{"metadata":{"transaction_key":"deprecated","request_id":"019ede0d-20b0-72e1-85a7-0a604ae94f87","sha256":"754fee2aa8cea9260d2832d38521c6ba0a6c7346011076cfa7039c861bb57637","created":"2026-06-19T04:04:24.837Z","duration":219.31194,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":669,"output_tokens":58},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":766,"output_tokens":767},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":766,"output_tokens":8}},"results":{"channels":[{"alternatives":[{"transcript":"Yeah. Good afternoon. Phil, it's Ronald from Cloud Solution IT. How are you doing today? I'm doing wonderful. No complain. It's Friday. Last day of work. Yapil, I hope you still remember the company and also my CTO, mister Bajit Singh. You met him last year? Yes, sir. Actually, sir, that is the reason why I'm calling you back right now. Because Baljeet would like to know if you have any available schedule by next month to have a catch up meeting with him. Alright. First week. How about on third or fourth week, sir? Mhmm. '16. Three when should I be able to schedule, sir? Can we book something on the twenty seventh, sir? That that that would be Monday. '20 eight. 1PM. Yes, sir. I'll book something up. I'll send you a calendar invite on the twenty eighth. And, also, just to let you know, because we also have a new services to our portfolio. It's an AI powered security operation center. It delivers 24 by seven investigation and response to security events across your IT infrastructure, network, firewall, and endpoint. But it would also do like like to discuss this to you during the meeting. Mhmm. 2027, sir. But do you have any upcoming requirements, sir, that maybe we can help you with? Mhmm. No immediate requirements, sir. Just okay. Alright. How about just for catch up, sir? Just to for anything, just in case you have any requirements that down the line. Maybe in the coming. Alright. Got it. When did this the best time can I call you back, sir, to have a catch up meeting with Buggy? August this year, sir. Alright. Okay. I can call you back in August again. Alright. Thank you, Have a good day, sir. Alright. Thank you. Thank you. Bye bye.","confidence":0.9970703,"words":[{"word":"yeah","start":2.72,"end":3.1999998,"confidence":0.7800293,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.06501684337854385},{"word":"good","start":3.1999998,"end":3.4399998,"confidence":0.9941406,"punctuated_word":"Good","sentiment":"positive","sentiment_score":0.3334442377090454},{"word":"afternoon","start":3.4399998,"end":3.9399998,"confidence":0.98535156,"punctuated_word":"afternoon.","sentiment":"neutral","sentiment_score":0.28629112243652344},{"word":"phil","start":4.48,"end":4.7999997,"confidence":0.8095703,"punctuated_word":"Phil,","sentiment":"neutral","sentiment_score":0.32149940729141235},{"word":"it's","start":4.7999997,"end":5.2999997,"confidence":0.99902344,"punctuated_word":"it's","sentiment":"neutral","sentiment_score":0.30869877338409424},{"word":"ronald","start":5.68,"end":6.18,"confidence":0.98095703,"punctuated_word":"Ronald","sentiment":"neutral","sentiment_score":0.2167868614196777},{"word":"from","start":6.24,"end":6.74,"confidence":1.0,"punctuated_word":"from","sentiment":"neutral","sentiment_score":0.1811387538909912},{"word":"cloud","start":6.8799996,"end":7.2799997,"confidence":0.78222656,"punctuated_word":"Cloud","sentiment":"neutral","sentiment_score":0.2281000018119812},{"word":"solution","start":7.2799997,"end":7.7599998,"confidence":0.9667969,"punctuated_word":"Solution","sentiment":"neutral","sentiment_score":0.24281735718250275},{"word":"it","start":7.7599998,"end":8.26,"confidence":0.9902344,"punctuated_word":"IT.","sentiment":"neutral","sentiment_score":0.2025807499885559},{"word":"how","start":8.96,"end":9.12,"confidence":0.85546875,"punctuated_word":"How","sentiment":"neutral","sentiment_score":0.24432694911956787},{"word":"are","start":9.12,"end":9.28,"confidence":1.0,"punctuated_word":"are","sentiment":"neutral","sentiment_score":0.22577105462551117},{"word":"you","start":9.28,"end":9.36,"confidence":0.9980469,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.2040483355522156},{"word":"doing","start":9.36,"end":9.599999,"confidence":1.0,"punctuated_word":"doing","sentiment":"neutral","sentiment_score":0.20513315498828888},{"word":"today","start":9.599999,"end":10.099999,"confidence":1.0,"punctuated_word":"today?","sentiment":"neutral","sentiment_score":0.18834036588668823},{"word":"i'm","start":12.0,"end":12.5,"confidence":0.95336914,"punctuated_word":"I'm","sentiment":"positive","sentiment_score":0.6510255336761475},{"word":"doing","start":12.559999,"end":12.88,"confidence":1.0,"punctuated_word":"doing","sentiment":"positive","sentiment_score":0.6433264017105103},{"word":"wonderful","start":12.88,"end":13.38,"confidence":0.9995117,"punctuated_word":"wonderful.","sentiment":"positive","sentiment_score":0.6599873304367065},{"word":"no","start":13.5199995,"end":13.759999,"confidence":1.0,"punctuated_word":"No","sentiment":"neutral","sentiment_score":0.27428755164146423},{"word":"complain","start":13.759999,"end":14.16,"confidence":0.95825195,"punctuated_word":"complain.","sentiment":"neutral","sentiment_score":0.19874101877212524},{"word":"it's","start":14.16,"end":14.48,"confidence":1.0,"punctuated_word":"It's","sentiment":"neutral","sentiment_score":0.1179795265197754},{"word":"friday","start":14.48,"end":14.98,"confidence":0.7668457,"punctuated_word":"Friday.","sentiment":"neutral","sentiment_score":0.02160980179905891},{"word":"last","start":15.445,"end":15.684999,"confidence":0.9980469,"punctuated_word":"Last","sentiment":"neutral","sentiment_score":-0.0023905914276838303},{"word":"day","start":15.684999,"end":15.764999,"confidence":0.9980469,"punctuated_word":"day","sentiment":"neutral","sentiment_score":0.014178188517689703},{"word":"of","start":15.764999,"end":16.265,"confidence":0.69873047,"punctuated_word":"of","sentiment":"neutral","sentiment_score":0.011141087859869003},{"word":"work","start":16.565,"end":17.065,"confidence":0.9995117,"punctuated_word":"work.","sentiment":"neutral","sentiment_score":0.019818536937236782},{"word":"yapil","start":17.125,"end":17.325,"confidence":0.54641724,"punctuated_word":"Yapil,","sentiment":"neutral","sentiment_score":0.01857737824320793},{"word":"i","start":17.325,"end":17.525,"confidence":0.9921875,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.027592189610004425},{"word":"hope","start":17.525,"end":17.765,"confidence":0.99902344,"punctuated_word":"hope","sentiment":"neutral","sentiment_score":0.031829580664634705},{"word":"you","start":17.765,"end":17.925,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.018529048189520836},{"word":"still","start":17.925,"end":18.425,"confidence":1.0,"punctuated_word":"still","sentiment":"neutral","sentiment_score":0.02134302444756031},{"word":"remember","start":18.565,"end":19.045,"confidence":0.9658203,"punctuated_word":"remember","sentiment":"neutral","sentiment_score":0.03192621469497681},{"word":"the","start":19.045,"end":19.125,"confidence":1.0,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.03128461167216301},{"word":"company","start":19.125,"end":19.525,"confidence":1.0,"punctuated_word":"company","sentiment":"neutral","sentiment_score":0.04773062840104103},{"word":"and","start":19.525,"end":19.685,"confidence":0.7734375,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.04132631793618202},{"word":"also","start":19.685,"end":20.005,"confidence":0.8496094,"punctuated_word":"also","sentiment":"neutral","sentiment_score":0.03806573525071144},{"word":"my","start":20.005,"end":20.244999,"confidence":0.99121094,"punctuated_word":"my","sentiment":"neutral","sentiment_score":0.0509689599275589},{"word":"cto","start":20.244999,"end":20.744999,"confidence":0.98323566,"punctuated_word":"CTO,","sentiment":"neutral","sentiment_score":0.052181534469127655},{"word":"mister","start":20.965,"end":21.445,"confidence":0.9975586,"punctuated_word":"mister","sentiment":"neutral","sentiment_score":0.020125925540924072},{"word":"bajit","start":21.445,"end":21.945,"confidence":0.6251628,"punctuated_word":"Bajit","sentiment":"neutral","sentiment_score":0.031262729316949844},{"word":"singh","start":22.005,"end":22.505,"confidence":0.9724121,"punctuated_word":"Singh.","sentiment":"neutral","sentiment_score":0.022535264492034912},{"word":"you","start":23.205,"end":23.705,"confidence":0.99902344,"punctuated_word":"You","sentiment":"neutral","sentiment_score":0.009471533820033072},{"word":"met","start":23.925,"end":24.165,"confidence":1.0,"punctuated_word":"met","sentiment":"neutral","sentiment_score":0.01678113266825676},{"word":"him","start":24.165,"end":24.485,"confidence":1.0,"punctuated_word":"him","sentiment":"neutral","sentiment_score":0.01656842604279518},{"word":"last","start":24.485,"end":24.724998,"confidence":1.0,"punctuated_word":"last","sentiment":"neutral","sentiment_score":0.009553935378789902},{"word":"year","start":24.724998,"end":25.224998,"confidence":0.87280273,"punctuated_word":"year?","sentiment":"neutral","sentiment_score":0.01835915632545948},{"word":"yes","start":27.365,"end":27.605,"confidence":0.92578125,"punctuated_word":"Yes,","sentiment":"neutral","sentiment_score":0.06244177743792534},{"word":"sir","start":27.605,"end":28.02,"confidence":0.99853516,"punctuated_word":"sir.","sentiment":"neutral","sentiment_score":0.062206655740737915},{"word":"actually","start":28.58,"end":28.9,"confidence":0.9562988,"punctuated_word":"Actually,","sentiment":"neutral","sentiment_score":0.05159464105963707},{"word":"sir","start":28.9,"end":28.98,"confidence":0.984375,"punctuated_word":"sir,","sentiment":"neutral","sentiment_score":0.04347538948059082},{"word":"that","start":28.98,"end":29.140001,"confidence":0.85546875,"punctuated_word":"that","sentiment":"neutral","sentiment_score":0.050046004354953766},{"word":"is","start":29.140001,"end":29.300001,"confidence":1.0,"punctuated_word":"is","sentiment":"neutral","sentiment_score":0.016272906213998795},{"word":"the","start":29.300001,"end":29.380001,"confidence":0.9838867,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.02139899879693985},{"word":"reason","start":29.380001,"end":29.7,"confidence":1.0,"punctuated_word":"reason","sentiment":"neutral","sentiment_score":0.029698669910430908},{"word":"why","start":29.7,"end":29.86,"confidence":1.0,"punctuated_word":"why","sentiment":"neutral","sentiment_score":0.038600243628025055},{"word":"i'm","start":29.86,"end":30.02,"confidence":0.99902344,"punctuated_word":"I'm","sentiment":"neutral","sentiment_score":0.06102703511714935},{"word":"calling","start":30.02,"end":30.26,"confidence":1.0,"punctuated_word":"calling","sentiment":"neutral","sentiment_score":0.0394996777176857},{"word":"you","start":30.26,"end":30.42,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.06141476333141327},{"word":"back","start":30.42,"end":30.74,"confidence":1.0,"punctuated_word":"back","sentiment":"neutral","sentiment_score":0.042744230479002},{"word":"right","start":30.74,"end":30.98,"confidence":1.0,"punctuated_word":"right","sentiment":"neutral","sentiment_score":0.05702584981918335},{"word":"now","start":30.98,"end":31.48,"confidence":0.7171631,"punctuated_word":"now.","sentiment":"neutral","sentiment_score":0.04247535020112991},{"word":"because","start":31.86,"end":32.18,"confidence":0.9770508,"punctuated_word":"Because","sentiment":"neutral","sentiment_score":0.007752850651741028},{"word":"baljeet","start":32.18,"end":32.68,"confidence":0.75179034,"punctuated_word":"Baljeet","sentiment":"neutral","sentiment_score":0.03090679831802845},{"word":"would","start":32.9,"end":33.14,"confidence":0.9980469,"punctuated_word":"would","sentiment":"neutral","sentiment_score":0.01982109621167183},{"word":"like","start":33.14,"end":33.38,"confidence":1.0,"punctuated_word":"like","sentiment":"neutral","sentiment_score":0.014609985053539276},{"word":"to","start":33.38,"end":33.54,"confidence":0.99902344,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.015938617289066315},{"word":"know","start":33.54,"end":33.78,"confidence":1.0,"punctuated_word":"know","sentiment":"neutral","sentiment_score":0.025965489447116852},{"word":"if","start":33.78,"end":33.940002,"confidence":1.0,"punctuated_word":"if","sentiment":"neutral","sentiment_score":0.014277514070272446},{"word":"you","start":33.940002,"end":34.02,"confidence":0.9614258,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.01927812024950981},{"word":"have","start":34.02,"end":34.260002,"confidence":1.0,"punctuated_word":"have","sentiment":"neutral","sentiment_score":0.003982057794928551},{"word":"any","start":34.260002,"end":34.5,"confidence":1.0,"punctuated_word":"any","sentiment":"neutral","sentiment_score":0.014069022610783575},{"word":"available","start":34.5,"end":34.98,"confidence":0.9819336,"punctuated_word":"available","sentiment":"neutral","sentiment_score":0.007325228303670883},{"word":"schedule","start":34.98,"end":35.46,"confidence":0.8125,"punctuated_word":"schedule","sentiment":"neutral","sentiment_score":0.014442406594753264},{"word":"by","start":35.46,"end":35.78,"confidence":1.0,"punctuated_word":"by","sentiment":"neutral","sentiment_score":-0.01645348221063614},{"word":"next","start":35.78,"end":36.1,"confidence":1.0,"punctuated_word":"next","sentiment":"neutral","sentiment_score":0.005017440766096115},{"word":"month","start":36.1,"end":36.6,"confidence":1.0,"punctuated_word":"month","sentiment":"neutral","sentiment_score":0.011145412921905518},{"word":"to","start":36.66,"end":36.82,"confidence":0.9902344,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.002369940280914306},{"word":"have","start":36.82,"end":36.98,"confidence":1.0,"punctuated_word":"have","sentiment":"neutral","sentiment_score":0.004859361797571182},{"word":"a","start":36.98,"end":37.14,"confidence":1.0,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.00855451263487339},{"word":"catch","start":37.14,"end":37.38,"confidence":1.0,"punctuated_word":"catch","sentiment":"neutral","sentiment_score":0.008257146924734116},{"word":"up","start":37.38,"end":37.54,"confidence":0.99902344,"punctuated_word":"up","sentiment":"neutral","sentiment_score":0.000403333455324173},{"word":"meeting","start":37.54,"end":37.86,"confidence":1.0,"punctuated_word":"meeting","sentiment":"neutral","sentiment_score":0.007891427725553513},{"word":"with","start":37.86,"end":38.02,"confidence":1.0,"punctuated_word":"with","sentiment":"neutral","sentiment_score":0.00730886310338974},{"word":"him","start":38.02,"end":38.52,"confidence":0.9074707,"punctuated_word":"him.","sentiment":"neutral","sentiment_score":-0.011085237376391888},{"word":"alright","start":40.845,"end":41.345,"confidence":0.73535156,"punctuated_word":"Alright.","sentiment":"neutral","sentiment_score":-0.041259586811065674},{"word":"first","start":51.085,"end":51.485,"confidence":0.9863281,"punctuated_word":"First","sentiment":"neutral","sentiment_score":-0.029943309724330906},{"word":"week","start":51.485,"end":51.985,"confidence":0.8161621,"punctuated_word":"week.","sentiment":"neutral","sentiment_score":-0.02517981454730034},{"word":"how","start":52.285,"end":52.525,"confidence":0.9741211,"punctuated_word":"How","sentiment":"neutral","sentiment_score":-0.024079710245132446},{"word":"about","start":52.525,"end":52.845,"confidence":0.7294922,"punctuated_word":"about","sentiment":"neutral","sentiment_score":-0.02493615821003914},{"word":"on","start":52.845,"end":53.165,"confidence":0.99902344,"punctuated_word":"on","sentiment":"neutral","sentiment_score":-0.022528599947690964},{"word":"third","start":53.165,"end":53.405,"confidence":0.99902344,"punctuated_word":"third","sentiment":"neutral","sentiment_score":-0.02120810374617577},{"word":"or","start":53.405,"end":53.645,"confidence":1.0,"punctuated_word":"or","sentiment":"neutral","sentiment_score":-0.02893700823187828},{"word":"fourth","start":53.645,"end":53.965,"confidence":0.9970703,"punctuated_word":"fourth","sentiment":"neutral","sentiment_score":-0.023039106279611588},{"word":"week","start":53.965,"end":54.21,"confidence":1.0,"punctuated_word":"week,","sentiment":"neutral","sentiment_score":-0.01981