585596561432},{"word":"talking","start":5.92,"end":6.24,"confidence":1.0,"punctuated_word":"talking","sentiment":"neutral","sentiment_score":0.007494467776268721},{"word":"to","start":6.24,"end":6.74,"confidence":1.0,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.012154347263276575},{"word":"ronald","start":6.7999997,"end":7.2999997,"confidence":0.99658203,"punctuated_word":"Ronald?","sentiment":"neutral","sentiment_score":0.009548064321279526},{"word":"oh","start":10.8,"end":11.12,"confidence":0.9550781,"punctuated_word":"Oh,","sentiment":"neutral","sentiment_score":0.0009003588929772377},{"word":"hi","start":11.12,"end":11.62,"confidence":0.9902344,"punctuated_word":"hi.","sentiment":"neutral","sentiment_score":0.001155919162556529},{"word":"i","start":13.695,"end":13.775,"confidence":0.57910156,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.0032044341787695885},{"word":"i","start":13.775,"end":13.934999,"confidence":0.5073242,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.004898940213024616},{"word":"represent","start":13.934999,"end":14.415,"confidence":0.9970703,"punctuated_word":"represent","sentiment":"neutral","sentiment_score":0.009943068027496338},{"word":"vigilance","start":14.415,"end":14.915,"confidence":0.9753418,"punctuated_word":"Vigilance","sentiment":"neutral","sentiment_score":0.009630662389099598},{"word":"ai","start":15.134999,"end":15.375,"confidence":0.8276367,"punctuated_word":"AI,","sentiment":"neutral","sentiment_score":0.009041648358106611},{"word":"ronald","start":15.375,"end":15.875,"confidence":0.9980469,"punctuated_word":"Ronald.","sentiment":"neutral","sentiment_score":0.00839860737323761},{"word":"we","start":16.095,"end":16.335,"confidence":1.0,"punctuated_word":"We","sentiment":"neutral","sentiment_score":0.00908090267330408},{"word":"are","start":16.335,"end":16.654999,"confidence":1.0,"punctuated_word":"are","sentiment":"neutral","sentiment_score":0.005626862868666649},{"word":"a","start":16.654999,"end":16.895,"confidence":1.0,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.010850738734006882},{"word":"cybersecurity","start":16.895,"end":17.395,"confidence":0.90625,"punctuated_word":"cybersecurity","sentiment":"neutral","sentiment_score":0.008550676517188549},{"word":"company","start":17.855,"end":18.355,"confidence":0.82958984,"punctuated_word":"company,","sentiment":"neutral","sentiment_score":0.006412887014448643},{"word":"and","start":19.134998,"end":19.615,"confidence":1.0,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.0069711944088339806},{"word":"our","start":19.615,"end":19.935,"confidence":0.8803711,"punctuated_word":"our","sentiment":"neutral","sentiment_score":0.004232160747051239},{"word":"platform","start":19.935,"end":20.435,"confidence":0.99902344,"punctuated_word":"platform","sentiment":"neutral","sentiment_score":0.01895696297287941},{"word":"provides","start":20.574999,"end":21.074999,"confidence":1.0,"punctuated_word":"provides","sentiment":"neutral","sentiment_score":0.006891858763992786},{"word":"an","start":21.294998,"end":21.695,"confidence":0.9326172,"punctuated_word":"an","sentiment":"neutral","sentiment_score":0.007836301811039448},{"word":"ai","start":21.695,"end":22.015,"confidence":0.9970703,"punctuated_word":"AI","sentiment":"neutral","sentiment_score":0.01879357546567917},{"word":"security","start":22.015,"end":22.494999,"confidence":0.99902344,"punctuated_word":"security","sentiment":"neutral","sentiment_score":0.0015166476368904114},{"word":"analyst","start":22.494999,"end":22.974998,"confidence":0.9165039,"punctuated_word":"analyst","sentiment":"neutral","sentiment_score":0.009068531915545464},{"word":"which","start":22.974998,"end":23.215,"confidence":0.7011719,"punctuated_word":"which","sentiment":"neutral","sentiment_score":-0.00014492124319076538},{"word":"work","start":23.215,"end":23.535,"confidence":0.9580078,"punctuated_word":"work","sentiment":"neutral","sentiment_score":0.000014923512935638428},{"word":"twenty","start":23.535,"end":23.855,"confidence":1.0,"punctuated_word":"twenty","sentiment":"neutral","sentiment_score":-0.0037183035165071487},{"word":"four","start":23.855,"end":24.095,"confidence":1.0,"punctuated_word":"four","sentiment":"neutral","sentiment_score":-0.0020264899358153343},{"word":"seven","start":24.095,"end":24.595,"confidence":0.9970703,"punctuated_word":"seven","sentiment":"neutral","sentiment_score":-0.005270127207040787},{"word":"without","start":24.99,"end":25.23,"confidence":1.0,"punctuated_word":"without","sentiment":"neutral","sentiment_score":-0.005279025062918663},{"word":"you","start":25.23,"end":25.47,"confidence":0.99902344,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.005346254445612431},{"word":"hiring","start":25.47,"end":25.87,"confidence":1.0,"punctuated_word":"hiring","sentiment":"neutral","sentiment_score":-0.06510993838310242},{"word":"a","start":25.87,"end":26.03,"confidence":1.0,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.09608089923858644},{"word":"full","start":26.03,"end":26.27,"confidence":1.0,"punctuated_word":"full","sentiment":"neutral","sentiment_score":-0.08367440104484558},{"word":"time","start":26.