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Good afternoon. Sohil, it's Ronald from Cloud Solution IT. How are you doing today?\n\nChannel 1: Hello?\n\nChannel 0: I'm doing wonderful. Thank you for asking. So, Hill, I hope you still remember the company because the last time that we touched base with you, it was September of last year. And during that time, I was trying to arrange a meeting with you together with my CTO, mister Bajid Singh, to introduce our company and our services. Name of the\n\nChannel 1: Yeah.\n\nChannel 0: company\n\nChannel 1: Yeah.\n\nChannel 0: again is cloud solution IT.\n\nChannel 1: Unfortunately, since I moved on from my current company, so\n\nChannel 0: Alright.\n\nChannel 1: I don't work with them anymore. So,\n\nChannel 0: Mhmm.\n\nChannel 1: yeah,\n\nChannel 0: Alright.\n\nChannel 1: hopefully, in few in future, when I'm in another position, I will be\n\nChannel 0: Mhmm.\n\nChannel 1: in touch with you guys to organize the meeting. But at the moment, yeah, I don't work for Imagine Cruising anymore.\n\nChannel 0: Alright. So right now, you are in between jobs. Or\n\nChannel 1: Yes. Yes.\n\nChannel 0: alright. Yep. Hopefully, I can talk to you again in a few months, and,\n\nChannel 1: Yes.\n\nChannel 0: we can we can we can meet you, sir.\n\nChannel 1: Yeah. We can organize something then. Great. Thanks\n\nChannel 0: Alright.\n\nChannel 1: for your call.\n\nChannel 0: Thank you, Sahil. Alright. Bye bye.\n\nChannel 1: Bye.","paragraphs":[{"sentences":[{"text":"Yeah.","start":3.04,"end":3.28,"sentiment":"neutral","sentiment_score":0.14528614282608032},{"text":"Good afternoon.","start":3.28,"end":4.02,"sentiment":"positive","sentiment_score":0.34272177517414093},{"text":"Sohil, it's Ronald from Cloud Solution IT.","start":5.12,"end":9.22,"sentiment":"neutral","sentiment_score":0.2825302311352321},{"text":"How are you doing today?","start":9.84,"end":11.059999,"sentiment":"neutral","sentiment_score":0.27987271547317505}],"sentiment":"neutral","sentiment_score":0.2805203258991241,"channel":0,"num_words":15,"start":3.04,"end":11.059999},{"sentences":[{"text":"Hello?","start":11.92,"end":12.42,"sentiment":"neutral","sentiment_score":0.3250497579574585}],"sentiment":"neutral","sentiment_score":0.3250497579574585,"channel":1,"num_words":1,"start":11.92,"end":12.42},{"sentences":[{"text":"I'm doing wonderful.","start":13.625,"end":15.085,"sentiment":"positive","sentiment_score":0.7190791169802347},{"text":"Thank you for asking.","start":15.225,"end":16.285,"sentiment":"positive","sentiment_score":0.6733483970165253},{"text":"So, Hill, I hope you still remember the company because the last time that we touched base with you, it was September of last year.","start":16.905,"end":25.165,"sentiment":"neutral","sentiment_score":0.061499863266944885},{"text":"And during that time, I was trying to arrange a meeting with you together with my CTO, mister Bajid Singh, to introduce our company and our services.","start":25.625,"end":35.91,"sentiment":"neutral","sentiment_score":0.05907062178960553},{"text":"Name of 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in few in future, when I'm in another position, I will be","start":48.425,"end":54.045,"sentiment":"neutral","sentiment_score":-0.020749614072533753}],"sentiment":"neutral","sentiment_score":-0.020749614072533753,"channel":1,"num_words":13,"start":48.425,"end":54.045},{"sentences":[{"text":"Mhmm.","start":53.925003,"end":54.425003,"sentiment":"neutral","sentiment_score":-0.019240591675043103}],"sentiment":"neutral","sentiment_score":-0.019240591675043103,"channel":0,"num_words":1,"start":53.925003,"end":54.425003},{"sentences":[{"text":"in touch with you guys to organize the meeting.","start":54.105,"end":56.345,"sentiment":"neutral","sentiment_score":-0.020811375230550766},{"text":"But at the moment, yeah, I don't work for Imagine Cruising 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Sahil.","start":78.354996,"end":79.235,"sentiment":"positive","sentiment_score":0.3358360727628072},{"text":"Alright.","start":79.235,"end":79.634995,"sentiment":"neutral","sentiment_score":0.16110482811927795},{"text":"Bye bye.","start":79.634995,"end":80.295,"sentiment":"neutral","sentiment_score":0.12971261888742447}],"sentiment":"neutral","sentiment_score":0.23800638069709143,"channel":0,"num_words":6,"start":78.354996,"end":80.295},{"sentences":[{"text":"Bye.","start":80.58501,"end":81.08501,"sentiment":"neutral","sentiment_score":0.07137225568294525}],"sentiment":"neutral","sentiment_score":0.07137225568294525,"channel":1,"num_words":1,"start":80.58501,"end":81.08501}]},"summary":{"result":"success","short":"The customer, Hill, receives a call from Ronald at Cloud Solution IT who is trying to arrange a meeting with Hill's CTO, Mr. Bajid Singh. However, Hill informs Ronald that he no longer works for Mr. Singh's current company and is currently unemployed. They agree to organize a meeting in a few months and end the call."},"intents":{"segments":[{"text":"So, Hill, I hope you still remember the company because the last time that we touched base with you, it was September of last year. And during that time, I was trying to arrange a meeting with you together with my CTO, mister Bajid Singh, to introduce our company and our services. Name of the company Yeah.","start_word":23,"end_word":79,"intents":[{"intent":"Arrange meeting","confidence_score":0.2699156},{"intent":"Provide company information","confidence_score":0.012996623}]}]},"sentiments":{"segments":[{"text":"Yeah. Good afternoon. Sohil, it's Ronald from Cloud Solution IT. How are you doing today? Hello?","start_word":0,"end_word":15,"sentiment":"neutral","sentiment_score":0.2842620015144348},{"text":"I'm doing wonderful. Thank you for asking.","start_word":16,"end_word":22,"sentiment":"positive","sentiment_score":0.6917393803596497},{"text":"So, Hill, I hope you still remember the company because the last time that we touched base with you, it was September of last year. And during that time, I was trying to arrange a meeting with you together with my CTO, mister Bajid Singh, to introduce our company and our services. Name of the company Yeah. Yeah. again is cloud solution IT. Unfortunately, since I moved on from my current company, so Alright. I don't work with them anymore. So, Mhmm. yeah, Alright. hopefully, in few in future, when I'm in another position, I will be Mhmm. in touch with you guys to organize the meeting. But at the moment, yeah, I don't work for Imagine Cruising anymore. Alright. So right now, you are in between jobs. Or Yes. Yes. alright. Yep. Hopefully, I can talk to you again in a few months, and, Yes. we can we can we can meet you, sir. Yeah. We can organize something then.","start_word":23,"end_word":183,"sentiment":"neutral","sentiment_score":-0.020175909623503685},{"text":"Great. Thanks Alright. for your call.","start_word":184,"end_word":189,"sentiment":"positive","sentiment_score":0.37021228671073914},{"text":"Thank you, Sahil. Alright. Bye bye. Bye.","start_word":190,"end_word":196,"sentiment":"neutral","sentiment_score":0.200775146484375}],"average":{"sentiment":"neutral","sentiment_score":0.060740026709151594}}}}