816068291664},{"word":"sir","start":63.649998,"end":64.149994,"confidence":0.9995117,"punctuated_word":"sir?","sentiment":"neutral","sentiment_score":-0.10770740360021593},{"word":"mhmm","start":67.409996,"end":67.729996,"confidence":0.91015625,"punctuated_word":"Mhmm.","sentiment":"neutral","sentiment_score":-0.065224289894104},{"word":"'16","start":67.729996,"end":68.229996,"confidence":0.85091144,"punctuated_word":"'16.","sentiment":"neutral","sentiment_score":-0.06742978096008301},{"word":"three","start":79.215,"end":79.375,"confidence":0.32763672,"punctuated_word":"Three","sentiment":"neutral","sentiment_score":-0.0861406996846199},{"word":"when","start":80.174995,"end":80.415,"confidence":0.9550781,"punctuated_word":"when","sentiment":"neutral","sentiment_score":-0.052037812769412994},{"word":"should","start":80.415,"end":80.575,"confidence":0.8852539,"punctuated_word":"should","sentiment":"neutral","sentiment_score":-0.06496231257915497},{"word":"i","start":80.575,"end":80.735,"confidence":0.99609375,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.06463410705327988},{"word":"be","start":80.735,"end":80.815,"confidence":0.99316406,"punctuated_word":"be","sentiment":"neutral","sentiment_score":-0.04630839452147484},{"word":"able","start":80.815,"end":80.975,"confidence":0.99902344,"punctuated_word":"able","sentiment":"neutral","sentiment_score":-0.048305463045835495},{"word":"to","start":80.975,"end":81.055,"confidence":0.9980469,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.05580366402864456},{"word":"schedule","start":81.055,"end":81.534996,"confidence":0.99121094,"punctuated_word":"schedule,","sentiment":"neutral","sentiment_score":-0.04319171234965325},{"word":"sir","start":81.534996,"end":82.034996,"confidence":0.9975586,"punctuated_word":"sir?","sentiment":"neutral","sentiment_score":-0.04617927595973015},{"word":"can","start":95.02,"end":95.259995,"confidence":0.9863281,"punctuated_word":"Can","sentiment":"neutral","sentiment_score":-0.037340644747018814},{"word":"we","start":95.259995,"end":95.5,"confidence":1.0,"punctuated_word":"we","sentiment":"neutral","sentiment_score":-0.027306945994496346},{"word":"book","start":95.5,"end":95.74,"confidence":1.0,"punctuated_word":"book","sentiment":"neutral","sentiment_score":-0.029857266694307327},{"word":"something","start":95.74,"end":96.06,"confidence":1.0,"punctuated_word":"something","sentiment":"neutral","sentiment_score":-0.01850401610136032},{"word":"on","start":96.06,"end":96.22,"confidence":0.84814453,"punctuated_word":"on","sentiment":"neutral","sentiment_score":-0.019426504150032997},{"word":"the","start":96.22,"end":96.38,"confidence":0.90234375,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.018694696947932243},{"word":"twenty","start":96.38,"end":96.7,"confidence":0.9970703,"punctuated_word":"twenty","sentiment":"neutral","sentiment_score":-0.022358980029821396},{"word":"seventh","start":96.7,"end":96.939995,"confidence":0.9692383,"punctuated_word":"seventh,","sentiment":"neutral","sentiment_score":-0.016476556658744812},{"word":"sir","start":96.939995,"end":97.18,"confidence":0.9819336,"punctuated_word":"sir?","sentiment":"neutral","sentiment_score":-0.026275634765625},{"word":"that","start":97.18,"end":97.42,"confidence":0.546875,"punctuated_word":"That","sentiment":"neutral","sentiment_score":-0.08419302850961685},{"word":"that","start":97.42,"end":97.92,"confidence":0.6230469,"punctuated_word":"that","sentiment":"neutral","sentiment_score":-0.0685008317232132},{"word":"that","start":98.06,"end":98.14,"confidence":0.64746094,"punctuated_word":"that","sentiment":"neutral","sentiment_score":-0.07459897547960281},{"word":"would","start":98.14,"end":98.38,"confidence":0.9291992,"punctuated_word":"would","sentiment":"neutral","sentiment_score":-0.0804286077618599},{"word":"be","start":98.38,"end":98.53999,"confidence":0.99902344,"punctuated_word":"be","sentiment":"neutral","sentiment_score":-0.09510752558708192},{"word":"monday","start":98.53999,"end":99.03999,"confidence":0.9812012,"punctuated_word":"Monday.","sentiment":"neutral","sentiment_score":-0.08437316119670868},{"word":"'20","start":100.035,"end":100.535,"confidence":0.5644531,"punctuated_word":"'20","sentiment":"neutral","sentiment_score":-0.12531745433807373},{"word":"eight","start":105.955,"end":106.455,"confidence":0.68652344,"punctuated_word":"eight.","sentiment":"neutral","sentiment_score":-0.04534612596035004},{"word":"1pm","start":109.395004,"end":110.135,"confidence":0.8885498,"punctuated_word":"1PM.","sentiment":"neutral","sentiment_score":0.02559863030910492},{"word":"yes","start":113.19,"end":113.43,"confidence":0.8586426,"punctuated_word":"Yes,","sentiment":"positive","sentiment_score":0.4174941182136536},{"word":"sir","start":113.43,"end":113.83,"confidence":1.0,"punctuated_word":"sir.","sentiment":"positive","sentiment_score":0.4857182502746582},{"word":"i'll","start":113.83,"end":114.31,"confidence":1.0,"punctuated_word":"I'll","sentiment":"positive","sentiment_score":0.38571715354919434},{"word":"book","start":114.31,"end":114.47,"confidence":1.0,"punctuated_word":"book","sentiment":"positive","sentiment_score":0.4548261761665344},{"word":"something","start":114.47,"end":114.79,"confidence":1.0,"punctuated_word":"something","sentiment":"positive","sentiment_score":0.4273635745048523},{"word":"up","start":114.79,"end":115.11,"confidence":0.99853516,"punctuated_word":"up.","sentiment":"positive","sentiment_score":0.3927031755447388},{"word":"i'll","start":115.11,"end":115.43,"confidence":0.99902344,"punctuated_word":"I'll","sentiment":"neutral","sentiment_score":0.3317292332649231},{"word":"send","start":115.43,"end":115.59,"confidence":1.0,"punctuated_word":"send","sentiment":"positive","sentiment_score":0.3591049611568451},{"word":"you","start":115.59,"end":115.75,"confidence":0.99902344,"punctuated_word":"you","sentiment":"positive","sentiment_score":0.3712262809276581},{"word":"a","start":115.75,"end":115.909996,"confidence":1.0,"punctuated_word":"a","sentiment":"positive","sentiment_score":0.37182021141052246},{"word":"calendar","start":115.909996,"end":116.31,"confidence":1.0,"punctuated_word":"calendar","sentiment":"neutral","sentiment_score":0.32690945267677307},{"word":"invite","start":116.31,"end":116.63,"confidence":1.0,"punctuated_word":"invite","sentiment":"positive","sentiment_score":0.3557303249835968},{"word":"on","start":116.63,"end":116.79,"confidence":0.99316406,"punctuated_word":"on","sentiment":"neutral","sentiment_score":0.28992795944213867},{"word":"the","start":116.79,"end":116.95,"confidence":1.0,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.26732689142227173},{"word":"twenty","start":116.95,"end":117.27,"confidence":1.0,"punctuated_word":"twenty","sentiment":"neutral","sentiment_score":0.2908693253993988},{"word":"eighth","start":117.27,"end":117.77,"confidence":0.96533203,"punctuated_word":"eighth.","sentiment":"neutral","sentiment_score":0.2518733739852905},{"word":"and","start":117.99,"end":118.49,"confidence":0.8491211,"punctuated_word":"And,","sentiment":"neutral","sentiment_score":0.13894066214561462},{"word":"also","start":118.71,"end":119.19,"confidence":0.99902344,"punctuated_word":"also,","sentiment":"neutral","sentiment_score":0.13256165385246277},{"word":"just","start":119.19,"end":119.69,"confidence":0.9970703,"punctuated_word":"just","sentiment":"neutral","sentiment_score":0.14175032079219818},{"word":"to","start":120.869995,"end":121.19,"confidence":1.0,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.12551185488700867},{"word":"let","start":121.19,"end":121.43,"confidence":0.7011719,"punctuated_word":"let","sentiment":"neutral","sentiment_score":0.15230795741081238},{"word":"you","start":121.43,"end":121.51,"confidence":0.99902344,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.1608070731163025},{"word":"know","start":121.51,"end":121.75,"confidence":0.7636719,"punctuated_word":"know,","sentiment":"neutral","sentiment_score":0.13759902119636536},{"word":"because","start":121.75,"end":122.07,"confidence":1.0,"punctuated_word":"because","sentiment":"neutral","sentiment_score":0.13833920657634735},{"word":"we","start":122.07,"end":122.229996,"confidence":1.0,"punctuated_word":"we","sentiment":"neutral","sentiment_score":0.14225243031978607},{"word":"also","start":122.229996,"end":122.63,"confidence":1.0,"punctuated_word":"also","sentiment":"neutral","sentiment_score":0.13616865873336792},{"word":"have","start":122.63,"end":123.13,"confidence":1.0,"punctuated_word":"have","sentiment":"neutral","sentiment_score":0.14200089871883392},{"word":"a","start":123.19,"end":123.69,"confidence":0.9921875,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.14289632439613342},{"word":"new","start":123.83,"end":124.07,"confidence":0.93603516,"punctuated_word":"new","sentiment":"neutral","sentiment_score":0.15971283614635468},{"word":"services","start":124.07,"end":124.57,"confidence":0.99902344,"punctuated_word":"services","sentiment":"neutral","sentiment_score":0.1319020688533783},{"word":"to","start":125.495,"end":125.575005,"confidence":1.0,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.167000874876976},{"word":"our","start":125.575005,"end":125.975006,"confidence":1.0,"punctuated_word":"our","sentiment":"neutral","sentiment_score":0.13110588490962982},{"word":"portfolio","start":125.975006,"end":126.455,"confidence":0.98657227,"punctuated_word":"portfolio.","sentiment":"neutral","sentiment_score":0.13188371062278748},{"word":"it's","start":126.455,"end":126.775,"confidence":1.0,"punctuated_word":"It's","sentiment":"neutral","sentiment_score":0.11483244597911836},{"word":"an","start":126.775,"end":127.175,"confidence":0.9951172,"punctuated_word":"an","sentiment":"neutral","sentiment_score":0.13230392336845398},{"word":"ai","start":127.175,"end":127.675,"confidence":0.99121094,"punctuated_word":"AI","sentiment":"neutral","sentiment_score":0.16060277819633484},{"word":"powered","start":127.735,"end":128.13501,"confidence":0.9921875,"punctuated_word":"powered","sentiment":"neutral","sentiment_score":0.15612703561782837},{"word":"security","start":128.13501,"end":128.63501,"confidence":0.9819336,"punctuated_word":"security","sentiment":"neutral","sentiment_score":0.08401615172624588},{"word":"operation","start":128.695,"end":129.175,"confidence":0.8041992,"punctuated_word":"operation","sentiment":"neutral","sentiment_score":0.14222323894500732},{"word":"center","start":129.175,"end":129.675,"confidence":0.99853516,"punctuated_word":"center.","sentiment":"neutral","sentiment_score":0.1655305176973343},{"word":"it","start":130.615,"end":130.855,"confidence":0.9838867,"punctuated_word":"It","sentiment":"neutral","sentiment_score":0.14196760952472687},{"word":"delivers","start":130.855,"end":131.355,"confidence":1.0,"punctuated_word":"delivers","sentiment":"neutral","sentiment_score":0.08682741969823837},{"word":"24","start":131.655,"end":132.215,"confidence":0.97314453,"punctuated_word":"24","sentiment":"neutral","sentiment_score":0.11110776662826538},{"word":"by","start":132.215,"end":132.375,"confidence":0.9980469,"punctuated_word":"by","sentiment":"neutral","sentiment_score":0.11261779814958572},{"word":"seven","start":132.375,"end":132.875,"confidence":1.0,"punctuated_word":"seven","sentiment":"neutral","sentiment_score":0.13423632085323334},{"word":"investigation","start":132.935,"end":133.435,"confidence":0.99902344,"punctuated_word":"investigation","sentiment":"neutral","sentiment_score":0.13550236821174622},{"word":"and","start":133.655,"end":133.895,"confidence":0.6279297,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.12171544879674911},{"word":"response","start":133.895,"end":134.395,"confidence":0.99121094,"punctuated_word":"response","sentiment":"neutral","sentiment_score":0.11272519081830978},{"word":"to","start":135.015,"end":135.515,"confidence":1.0,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.14834900200366974},{"word":"security","start":135.895,"end":136.395,"confidence":0.97998047,"punctuated_word":"security","sentiment":"neutral","sentiment_score":0.06936120241880417},{"word":"events","start":136.615,"end":137.015,"confidence":0.97314453,"punctuated_word":"events","sentiment":"neutral","sentiment_score":0.10883753001689912},{"word":"across","start":137.015,"end":137.495,"confidence":0.99902344,"punctuated_word":"across","sentiment":"neutral","sentiment_score":0.10869205743074416},{"word":"your","start":137.495,"end":137.815,"confidence":0.9970703,"punctuated_word":"your","sentiment":"neutral","sentiment_score":0.11277984827756882},{"word":"it","start":137.815,"end":138.13501,"confidence":0.9980469,"punctuated_word":"IT","sentiment":"neutral","sentiment_score":0.09908626973628998},{"word":"infrastructure","start":138.13501,"end":138.63501,"confidence":0.9741211,"punctuated_word":"infrastructure,","sentiment":"neutral","sentiment_score":0.09812459349632265},{"word":"network","start":139.59999,"end":140.09999,"confidence":0.97631836,"punctuated_word":"network,","sentiment":"neutral","sentiment_score":0.11516907811164856},{"word":"firewall","start":140.16,"end":140.64,"confidence":0.8400879,"punctuated_word":"firewall,","sentiment":"neutral","sentiment_score":0.11475035548210144},{"word":"and","start":140.64,"end":140.87999,"confidence":0.96875,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.12343735992908478},{"word":"endpoint","start":140.87999,"end":141.37999,"confidence":0.6982422,"punctuated_word":"endpoint.","sentiment":"neutral","sentiment_score":0.10409227013587952},{"word":"but","start":142.31999,"end":142.56,"confidence":0.77978516,"punctuated_word":"But","sentiment":"neutral","sentiment_score":0.07879295200109482},{"word":"it","start":142.56,"end":142.72,"confidence":0.6748047,"punctuated_word":"it","sentiment":"neutral","sentiment_score":0.09064672142267229},{"word":"would","start":142.72,"end":142.95999,"confidence":0.9970703,"punctuated_word":"would","sentiment":"neutral","sentiment_score":0.09571953117847444},{"word":"also","start":142.95999,"end":143.28,"confidence":0.99902344,"punctuated_word":"also","sentiment":"neutral","sentiment_score":0.05380336195230484},{"word":"do","start":143.28,"end":143.44,"confidence":0.9375,"punctuated_word":"do","sentiment":"neutral","sentiment_score":0.06709642708301544},{"word":"like","start":143.68,"end":144.0,"confidence":0.97314453,"punctuated_word":"like","sentiment":"neutral","sentiment_score":0.05974176898598671},{"word":"like","start":144.0,"end":144.08,"confidence":0.8857422,"punctuated_word":"like","sentiment":"neutral","sentiment_score":0.06120596081018448},{"word":"to","start":144.08,"end":144.31999,"confidence":0.9863281,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.061062976717948914},{"word":"discuss","start":144.31999,"end":144.72,"confidence":1.0,"punctuated_word":"discuss","sentiment":"neutral","sentiment_score":0.060937732458114624},{"word":"this","start":144.72,"end":144.95999,"confidence":0.9980469,"punctuated_word":"this","sentiment":"neutral","sentiment_score":0.09289660304784776},{"word":"to","start":144.95999,"end":145.2,"confidence":0.99316406,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.07125025987625122},{"word":"you","start":145.2,"end":145.44,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.09995725005865096},{"word":"during","start":145.44,"end":145.76,"confidence":0.9873047,"punctuated_word":"during","sentiment":"neutral","sentiment_score":0.04623202234506607},{"word":"the","start":145.76,"end":145.92,"confidence":1.0,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.07318945229053497},{"word":"meeting","start":145.92,"end":146.42,"confidence":0.9875488,"punctuated_word":"meeting.","sentiment":"neutral","sentiment_score":0.04343496263027191},{"word":"mhmm","start":161.425,"end":161.925,"confidence":0.91381836,"punctuated_word":"Mhmm.","sentiment":"neutral","sentiment_score":-0.026086049154400826},{"word":"2027","start":161.985,"end":163.205,"confidence":0.89086914,"punctuated_word":"2027,","sentiment":"neutral","sentiment_score":-0.011405033990740776},{"word":"sir","start":163.265,"end":163.765,"confidence":0.9951172,"punctuated_word":"sir.","sentiment":"neutral","sentiment_score":