27,"end":26.59,"confidence":0.99609375,"punctuated_word":"time","sentiment":"neutral","sentiment_score":-0.10179634392261504},{"word":"security","start":26.59,"end":27.07,"confidence":1.0,"punctuated_word":"security","sentiment":"neutral","sentiment_score":-0.09134416282176971},{"word":"engineer","start":27.07,"end":27.57,"confidence":1.0,"punctuated_word":"engineer","sentiment":"neutral","sentiment_score":-0.08310206234455109},{"word":"or","start":28.03,"end":28.27,"confidence":0.81933594,"punctuated_word":"or","sentiment":"neutral","sentiment_score":-0.08268871158361435},{"word":"without","start":28.27,"end":28.59,"confidence":1.0,"punctuated_word":"without","sentiment":"neutral","sentiment_score":-0.09179220348596571},{"word":"you","start":28.59,"end":28.75,"confidence":0.99902344,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.14951549470424652},{"word":"putting","start":28.75,"end":28.99,"confidence":0.99902344,"punctuated_word":"putting","sentiment":"neutral","sentiment_score":-0.21134577691555023},{"word":"much","start":28.99,"end":29.23,"confidence":1.0,"punctuated_word":"much","sentiment":"neutral","sentiment_score":-0.1810053437948227},{"word":"time","start":29.23,"end":29.47,"confidence":1.0,"punctuated_word":"time","sentiment":"neutral","sentiment_score":-0.19894109666347504},{"word":"into","start":29.47,"end":29.79,"confidence":0.9951172,"punctuated_word":"into","sentiment":"neutral","sentiment_score":-0.18271955847740173},{"word":"it","start":29.79,"end":30.29,"confidence":0.7824707,"punctuated_word":"it.","sentiment":"neutral","sentiment_score":-0.09651871025562286},{"word":"yes","start":39.434998,"end":39.934998,"confidence":0.73095703,"punctuated_word":"Yes.","sentiment":"neutral","sentiment_score":-0.0023578484542667866},{"word":"right","start":40.394997,"end":40.894997,"confidence":0.8491211,"punctuated_word":"Right,","sentiment":"neutral","sentiment_score":-0.01564755290746689},{"word":"ronald","start":40.954998,"end":41.454998,"confidence":0.98046875,"punctuated_word":"Ronald.","sentiment":"neutral","sentiment_score":-0.029143378138542175},{"word":"oh","start":44.555,"end":45.055,"confidence":0.9433594,"punctuated_word":"Oh,","sentiment":"neutral","sentiment_score":-0.0458042286336422},{"word":"dear","start":45.195,"end":45.515,"confidence":0.9916992,"punctuated_word":"dear.","sentiment":"neutral","sentiment_score":-0.061373285949230194},{"word":"i'm","start":45.515,"end":45.835,"confidence":0.86083984,"punctuated_word":"I'm","sentiment":"neutral","sentiment_score":-0.07875966280698776},{"word":"sorry","start":45.835,"end":46.315,"confidence":0.9951172,"punctuated_word":"sorry.","sentiment":"neutral","sentiment_score":-0.09382287412881853},{"word":"i","start":46.315,"end":46.714996,"confidence":1.0,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.10991938412189484},{"word":"didn't","start":46.714996,"end":47.034996,"confidence":1.0,"punctuated_word":"didn't","sentiment":"neutral","sentiment_score":-0.08621501177549362},{"word":"actually","start":47.034996,"end":47.355,"confidence":0.99609375,"punctuated_word":"actually","sentiment":"neutral","sentiment_score":-0.1441742181777954},{"word":"know","start":47.355,"end":47.675,"confidence":1.0,"punctuated_word":"know","sentiment":"neutral","sentiment_score":-0.1631482094526291},{"word":"about","start":47.675,"end":47.835,"confidence":1.0,"punctuated_word":"about","sentiment":"neutral","sentiment_score":-0.1769040822982788},{"word":"that","start":47.835,"end":48.335,"confidence":0.9995117,"punctuated_word":"that.","sentiment":"neutral","sentiment_score":-0.01392396166920662},{"word":"i'm","start":51.188934,"end":51.268936,"confidence":0.81933594,"punctuated_word":"I'm","sentiment":"neutral","sentiment_score":0.009919220581650734},{"word":"just","start":51.268936,"end":51.508934,"confidence":0.5913086,"punctuated_word":"just","sentiment":"neutral","sentiment_score":0.002909734845161438},{"word":"going","start":51.508934,"end":51.748936,"confidence":0.9770508,"punctuated_word":"going","sentiment":"neutral","sentiment_score":0.018509339541196823},{"word":"to","start":51.748936,"end":51.908936,"confidence":0.9970703,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.012170374393463137},{"word":"update","start":51.908936,"end":52.228935,"confidence":1.0,"punctuated_word":"update","sentiment":"neutral","sentiment_score":0.0088091641664505},{"word":"this","start":52.228935,"end":52.468937,"confidence":0.9909668,"punctuated_word":"this,","sentiment":"neutral","sentiment_score":0.00890028104186058},{"word":"ronald","start":52.468937,"end":52.868935,"confidence":0.83618164,"punctuated_word":"Ronald,","sentiment":"neutral","sentiment_score":-0.0065224673599004745},{"word":"and","start":52.868935,"end":53.268936,"confidence":0.9980469,"punctuated_word":"and","sentiment":"neutral","sentiment_score":-0.019473247230052948},{"word":"really","start":53.268936,"end":53.508934,"confidence":0.96777344,"punctuated_word":"really","sentiment":"neutral","sentiment_score":-0.09577971696853638},{"word":"sorry","start":53.508934,"end":53.748936,"confidence":1.0,"punctuated_word":"sorry","sentiment":"neutral","sentiment_score":-0.