0.008331242948770523},{"word":"but","start":165.185,"end":165.505,"confidence":0.98828125,"punctuated_word":"But","sentiment":"neutral","sentiment_score":0.00954599492251873},{"word":"do","start":165.505,"end":165.585,"confidence":0.9790039,"punctuated_word":"do","sentiment":"neutral","sentiment_score":0.010543480515480042},{"word":"you","start":165.585,"end":165.66501,"confidence":0.9951172,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.02388535812497139},{"word":"have","start":165.66501,"end":165.825,"confidence":1.0,"punctuated_word":"have","sentiment":"neutral","sentiment_score":0.02066919207572937},{"word":"any","start":165.825,"end":166.065,"confidence":0.99902344,"punctuated_word":"any","sentiment":"neutral","sentiment_score":0.01858111098408699},{"word":"upcoming","start":166.065,"end":166.545,"confidence":1.0,"punctuated_word":"upcoming","sentiment":"neutral","sentiment_score":-0.001324668526649475},{"word":"requirements","start":166.545,"end":167.02501,"confidence":0.9296875,"punctuated_word":"requirements,","sentiment":"neutral","sentiment_score":0.006257593631744385},{"word":"sir","start":167.02501,"end":167.345,"confidence":0.99902344,"punctuated_word":"sir,","sentiment":"neutral","sentiment_score":0.0315299928188324},{"word":"that","start":167.345,"end":167.585,"confidence":1.0,"punctuated_word":"that","sentiment":"neutral","sentiment_score":0.03511936962604523},{"word":"maybe","start":167.585,"end":167.825,"confidence":0.9770508,"punctuated_word":"maybe","sentiment":"neutral","sentiment_score":0.032434962689876556},{"word":"we","start":167.825,"end":167.985,"confidence":0.99902344,"punctuated_word":"we","sentiment":"neutral","sentiment_score":0.030957501381635662},{"word":"can","start":167.985,"end":168.145,"confidence":1.0,"punctuated_word":"can","sentiment":"neutral","sentiment_score":0.028727876022458076},{"word":"help","start":168.145,"end":168.38501,"confidence":1.0,"punctuated_word":"help","sentiment":"neutral","sentiment_score":0.02591637708246708},{"word":"you","start":168.38501,"end":168.625,"confidence":0.99902344,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.015348769724369047},{"word":"with","start":168.625,"end":168.87,"confidence":0.99121094,"punctuated_word":"with?","sentiment":"neutral","sentiment_score":-0.0018385248258709908},{"word":"mhmm","start":172.79,"end":173.29,"confidence":0.9785156,"punctuated_word":"Mhmm.","sentiment":"neutral","sentiment_score":-0.08019492775201797},{"word":"no","start":175.11,"end":175.43,"confidence":0.9970703,"punctuated_word":"No","sentiment":"neutral","sentiment_score":-0.1196809709072113},{"word":"immediate","start":175.43,"end":175.90999,"confidence":1.0,"punctuated_word":"immediate","sentiment":"neutral","sentiment_score":-0.13529500365257263},{"word":"requirements","start":175.90999,"end":176.39,"confidence":0.9367676,"punctuated_word":"requirements,","sentiment":"neutral","sentiment_score":-0.10304407775402068},{"word":"sir","start":176.39,"end":176.87,"confidence":0.9680176,"punctuated_word":"sir.","sentiment":"neutral","sentiment_score":-0.11634349822998048},{"word":"just","start":176.87,"end":177.11,"confidence":0.35913086,"punctuated_word":"Just","sentiment":"neutral","sentiment_score":-0.04519553482532501},{"word":"okay","start":177.90999,"end":178.40999,"confidence":0.8005371,"punctuated_word":"okay.","sentiment":"neutral","sentiment_score":0.022786326706409454},{"word":"alright","start":179.75,"end":180.25,"confidence":0.9995117,"punctuated_word":"Alright.","sentiment":"neutral","sentiment_score":0.044103674590587616},{"word":"how","start":180.62999,"end":180.79,"confidence":0.92822266,"punctuated_word":"How","sentiment":"neutral","sentiment_score":0.03235068917274475},{"word":"about","start":180.79,"end":181.03,"confidence":1.0,"punctuated_word":"about","sentiment":"neutral","sentiment_score":0.01805993914604187},{"word":"just","start":181.03,"end":181.19,"confidence":0.8676758,"punctuated_word":"just","sentiment":"neutral","sentiment_score":0.017512395977973938},{"word":"for","start":181.19,"end":181.34999,"confidence":0.99902344,"punctuated_word":"for","sentiment":"neutral","sentiment_score":0.016923975199460983},{"word":"catch","start":181.34999,"end":181.59,"confidence":0.85058594,"punctuated_word":"catch","sentiment":"neutral","sentiment_score":0.015476595610380173},{"word":"up","start":181.59,"end":181.75,"confidence":0.98291016,"punctuated_word":"up,","sentiment":"neutral","sentiment_score":0.02646820619702339},{"word":"sir","start":181.75,"end":182.06999,"confidence":0.82910156,"punctuated_word":"sir?","sentiment":"neutral","sentiment_score":0.036681950092315674},{"word":"just","start":182.06999,"end":182.31,"confidence":1.0,"punctuated_word":"Just","sentiment":"neutral","sentiment_score":0.02893245592713356},{"word":"to","start":182.31,"end":182.47,"confidence":0.9902344,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.026766337454319},{"word":"for","start":183.755,"end":184.255,"confidence":0.8984375,"punctuated_word":"for","sentiment":"neutral","sentiment_score":0.024594902992248535},{"word":"anything","start":184.875,"end":185.375,"confidence":0.6345215,"punctuated_word":"anything,","sentiment":"neutral","sentiment_score":0.019940784201025963},{"word":"just","start":185.755,"end":185.995,"confidence":1.0,"punctuated_word":"just","sentiment":"neutral","sentiment_score":0.012014452368021011},{"word":"in","start":185.995,"end":186.075,"confidence":1.0,"punctuated_word":"in","sentiment":"neutral","sentiment_score":0.017110653221607208},{"word":"case","start":186.075,"end":186.235,"confidence":1.0,"punctuated_word":"case","sentiment":"neutral","sentiment_score":0.02770504355430603},{"word":"you","start":186.235,"end":186.395,"confidence":0.99902344,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.002266194671392441},{"word":"have","start":186.395,"end":186.555,"confidence":1.0,"punctuated_word":"have","sentiment":"neutral","sentiment_score":-0.009766291826963425},{"word":"any","start":186.555,"end":186.795,"confidence":1.0,"punctuated_word":"any","sentiment":"neutral","sentiment_score":-0.013700045645236967},{"word":"requirements","start":186.795,"end":187.295,"confidence":1.0,"punctuated_word":"requirements","sentiment":"neutral","sentiment_score":-0.030147993937134743},{"word":"that","start":187.755,"end":187.915,"confidence":0.38916016,"punctuated_word":"that","sentiment":"neutral","sentiment_score":-0.03746605291962624},{"word":"down","start":187.995,"end":188.155,"confidence":0.8569336,"punctuated_word":"down","sentiment":"neutral","sentiment_score":-0.023674365133047104},{"word":"the","start":188.155,"end":188.235,"confidence":0.9980469,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.01893404871225357},{"word":"line","start":188.235,"end":188.735,"confidence":0.6029053,"punctuated_word":"line.","sentiment":"neutral","sentiment_score":-0.021711627021431923},{"word":"maybe","start":189.275,"end":189.515,"confidence":0.6899414,"punctuated_word":"Maybe","sentiment":"neutral","sentiment_score":-0.04411798343062401},{"word":"in","start":189.515,"end":189.675,"confidence":0.87353516,"punctuated_word":"in","sentiment":"neutral","sentiment_score":-0.04043520241975784},{"word":"the","start":189.675,"end":189.83499,"confidence":0.9951172,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.03551911562681198},{"word":"coming","start":189.83499,"end":190.33499,"confidence":0.53149414,"punctuated_word":"coming.","sentiment":"neutral","sentiment_score":-0.0586232952773571},{"word":"alright","start":198.84,"end":199.34,"confidence":0.8835449,"punctuated_word":"Alright.","sentiment":"neutral","sentiment_score":0.008106114342808723},{"word":"got","start":199.8,"end":200.04,"confidence":0.9951172,"punctuated_word":"Got","sentiment":"neutral","sentiment_score":0.034311242401599884},{"word":"it","start":200.04,"end":200.54,"confidence":1.0,"punctuated_word":"it.","sentiment":"neutral","sentiment_score":0.017985787242650986},{"word":"when","start":200.68,"end":200.92,"confidence":0.9760742,"punctuated_word":"When","sentiment":"neutral","sentiment_score":-0.012213744223117828},{"word":"did","start":200.92,"end":201.08,"confidence":0.4399414,"punctuated_word":"did","sentiment":"neutral","sentiment_score":-0.022052686661481857},{"word":"this","start":201.08,"end":201.16,"confidence":0.9111328,"punctuated_word":"this","sentiment":"neutral","sentiment_score":-0.00645548477768898},{"word":"the","start":201.16,"end":201.31999,"confidence":0.54541016,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.01785927265882492},{"word":"best","start":201.31999,"end":201.56,"confidence":1.0,"punctuated_word":"best","sentiment":"neutral","sentiment_score":0.01064739003777504},{"word":"time","start":201.56,"end":201.64,"confidence":0.99609375,"punctuated_word":"time","sentiment":"neutral","sentiment_score":0.036497313529253006},{"word":"can","start":201.64,"end":201.8,"confidence":0.8598633,"punctuated_word":"can","sentiment":"neutral","sentiment_score":0.012440744787454603},{"word":"i","start":201.8,"end":201.87999,"confidence":1.0,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.04290890693664551},{"word":"call","start":201.87999,"end":202.04,"confidence":1.0,"punctuated_word":"call","sentiment":"neutral","sentiment_score":0.03838929533958435},{"word":"you","start":202.04,"end":202.2,"confidence":0.9980469,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.05173441022634506},{"word":"back","start":202.2,"end":202.36,"confidence":0.9970703,"punctuated_word":"back,","sentiment":"neutral","sentiment_score":0.04717984423041344},{"word":"sir","start":202.36,"end":202.59999,"confidence":0.9970703,"punctuated_word":"sir,","sentiment":"neutral","sentiment_score":0.05401776358485222},{"word":"to","start":202.59999,"end":202.68,"confidence":0.9980469,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.02896791696548462},{"word":"have","start":202.68,"end":202.84,"confidence":0.9970703,"punctuated_word":"have","sentiment":"neutral","sentiment_score":0.04672463983297348},{"word":"a","start":202.84,"end":202.92,"confidence":0.9741211,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.03854282572865486},{"word":"catch","start":202.92,"end":203.16,"confidence":1.0,"punctuated_word":"catch","sentiment":"neutral","sentiment_score":0.025024093687534332},{"word":"up","start":203.16,"end":203.31999,"confidence":0.9980469,"punctuated_word":"up","sentiment":"neutral","sentiment_score":0.013262111693620682},{"word":"meeting","start":203.31999,"end":203.56,"confidence":1.0,"punctuated_word":"meeting","sentiment":"neutral","sentiment_score":0.026650726795196533},{"word":"with","start":203.56,"end":203.72,"confidence":0.99902344,"punctuated_word":"with","sentiment":"neutral","sentiment_score":0.016869153827428818},{"word":"buggy","start":203.72,"end":204.22,"confidence":0.65559894,"punctuated_word":"Buggy?","sentiment":"neutral","sentiment_score":0.021737899631261826},{"word":"august","start":208.12,"end":208.62,"confidence":0.96533203,"punctuated_word":"August","sentiment":"neutral","sentiment_score":-0.0013070330023765564},{"word":"this","start":209.14688,"end":209.30687,"confidence":0.99902344,"punctuated_word":"this","sentiment":"neutral","sentiment_score":-0.007296298630535603},{"word":"year","start":209.30687,"end":209.62688,"confidence":0.99902344,"punctuated_word":"year,","sentiment":"neutral","sentiment_score":-0.005087987519800663},{"word":"sir","start":209.62688,"end":210.12688,"confidence":0.9736328,"punctuated_word":"sir.","sentiment":"neutral","sentiment_score":0.024441123008728027},{"word":"alright","start":211.22687,"end":211.70688,"confidence":0.79003906,"punctuated_word":"Alright.","sentiment":"neutral","sentiment_score":0.06911101192235947},{"word":"okay","start":211.70688,"end":212.02687,"confidence":0.9863281,"punctuated_word":"Okay.","sentiment":"neutral","sentiment_score":0.07974464446306229},{"word":"i","start":212.02687,"end":212.10687,"confidence":1.0,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.09718775749206544},{"word":"can","start":212.10687,"end":212.26688,"confidence":0.99902344,"punctuated_word":"can","sentiment":"neutral","sentiment_score":0.08249687403440475},{"word":"call","start":212.26688,"end":212.50687,"confidence":1.0,"punctuated_word":"call","sentiment":"neutral","sentiment_score":0.06733520328998566},{"word":"you","start":212.50687,"end":212.58687,"confidence":0.9980469,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.06299516558647156},{"word":"back","start":212.58687,"end":212.74687,"confidence":1.0,"punctuated_word":"back","sentiment":"neutral","sentiment_score":0.05302400141954422},{"word":"in","start":212.74687,"end":212.90688,"confidence":0.61083984,"punctuated_word":"in","sentiment":"neutral","sentiment_score":0.04075922071933746},{"word":"august","start":212.90688,"end":213.30687,"confidence":1.0,"punctuated_word":"August","sentiment":"neutral","sentiment_score":0.06269926577806473},{"word":"again","start":213.30687,"end":213.80687,"confidence":0.99902344,"punctuated_word":"again.","sentiment":"neutral","sentiment_score":0.07383301854133606},{"word":"alright","start":214.90688,"end":215.30687,"confidence":0.9926758,"punctuated_word":"Alright.","sentiment":"neutral","sentiment_score":0.19354455173015592},{"word":"thank","start":215.30687,"end":215.46687,"confidence":1.0,"punctuated_word":"Thank","sentiment":"positive","sentiment_score":0.360029011964798},{"word":"you","start":215.46687,"end":215.70688,"confidence":0.9807129,"punctuated_word":"you,","sentiment":"neutral","sentiment_score":0.3223086893558502},{"word":"have","start":216.26688,"end":216.42688,"confidence":0.50683594,"punctuated_word":"Have","sentiment":"positive","sentiment_score":0.35470807552337646},{"word":"a","start":216.42688,"end":216.50687,"confidence":0.9980469,"punctuated_word":"a","sentiment":"positive","sentiment_score":0.4871644377708435},{"word":"good","start":216.50687,"end":216.74687,"confidence":1.0,"punctuated_word":"good","sentiment":"positive","sentiment_score":0.4435597062110901},{"word":"day","start":216.74687,"end":216.90688,"confidence":1.0,"punctuated_word":"day,","sentiment":"positive","sentiment_score":0.46469712257385254},{"word":"sir","start":216.90688,"end":217.30687,"confidence":0.99902344,"punctuated_word":"sir.","sentiment":"positive","sentiment_score":0.38037753105163574},{"word":"alright","start":217.30687,"end":217.62688,"confidence":0.9926758,"punctuated_word":"Alright.","sentiment":"neutral","sentiment_score":0.2143147438764572},{"word":"thank","start":217.62688,"end":217.86687,"confidence":0.9941406,"punctuated_word":"Thank","sentiment":"positive","sentiment_score":0.3591650426387787},{"word":"you","start":217.86687,"end":218.10687,"confidence":1.0,"punctuated_word":"you.","sentiment":"positive","sentiment_score":0.35263141989707947},{"word":"thank","start":218.10687,"end":218.26688,"confidence":0.9941406,"punctuated_word":"Thank","sentiment":"positive","sentiment_score":0.35544878244400024},{"word":"you","start":218.26688,"end":218.58687,"confidence":1.0,"punctuated_word":"you.","sentiment":"positive","sentiment_score":0.3612361550331116},{"word":"bye","start":218.58687,"end":218.74687,"confidence":0.99902344,"punctuated_word":"Bye","sentiment":"neutral","sentiment_score":0.20489844679832456},{"word":"bye","start":218.74687,"end":219.24687,"confidence":0.99658203,"punctuated_word":"bye.","sentiment":"neutral","sentiment_score":0.1586470901966095}],"paragraphs":{"transcript":"\nYeah. Good afternoon. Phil, it's Ronald from Cloud Solution IT. How are you doing today? I'm doing wonderful.\n\nNo complain. It's Friday. Last day of work. Yapil, I hope you still remember the company and also my CTO, mister Bajit Singh. You met him last year?\n\nYes, sir. Actually, sir, that is the reason why I'm calling you back right now. Because Baljeet would like to know if you have any available schedule by next month to have a catch up meeting with him. Alright. First week.\n\nHow about on third or fourth week, sir? Mhmm. '16. Three when should I be able to schedule, sir? Can we book something on the twenty seventh, sir?\n\nThat that that would be Monday. '20 eight. 1PM. Yes, sir. I'll book something up.