16662511229515076},{"word":"to","start":53.748936,"end":53.908936,"confidence":0.99902344,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.22362282872200012},{"word":"disturb","start":53.908936,"end":54.308937,"confidence":1.0,"punctuated_word":"disturb","sentiment":"neutral","sentiment_score":-0.26850661635398865},{"word":"you","start":54.308937,"end":54.548935,"confidence":0.96069336,"punctuated_word":"you,","sentiment":"neutral","sentiment_score":-0.1339162290096283},{"word":"mate","start":54.548935,"end":55.028934,"confidence":0.98999023,"punctuated_word":"mate.","sentiment":"neutral","sentiment_score":-0.09398230165243147},{"word":"you","start":55.028934,"end":55.108936,"confidence":0.82128906,"punctuated_word":"You","sentiment":"neutral","sentiment_score":0.0924730896949768},{"word":"have","start":55.108936,"end":55.268936,"confidence":0.99902344,"punctuated_word":"have","sentiment":"neutral","sentiment_score":0.0337967574596405},{"word":"a","start":55.268936,"end":55.348934,"confidence":0.9941406,"punctuated_word":"a","sentiment":"positive","sentiment_score":0.4817301034927368},{"word":"great","start":55.348934,"end":55.588936,"confidence":0.99902344,"punctuated_word":"great","sentiment":"positive","sentiment_score":0.49481400847435},{"word":"day","start":55.588936,"end":56.088936,"confidence":0.9995117,"punctuated_word":"day.","sentiment":"neutral","sentiment_score":0.31000202894210815},{"word":"bye","start":57.748936,"end":57.988937,"confidence":0.9526367,"punctuated_word":"Bye","sentiment":"neutral","sentiment_score":0.10286834836006165},{"word":"bye","start":57.988937,"end":58.463936,"confidence":0.9680176,"punctuated_word":"bye.","sentiment":"neutral","sentiment_score":0.07602469623088837}],"paragraphs":{"transcript":"\nOh, hi. This is Andrew from Vigilance AI. Am I talking to Ronald? Oh, hi. I I represent Vigilance AI, Ronald.\n\nWe are a cybersecurity company, and our platform provides an AI security analyst which work twenty four seven without you hiring a full time security engineer or without you putting much time into it. Yes. Right, Ronald. Oh, dear. I'm sorry.\n\nI didn't actually know about that. I'm just going to update this, Ronald, and really sorry to disturb you, mate. You have a great day. Bye bye.","paragraphs":[{"sentences":[{"text":"Oh, hi.","start":1.92,"end":2.82,"sentiment":"neutral","sentiment_score":0.02880109567195177},{"text":"This is Andrew from Vigilance AI.","start":3.04,"end":5.6,"sentiment":"neutral","sentiment_score":0.02944907018293937},{"text":"Am I talking to Ronald?","start":5.6,"end":7.2999997,"sentiment":"neutral","sentiment_score":0.012212158273905515},{"text":"Oh, hi.","start":10.8,"end":11.62,"sentiment":"neutral","sentiment_score":0.0010281390277668834},{"text":"I I represent Vigilance AI, Ronald.","start":13.695,"end":15.875,"sentiment":"neutral","sentiment_score":0.0075195600899557275}],"sentiment":"neutral","sentiment_score":0.01631100201934931,"num_words":21,"start":1.92,"end":15.875},{"sentences":[{"text":"We are a cybersecurity company, and our platform provides an AI security analyst which work twenty four seven without you hiring a full time security engineer or without you putting much time into it.","start":16.095,"end":30.29,"sentiment":"neutral","sentiment_score":-0.04772398823543506},{"text":"Yes.","start":39.434998,"end":39.934998,"sentiment":"neutral","sentiment_score":-0.0023578484542667866},{"text":"Right, Ronald.","start":40.394997,"end":41.454998,"sentiment":"neutral","sentiment_score":-0.022395465523004532},{"text":"Oh, dear.","start":44.555,"end":45.515,"sentiment":"neutral","sentiment_score":-0.053588757291436195},{"text":"I'm sorry.","start":45.515,"end":46.315,"sentiment":"neutral","sentiment_score":-0.08629126846790314}],"sentiment":"neutral","sentiment_score":-0.04754937636643285,"num_words":41,"start":16.095,"end":46.315},{"sentences":[{"text":"I didn't actually know about that.","start":46.315,"end":48.335,"sentiment":"neutral","sentiment_score":-0.11571414458254974},{"text":"I'm just going to update this, Ronald, and really sorry to disturb you, mate.","start":51.188934,"end":55.028934,"sentiment":"neutral","sentiment_score":-0.06765788607299328},{"text":"You have a great day.","start":55.028934,"end":56.088936,"sentiment":"neutral","sentiment_score":0.28256319761276244},{"text":"Bye bye.","start":57.748936,"end":58.463936,"sentiment":"neutral","sentiment_score":0.089446522295475}],"sentiment":"neutral","sentiment_score":-0.0018439348097200746,"num_words":27,"start":46.315,"end":58.463936}]}}]},{"alternatives":[{"transcript":"Hello? You are, Andrews? Sir, where where are you from, Andrew? Sure. Andrew, can I just stop you there? Are you ringing me given Zanas was my employer? T zed a, double n, e s? I'm sorry. I I am no longer there. No. That that's quite okay. That's quite okay. That's okay. Good. You too. Bye