\n\nI'll send you a calendar invite on the twenty eighth. And, also, just to let you know, because we also have a new services to our portfolio. It's an AI powered security operation center. It delivers 24 by seven investigation and response to security events across your IT infrastructure, network, firewall, and endpoint. But it would also do like like to discuss this to you during the meeting.\n\nMhmm. 2027, sir. But do you have any upcoming requirements, sir, that maybe we can help you with? Mhmm. No immediate requirements, sir.\n\nJust okay. Alright. How about just for catch up, sir? Just to for anything, just in case you have any requirements that down the line. Maybe in the coming.\n\nAlright. Got it. When did this the best time can I call you back, sir, to have a catch up meeting with Buggy? August this year, sir. Alright.\n\nOkay. I can call you back in August again. Alright. Thank you, Have a good day, sir. Alright.\n\nThank you. Thank you. Bye bye.","paragraphs":[{"sentences":[{"text":"Yeah.","start":2.72,"end":3.1999998,"sentiment":"neutral","sentiment_score":0.06501684337854385},{"text":"Good afternoon.","start":3.1999998,"end":3.9399998,"sentiment":"neutral","sentiment_score":0.3098676800727844},{"text":"Phil, it's Ronald from Cloud Solution IT.","start":4.48,"end":8.26,"sentiment":"neutral","sentiment_score":0.24308884356703078},{"text":"How are you doing today?","start":8.96,"end":10.099999,"sentiment":"neutral","sentiment_score":0.21352397203445433},{"text":"I'm doing wonderful.","start":12.0,"end":13.38,"sentiment":"positive","sentiment_score":0.6514464219411215}],"sentiment":"neutral","sentiment_score":0.3004629574716091,"num_words":18,"start":2.72,"end":13.38},{"sentences":[{"text":"No complain.","start":13.5199995,"end":14.16,"sentiment":"neutral","sentiment_score":0.23651428520679474},{"text":"It's Friday.","start":14.16,"end":14.98,"sentiment":"neutral","sentiment_score":0.06979466415941715},{"text":"Last day of work.","start":15.445,"end":17.065,"sentiment":"neutral","sentiment_score":0.010686805471777916},{"text":"Yapil, I hope you still remember the company and also my CTO, mister Bajit Singh.","start":17.125,"end":22.505,"sentiment":"neutral","sentiment_score":0.032351942857106526},{"text":"You met him last year?","start":23.205,"end":25.224998,"sentiment":"neutral","sentiment_score":0.01414683684706688}],"sentiment":"neutral","sentiment_score":0.04326351598969528,"num_words":28,"start":13.5199995,"end":25.224998},{"sentences":[{"text":"Yes, sir.","start":27.365,"end":28.02,"sentiment":"neutral","sentiment_score":0.06232421658933163},{"text":"Actually, sir, that is the reason why I'm calling you back right now.","start":28.58,"end":31.48,"sentiment":"neutral","sentiment_score":0.04271336616231845},{"text":"Because Baljeet would like to know if you have any available schedule by next month to have a catch up meeting with him.","start":31.86,"end":38.52,"sentiment":"neutral","sentiment_score":0.009419039418192013},{"text":"Alright.","start":40.845,"end":41.345,"sentiment":"neutral","sentiment_score":-0.041259586811065674},{"text":"First week.","start":51.085,"end":51.985,"sentiment":"neutral","sentiment_score":-0.02756156213581562}],"sentiment":"neutral","sentiment_score":0.01951652167864689,"num_words":41,"start":27.365,"end":51.985},{"sentences":[{"text":"How about on third or fourth week, sir?","start":52.285,"end":64.149994,"sentiment":"neutral","sentiment_score":-0.03403178136795759},{"text":"Mhmm.","start":67.409996,"end":67.729996,"sentiment":"neutral","sentiment_score":-0.065224289894104},{"text":"'16.","start":67.729996,"end":68.229996,"sentiment":"neutral","sentiment_score":-0.06742978096008301},{"text":"Three when should I be able to schedule, sir?","start":79.215,"end":82.034996,"sentiment":"neutral","sentiment_score":-0.05639593799908956},{"text":"Can we book something on the twenty seventh, sir?","start":95.02,"end":97.18,"sentiment":"neutral","sentiment_score":-0.024026805121037696}],"sentiment":"neutral","sentiment_score":-0.04031117892424975,"num_words":28,"start":52.285,"end":97.18},{"sentences":[{"text":"That that that would be Monday.","start":97.18,"end":99.03999,"sentiment":"neutral","sentiment_score":-0.08120035504301389},{"text":"'20 eight.","start":100.035,"end":106.455,"sentiment":"neutral","sentiment_score":-0.08533179014921188},{"text":"1PM.","start":109.395004,"end":110.135,"sentiment":"neutral","sentiment_score":0.02559863030910492},{"text":"Yes, sir.","start":113.19,"end":113.83,"sentiment":"positive","sentiment_score":0.4516061842441559},{"text":"I'll book something up.","start":113.83,"end":115.11,"sentiment":"positive","sentiment_score":0.41515251994132996}],"sentiment":"neutral","sentiment_score":0.12877035786708196,"num_words":15,"start":97.18,"end":115.11},{"sentences":[{"text":"I'll send you a calendar invite on the twenty eighth.","start":115.11,"end":117.77,"sentiment":"neutral","sentiment_score":0.32165180146694183},{"text":"And, also, just to let you know, because we also have a new services to our portfolio.","start":117.99,"end":126.455,"sentiment":"neutral","sentiment_score":0.14192596691496231},{"text":"It's an AI powered security operation center.","start":126.455,"end":129.675,"sentiment":"neutral","sentiment_score":0.13651944164718902},{"text":"It delivers 24 by seven investigation and response to security events across your IT infrastructure, network, firewall, and endpoint.","start":130.615,"end":141.37999,"sentiment":"neutral","sentiment_score":0.11365155209051936},{"text":"But it would also do like like to discuss this to you during the meeting.","start":142.31999,"end":146.42,"sentiment":"neutral","sentiment_score":0.07039786552389463}],"sentiment":"neutral","sentiment_score":0.14412122082841747,"num_words":68,"start":115.11,"end":146.42},{"sentences":[{"text":"Mhmm.","start":161.425,"end":161.925,"sentiment":"neutral","sentiment_score":-0.026086049154400826},{"text":"2027, sir.","start":161.985,"end":163.765,"sentiment":"neutral","sentiment_score":-0.0015368955209851265},{"text":"But do you have any upcoming requirements, sir, that maybe we can help you with?","start":165.185,"end":168.87,"sentiment":"neutral","sentiment_score":0.019090292416512965},{"text":"Mhmm.","start":172.79,"end":173.29,"sentiment":"neutral","sentiment_score":-0.08019492775201797},{"text":"No immediate requirements, sir.","start":175.11,"end":176.87,"sentiment":"neutral","sentiment_score":-0.11859088763594627}],"sentiment":"neutral","sentiment_score":-0.012928866619325203,"num_words":23,"start":161.425,"end":176.87},{"sentences":[{"text":"Just okay.","start":176.87,"end":178.40999,"sentiment":"neutral","sentiment_score":-0.011204604059457779},{"text":"Alright.","start":179.75,"end":180.25,"sentiment":"neutral","sentiment_score":0.044103674590587616},{"text":"How about just for catch up, sir?","start":180.62999,"end":182.06999,"sentiment":"neutral","sentiment_score":0.02335339305656297},{"text":"Just to for anything, just in case you have any requirements that down the line.","start":182.06999,"end":188.735,"sentiment":"neutral","sentiment_score":0.00026202661295731864},{"text":"Maybe in the coming.","start":189.275,"end":190.33499,"sentiment":"neutral","sentiment_score":-0.04467389918863773}],"sentiment":"neutral","sentiment_score":0.0003587248381869546,"num_words":29,"start":176.87,"end":190.33499},{"sentences":[{"text":"Alright.","start":198.84,"end":199.34,"sentiment":"neutral","sentiment_score":0.008106114342808723},{"text":"Got it.","start":199.8,"end":200.54,"sentiment":"neutral","sentiment_score":0.026148514822125435},{"text":"When did this the best time can I call you back, sir, to have a catch up meeting with Buggy?","start":200.68,"end":204.22,"sentiment":"neutral","sentiment_score":0.02265069242566824},{"text":"August this year, sir.","start":208.12,"end":210.12688,"sentiment":"neutral","sentiment_score":0.0026874509640038013},{"text":"Alright.","start":211.22687,"end":211.70688,"sentiment":"neutral","sentiment_score":0.06911101192235947}],"sentiment":"neutral","sentiment_score":0.021188493152814254,"num_words":28,"start":198.84,"end":211.70688},{"sentences":[{"text":"Okay.","start":211.70688,"end":212.02687,"sentiment":"neutral","sentiment_score":0.07974464446306229},{"text":"I can call you back in August again.","start":212.02687,"end":213.80687,"sentiment":"neutral","sentiment_score":0.06754131335765123},{"text":"Alright.","start":214.90688,"end":215.30687,"sentiment":"neutral","sentiment_score":0.19354455173015592},{"text":"Thank you, Have a good day, sir.","start":215.30687,"end":217.30687,"sentiment":"positive","sentiment_score":0.40183493920734953},{"text":"Alright.","start":217.30687,"end":217.62688,"sentiment":"neutral","sentiment_score":0.2143147438764572}],"sentiment":"neutral","sentiment_score":0.21337661229901844,"num_words":18,"start":211.70688,"end":217.62688},{"sentences":[{"text":"Thank you.","start":217.62688,"end":218.10687,"sentiment":"positive","sentiment_score":0.3558982312679291},{"text":"Thank you.","start":218.10687,"end":218.58687,"sentiment":"positive","sentiment_score":0.3583424687385559},{"text":"Bye bye.","start":218.58687,"end":219.24687,"sentiment":"neutral","sentiment_score":0.18177276849746704}],"sentiment":"neutral","sentiment_score":0.298671156167984,"num_words":6,"start":217.62688,"end":219.24687}]}}]},{"alternatives":[{"transcript":"Bill Brass. Yeah. Good. Thank you. How are you? Yep. Yep. Yep. Not before next month. I'm going live on a project on the July 1, and I'm I'm I can't do anything before that date or the first week in July. Yeah. That actually, it's gonna be difficult because I've got phase two of my project going live on the sixteenth of July. So I I'm not gonna be able to really till the last week of July. That's probably the fourth week. That'd be the earliest I'm available. So it'd be after the '20 what are we? Yeah. From the July 27. Not the Monday. No. The I'm sorry. It would be difficult on the Monday. The twenty eighth, we can. Yes. In the afternoon. I'm not free in the morning. Yep. That should be fine. Okay. Right. Look, it's probably not something we can move forward with. We're under a contract for a fully managed service at the moment. So it's not something that I can change until 2027. Yep. No immediate requirements. Yep. Look, there's nothing at the moment. We've got some planned projects which are in progress, and there's nothing beyond that at the moment. It wouldn't be until August. Yeah. Yeah. Okay. Thanks. Okay. Bye.","confidence":0.9970703,"words":[{"word":"bill","start":0.16,"end":0.48,"confidence":0.59814453,"punctuated_word":"Bill","sentiment":"neutral","sentiment_score":0.012332631275057793},{"word":"brass","start":0.48,"end":0.98,"confidence":0.5013428,"punctuated_word":"Brass.","sentiment":"neutral","sentiment_score":0.005106424912810326},{"word":"yeah","start":10.08,"end":10.4,"confidence":0.9736328,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.20330941677093503},{"word":"good","start":10.4,"end":10.639999,"confidence":0.99316406,"punctuated_word":"Good.","sentiment":"positive","sentiment_score":0.43259137868881226},{"word":"thank","start":10.639999,"end":10.8,"confidence":1.0,"punctuated_word":"Thank","sentiment":"positive","sentiment_score":0.5625959038734436},{"word":"you","start":10.8,"end":10.96,"confidence":1.0,"punctuated_word":"you.","sentiment":"positive","sentiment_score":0.4464739263057709},{"word":"how","start":10.96,"end":11.12,"confidence":0.9902344,"punctuated_word":"How","sentiment":"positive","sentiment_score":0.3881642520427704},{"word":"are","start":11.12,"end":11.28,"confidence":0.99121094,"punctuated_word":"are","sentiment":"neutral","sentiment_score":0.32206231355667114},{"word":"you","start":11.28,"end":11.78,"confidence":0.9719238,"punctuated_word":"you?","sentiment":"positive","sentiment_score":0.37020501494407654},{"word":"yep","start":14.265,"end":14.765,"confidence":0.80078125,"punctuated_word":"Yep.","sentiment":"neutral","sentiment_score":0.05416408181190491},{"word":"yep","start":20.4075,"end":20.9075,"confidence":0.6958008,"punctuated_word":"Yep.","sentiment":"neutral","sentiment_score":0.02481263503432274},{"word":"yep","start":27.269999,"end":27.769999,"confidence":0.9921875,"punctuated_word":"Yep.","sentiment":"neutral","sentiment_score":0.028047755360603333},{"word":"not","start":39.905003,"end":40.225002,"confidence":0.95703125,"punctuated_word":"Not","sentiment":"neutral","sentiment_score":-0.04710543900728226},{"word":"before","start":40.225002,"end":40.705,"confidence":1.0,"punctuated_word":"before","sentiment":"neutral","sentiment_score":-0.06357322633266449},{"word":"next","start":40.705,"end":40.945,"confidence":0.99902344,"punctuated_word":"next","sentiment":"neutral","sentiment_score":-0.037261493504047394},{"word":"month","start":40.945,"end":41.265,"confidence":0.9951172,"punctuated_word":"month.","sentiment":"neutral","sentiment_score":-0.05021273344755173},{"word":"i'm","start":41.265,"end":41.505,"confidence":0.9995117,"punctuated_word":"I'm","sentiment":"neutral","sentiment_score":-0.05360116809606552},{"word":"going","start":41.505,"end":41.905003,"confidence":1.0,"punctuated_word":"going","sentiment":"neutral","sentiment_score":-0.0576547347009182},{"word":"live","start":41.905003,"end":42.225002,"confidence":0.99902344,"punctuated_word":"live","sentiment":"neutral","sentiment_score":-0.0496860109269619},{"word":"on","start":42.225002,"end":42.385002,"confidence":0.6928711,"punctuated_word":"on","sentiment":"neutral","sentiment_score":-0.04064611345529556},{"word":"a","start":42.385002,"end":42.625,"confidence":0.94189453,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.04214701056480408},{"word":"project","start":42.625,"end":43.125,"confidence":0.9980469,"punctuated_word":"project","sentiment":"neutral","sentiment_score":-0.03211987018585205},{"word":"on","start":43.185,"end":43.345,"confidence":0.98828125,"punctuated_word":"on","sentiment":"neutral","sentiment_score":-0.0438542440533638},{"word":"the","start":43.345,"end":43.425003,"confidence":0.9970703,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.04481962323188782},{"word":"july","start":43.425003,"end":43.875,"confidence":0.95654297,"punctuated_word":"July","sentiment":"neutral","sentiment_score":-0.04338585585355759},{"word":"1","start":43.875,"end":44.324997,"confidence":0.95654297,"punctuated_word":"1,","sentiment":"neutral","sentiment_score":-0.06077979505062103},{"word":"and","start":44.385002,"end":44.785,"confidence":1.0,"punctuated_word":"and","sentiment":"neutral","sentiment_score":-0.05193876102566719},{"word":"i'm","start":44.785,"end":45.285,"confidence":0.98706055,"punctuated_word":"I'm","sentiment":"neutral","sentiment_score":-0.07399332523345947},{"word":"i'm","start":45.825,"end":46.305,"confidence":0.96069336,"punctuated_word":"I'm","sentiment":"neutral","sentiment_score":-0.0928480327129364},{"word":"i","start":46.625,"end":46.785,"confidence":0.99902344,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.11910399794578552},{"word":"can't","start":46.785,"end":47.105,"confidence":1.0,"punctuated_word":"can't","sentiment":"neutral","sentiment_score":-0.10883808135986328},{"word":"do","start":47.105,"end":47.265,"confidence":1.0,"punctuated_word":"do","sentiment":"neutral","sentiment_score":-0.10851605981588364},{"word":"anything","start":47.265,"end":47.665,"confidence":1.0,"punctuated_word":"anything","sentiment":"neutral","sentiment_score":-0.10591691732406616},{"word":"before","start":47.665,"end":47.985,"confidence":1.0,"punctuated_word":"before","sentiment":"neutral","sentiment_score":-0.17331236600875854},{"word":"that","start":47.985,"end":48.225002,"confidence":1.0,"punctuated_word":"that","sentiment":"neutral","sentiment_score":-0.10443726927042007},{"word":"date","start":48.225002,"end":48.625,"confidence":1.0,"punctuated_word":"date","sentiment":"neutral","sentiment_score":-0.07974113523960114},{"word":"or","start":48.625,"end":48.865,"confidence":0.96435547,"punctuated_word":"or","sentiment":"neutral","sentiment_score":-0.10093306005001068},{"word":"the","start":48.865,"end":49.105003,"confidence":1.0,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.11157211661338806},{"word":"first","start":49.105003,"end":49.345,"confidence":1.0,"punctuated_word":"first","sentiment":"neutral","sentiment_score":-0.10471981763839722},{"word":"week","start":49.345,"end":49.585,"confidence":0.99902344,"punctuated_word":"week","sentiment":"neutral","sentiment_score":-0.07681868225336075},{"word":"in","start":49.585,"end":49.825,"confidence":1.0,"punctuated_word":"in","sentiment":"neutral","sentiment_score":-0.08722943812608719},{"word":"july","start":49.825,"end":50.325,"confidence":0.9951172,"punctuated_word":"July.","sentiment":"neutral","sentiment_score":-0.068882055580616},{"word":"yeah","start":54.899998,"end":55.219997,"confidence":0.70861816,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":-0.05686715245246887},{"word":"that","start":55.219997,"end":55.719997,"confidence":0.7475586,"punctuated_word":"That","sentiment":"neutral","sentiment_score":-0.1376442909240723},{"word":"actually","start":58.82,"end":59.32,"confidence":0.9267578,"punctuated_word":"actually,","sentiment":"neutral","sentiment_score":-0.1554035246372223},{"word":"it's","start":59.379997,"end":59.539997,"confidence":0.9980469,"punctuated_word":"it's","sentiment":"neutral","sentiment_score":-0.18974904716014865},{"word":"gonna","start":59.539997,"end":59.86,"confidence":0.7050781,"punctuated_word":"gonna","sentiment":"neutral","sentiment_score":-0.26275795698165894},{"word":"be","start":59.86,"end":60.019997,"confidence":0.99121094,"punctuated_word":"be","sentiment":"neutral","sentiment_score":-0.2422626167535782},{"word":"difficult","start":60.019997,"end":60.339996,"confidence":1.0,"punctuated_word":"difficult","sentiment":"neutral","sentiment_score":-0.25693947076797485},{"word":"because","start":60.339996,"end":60.66,"confidence":0.8027344,"punctuated_word":"because","sentiment":"neutral","sentiment_score":-0.2093724012374878},{"word":"i've","start":60.66,"end":60.82,"confidence":0.9995117,"punctuated_word":"I've","sentiment":"neutral","sentiment_score":-0.19836203753948212},{"word":"got","start":60.82,"end":61.14,"confidence":1.0,"punctuated_word":"got","sentiment":"neutral","sentiment_score":-0.22036954760551453},{"word":"phase","start":61.14,"end":61.46,"confidence":0.9589844,"punctuated_word":"phase","sentiment":"neutral","sentiment_score":-0.11243689060211182},{"word":"two","start":61.46,"end":61.699997,"confidence":1.0,"punctuated_word":"two","sentiment":"neutral","sentiment_score":-0.17029376327991486},{"word":"of","start":61.699997,"end":61.78,"confidence":0.9760742,"punctuated_word":"of","sentiment":"neutral","sentiment_score":-0.14277930557727814},{"word":"my","start":61.78,"end":62.019997,"confidence":1.0,"punctuated_word":"my","sentiment":"neutral","sentiment_score":-0.1328858584165573},{"word":"project","start":62.019997,"end":62.5,"confidence":0.99902344,"punctuated_word":"project","sentiment":"neutral","sentiment_score":-0.09767457842826845},{"word":"going","start":62.5,"end":62.739998,"confidence":1.0,"punctuated_word":"going","sentiment":"neutral","sentiment_score":-0.15153741836547852},{"word":"live","start":62.739998,"end":63.059998,"confidence":1.0,"punctuated_word":"live","sentiment":"neutral","sentiment_score":-0.1203583925962448},{"word":"on","start":63.059998,"end":63.219997,"confidence":1.0,"punctuated_word":"on","sentiment":"neutral","sentiment_score":-0.15149301290512085},{"word":"the","start":63.219997,"end":63.379997,"confidence":0.99902344,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.12287551909685136},{"word":"sixteenth","start":63.379997,"end":63.86,"confidence":0.9980469,"punctuated_word":"sixteenth","sentiment":"neutral","sentiment_score":-0.10542438179254532},{"word":"of","start":63.86,"end":64.1,"confidence":0.99902344,"punctuated_word":"of","sentiment":"neutral","sentiment_score":-0.08495140820741653},{"word":"july","start":64.1,"end":64.6,"confidence":0.9482422,"punctuated_word":"July.","sentiment":"neutral","sentiment_score":-0.10243026912212372},{"word":"so","start":66.1,"end":66.6,"confidence":0.96875,"punctuated_word":"So","sentiment":"neutral","sentiment_score":-0.08234482258558273},{"word":"i","start":69.235,"end":69.354996,"confidence":0.9951172,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.1620865762233734},{"word":"i'm","start":69.475,"end":69.975,"confidence":0.99902344,"punctuated_word":"I'm","sentiment":"neutral","sentiment_score":-0.16778722405433655},{"word":"not","start":70.915,"end":71.155,"confidence":0.9970703,"punctuated_word":"not","sentiment":"neutral","sentiment_score":-0.20168180763721463},{"word":"gonna","start":71.155,"end":71.395004,"confidence":0.71875,"punctuated_word":"gonna","sentiment":"neutral","sentiment_score":-0.17370113730430603},{"word":"be","start":71.395004,"end":71.555,"confidence":0.98828125,"punctuated_word":"be","sentiment":"neutral","sentiment_score":-0.17007838189601898},{"word":"able","start":71.555,"end":71.795,"confidence":1.0,"punctuated_word":"able","sentiment":"neutral","sentiment_score":-0.1604243367910385},{"word":"to","start":71.795,"end":72.035,"confidence":0.99902344,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.17225661873817444},{"word":"really","start":72.035,"end":72.435,"confidence":0.9003906,"punctuated_word":"really","sentiment":"neutral","sentiment_score":-0.15903639793395996},{"word":"till","start":72.435,"end":72.595,"confidence":0.40625,"punctuated_word":"till","sentiment":"neutral","sentiment_score":-0.1593778133392334},{"word":"the","start":72.595,"end":72.675,"confidence":0.99902344,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.15722696483135223},{"word":"last","start":72.675,"end":72.995,"confidence":1.0,"punctuated_word":"last","sentiment":"neutral","sentiment_score":-0.1314229816198349},{"word":"week","start":72.995,"end":73.155,"confidence":1.0,"punctuated_word":"week","sentiment":"neutral","sentiment_score":-0.15841731429100037},{"word":"of","start":73.155,"end":73.315,"confidence":1.0,"punctuated_word":"of","sentiment":"neutral","sentiment_score":-0.19163337349891665},{"word":"july","start":73.315,"end":73.815,"confidence":0.9838867,"punctuated_word":"July.","sentiment":"neutral","sentiment_score":-0.16047412157058716},{"word":"that's","start":74.115,"end":74.435,"confidence":0.8171387,"punctuated_word":"That's","sentiment":"neutral","sentiment_score":-0.15691569447517395},{"word":"probably","start":74.435,"end":74.755005,"confidence":0.43847656,"punctuated_word":"probably","sentiment":"neutral","sentiment_score":-0.1747128665447235},{"word":"the","start":74.755005,"end":74.915,"confidence":0.9951172,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.1631452739238739},{"word":"fourth","start":74.915,"end":75.235,"confidence":0.99902344,"punctuated_word":"fourth","sentiment":"neutral","sentiment_score":-0.13272389769554138},{"word":"week","start":75.235,"end":75.715004,"confidence":0.9321289,"punctuated_word":"week.","sentiment":"neutral","sentiment_score":-0.14381402730941772},{"word":"that'd","start":75.715004,"end":76.035,"confidence":0.9333496,"punctuated_word":"That'd","sentiment":"neutral","sentiment_score":-0.12993305921554563},{"word":"be","start":76.035,"end":76.275,"confidence":0.9980469,"punctuated_word":"be","sentiment":"neutral","sentiment_score":-0.13764706254005432},{"word":"the","start":76.275,"end":76.435,"confidence":0.9970703,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.1376999020576477},{"word":"earliest","start":76.435,"end":76.915,"confidence":1.0,"punctuated_word":"earliest","sentiment":"neutral","sentiment_score":-0.1117868348956108},{"word":"i'm","start":76.915,"end":77.075,"confidence":0.9707031,"punctuated_word":"I'm","sentiment":"neutral","sentiment_score":-0.09455951303243636},{"word":"available","start":77.075,"end":77.575,"confidence":0.99902344,"punctuated_word":"available.","sentiment":"neutral","sentiment_score":-0.09876445680856703},{"word":"so","start":83.36,"end":83.68,"confidence":0.93359375,"punctuated_word":"So","sentiment":"neutral","sentiment_score":-0.060801245272159576},{"word":"it'd","start":83.68,"end":83.76,"confidence":0.7741699,"punctuated_word":"it'd","sentiment":"neutral","sentiment_score":-0.060886360704898834},{"word":"be","start":83.76,"end":84.08,"confidence":0.99609375,"punctuated_word":"be","sentiment":"neutral","sentiment_score":-0.05580498650670051},{"word":"after","start":84.08,"end":84.4,"confidence":0.9614258,"punctuated_word":"after","sentiment":"neutral","sentiment_score":-0.04280679300427437},{"word":"the","start":84.4,"end":84.9,"confidence":0.9970703,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.05226113274693489},{"word":"'20","start":85.04,"end":85.36,"confidence":0.9863281,"punctuated_word":"'20","sentiment":"neutral","sentiment_score":-0.041105300188064575},{"word":"what","start":88.240005,"end":88.48,"confidence":0.5488281,"punctuated_word":"what","sentiment":"neutral","sentiment_score":-0.04911956936120987},{"word":"are","start":88.48,"end":88.64,"confidence":1.0,"punctuated_word":"are","sentiment":"neutral","sentiment_score":-0.06815005093812943},{"word":"we","start":88.64,"end":89.14,"confidence":0.9511719,"punctuated_word":"we?","sentiment":"neutral","sentiment_score":-0.04752048850059509},{"word":"yeah","start":91.04,"end":91.54,"confidence":0.9741211,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":-0.026909898966550827},{"word":"from","start":92.16,"end":92.4,"confidence":0.94140625,"punctuated_word":"From","sentiment":"neutral","sentiment_score":-0.025099756196141243},{"word":"the","start":92.4,"end":92.56,"confidence":0.99902344,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.019508544355630875},{"word":"july","start":92.56,"end":93.21,"confidence":0.99468994,"punctuated_word":"July","sentiment":"neutral","sentiment_score":-0.01583033800125122},{"word":"27","start":93.21,"end":93.86,"confidence":0.99468994,"punctuated_word":"27.","sentiment":"neutral","sentiment_score":-0.020098784938454628},{"word":"not","start":98.555,"end":98.795,"confidence":0.93408203,"punctuated_word":"Not","sentiment":"neutral","sentiment_score":-0.11286766082048416},{"word":"the","start":98.795,"end":98.955,"confidence":0.99609375,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.1199970543384552},{"word":"monday","start":98.955,"end":99.435005,"confidence":0.939209,"punctuated_word":"Monday.","sentiment":"neutral","sentiment_score":-0.13112643361091614},{"word":"no","start":99.435005,"end":99.675,"confidence":0.9602051,"punctuated_word":"No.","sentiment":"neutral","sentiment_score":-0.12610019743442535},{"word":"the","start":99.675,"end":99.835,"confidence":0.78515625,"punctuated_word":"The","sentiment":"neutral","sentiment_score":-0.1373816430568695},{"word":"i'm","start":100.475,"end":100.555,"confidence":0.8366699,"punctuated_word":"I'm","sentiment":"neutral","sentiment_score":-0.1472739577293396},{"word":"sorry","start":100.555,"end":101.035,"confidence":0.9970703,"punctuated_word":"sorry.","sentiment":"neutral","sentiment_score":-0.1654487103223801},{"word":"it","start":101.035,"end":101.195,"confidence":0.9941406,"punctuated_word":"It","sentiment":"neutral","sentiment_score":-0.2668493092060089},{"word":"would","start":101.195,"end":101.355,"confidence":0.25634766,"punctuated_word":"would","sentiment":"neutral","sentiment_score":-0.256345272064209},{"word":"be","start":101.355,"end":101.515,"confidence":0.72265625,"punctuated_word":"be","sentiment":"neutral","sentiment_score":-0.2251028269529343},{"word":"difficult","start":101.515,"end":101.915,"confidence":0.9921875,"punctuated_word":"difficult","sentiment":"neutral","sentiment_score":-0.2136739045381546},{"word":"on","start":101.915,"end":102.075005,"confidence":0.9951172,"punctuated_word":"on","sentiment":"neutral","sentiment_score":-0.24999567866325376},{"word":"the","start":102.075005,"end":102.235,"confidence":0.9873047,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.2101648449897766},{"word":"monday","start":102.235,"end":102.555,"confidence":0.8652344,"punctuated_word":"Monday.","sentiment":"neutral","sentiment_score":-0.18364208936691284},{"word":"the","start":102.555,"end":102.715004,"confidence":0.9980469,"punctuated_word":"The","sentiment":"neutral","sentiment_score":-0.07793178409337997},{"word":"twenty","start":102.715004,"end":103.035,"confidence":1.0,"punctuated_word":"twenty","sentiment":"neutral","sentiment_score":-0.053503043949604034},{"word":"eighth","start":103.035,"end":103.535,"confidence":0.7824707,"punctuated_word":"eighth,","sentiment":"neutral","sentiment_score":-0.04207737371325493},{"word":"we","start":103.915,"end":104.155,"confidence":0.5991211,"punctuated_word":"we","sentiment":"neutral","sentiment_score":-0.049233630299568176},{"word":"can","start":104.155,"end":104.555,"confidence":0.91381836,"punctuated_word":"can.","sentiment":"neutral","sentiment_score":-0.05342741310596466},{"word":"yes","start":104.555,"end":105.055,"confidence":0.9970703,"punctuated_word":"Yes.","sentiment":"neutral","sentiment_score":-0.03928621485829353},{"word":"in","start":106.315,"end":106.475006,"confidence":0.99902344,"punctuated_word":"In","sentiment":"neutral","sentiment_score":-0.107596293091774},{"word":"the","start":106.475006,"end":106.715004,"confidence":1.0,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.09592513740062714},{"word":"afternoon","start":106.715004,"end":107.215004,"confidence":0.9238281,"punctuated_word":"afternoon.","sentiment":"neutral","sentiment_score":-0.11509395390748978},{"word":"i'm","start":107.755005,"end":107.915,"confidence":0.986084,"punctuated_word":"I'm","sentiment":"neutral","sentiment_score":-0.19560931622982025},{"word":"not","start":107.915,"end":108.075005,"confidence":1.0,"punctuated_word":"not","sentiment":"neutral","sentiment_score":-0.1910078227519989},{"word":"free","start":108.075005,"end":108.315,"confidence":0.9951172,"punctuated_word":"free","sentiment":"neutral","sentiment_score":-0.152091845870018},{"word":"in","start":108.315,"end":108.475006,"confidence":1.0,"punctuated_word":"in","sentiment":"neutral","sentiment_score":-0.17213234305381775},{"word":"the","start":108.475006,"end":108.635,"confidence":1.0,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.16694730520248413},{"word":"morning","start":108.635,"end":109.02,"confidence":1.0,"punctuated_word":"morning.","sentiment":"neutral","sentiment_score":-0.1394924819469452},{"word":"yep","start":111.259995,"end":111.579994,"confidence":0.8828125,"punctuated_word":"Yep.","sentiment":"neutral","sentiment_score":0.19867098331451416},{"word":"that","start":111.579994,"end":111.82,"confidence":0.99902344,"punctuated_word":"That","sentiment":"positive","sentiment_score":0.41951829195022583},{"word":"should","start":111.82,"end":111.979996,"confidence":1.0,"punctuated_word":"should","sentiment":"positive","sentiment_score":0.4453881084918976},{"word":"be","start":111.979996,"end":112.14,"confidence":1.0,"punctuated_word":"be","sentiment":"positive","sentiment_score":0.44633713364601135},{"word":"fine","start":112.14,"end":112.64,"confidence":1.0,"punctuated_word":"fine.","sentiment":"positive","sentiment_score":0.39118802547454834},{"word":"okay","start":117.42,"end":117.92,"confidence":0.9655762,"punctuated_word":"Okay.","sentiment":"neutral","sentiment_score":0.19991683959960935},{"word":"right","start":130.355,"end":130.855,"confidence":0.9641113,"punctuated_word":"Right.","sentiment":"neutral","sentiment_score":0.15378350019454956},{"word":"look","start":147.45,"end":147.77,"confidence":0.5041504,"punctuated_word":"Look,","sentiment":"neutral","sentiment_score":-0.09707863628864288},{"word":"it's","start":147.77,"end":147.85,"confidence":0.9309082,"punctuated_word":"it's","sentiment":"neutral","sentiment_score":-0.13702821731567383},{"word":"probably","start":147.85,"end":148.25,"confidence":0.99902344,"punctuated_word":"probably","sentiment":"neutral","sentiment_score":-0.2078816145658493},{"word":"not","start":148.25,"end":148.49,"confidence":1.0,"punctuated_word":"not","sentiment":"neutral","sentiment_score":-0.2860260009765625},{"word":"something","start":148.49,"end":148.81,"confidence":1.0,"punctuated_word":"something","sentiment":"negative","sentiment_score":-0.34251561760902