bye.","confidence":0.98950195,"words":[{"word":"hello","start":0.16,"end":0.65999997,"confidence":0.9604492,"punctuated_word":"Hello?","sentiment":"neutral","sentiment_score":0.00609971396625042},{"word":"you","start":7.8399997,"end":8.0,"confidence":0.96240234,"punctuated_word":"You","sentiment":"neutral","sentiment_score":0.002895350567996502},{"word":"are","start":8.0,"end":8.32,"confidence":0.8015137,"punctuated_word":"are,","sentiment":"neutral","sentiment_score":0.002349613234400749},{"word":"andrews","start":8.32,"end":8.82,"confidence":0.6069336,"punctuated_word":"Andrews?","sentiment":"neutral","sentiment_score":0.001948847435414791},{"word":"sir","start":10.8,"end":11.04,"confidence":0.77197266,"punctuated_word":"Sir,","sentiment":"neutral","sentiment_score":-0.0032677988056093454},{"word":"where","start":11.04,"end":11.28,"confidence":0.8178711,"punctuated_word":"where","sentiment":"neutral","sentiment_score":-0.003995854407548904},{"word":"where","start":11.28,"end":11.44,"confidence":0.78027344,"punctuated_word":"where","sentiment":"neutral","sentiment_score":-0.0008529806509613991},{"word":"are","start":11.44,"end":11.599999,"confidence":0.96777344,"punctuated_word":"are","sentiment":"neutral","sentiment_score":-0.0006408076733350754},{"word":"you","start":11.599999,"end":11.679999,"confidence":0.99902344,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.002555270679295063},{"word":"from","start":11.679999,"end":11.92,"confidence":0.99853516,"punctuated_word":"from,","sentiment":"neutral","sentiment_score":0.0014323503710329533},{"word":"andrew","start":11.92,"end":12.42,"confidence":0.9135742,"punctuated_word":"Andrew?","sentiment":"neutral","sentiment_score":0.0032549649477005005},{"word":"sure","start":25.325,"end":25.825,"confidence":0.9785156,"punctuated_word":"Sure.","sentiment":"neutral","sentiment_score":-0.03001054748892784},{"word":"andrew","start":28.72,"end":29.119999,"confidence":0.93847656,"punctuated_word":"Andrew,","sentiment":"neutral","sentiment_score":-0.12809905409812927},{"word":"can","start":29.119999,"end":29.28,"confidence":0.99902344,"punctuated_word":"can","sentiment":"neutral","sentiment_score":-0.1556982696056366},{"word":"i","start":29.28,"end":29.36,"confidence":1.0,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.171338751912117},{"word":"just","start":29.36,"end":29.6,"confidence":1.0,"punctuated_word":"just","sentiment":"neutral","sentiment_score":-0.18840426206588745},{"word":"stop","start":29.6,"end":29.76,"confidence":1.0,"punctuated_word":"stop","sentiment":"neutral","sentiment_score":-0.0951411873102188},{"word":"you","start":29.76,"end":29.92,"confidence":0.99902344,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.12600240111351013},{"word":"there","start":29.92,"end":30.42,"confidence":0.9760742,"punctuated_word":"there?","sentiment":"neutral","sentiment_score":-0.04188084229826927},{"word":"are","start":30.64,"end":30.8,"confidence":0.9980469,"punctuated_word":"Are","sentiment":"neutral","sentiment_score":-0.035364288836717606},{"word":"you","start":30.8,"end":30.96,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.04107211530208587},{"word":"ringing","start":30.96,"end":31.279999,"confidence":0.9951172,"punctuated_word":"ringing","sentiment":"neutral","sentiment_score":-0.03905009478330612},{"word":"me","start":31.279999,"end":31.779999,"confidence":0.9980469,"punctuated_word":"me","sentiment":"neutral","sentiment_score":-0.03528272733092308},{"word":"given","start":32.0,"end":32.5,"confidence":0.7158203,"punctuated_word":"given","sentiment":"neutral","sentiment_score":-0.03099466487765312},{"word":"zanas","start":33.84,"end":34.239998,"confidence":0.61376953,"punctuated_word":"Zanas","sentiment":"neutral","sentiment_score":-0.019920140504837036},{"word":"was","start":34.239998,"end":34.48,"confidence":0.9873047,"punctuated_word":"was","sentiment":"neutral","sentiment_score":-0.02291867882013321},{"word":"my","start":34.48,"end":34.64,"confidence":0.9980469,"punctuated_word":"my","sentiment":"neutral","sentiment_score":-0.020947057753801342},{"word":"employer","start":34.64,"end":35.12,"confidence":0.73828125,"punctuated_word":"employer?","sentiment":"neutral","sentiment_score":-0.021434880793094635},{"word":"t","start":35.12,"end":35.28,"confidence":0.83984375,"punctuated_word":"T","sentiment":"neutral","sentiment_score":-0.008025424554944038},{"word":"zed","start":35.28,"end":35.52,"confidence":0.94091797,"punctuated_word":"zed","sentiment":"neutral","sentiment_score":-0.00984010100364685},{"word":"a","start":35.52,"end":35.68,"confidence":0.88012695,"punctuated_word":"a,","sentiment":"neutral","sentiment_score":-0.008404097519814968},{"word":"double","start":35.68,"end":35.92,"confidence":0.9980469,"punctuated_word":"double","sentiment":"neutral","sentiment_score":-0.006752604618668556},{"word":"n","start":35.92,"end":36.16,"confidence":0.93115234,"punctuated_word":"n,","sentiment":"neutral","sentiment_score":-0.008079497143626213},{"word":"e","start":36.16,"end":36.239998,"confidence":0.9838867,"punctuated_word":"e","sentiment":"neutral","sentiment_score":-0.0065283747389912605},{"word":"s","start":36.239998,"end":36.739998,"confidence":0.89282227,"punctuated_word":"s?","sentiment":"neutral","sentiment_score":-0.008225864730775356},{"word":"i'm","start":40.835,"end":41.155,"confidence":0.98950195,"punctuated_word":"I'm","sentiment":"neutral","sentiment_score":-0.015347596257925034},{"word":"sorry","start":41.155,"end":41.555,"confidence":0.98339844,"punctuated_word":"sorry.","sentiment":"neutral","sentiment_score":-0.1176166981458664},{"word":"i","start":41.555,"end":41.954998,"confidence":0.9667969,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.1632496863603592},{"word":"i","start":41.954998,"end":42.035,"confidence":0.37695312,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.1665326952934265},{"word":"am","start":42.035,"end":42.274998,"confidence":0.93603516,"punctuated_word":"am","sentiment":"neutral","sentiment_score":-0.17480042576789856},{"word":"no","start":42.274998,"end":42.515,"confidence":0.9980469,"punctuated_word":"no","sentiment":"neutral","sentiment_score":-0.19366812705993652},{"word":"longer","start":42.515,"end":42.835,"confidence":1.0,"punctuated_word":"longer","sentiment":"neutral","sentiment_score":-0.20261213183403015},{"word":"there","start":42.835,"end":43.335,"confidence":0.98999023,"punctuated_word":"there.","sentiment":"neutral","sentiment_score":-0.1420402079820633},{"word":"no","start":46.754997,"end":46.915,"confidence":0.9838867,"punctuated_word":"No.","sentiment":"neutral","sentiment_score":-0.09023012220859528},{"word":"that","start":46.915,"end":46.995003,"confidence":0.9902344,"punctuated_word":"That","sentiment":"neutral","sentiment_score":-0.13665929436683655},{"word":"that's","start":47.075,"end":47.395,"confidence":0.9995117,"punctuated_word":"that's","sentiment":"neutral","sentiment_score":-0.167153999209404},{"word":"quite","start":47.395,"end":47.715,"confidence":1.0,"punctuated_word":"quite","sentiment":"neutral","sentiment_score":-0.1581633687019348},{"word":"okay","start":47.715,"end":48.215,"confidence":1.0,"punctuated_word":"okay.","sentiment":"neutral","sentiment_score":-0.07902701199054718},{"word":"that's","start":48.675,"end":48.995,"confidence":0.99902344,"punctuated_word":"That's","sentiment":"neutral","sentiment_score":0.07246778160333633},{"word":"quite","start":48.995,"end":49.235,"confidence":1.0,"punctuated_word":"quite","sentiment":"neutral","sentiment_score":0.08759226649999619},{"word":"okay","start":49.235,"end":49.735,"confidence":0.9975586,"punctuated_word":"okay.","sentiment":"neutral","sentiment_score":0.1104750856757164},{"word":"that's","start":55.238937,"end":55.47894,"confidence":0.9182129,"punctuated_word":"That's","sentiment":"positive","sentiment_score":0.35754498839378357},{"word":"okay","start":55.47894,"end":55.97894,"confidence":0.9995117,"punctuated_word":"okay.","sentiment":"positive","sentiment_score":0.3910873234272003},{"word":"good","start":56.03894,"end":56.35894,"confidence":0.9909668,"punctuated_word":"Good.","sentiment":"positive","sentiment_score":0.3691630065441131},{"word":"you","start":56.35894,"end":56.598938,"confidence":1.0,"punctuated_word":"You","sentiment":"neutral","sentiment_score":0.318188339471817},{"word":"too","start":56.598938,"end":56.83894,"confidence":0.99902344,"punctuated_word":"too.","sentiment":"neutral","sentiment_score":0.2269906997680664},{"word":"bye","start":56.83894,"end":56.99894,"confidence":0.99902344,"punctuated_word":"Bye","sentiment":"neutral","sentiment_score":0.17703115940093994},{"word":"bye","start":56.99894,"end":57.49894,"confidence":0.99658203,"punctuated_word":"bye.","sentiment":"neutral","sentiment_score":0.1526738405227661}],"paragraphs":{"transcript":"\nHello? You are, Andrews? Sir, where where are you from, Andrew? Sure. Andrew, can I just stop you there?\n\nAre you ringing me given Zanas was my employer? T zed a, double n, e s? I'm sorry. I I am no longer there. No.\n\nThat that's quite okay. That's quite okay. That's okay. Good. You too.\n\nBye bye.","paragraphs":[{"sentences":[{"text":"Hello?","start":0.16,"end":0.65999997,"sentiment":"neutral","sentiment_score":0.00609971396625042},{"text":"You are, Andrews?","start":7.8399997,"end":8.82,"sentiment":"neutral","sentiment_score":0.002397937079270681},{"text":"Sir, where where are you from, Andrew?","start":10.8,"end":12.42,"sentiment":"neutral","sentiment_score":-0.00021640793420374393},{"text":"Sure.","start":25.325,"end":25.825,"sentiment":"neutral","sentiment_score":-0.03001054748892784},{"text":"Andrew, can I just stop you there?","start":28.72,"end":30.42,"sentiment":"neutral","sentiment_score":-0.12950925262910978}],"sentiment":"neutral","sentiment_score":-0.04867350769621369,"num_words":19,"start":0.16,"end":30.42},{"sentences":[{"text":"Are you ringing me given Zanas was my employer?","start":30.64,"end":35.12,"sentiment":"neutral","sentiment_score":-0.029664961000283558},{"text":"T zed a, double n, e s?","start":35.12,"end":36.739998,"sentiment":"neutral","sentiment_score":-0.007979423472923892},{"text":"I'm sorry.","start":40.835,"end":41.555,"sentiment":"neutral","sentiment_score":-0.06648214720189571},{"text":"I I am no longer there.","start":41.555,"end":43.335,"sentiment":"neutral","sentiment_score":-0.17381721238295236},{"text":"No.","start":46.754997,"end":46.915,"sentiment":"neutral","sentiment_score":-0.09023012220859528}],"sentiment":"neutral","sentiment_score":-0.0635575321689248,"num_words":25,"start":30.64,"end":46.915},{"sentences":[{"text":"That