405},{"word":"we","start":148.81,"end":148.97,"confidence":1.0,"punctuated_word":"we","sentiment":"negative","sentiment_score":-0.34088626503944397},{"word":"can","start":148.97,"end":149.21,"confidence":1.0,"punctuated_word":"can","sentiment":"negative","sentiment_score":-0.3990481197834015},{"word":"move","start":149.21,"end":149.45,"confidence":1.0,"punctuated_word":"move","sentiment":"negative","sentiment_score":-0.35389772057533264},{"word":"forward","start":149.45,"end":149.77,"confidence":1.0,"punctuated_word":"forward","sentiment":"neutral","sentiment_score":-0.30703461170196533},{"word":"with","start":149.77,"end":150.27,"confidence":0.9975586,"punctuated_word":"with.","sentiment":"negative","sentiment_score":-0.35484814643859863},{"word":"we're","start":150.97,"end":151.29,"confidence":0.9277344,"punctuated_word":"We're","sentiment":"neutral","sentiment_score":-0.23766085505485535},{"word":"under","start":151.29,"end":151.53,"confidence":1.0,"punctuated_word":"under","sentiment":"neutral","sentiment_score":-0.1947135329246521},{"word":"a","start":151.53,"end":151.69,"confidence":0.9951172,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.2467447817325592},{"word":"contract","start":151.69,"end":152.19,"confidence":1.0,"punctuated_word":"contract","sentiment":"neutral","sentiment_score":-0.17751379311084747},{"word":"for","start":152.25,"end":152.57,"confidence":1.0,"punctuated_word":"for","sentiment":"neutral","sentiment_score":-0.24608123302459717},{"word":"a","start":152.57,"end":152.81,"confidence":1.0,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.254341185092926},{"word":"fully","start":152.81,"end":153.13,"confidence":1.0,"punctuated_word":"fully","sentiment":"neutral","sentiment_score":-0.16615276038646698},{"word":"managed","start":153.13,"end":153.61,"confidence":1.0,"punctuated_word":"managed","sentiment":"neutral","sentiment_score":-0.14754396677017212},{"word":"service","start":153.61,"end":154.01,"confidence":1.0,"punctuated_word":"service","sentiment":"neutral","sentiment_score":-0.1299515813589096},{"word":"at","start":154.01,"end":154.17,"confidence":1.0,"punctuated_word":"at","sentiment":"neutral","sentiment_score":-0.2188248336315155},{"word":"the","start":154.17,"end":154.25,"confidence":1.0,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.2707480788230896},{"word":"moment","start":154.25,"end":154.75,"confidence":0.78027344,"punctuated_word":"moment.","sentiment":"neutral","sentiment_score":-0.22833320498466492},{"word":"so","start":155.33499,"end":155.735,"confidence":0.9980469,"punctuated_word":"So","sentiment":"neutral","sentiment_score":-0.18413694202899933},{"word":"it's","start":155.735,"end":156.135,"confidence":0.9914551,"punctuated_word":"it's","sentiment":"neutral","sentiment_score":-0.18803678452968595},{"word":"not","start":156.135,"end":156.295,"confidence":1.0,"punctuated_word":"not","sentiment":"neutral","sentiment_score":-0.18756142258644104},{"word":"something","start":156.295,"end":156.775,"confidence":1.0,"punctuated_word":"something","sentiment":"neutral","sentiment_score":-0.22136305272579193},{"word":"that","start":156.775,"end":157.095,"confidence":0.99902344,"punctuated_word":"that","sentiment":"neutral","sentiment_score":-0.23784838616847992},{"word":"i","start":157.095,"end":157.255,"confidence":1.0,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.1668318808078766},{"word":"can","start":157.255,"end":157.495,"confidence":1.0,"punctuated_word":"can","sentiment":"neutral","sentiment_score":-0.2287492603063583},{"word":"change","start":157.495,"end":157.895,"confidence":1.0,"punctuated_word":"change","sentiment":"neutral","sentiment_score":-0.1951080709695816},{"word":"until","start":157.895,"end":158.395,"confidence":1.0,"punctuated_word":"until","sentiment":"neutral","sentiment_score":-0.24606499075889587},{"word":"2027","start":160.375,"end":161.515,"confidence":0.960612,"punctuated_word":"2027.","sentiment":"neutral","sentiment_score":-0.17097823321819303},{"word":"yep","start":164.055,"end":164.555,"confidence":0.80908203,"punctuated_word":"Yep.","sentiment":"neutral","sentiment_score":0.03231507167220116},{"word":"no","start":169.89,"end":170.39,"confidence":0.96875,"punctuated_word":"No","sentiment":"neutral","sentiment_score":-0.11817584931850432},{"word":"immediate","start":170.61,"end":171.11,"confidence":0.9838867,"punctuated_word":"immediate","sentiment":"neutral","sentiment_score":-0.136104017496109},{"word":"requirements","start":171.17,"end":171.67,"confidence":0.96313477,"punctuated_word":"requirements.","sentiment":"neutral","sentiment_score":-0.13716980814933777},{"word":"yep","start":176.93,"end":177.43,"confidence":0.8623047,"punctuated_word":"Yep.","sentiment":"neutral","sentiment_score":0.003757520345970988},{"word":"look","start":189.155,"end":189.655,"confidence":0.4654541,"punctuated_word":"Look,","sentiment":"neutral","sentiment_score":-0.02207600697875023},{"word":"there's","start":190.035,"end":190.27501,"confidence":0.88061523,"punctuated_word":"there's","sentiment":"neutral","sentiment_score":-0.09653105586767197},{"word":"nothing","start":190.27501,"end":190.595,"confidence":1.0,"punctuated_word":"nothing","sentiment":"neutral","sentiment_score":-0.12461309134960176},{"word":"at","start":190.595,"end":190.755,"confidence":0.99902344,"punctuated_word":"at","sentiment":"neutral","sentiment_score":-0.1540987342596054},{"word":"the","start":190.755,"end":190.91501,"confidence":1.0,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.1541353464126587},{"word":"moment","start":190.91501,"end":191.235,"confidence":0.9941406,"punctuated_word":"moment.","sentiment":"neutral","sentiment_score":-0.15216225385665894},{"word":"we've","start":191.235,"end":191.475,"confidence":0.99902344,"punctuated_word":"We've","sentiment":"neutral","sentiment_score":-0.11115245521068572},{"word":"got","start":191.475,"end":191.975,"confidence":1.0,"punctuated_word":"got","sentiment":"neutral","sentiment_score":-0.09667253494262695},{"word":"some","start":192.35501,"end":192.85501,"confidence":0.95410156,"punctuated_word":"some","sentiment":"neutral","sentiment_score":-0.09069429337978364},{"word":"planned","start":192.91501,"end":193.395,"confidence":0.9589844,"punctuated_word":"planned","sentiment":"neutral","sentiment_score":-0.04455630108714104},{"word":"projects","start":193.395,"end":193.895,"confidence":0.99902344,"punctuated_word":"projects","sentiment":"neutral","sentiment_score":-0.05598190054297447},{"word":"which","start":194.115,"end":194.35501,"confidence":0.7890625,"punctuated_word":"which","sentiment":"neutral","sentiment_score":-0.10174112766981123},{"word":"are","start":194.35501,"end":194.43501,"confidence":0.96972656,"punctuated_word":"are","sentiment":"neutral","sentiment_score":-0.08935248851776123},{"word":"in","start":194.43501,"end":194.755,"confidence":0.9970703,"punctuated_word":"in","sentiment":"neutral","sentiment_score":-0.09015880525112152},{"word":"progress","start":194.755,"end":195.255,"confidence":0.85058594,"punctuated_word":"progress,","sentiment":"neutral","sentiment_score":-0.07537612318992615},{"word":"and","start":196.675,"end":196.835,"confidence":0.9086914,"punctuated_word":"and","sentiment":"neutral","sentiment_score":-0.06641420722007751},{"word":"there's","start":196.835,"end":197.155,"confidence":0.9980469,"punctuated_word":"there's","sentiment":"neutral","sentiment_score":-0.07474438846111298},{"word":"nothing","start":197.155,"end":197.55501,"confidence":1.0,"punctuated_word":"nothing","sentiment":"neutral","sentiment_score":-0.0930800437927246},{"word":"beyond","start":197.55501,"end":197.875,"confidence":1.0,"punctuated_word":"beyond","sentiment":"neutral","sentiment_score":-0.1129443570971489},{"word":"that","start":197.875,"end":198.115,"confidence":1.0,"punctuated_word":"that","sentiment":"neutral","sentiment_score":-0.1371947079896927},{"word":"at","start":198.115,"end":198.27501,"confidence":0.99902344,"punctuated_word":"at","sentiment":"neutral","sentiment_score":-0.12299836426973344},{"word":"the","start":198.27501,"end":198.35501,"confidence":1.0,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.12275826185941696},{"word":"moment","start":198.35501,"end":198.78,"confidence":0.9980469,"punctuated_word":"moment.","sentiment":"neutral","sentiment_score":-0.10997015982866289},{"word":"it","start":204.94,"end":205.18,"confidence":0.8803711,"punctuated_word":"It","sentiment":"neutral","sentiment_score":-0.039138685911893845},{"word":"wouldn't","start":205.18,"end":205.5,"confidence":0.8215332,"punctuated_word":"wouldn't","sentiment":"neutral","sentiment_score":-0.02995537593960762},{"word":"be","start":205.5,"end":205.66,"confidence":0.99902344,"punctuated_word":"be","sentiment":"neutral","sentiment_score":-0.029892906546592712},{"word":"until","start":205.66,"end":206.16,"confidence":0.9980469,"punctuated_word":"until","sentiment":"neutral","sentiment_score":-0.03352756053209305},{"word":"august","start":206.3,"end":206.8,"confidence":0.99560547,"punctuated_word":"August.","sentiment":"neutral","sentiment_score":-0.01911008730530739},{"word":"yeah","start":209.46687,"end":209.96687,"confidence":0.842041,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.02458483725786209},{"word":"yeah","start":210.42686,"end":210.92686,"confidence":0.9797363,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.04165332764387131},{"word":"okay","start":213.78687,"end":214.28687,"confidence":0.9946289,"punctuated_word":"Okay.","sentiment":"neutral","sentiment_score":0.10522916167974472},{"word":"thanks","start":216.34688,"end":216.84688,"confidence":0.99316406,"punctuated_word":"Thanks.","sentiment":"positive","sentiment_score":0.3946981132030487},{"word":"okay","start":217.54688,"end":217.86687,"confidence":0.67456055,"punctuated_word":"Okay.","sentiment":"neutral","sentiment_score":0.2300180196762085},{"word":"bye","start":217.86687,"end":218.36687,"confidence":0.876709,"punctuated_word":"Bye.","sentiment":"neutral","sentiment_score":0.27376043796539307}],"paragraphs":{"transcript":"\nBill Brass. Yeah. Good. Thank you. How are you?\n\nYep. Yep. Yep. Not before next month. I'm going live on a project on the July 1, and I'm I'm I can't do anything before that date or the first week in July.\n\nYeah. That actually, it's gonna be difficult because I've got phase two of my project going live on the sixteenth of July. So I I'm not gonna be able to really till the last week of July. That's probably the fourth week. That'd be the earliest I'm available.\n\nSo it'd be after the '20 what are we? Yeah. From the July 27. Not the Monday. No.\n\nThe I'm sorry. It would be difficult on the Monday. The twenty eighth, we can. Yes. In the afternoon.\n\nI'm not free in the morning. Yep. That should be fine. Okay. Right.\n\nLook, it's probably not something we can move forward with. We're under a contract for a fully managed service at the moment. So it's not something that I can change until 2027. Yep. No immediate requirements.\n\nYep. Look, there's nothing at the moment. We've got some planned projects which are in progress, and there's nothing beyond that at the moment. It wouldn't be until August. Yeah.\n\nYeah. Okay. Thanks. Okay. Bye.","paragraphs":[{"sentences":[{"text":"Bill Brass.","start":0.16,"end":0.98,"sentiment":"neutral","sentiment_score":0.00871952809393406},{"text":"Yeah.","start":10.08,"end":10.4,"sentiment":"neutral","sentiment_score":0.20330941677093503},{"text":"Good.","start":10.4,"end":10.639999,"sentiment":"positive","sentiment_score":0.43259137868881226},{"text":"Thank you.","start":10.639999,"end":10.96,"sentiment":"positive","sentiment_score":0.5045349150896072},{"text":"How are you?","start":10.96,"end":11.78,"sentiment":"positive","sentiment_score":0.36014386018117267}],"sentiment":"neutral","sentiment_score":0.304760140263372,"num_words":9,"start":0.16,"end":11.78},{"sentences":[{"text":"Yep.","start":14.265,"end":14.765,"sentiment":"neutral","sentiment_score":0.05416408181190491},{"text":"Yep.","start":20.4075,"end":20.9075,"sentiment":"neutral","sentiment_score":0.02481263503432274},{"text":"Yep.","start":27.269999,"end":27.769999,"sentiment":"neutral","sentiment_score":0.028047755360603333},{"text":"Not before next month.","start":39.905003,"end":41.265,"sentiment":"neutral","sentiment_score":-0.04953822307288647},{"text":"I'm going live on a project on the July 1, and I'm I'm I can't do anything before that date or the first week in July.","start":41.265,"end":50.325,"sentiment":"neutral","sentiment_score":-0.07836521316606265}],"sentiment":"neutral","sentiment_score":-0.06450375643643466,"num_words":33,"start":14.265,"end":50.325},{"sentences":[{"text":"Yeah.","start":54.899998,"end":55.219997,"sentiment":"neutral","sentiment_score":-0.05686715245246887},{"text":"That actually, it's gonna be difficult because I've got phase two of my project going live on the sixteenth of July.","start":55.219997,"end":64.6,"sentiment":"neutral","sentiment_score":-0.16038103295224054},{"text":"So I I'm not gonna be able to really till the last week of July.","start":66.1,"end":73.815,"sentiment":"neutral","sentiment_score":-0.160529991487662},{"text":"That's probably the fourth week.","start":74.115,"end":75.715004,"sentiment":"neutral","sentiment_score":-0.15426235198974608},{"text":"That'd be the earliest I'm available.","start":75.715004,"end":77.575,"sentiment":"neutral","sentiment_score":-0.11839847142497699}],"sentiment":"neutral","sentiment_score":-0.1523858605263134,"num_words":48,"start":54.899998,"end":77.575},{"sentences":[{"text":"So it'd be after the '20 what are we?","start":83.36,"end":89.14,"sentiment":"neutral","sentiment_score":-0.05316176969144079},{"text":"Yeah.","start":91.04,"end":91.54,"sentiment":"neutral","sentiment_score":-0.026909898966550827},{"text":"From the July 27.","start":92.16,"end":93.86,"sentiment":"neutral","sentiment_score":-0.02013435587286949},{"text":"Not the Monday.","start":98.555,"end":99.435005,"sentiment":"neutral","sentiment_score":-0.12133038292328517},{"text":"No.","start":99.435005,"end":99.675,"sentiment":"neutral","sentiment_score":-0.12610019743442535}],"sentiment":"neutral","sentiment_score":-0.05977747754918204,"num_words":18,"start":83.36,"end":99.675},{"sentences":[{"text":"The I'm sorry.","start":99.675,"end":101.035,"sentiment":"neutral","sentiment_score":-0.15003477036952972},{"text":"It would be difficult on the Monday.","start":101.035,"end":102.555,"sentiment":"neutral","sentiment_score":-0.22939627511160715},{"text":"The twenty eighth, we can.","start":102.555,"end":104.555,"sentiment":"neutral","sentiment_score":-0.05523464903235435},{"text":"Yes.","start":104.555,"end":105.055,"sentiment":"neutral","sentiment_score":-0.03928621485829353},{"text":"In the afternoon.","start":106.315,"end":107.215004,"sentiment":"neutral","sentiment_score":-0.10620512813329697}],"sentiment":"neutral","sentiment_score":-0.14157647796367345,"num_words":19,"start":99.675,"end":107.215004},{"sentences":[{"text":"I'm not free in the morning.","start":107.755005,"end":109.02,"sentiment":"neutral","sentiment_score":-0.1695468525091807},{"text":"Yep.","start":111.259995,"end":111.579994,"sentiment":"neutral","sentiment_score":0.19867098331451416},{"text":"That should be fine.","start":111.579994,"end":112.64,"sentiment":"positive","sentiment_score":0.4256078898906708},{"text":"Okay.","start":117.42,"end":117.92,"sentiment":"neutral","sentiment_score":0.19991683959960935},{"text":"Right.","start":130.355,"end":130.855,"sentiment":"neutral","sentiment_score":0.15378350019454956}],"sentiment":"neutral","sentiment_score":0.09519398212432861,"num_words":13,"start":107.755005,"end":130.855},{"sentences":[{"text":"Look, it's probably not something we can move forward with.","start":147.45,"end":150.27,"sentiment":"neutral","sentiment_score":-0.2826244950294495},{"text":"We're under a contract for a fully managed service at the moment.","start":150.97,"end":154.75,"sentiment":"neutral","sentiment_score":-0.20988415057460466},{"text":"So it's not something that I can change until 2027.","start":155.33499,"end":161.515,"sentiment":"neutral","sentiment_score":-0.20266790241003035},{"text":"Yep.","start":164.055,"end":164.555,"sentiment":"neutral","sentiment_score":0.03231507167220116},{"text":"No immediate requirements.","start":169.89,"end":171.67,"sentiment":"neutral","sentiment_score":-0.1304832249879837}],"sentiment":"neutral","sentiment_score":-0.21474078846060568,"num_words":36,"start":147.45,"end":171.67},{"sentences":[{"text":"Yep.","start":176.93,"end":177.43,"sentiment":"neutral","sentiment_score":0.003757520345970988},{"text":"Look, there's nothing at the moment.","start":189.155,"end":191.235,"sentiment":"neutral","sentiment_score":-0.11726941478749116},{"text":"We've got some planned projects which are in progress, and there's nothing beyond that at the moment.","start":191.235,"end":198.78,"sentiment":"neutral","sentiment_score":-0.09387003060649424},{"text":"It wouldn't be until August.","start":204.94,"end":206.8,"sentiment":"neutral","sentiment_score":-0.03032492324709892},{"text":"Yeah.","start":209.46687,"end":209.96687,"sentiment":"neutral","sentiment_score":0.02458483725786209}],"sentiment":"neutral","sentiment_score":-0.08075630892223368,"num_words":30,"start":176.93,"end":209.96687},{"sentences":[{"text":"Yeah.","start":210.42686,"end":210.92686,"sentiment":"neutral","sentiment_score":0.04165332764387131},{"text":"Okay.","start":213.78687,"end":214.28687,"sentiment":"neutral","sentiment_score":0.10522916167974472},{"text":"Thanks.","start":216.34688,"end":216.84688,"sentiment":"positive","sentiment_score":0.3946981132030487},{"text":"Okay.","start":217.54688,"end":217.86687,"sentiment":"neutral","sentiment_score":0.2300180196762085},{"text":"Bye.","start":217.86687,"end":218.36687,"sentiment":"neutral","sentiment_score":0.27376043796539307}],"sentiment":"neutral","sentiment_score":0.20907181203365327,"num_words":5,"start":210.42686,"end":218.36687}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Bill Brass.\n\nChannel 0: Yeah. Good afternoon. Phil, it's Ronald from Cloud Solution IT. How are you doing today?\n\nChannel 1: Yeah. Good. Thank you. How are you?\n\nChannel 0: I'm doing wonderful. No complain. It's\n\nChannel 1: Yep.\n\nChannel 0: Friday. Last day of work. Yapil, I hope you still remember the company and also my CTO,\n\nChannel 1: Yep.\n\nChannel 0: mister Bajit Singh. You met him last year?\n\nChannel 1: Yep.\n\nChannel 0: Yes, sir. Actually, sir, that is the reason why I'm calling you back right now. Because Baljeet would like to know if you have any available schedule by next month to have a catch up meeting with him.\n\nChannel 1: Not before next\n\nChannel 0: Alright.\n\nChannel 1: month. I'm going live on a project on the July 1, and I'm I'm I can't do anything before that date or the first week in July.\n\nChannel 0: First week. How about on third or fourth week,\n\nChannel 1: Yeah. That actually, it's gonna be difficult because I've got phase two of my project going live on the sixteenth\n\nChannel 0: sir?\n\nChannel 1: of July. So\n\nChannel 0: Mhmm. '16.\n\nChannel 1: I I'm not gonna be able to really till the last week of July. That's probably the fourth week. That'd be the earliest I'm available.\n\nChannel 0: Three when should I be able to schedule, sir?\n\nChannel 1: So it'd be after the '20 what are we? Yeah. From the July 27.\n\nChannel 0: Can we book something on the twenty seventh, sir? That that that would be Monday.\n\nChannel 1: Not the Monday. No. The\n\nChannel 0: '20\n\nChannel 1: I'm sorry. It would be difficult on the Monday. The twenty eighth, we can. Yes.\n\nChannel 0: eight.\n\nChannel 1: In the afternoon. I'm not free in the morning.\n\nChannel 0: 1PM.\n\nChannel 1: Yep. That should be fine.\n\nChannel 0: Yes, sir. I'll book something up. I'll send you a calendar invite on the twenty eighth.\n\nChannel 1: Okay.\n\nChannel 0: And, also, just to let you know, because we also have a new services to our portfolio. It's an AI powered security operation center.\n\nChannel 1: Right.\n\nChannel 0: It delivers 24 by seven investigation and response to security events across your IT infrastructure, network, firewall, and endpoint. But it would also do like like to discuss this to you during the meeting.\n\nChannel 1: Look, it's probably not something we can move forward with. We're under a contract for a fully managed service at the moment. So it's not something that I can change until 2027.\n\nChannel 0: Mhmm. 2027, sir.\n\nChannel 1: Yep.\n\nChannel 0: But do you have any upcoming requirements, sir, that maybe we can help you with?\n\nChannel 1: No immediate requirements.\n\nChannel 0: Mhmm. No immediate requirements, sir. Just\n\nChannel 1: Yep.\n\nChannel 0: okay. Alright. How about just for catch up, sir? Just to for anything, just in case you have any requirements that down the line.\n\nChannel 1: Look,\n\nChannel 0: Maybe in the coming.\n\nChannel 1: there's nothing at the moment. We've got some planned projects which are in progress, and there's nothing beyond that at the moment.\n\nChannel 0: Alright. Got it. When did this the best time can I call you back, sir, to have a catch up meeting with Buggy?\n\nChannel 1: It wouldn't be until August.\n\nChannel 0: August this year,\n\nChannel 1: Yeah.\n\nChannel 0: sir.\n\nChannel 1: Yeah.\n\nChannel 0: Alright. Okay. I can call you back in August again.\n\nChannel 1: Okay.\n\nChannel 0: Alright. Thank you, Have\n\nChannel 1: Thanks.\n\nChannel 0: a good day, sir. Alright.\n\nChannel 1: Okay.\n\nChannel 0: Thank\n\nChannel 1: Bye.\n\nChannel 0: you. Thank you. Bye bye.","paragraphs":[{"sentences":[{"text":"Bill Brass.","start":0.16,"end":0.98,"sentiment":"neutral","sentiment_score":0.00871952809393406}],"sentiment":"neutral","sentiment_score":0.00871952809393406,"channel":1,"num_words":2,"start":0.16,"end":0.98},{"sentences":[{"text":"Yeah.","start":2.72,"end":3.1999998,"sentiment":"neutral","sentiment_score":0.06501684337854385},{"text":"Good afternoon.","start":3.1999998,"end":3.9399998,"sentiment":"neutral","sentiment_score":0.3098676800727844},{"text":"Phil, it's Ronald from Cloud Solution IT.","start":4.48,"end":8.26,"sentiment":"neutral","sentiment_score":0.24308884356703078},{"text":"How are you doing today?","start":8.96,"end":10.099999,"sentiment":"neutral","sentiment_score":0.21352397203445433}],"sentiment":"neutral","sentiment_score":0.23026626457770666,"channel":0,"num_words":15,"start":2.72,"end":10.099999},{"sentences":[{"text":"Yeah.","start":10.08,"end":10.4,"sentiment":"neutral","sentiment_score":0.20330941677093503},{"text":"Good.","start":10.4,"end":10.639999,"sentiment":"positive","sentiment_score":0.43259137868881226},{"text":"Thank you.","start":10.639999,"end":10.96,"sentiment":"positive","sentiment_score":0.5045349150896072},{"text":"How are you?","start":10.96,"end":11.78,"sentiment":"positive","sentiment_score":0.36014386018117267}],"sentiment":"positive","sentiment_score":0.38934317231178284,"channel":1,"num_words":7,"start":10.08,"end":11.78},{"sentences":[{"text":"I'm doing wonderful.","start":12.0,"end":13.38,"sentiment":"positive","sentiment_score":0.6514464219411215},{"text":"No complain.","start":13.5199995,"end":14.16,"sentiment":"neutral","sentiment_score":0.23651428520679474},{"text":"It's","start":14.16,"end":14.48,"sentiment":"neutral","sentiment_score":0.1179795265197754}],"sentiment":"positive","sentiment_score":0.42422456045945484,"channel":0,"num_words":6,"start":12.0,"end":14.48},{"sentences":[{"text":"Yep.","start":14.265,"end":14.765,"sentiment":"neutral","sentiment_score":0.05416408181190491}],"sentiment":"neutral","sentiment_score":0.05416408181190491,"channel":1,"num_words":1,"start":14.265,"end":14.765},{"sentences":[{"text":"Friday.","start":14.48,"end":14.98,"sentiment":"neutral","sentiment_score":0.02160980179905891},{"text":"Last day of work.","start":15.445,"end":17.065,"sentiment":"neutral","sentiment_score":0.010686805471777916},{"text":"Yapil, I hope you still remember the company and also my CTO,","start":17.125,"end":20.744999,"sentiment":"neutral","sentiment_score":0.03427960195889076}],"sentiment":"neutral","sentiment_score":0.027983073364285863,"channel":0,"num_words":17,"start":14.48,"end":20.744999},{"sentences":[{"text":"Yep.","start":20.4075,"end":20.9075,"sentiment":"neutral","sentiment_score":0.02481263503432274}],"sentiment":"neutral","sentiment_score":0.02481263503432274,"channel":1,"num_words":1,"start":20.4075,"end":20.9075},{"sentences":[{"text":"mister Bajit Singh.","start":20.965,"end":22.505,"sentiment":"neutral","sentiment_score":0.02464130644996961},{"text":"You met him last year?","start":23.205,"end":25.224998,"sentiment":"neutral","sentiment_score":0.01414683684706688}],"sentiment":"neutral","sentiment_score":0.018082262948155403,"channel":0,"num_words":8,"start":20.965,"end":25.224998},{"sentences":[{"text":"Yep.","start":27.269999,"end":27.769999,"sentiment":"neutral","sentiment_score":0.028047755360603333}],"sentiment":"neutral","sentiment_score":0.028047755360603333,"channel":1,"num_words":1,"start":27.269999,"end":27.769999},{"sentences":[{"text":"Yes, sir.","start":27.365,"end":28.02,"sentiment":"neutral","sentiment_score":0.06232421658933163},{"text":"Actually, sir, that is the reason why I'm calling you back right now.","start":28.58,"end":31.48,"sentiment":"neutral","sentiment_score":0.04271336616231845},{"text":"Because Baljeet would like to know if you have any available schedule by next month to have a catch up meeting with him.","start":31.86,"end":38.52,"sentiment":"neutral","sentiment_score":0.009419039418192013}],"sentiment":"neutral","sentiment_score":0.023593686839663668,"channel":0,"num_words":38,"start":27.365,"end":38.52},{"sentences":[{"text":"Not before next","start":39.905003,"end":40.945,"sentiment":"neutral","sentiment_score":-0.04931338628133138}],"sentiment":"neutral","sentiment_score":-0.04931338628133138,"channel":1,"num_words":3,"start":39.905003,"end":40.945},{"sentences":[{"text":"Alright.","start":40.845,"end":41.345,"sentiment":"neutral","sentiment_score":-0.041259586811065674}],"sentiment":"neutral","sentiment_score":-0.041259586811065674,"channel":0,"num_words":1,"start":40.845,"end":41.345},{"sentences":[{"text":"month.","start":40.945,"end":41.265,"sentiment":"neutral","sentiment_score":-0.05021273344755173},{"text":"I'm going live on a project on the July 1, and I'm I'm I can't do anything before that date or the first week in July.","start":41.265,"end":50.325,"sentiment":"neutral","sentiment_score":-0.07836521316606265}],"sentiment":"neutral","sentiment_score":-0.07732252873204372,"channel":1,"num_words":27,"start":40.945,"end":50.325},{"sentences":[{"text":"First week.","start":51.085,"end":51.985,"sentiment":"neutral","sentiment_score":-0.02756156213581562},{"text":"How about on third or fourth week,","start":52.285,"end":54.21,"sentiment":"neutral","sentiment_score":-0.023506692477634976}],"sentiment":"neutral","sentiment_score":-0.02440777462389734,"channel":0,"num_words":9,"start":51.085,"end":54.21},{"sentences":[{"text":"Yeah.","start":54.899998,"end":55.219997,"sentiment":"neutral","sentiment_score":-0.05686715245246887},{"text":"That actually, it's gonna be difficult because I've got phase two of my project going live on the sixteenth","start":55.219997,"end":63.86,"sentiment":"neutral","sentiment_score":-0.1674010534035532}],"sentiment":"neutral","sentiment_score":-0.161874358355999,"channel":1,"num_words":20,"start":54.899998,"end":63.86},{"sentences":[{"text":"sir?","start":63.649998,"end":64.149994,"sentiment":"neutral","sentiment_score":-0.10770740360021593}],"sentiment":"neutral","sentiment_score":-0.10770740360021593,"channel":0,"num_words":1,"start":63.649998,"end":64.149994},{"sentences":[{"text":"of July.","start":63.86,"end":64.6,"sentiment":"neutral","sentiment_score":-0.09369083866477013},{"text":"So","start":66.1,"end":66.6,"sentiment":"neutral","sentiment_score":-0.08234482258558273}],"sentiment":"neutral","sentiment_score":-0.089908833305041,"channel":1,"num_words":3,"start":63.86,"end":66.6},{"sentences":[{"text":"Mhmm.","start":67.409996,"end":67.729996,"sentiment":"neutral","sentiment_score":-0.065224289894104},{"text":"'16.","start":67.729996,"end":68.229996,"sentiment":"neutral","sentiment_score":-0.06742978096008301}],"sentiment":"neutral","sentiment_score":-0.0663270354270935,"channel":0,"num_words":2,"start":67.409996,"end":68.229996},{"sentences":[{"text":"I I'm not gonna be able to really till the last week of July.","start":69.235,"end":73.815,"sentiment":"neutral","sentiment_score":-0.1661146464092391},{"text":"That's probably the fourth week.","start":74.115,"end":75.715004,"sentiment":"neutral","sentiment_score":-0.15426235198974608},{"text":"That'd be the earliest I'm available.","start":75.715004,"end":77.575,"sentiment":"neutral","sentiment_score":-0.11839847142497699}],"sentiment":"neutral","sentiment_score":-0.15229230552911757,"channel":1,"num_words":25,"start":69.235,"end":77.575},{"sentences":[{"text":"Three when should I be able to schedule, sir?","start":79.215,"end":82.034996,"sentiment":"neutral","sentiment_score":-0.05639593799908956}],"sentiment":"neutral","sentiment_score":-0.05639593799908956,"channel":0,"num_words":9,"start":79.215,"end":82.034996},{"sentences":[{"text":"So it'd be after the '20 what are we?","start":83.36,"end":89.14,"sentiment":"neutral","sentiment_score":-0.05316176969144079},{"text":"Yeah.","start":91.04,"end":91.54,"sentiment":"neutral","sentiment_score":-0.026909898966550827},{"text":"From the July 27.","start":92.16,"end":93.86,"sentiment":"neutral","sentiment_score":-0.02013435587286949}],"sentiment":"neutral","sentiment_score":-0.04185023212007114,"channel":1,"num_words":14,"start":83.36,"end":93.86},{"sentences":[{"text":"Can we book something on the twenty seventh, sir?","start":95.02,"end":97.18,"sentiment":"neutral","sentiment_score":-0.024026805121037696},{"text":"That that that would be Monday.","start":97.18,"end":99.03999,"sentiment":"neutral","sentiment_score":-0.08120035504301389}],"sentiment":"neutral","sentiment_score":-0.04689622508982817,"channel":0,"num_words":15,"start":95.02,"end":99.03999},{"sentences":[{"text":"Not the Monday.","start":98.555,"end":99.435005,"sentiment":"neutral","sentiment_score":-0.12133038292328517},{"text":"No.","start":99.435005,"end":99.675,"sentiment":"neutral","sentiment_score":-0.12610019743442535},{"text":"The","start":99.675,"end":99.835,"sentiment":"neutral","sentiment_score":-0.1373816430568695}],"sentiment":"neutral","sentiment_score":-0.12549459785223008,"channel":1,"num_words":5,"start":98.555,"end":99.835},{"sentences":[{"text":"'20","start":100.035,"end":100.535,"sentiment":"neutral","sentiment_score":-0.12531745433807373}],"sentiment":"neutral","sentiment_score":-0.12531745433807373,"channel":0,"num_words":1,"start":100.035,"end":100.535},{"sentences":[{"text":"I'm sorry.","start":100.475,"end":101.035,"sentiment":"neutral","sentiment_score":-0.15636133402585983},{"text":"It would be difficult on the Monday.","start":101.035,"end":102.555,"sentiment":"neutral","sentiment_score":-0.22939627511160715},{"text":"The twenty eighth, we can.","start":102.555,"end":104.555,"sentiment":"neutral","sentiment_score":-0.05523464903235435},{"text":"Yes.","start":104.555,"end":105.055,"sentiment":"neutral","sentiment_score":-0.03928621485829353}],"sentiment":"neutral","sentiment_score":-0.14893040359020232,"channel":1,"num_words":15,"start":100.475,"end":105.055},{"sentences":[{"text":"eight.","start":105.955,"end":106.455,"sentiment":"neutral","sentiment_score":-0.04534612596035004}],"sentiment":"neutral","sentiment_score":-0.04534612596035004,"channel":0,"num_words":1,"start":105.955,"end":106.455},{"sentences":[{"text":"In the afternoon.","start":106.315,"end":107.215004,"sentiment":"neutral","sentiment_score":-0.10620512813329697},{"text":"I'm not free in the morning.","start":107.755005,"end":109.02,"sentiment":"neutral","sentiment_score":-0.1695468525091807}],"sentiment":"neutral","sentiment_score":-0.14843294438388613,"channel":1,"num_words":9,"start":106.315,"end":109.02},{"sentences":[{"text":"1PM.","start":109.395004,"end":110.135,"sentiment":"neutral","sentiment_score":0.02559863030910492}],"sentiment":"neutral","sentiment_score":0.02559863030910492,"channel":0,"num_words":1,"start":109.395004,"end":110.135},{"sentences":[{"text":"Yep.","start":111.259995,"end":111.579994,"sentiment":"neutral","sentiment_score":0.19867098331451416},{"text":"That