that's quite okay.","start":46.915,"end":48.215,"sentiment":"neutral","sentiment_score":-0.13525091856718063},{"text":"That's quite okay.","start":48.675,"end":49.735,"sentiment":"neutral","sentiment_score":0.09017837792634964},{"text":"That's okay.","start":55.238937,"end":55.97894,"sentiment":"positive","sentiment_score":0.37431615591049194},{"text":"Good.","start":56.03894,"end":56.35894,"sentiment":"positive","sentiment_score":0.3691630065441131},{"text":"You too.","start":56.35894,"end":56.83894,"sentiment":"neutral","sentiment_score":0.2725895196199417}],"sentiment":"neutral","sentiment_score":0.11604215142627557,"num_words":12,"start":46.915,"end":56.83894},{"sentences":[{"text":"Bye bye.","start":56.83894,"end":57.49894,"sentiment":"neutral","sentiment_score":0.16485249996185303}],"sentiment":"neutral","sentiment_score":0.16485249996185303,"num_words":2,"start":56.83894,"end":57.49894}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hello?\n\nChannel 0: Oh, hi. This is Andrew from Vigilance AI. Am I talking to Ronald?\n\nChannel 1: You are, Andrews? Sir,\n\nChannel 0: Oh,\n\nChannel 1: where\n\nChannel 0: hi.\n\nChannel 1: where are you from, Andrew?\n\nChannel 0: I I represent Vigilance AI, Ronald. We are a cybersecurity company, and our platform provides an AI security analyst which work twenty four seven without you\n\nChannel 1: Sure.\n\nChannel 0: hiring a full time security engineer or without you\n\nChannel 1: Andrew,\n\nChannel 0: putting much\n\nChannel 1: can\n\nChannel 0: time\n\nChannel 1: I just\n\nChannel 0: into\n\nChannel 1: stop you\n\nChannel 0: it.\n\nChannel 1: there? Are you ringing me given Zanas was my employer? T zed a, double n, e s?\n\nChannel 0: Yes. Right,\n\nChannel 1: I'm\n\nChannel 0: Ronald.\n\nChannel 1: sorry. I I am no longer there.\n\nChannel 0: Oh, dear. I'm sorry. I didn't\n\nChannel 1: No. That\n\nChannel 0: actually\n\nChannel 1: that's\n\nChannel 0: know\n\nChannel 1: quite\n\nChannel 0: about\n\nChannel 1: okay.\n\nChannel 0: that.\n\nChannel 1: That's quite okay.\n\nChannel 0: I'm just going to update this, Ronald, and really sorry to disturb you, mate. You have\n\nChannel 1: That's\n\nChannel 0: a great\n\nChannel 1: okay.\n\nChannel 0: day.\n\nChannel 1: Good. You too. Bye bye.\n\nChannel 0: Bye bye.","paragraphs":[{"sentences":[{"text":"Hello?","start":0.16,"end":0.65999997,"sentiment":"neutral","sentiment_score":0.00609971396625042}],"sentiment":"neutral","sentiment_score":0.00609971396625042,"channel":1,"num_words":1,"start":0.16,"end":0.65999997},{"sentences":[{"text":"Oh, hi.","start":1.92,"end":2.82,"sentiment":"neutral","sentiment_score":0.02880109567195177},{"text":"This is Andrew from Vigilance AI.","start":3.04,"end":5.6,"sentiment":"neutral","sentiment_score":0.02944907018293937},{"text":"Am I talking to Ronald?","start":5.6,"end":7.2999997,"sentiment":"neutral","sentiment_score":0.012212158273905515}],"sentiment":"neutral","sentiment_score":0.022719800293159027,"channel":0,"num_words":13,"start":1.92,"end":7.2999997},{"sentences":[{"text":"You are, Andrews?","start":7.8399997,"end":8.82,"sentiment":"neutral","sentiment_score":0.002397937079270681},{"text":"Sir,","start":10.8,"end":11.04,"sentiment":"neutral","sentiment_score":-0.0032677988056093454}],"sentiment":"neutral","sentiment_score":0.0009815031080506742,"channel":1,"num_words":4,"start":7.8399997,"end":11.04},{"sentences":[{"text":"Oh,","start":10.8,"end":11.12,"sentiment":"neutral","sentiment_score":0.0009003588929772377}],"sentiment":"neutral","sentiment_score":0.0009003588929772377,"channel":0,"num_words":1,"start":10.8,"end":11.12},{"sentences":[{"text":"where","start":11.04,"end":11.28,"sentiment":"neutral","sentiment_score":-0.003995854407548904}],"sentiment":"neutral","sentiment_score":-0.003995854407548904,"channel":1,"num_words":1,"start":11.04,"end":11.28},{"sentences":[{"text":"hi.","start":11.12,"end":11.62,"sentiment":"neutral","sentiment_score":0.001155919162556529}],"sentiment":"neutral","sentiment_score":0.001155919162556529,"channel":0,"num_words":1,"start":11.12,"end":11.62},{"sentences":[{"text":"where are you from, Andrew?","start":11.28,"end":12.42,"sentiment":"neutral","sentiment_score":0.0011497595347464084}],"sentiment":"neutral","sentiment_score":0.0011497595347464084,"channel":1,"num_words":5,"start":11.28,"end":12.42},{"sentences":[{"text":"I I represent Vigilance AI, Ronald.","start":13.695,"end":15.875,"sentiment":"neutral","sentiment_score":0.0075195600899557275},{"text":"We are a cybersecurity company, and our platform provides an AI security analyst which work twenty four seven without you","start":16.095,"end":25.47,"sentiment":"neutral","sentiment_score":0.004650955181568861}],"sentiment":"neutral","sentiment_score":0.005312940929658138,"channel":0,"num_words":26,"start":13.695,"end":25.47},{"sentences":[{"text":"Sure.","start":25.325,"end":25.825,"sentiment":"neutral","sentiment_score":-0.03001054748892784}],"sentiment":"neutral","sentiment_score":-0.03001054748892784,"channel":1,"num_words":1,"start":25.325,"end":25.825},{"sentences":[{"text":"hiring a full time security engineer or without