should be fine.","start":111.579994,"end":112.64,"sentiment":"positive","sentiment_score":0.4256078898906708}],"sentiment":"positive","sentiment_score":0.38022050857543943,"channel":1,"num_words":5,"start":111.259995,"end":112.64},{"sentences":[{"text":"Yes, sir.","start":113.19,"end":113.83,"sentiment":"positive","sentiment_score":0.4516061842441559},{"text":"I'll book something up.","start":113.83,"end":115.11,"sentiment":"positive","sentiment_score":0.41515251994132996},{"text":"I'll send you a calendar invite on the twenty eighth.","start":115.11,"end":117.77,"sentiment":"neutral","sentiment_score":0.32165180146694183}],"sentiment":"positive","sentiment_score":0.3612712789326906,"channel":0,"num_words":16,"start":113.19,"end":117.77},{"sentences":[{"text":"Okay.","start":117.42,"end":117.92,"sentiment":"neutral","sentiment_score":0.19991683959960935}],"sentiment":"neutral","sentiment_score":0.19991683959960935,"channel":1,"num_words":1,"start":117.42,"end":117.92},{"sentences":[{"text":"And, also, just to let you know, because we also have a new services to our portfolio.","start":117.99,"end":126.455,"sentiment":"neutral","sentiment_score":0.14192596691496231},{"text":"It's an AI powered security operation center.","start":126.455,"end":129.675,"sentiment":"neutral","sentiment_score":0.13651944164718902}],"sentiment":"neutral","sentiment_score":0.14034906371186176,"channel":0,"num_words":24,"start":117.99,"end":129.675},{"sentences":[{"text":"Right.","start":130.355,"end":130.855,"sentiment":"neutral","sentiment_score":0.15378350019454956}],"sentiment":"neutral","sentiment_score":0.15378350019454956,"channel":1,"num_words":1,"start":130.355,"end":130.855},{"sentences":[{"text":"It delivers 24 by seven investigation and response to security events across your IT infrastructure, network, firewall, and endpoint.","start":130.615,"end":141.37999,"sentiment":"neutral","sentiment_score":0.11365155209051936},{"text":"But it would also do like like to discuss this to you during the meeting.","start":142.31999,"end":146.42,"sentiment":"neutral","sentiment_score":0.07039786552389463}],"sentiment":"neutral","sentiment_score":0.09456904331112609,"channel":0,"num_words":34,"start":130.615,"end":146.42},{"sentences":[{"text":"Look, it's probably not something we can move forward with.","start":147.45,"end":150.27,"sentiment":"neutral","sentiment_score":-0.2826244950294495},{"text":"We're under a contract for a fully managed service at the moment.","start":150.97,"end":154.75,"sentiment":"neutral","sentiment_score":-0.20988415057460466},{"text":"So it's not something that I can change until 2027.","start":155.33499,"end":161.515,"sentiment":"neutral","sentiment_score":-0.20266790241003035}],"sentiment":"neutral","sentiment_score":-0.2303604306653142,"channel":1,"num_words":32,"start":147.45,"end":161.515},{"sentences":[{"text":"Mhmm.","start":161.425,"end":161.925,"sentiment":"neutral","sentiment_score":-0.026086049154400826},{"text":"2027, sir.","start":161.985,"end":163.765,"sentiment":"neutral","sentiment_score":-0.0015368955209851265}],"sentiment":"neutral","sentiment_score":-0.009719946732123693,"channel":0,"num_words":3,"start":161.425,"end":163.765},{"sentences":[{"text":"Yep.","start":164.055,"end":164.555,"sentiment":"neutral","sentiment_score":0.03231507167220116}],"sentiment":"neutral","sentiment_score":0.03231507167220116,"channel":1,"num_words":1,"start":164.055,"end":164.555},{"sentences":[{"text":"But do you have any upcoming requirements, sir, that maybe we can help you with?","start":165.185,"end":168.87,"sentiment":"neutral","sentiment_score":0.019090292416512965}],"sentiment":"neutral","sentiment_score":0.019090292416512965,"channel":0,"num_words":15,"start":165.185,"end":168.87},{"sentences":[{"text":"No immediate requirements.","start":169.89,"end":171.67,"sentiment":"neutral","sentiment_score":-0.1304832249879837}],"sentiment":"neutral","sentiment_score":-0.1304832249879837,"channel":1,"num_words":3,"start":169.89,"end":171.67},{"sentences":[{"text":"Mhmm.","start":172.79,"end":173.29,"sentiment":"neutral","sentiment_score":-0.08019492775201797},{"text":"No immediate requirements, sir.","start":175.11,"end":176.87,"sentiment":"neutral","sentiment_score":-0.11859088763594627},{"text":"Just","start":176.87,"end":177.11,"sentiment":"neutral","sentiment_score":-0.04519553482532501}],"sentiment":"neutral","sentiment_score":-0.09995900218685468,"channel":0,"num_words":6,"start":172.79,"end":177.11},{"sentences":[{"text":"Yep.","start":176.93,"end":177.43,"sentiment":"neutral","sentiment_score":0.003757520345970988}],"sentiment":"neutral","sentiment_score":0.003757520345970988,"channel":1,"num_words":1,"start":176.93,"end":177.43},{"sentences":[{"text":"okay.","start":177.90999,"end":178.40999,"sentiment":"neutral","sentiment_score":0.022786326706409454},{"text":"Alright.","start":179.75,"end":180.25,"sentiment":"neutral","sentiment_score":0.044103674590587616},{"text":"How about just for catch up, sir?","start":180.62999,"end":182.06999,"sentiment":"neutral","sentiment_score":0.02335339305656297},{"text":"Just to for anything, just in case you have any requirements that down the line.","start":182.06999,"end":188.735,"sentiment":"neutral","sentiment_score":0.00026202661295731864}],"sentiment":"neutral","sentiment_score":0.0097622563286374,"channel":0,"num_words":24,"start":177.90999,"end":188.735},{"sentences":[{"text":"Look,","start":189.155,"end":189.655,"sentiment":"neutral","sentiment_score":-0.02207600697875023}],"sentiment":"neutral","sentiment_score":-0.02207600697875023,"channel":1,"num_words":1,"start":189.155,"end":189.655},{"sentences":[{"text":"Maybe in the coming.","start":189.275,"end":190.33499,"sentiment":"neutral","sentiment_score":-0.04467389918863773}],"sentiment":"neutral","sentiment_score":-0.04467389918863773,"channel":0,"num_words":4,"start":189.275,"end":190.33499},{"sentences":[{"text":"there's nothing at the moment.","start":190.035,"end":191.235,"sentiment":"neutral","sentiment_score":-0.13630809634923935},{"text":"We've got some planned projects which are in progress, and there's nothing beyond that at the moment.","start":191.235,"end":198.78,"sentiment":"neutral","sentiment_score":-0.09387003060649424}],"sentiment":"neutral","sentiment_score":-0.1035150455480272,"channel":1,"num_words":22,"start":190.035,"end":198.78},{"sentences":[{"text":"Alright.","start":198.84,"end":199.34,"sentiment":"neutral","sentiment_score":0.008106114342808723},{"text":"Got it.","start":199.8,"end":200.54,"sentiment":"neutral","sentiment_score":0.026148514822125435},{"text":"When did this the best time can I call you back, sir, to have a catch up meeting with Buggy?","start":200.68,"end":204.22,"sentiment":"neutral","sentiment_score":0.02265069242566824}],"sentiment":"neutral","sentiment_score":0.02232247793480106,"channel":0,"num_words":23,"start":198.84,"end":204.22},{"sentences":[{"text":"It wouldn't be until August.","start":204.94,"end":206.8,"sentiment":"neutral","sentiment_score":-0.03032492324709892}],"sentiment":"neutral","sentiment_score":-0.03032492324709892,"channel":1,"num_words":5,"start":204.94,"end":206.8},{"sentences":[{"text":"August this year,","start":208.12,"end":209.62688,"sentiment":"neutral","sentiment_score":-0.004563773050904274}],"sentiment":"neutral","sentiment_score":-0.004563773050904274,"channel":0,"num_words":3,"start":208.12,"end":209.62688},{"sentences":[{"text":"Yeah.","start":209.46687,"end":209.96687,"sentiment":"neutral","sentiment_score":0.02458483725786209}],"sentiment":"neutral","sentiment_score":0.02458483725786209,"channel":1,"num_words":1,"start":209.46687,"end":209.96687},{"sentences":[{"text":"sir.","start":209.62688,"end":210.12688,"sentiment":"neutral","sentiment_score":0.024441123008728027}],"sentiment":"neutral","sentiment_score":0.024441123008728027,"channel":0,"num_words":1,"start":209.62688,"end":210.12688},{"sentences":[{"text":"Yeah.","start":210.42686,"end":210.92686,"sentiment":"neutral","sentiment_score":0.04165332764387131}],"sentiment":"neutral","sentiment_score":0.04165332764387131,"channel":1,"num_words":1,"start":210.42686,"end":210.92686},{"sentences":[{"text":"Alright.","start":211.22687,"end":211.70688,"sentiment":"neutral","sentiment_score":0.06911101192235947},{"text":"Okay.","start":211.70688,"end":212.02687,"sentiment":"neutral","sentiment_score":0.07974464446306229},{"text":"I can call you back in August again.","start":212.02687,"end":213.80687,"sentiment":"neutral","sentiment_score":0.06754131335765123}],"sentiment":"neutral","sentiment_score":0.06891861632466316,"channel":0,"num_words":10,"start":211.22687,"end":213.80687},{"sentences":[{"text":"Okay.","start":213.78687,"end":214.28687,"sentiment":"neutral","sentiment_score":0.10522916167974472}],"sentiment":"neutral","sentiment_score":0.10522916167974472,"channel":1,"num_words":1,"start":213.78687,"end":214.28687},{"sentences":[{"text":"Alright.","start":214.90688,"end":215.30687,"sentiment":"neutral","sentiment_score":0.19354455173015592},{"text":"Thank you, Have","start":215.30687,"end":216.42688,"sentiment":"positive","sentiment_score":0.34568192561467487}],"sentiment":"neutral","sentiment_score":0.30764758214354515,"channel":0,"num_words":4,"start":214.90688,"end":216.42688},{"sentences":[{"text":"Thanks.","start":216.34688,"end":216.84688,"sentiment":"positive","sentiment_score":0.3946981132030487}],"sentiment":"positive","sentiment_score":0.3946981132030487,"channel":1,"num_words":1,"start":216.34688,"end":216.84688},{"sentences":[{"text":"a good day, sir.","start":216.42688,"end":217.30687,"sentiment":"positive","sentiment_score":0.44394969940185547},{"text":"Alright.","start":217.30687,"end":217.62688,"sentiment":"neutral","sentiment_score":0.2143147438764572}],"sentiment":"positive","sentiment_score":0.39802270829677583,"channel":0,"num_words":5,"start":216.42688,"end":217.62688},{"sentences":[{"text":"Okay.","start":217.54688,"end":217.86687,"sentiment":"neutral","sentiment_score":0.2300180196762085}],"sentiment":"neutral","sentiment_score":0.2300180196762085,"channel":1,"num_words":1,"start":217.54688,"end":217.86687},{"sentences":[{"text":"Thank","start":217.62688,"end":217.86687,"sentiment":"positive","sentiment_score":0.3591650426387787}],"sentiment":"positive","sentiment_score":0.3591650426387787,"channel":0,"num_words":1,"start":217.62688,"end":217.86687},{"sentences":[{"text":"Bye.","start":217.86687,"end":218.36687,"sentiment":"neutral","sentiment_score":0.27376043796539307}],"sentiment":"neutral","sentiment_score":0.27376043796539307,"channel":1,"num_words":1,"start":217.86687,"end":218.36687},{"sentences":[{"text":"you.","start":217.86687,"end":218.10687,"sentiment":"positive","sentiment_score":0.35263141989707947},{"text":"Thank you.","start":218.10687,"end":218.58687,"sentiment":"positive","sentiment_score":0.3583424687385559},{"text":"Bye bye.","start":218.58687,"end":219.24687,"sentiment":"neutral","sentiment_score":0.18177276849746704}],"sentiment":"neutral","sentiment_score":0.2865723788738251,"channel":0,"num_words":5,"start":217.86687,"end":219.24687}]},"summary":{"result":"success","short":"The customer, Ronald, is calling the agent, Phil, to schedule a catch-up meeting with Buggy. They discuss the available dates and times, and Ronald mentions a new AI-powered security operation center. He also asks about any upcoming requirements and schedules a meeting for August."},"intents":{"segments":[{"text":"Actually, sir, that is the reason why I'm calling you back right now. Because Baljeet would like to know if you have any available schedule by next month to have a catch up meeting with him. Not before next Alright.","start_word":60,"end_word":99,"intents":[{"intent":"Schedule meeting","confidence_score":0.06627876}]},{"text":"I'll book something up. I'll send you a calendar invite on the twenty eighth. Okay.","start_word":264,"end_word":278,"intents":[{"intent":"Book appointment","confidence_score":0.22694713}]}]},"sentiments":{"segments":[{"text":"Bill Brass. Yeah. Good afternoon. Phil, it's Ronald from Cloud Solution IT. How are you doing today? Yeah.","start_word":0,"end_word":17,"sentiment":"neutral","sentiment_score":0.20608460903167725},{"text":"Good. Thank you. How are you? I'm doing wonderful.","start_word":18,"end_word":26,"sentiment":"positive","sentiment_score":0.5125160217285156},{"text":"No complain. It's Yep. Friday. Last day of work. Yapil, I hope you still remember the company and also my CTO, Yep. mister Bajit Singh. You met him last year? Yep. Yes, sir. Actually, sir, that is the reason why I'm calling you back right now. Because Baljeet would like to know if you have any available schedule by next month to have a catch up meeting with him. Not before next Alright. month. I'm going live on a project on the July 1, and I'm I'm I can't do anything before that date or the first week in July. First week. How about on third or fourth week, Yeah. That actually, it's gonna be difficult because I've got phase two of my project going live on the sixteenth sir? of July. So Mhmm. '16. I I'm not gonna be able to really till the last week of July. That's probably the fourth week. That'd be the earliest I'm available. Three when should I be able to schedule, sir? So it'd be after the '20 what are we? Yeah. From the July 27. Can we book something on the twenty seventh, sir? That that that would be Monday. Not the Monday. No. The '20 I'm sorry. It would be difficult on the Monday. The twenty eighth, we can. Yes. eight. In the afternoon. I'm not free in the morning. 1PM. Yep.","start_word":27,"end_word":257,"sentiment":"neutral","sentiment_score":-0.057665636335616506},{"text":"That should be fine. Yes, sir. I'll book something up.","start_word":258,"end_word":267,"sentiment":"positive","sentiment_score":0.42414766550064087},{"text":"I'll send you a calendar invite on the twenty eighth. Okay. And, also, just to let you know, because we also have a new services to our portfolio. It's an AI powered security operation center. Right. It delivers 24 by seven investigation and response to security events across your IT infrastructure, network, firewall, and endpoint. But it would also do like like to discuss this to you during the meeting. Look, it's probably not something we can move forward with. We're under a contract for a fully managed service at the moment. So it's not something that I can change until 2027. Mhmm. 2027, sir. Yep. But do you have any upcoming requirements, sir, that maybe we can help you with? No immediate requirements. Mhmm. No immediate requirements, sir. Just Yep. okay. Alright. How about just for catch up, sir? Just to for anything, just in case you have any requirements that down the line. Look, Maybe in the coming. there's nothing at the moment. We've got some planned projects which are in progress, and there's nothing beyond that at the moment. Alright. Got it. When did this the best time can I call you back, sir, to have a catch up meeting with Buggy? It wouldn't be until August. August this year, Yeah. sir. Yeah. Alright. Okay. I can call you back in August again. Okay. Alright.","start_word":268,"end_word":495,"sentiment":"neutral","sentiment_score":0.0048049031756818295},{"text":"Thank you, Have Thanks. a good day, sir.","start_word":496,"end_word":503,"sentiment":"positive","sentiment_score":0.4026547372341156},{"text":"Alright. Okay.","start_word":504,"end_word":505,"sentiment":"neutral","sentiment_score":0.2205960601568222},{"text":"Thank you.","start_word":506,"end_word":507,"sentiment":"positive","sentiment_score":0.3548092842102051},{"text":"Bye.","start_word":508,"end_word":508,"sentiment":"neutral","sentiment_score":0.27376043796539307},{"text":"Thank you.","start_word":509,"end_word":510,"sentiment":"positive","sentiment_score":0.35930705070495605},{"text":"Bye bye.","start_word":511,"end_word":512,"sentiment":"neutral","sentiment_score":0.20878849923610687}],"average":{"sentiment":"neutral","sentiment_score":0.01732019650734077}}}}