you","start":25.47,"end":28.75,"sentiment":"neutral","sentiment_score":-0.09390046861436632}],"sentiment":"neutral","sentiment_score":-0.09390046861436632,"channel":0,"num_words":9,"start":25.47,"end":28.75},{"sentences":[{"text":"Andrew,","start":28.72,"end":29.119999,"sentiment":"neutral","sentiment_score":-0.12809905409812927}],"sentiment":"neutral","sentiment_score":-0.12809905409812927,"channel":1,"num_words":1,"start":28.72,"end":29.119999},{"sentences":[{"text":"putting much","start":28.75,"end":29.23,"sentiment":"neutral","sentiment_score":-0.19617556035518646}],"sentiment":"neutral","sentiment_score":-0.19617556035518646,"channel":0,"num_words":2,"start":28.75,"end":29.23},{"sentences":[{"text":"can","start":29.119999,"end":29.28,"sentiment":"neutral","sentiment_score":-0.1556982696056366}],"sentiment":"neutral","sentiment_score":-0.1556982696056366,"channel":1,"num_words":1,"start":29.119999,"end":29.28},{"sentences":[{"text":"time","start":29.23,"end":29.47,"sentiment":"neutral","sentiment_score":-0.19894109666347504}],"sentiment":"neutral","sentiment_score":-0.19894109666347504,"channel":0,"num_words":1,"start":29.23,"end":29.47},{"sentences":[{"text":"I just","start":29.28,"end":29.6,"sentiment":"neutral","sentiment_score":-0.17987150698900223}],"sentiment":"neutral","sentiment_score":-0.17987150698900223,"channel":1,"num_words":2,"start":29.28,"end":29.6},{"sentences":[{"text":"into","start":29.47,"end":29.79,"sentiment":"neutral","sentiment_score":-0.18271955847740173}],"sentiment":"neutral","sentiment_score":-0.18271955847740173,"channel":0,"num_words":1,"start":29.47,"end":29.79},{"sentences":[{"text":"stop you","start":29.6,"end":29.92,"sentiment":"neutral","sentiment_score":-0.11057179421186447}],"sentiment":"neutral","sentiment_score":-0.11057179421186447,"channel":1,"num_words":2,"start":29.6,"end":29.92},{"sentences":[{"text":"it.","start":29.79,"end":30.29,"sentiment":"neutral","sentiment_score":-0.09651871025562286}],"sentiment":"neutral","sentiment_score":-0.09651871025562286,"channel":0,"num_words":1,"start":29.79,"end":30.29},{"sentences":[{"text":"there?","start":29.92,"end":30.42,"sentiment":"neutral","sentiment_score":-0.04188084229826927},{"text":"Are you ringing me given Zanas was my employer?","start":30.64,"end":35.12,"sentiment":"neutral","sentiment_score":-0.029664961000283558},{"text":"T zed a, double n, e s?","start":35.12,"end":36.739998,"sentiment":"neutral","sentiment_score":-0.007979423472923892}],"sentiment":"neutral","sentiment_score":-0.02145420327125227,"channel":1,"num_words":17,"start":29.92,"end":36.739998},{"sentences":[{"text":"Yes.","start":39.434998,"end":39.934998,"sentiment":"neutral","sentiment_score":-0.0023578484542667866},{"text":"Right,","start":40.394997,"end":40.894997,"sentiment":"neutral","sentiment_score":-0.01564755290746689}],"sentiment":"neutral","sentiment_score":-0.009002700680866838,"channel":0,"num_words":2,"start":39.434998,"end":40.894997},{"sentences":[{"text":"I'm","start":40.835,"end":41.155,"sentiment":"neutral","sentiment_score":-0.015347596257925034}],"sentiment":"neutral","sentiment_score":-0.015347596257925034,"channel":1,"num_words":1,"start":40.835,"end":41.155},{"sentences":[{"text":"Ronald.","start":40.954998,"end":41.454998,"sentiment":"neutral","sentiment_score":-0.029143378138542175}],"sentiment":"neutral","sentiment_score":-0.029143378138542175,"channel":0,"num_words":1,"start":40.954998,"end":41.454998},{"sentences":[{"text":"sorry.","start":41.155,"end":41.555,"sentiment":"neutral","sentiment_score":-0.1176166981458664},{"text":"I I am no longer there.","start":41.555,"end":43.335,"sentiment":"neutral","sentiment_score":-0.17381721238295236}],"sentiment":"neutral","sentiment_score":-0.1657885674919401,"channel":1,"num_words":7,"start":41.155,"end":43.335},{"sentences":[{"text":"Oh, dear.","start":44.555,"end":45.515,"sentiment":"neutral","sentiment_score":-0.053588757291436195},{"text":"I'm sorry.","start":45.515,"end":46.315,"sentiment":"neutral","sentiment_score":-0.08629126846790314},{"text":"I didn't","start":46.315,"end":47.034996,"sentiment":"neutral","sentiment_score":-0.09806719794869423}],"sentiment":"neutral","sentiment_score":-0.07931574123601119,"channel":0,"num_words":6,"start":44.555,"end":47.034996},{"sentences":[{"text":"No.","start":46.754997,"end":46.915,"sentiment":"neutral","sentiment_score":-0.09023012220859528},{"text":"That","start":46.915,"end":46.995003,"sentiment":"neutral","sentiment_score":-0.13665929436683655}],"sentiment":"neutral","sentiment_score":-0.11344470828771591,"channel":1,"num_words":2,"start":46.754997,"end":46.995003},{"sentences":[{"text":"actually","start":47.034996,"end":47.355,"sentiment":"neutral","sentiment_score":-0.1441742181777954}],"sentiment":"neutral","sentiment_score":-0.1441742181777954,"channel":0,"num_words":1,"start":47.034996,"end":47.355},{"sentences":[{"text":"that's","start":47.075,"end":47.395,"sentiment":"neutral","sentiment_score":-0.167153999209404}],"sentiment":"neutral","sentiment_score":-0.167153999209404,"channel":1,"num_words":1,"start":47.075,"end":47.395},{"sentences":[{"text":"know","start":47.355,"end":47.675,"sentiment":"neutral","sentiment_score":-0.1631482094526291}],"sentiment":"neutral","sentiment_score":-0.1631482094526291,"channel":0,"num_words":1,"start":47.355,"end":47.675},{"sentences":[{"text":"quite","start":47.395,"end":47.715,"sentiment":"neutral","sentiment_score":-0.1581633687019348}],"sentiment":"neutral","sentiment_score":-0.1581633687019348,"channel":1,"num_words":1,"start":47.395,"end":47.715},{"sentences":[{"text":"about","start":47.675,"end":47.835,"sentiment":"neutral","sentiment_score":-0.1769040822982788}],"sentiment":"neutral","sentiment_score":-0.1769040822982788,"channel":0,"num_words":1,"start":47.675,"end":47.835},{"sentences":[{"text":"okay.","start":47.715,"end":48.215,"sentiment":"neutral","sentiment_score":-0.07902701199054718}],"sentiment":"neutral","sentiment_score":-0.07902701199054718,"channel":1,"num_words":1,"start":47.715,"end":48.215},{"sentences":[{"text":"that.","start":47.835,"end":48.335,"sentiment":"neutral","sentiment_score":-0.01392396166920662}],"sentiment":"neutral","sentiment_score":-0.01392396166920662,"channel":0,"num_words":1,"start":47.835,"end":48.335},{"sentences":[{"text":"That's quite okay.","start":48.675,"end":49.735,"sentiment":"neutral","sentiment_score":0.09017837792634964}],"sentiment":"neutral","sentiment_score":0.09017837792634964,"channel":1,"num_words":3,"start":48.675,"end":49.735},{"sentences":[{"text":"I'm just going to update this, Ronald, and really sorry to disturb you, mate.","start":51.188934,"end":55.028934,"sentiment":"neutral","sentiment_score":-0.06765788607299328},{"text":"You have","start":55.028934,"end":55.268936,"sentiment":"neutral","sentiment_score":0.06313492357730865}],"sentiment":"neutral","sentiment_score":-0.05130878486670554,"channel":0,"num_words":16,"start":51.188934,"end":55.268936},{"sentences":[{"text":"That's","start":55.238937,"end":55.47894,"sentiment":"positive","sentiment_score":0.35754498839378357}],"sentiment":"positive","sentiment_score":0.35754498839378357,"channel":1,"num_words":1,"start":55.238937,"end":55.47894},{"sentences":[{"text":"a great","start":55.268936,"end":55.588936,"sentiment":"positive","sentiment_score":0.4882720559835434}],"sentiment":"positive","sentiment_score":0.4882720559835434,"channel":0,"num_words":2,"start":55.268936,"end":55.588936},{"sentences":[{"text":"okay.","start":55.47894,"end":55.97894,"sentiment":"positive","sentiment_score":0.3910873234272003}],"sentiment":"positive","sentiment_score":0.3910873234272003,"channel":1,"num_words":1,"start":55.47894,"end":55.97894},{"sentences":[{"text":"day.","start":55.588936,"end":56.088936,"sentiment":"neutral","sentiment_score":0.31000202894210815}],"sentiment":"neutral","sentiment_score":0.31000202894210815,"channel":0,"num_words":1,"start":55.588936,"end":56.088936},{"sentences":[{"text":"Good.","start":56.03894,"end":56.35894,"sentiment":"positive","sentiment_score":0.3691630065441131},{"text":"You too.","start":56.35894,"end":56.83894,"sentiment":"neutral","sentiment_score":0.2725895196199417},{"text":"Bye bye.","start":56.83894,"end":57.49894,"sentiment":"neutral","sentiment_score":0.16485249996185303}],"sentiment":"neutral","sentiment_score":0.24880940914154054,"channel":1,"num_words":5,"start":56.03894,"end":57.49894},{"sentences":[{"text":"Bye bye.","start":57.748936,"end":58.463936,"sentiment":"neutral","sentiment_score":0.089446522295475}],"sentiment":"neutral","sentiment_score":0.089446522295475,"channel":0,"num_words":2,"start":57.748936,"end":58.463936}]},"summary":{"result":"success","short":"Andrew from Helsance AI calls Ronald to inquire about his employment status. Ronald denies being an employee but apologizes for the confusion. Andrew apologizes again and updates his record. They exchange pleasantries and end the call."},"intents":{"segments":[]},"sentiments":{"segments":[{"text":"Hello? Oh, hi. This is Andrew from Vigilance AI. Am I talking to Ronald? You are, Andrews? Oh, Sir, where hi. where are you from, Andrew? I I represent Vigilance AI, Ronald. We are a cybersecurity company, and our platform provides an AI security analyst which work twenty four seven without you Sure. hiring a full time security engineer or without you Andrew, putting much can time I just into stop you it. there? Are you ringing me given Zanas was my employer? T zed a, double n, e s? Yes. Right, I'm Ronald. sorry. I I am no longer there. Oh, dear. I'm sorry. I didn't No. That actually that's know quite about okay. that. That's quite okay. I'm just going to update this, Ronald, and really sorry to disturb you, mate.","start_word":0,"end_word":132,"sentiment":"neutral","sentiment_score":-0.03965248912572861},{"text":"You have That's a great okay.","start_word":133,"end_word":138,"sentiment":"positive","sentiment_score":0.3439353406429291},{"text":"day.","start_word":139,"end_word":139,"sentiment":"neutral","sentiment_score":0.31000202894210815},{"text":"Good.","start_word":140,"end_word":140,"sentiment":"positive","sentiment_score":0.3691630065441131},{"text":"You too. Bye bye. Bye bye.","start_word":141,"end_word":146,"sentiment":"neutral","sentiment_score":0.1612958163022995}],"average":{"sentiment":"neutral","sentiment_score":-0.0051713340726249665}}}}