{"metadata":{"transaction_key":"deprecated","request_id":"019eed38-caf9-77b1-b9a3-4b8c1875199f","sha256":"f7ad2af7e4700666f95c4190a3de41d74182b6f4f0069ba590ffbd29efcbba0d","created":"2026-06-22T02:46:23.654Z","duration":11.663938,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":24,"output_tokens":24},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":24,"output_tokens":2}},"results":{"channels":[{"alternatives":[{"transcript":"Oh, hi. Good day. This is Andrew from Vigilance AI. Is this Carrie?","confidence":0.9851074,"words":[{"word":"oh","start":2.6399999,"end":2.96,"confidence":0.9851074,"punctuated_word":"Oh,","sentiment":"positive","sentiment_score":0.5079410672187805},{"word":"hi","start":2.96,"end":3.46,"confidence":0.9946289,"punctuated_word":"hi.","sentiment":"positive","sentiment_score":0.6629477739334106},{"word":"good","start":3.52,"end":3.84,"confidence":0.79296875,"punctuated_word":"Good","sentiment":"positive","sentiment_score":0.8141528964042664},{"word":"day","start":3.84,"end":4.34,"confidence":0.9995117,"punctuated_word":"day.","sentiment":"positive","sentiment_score":0.7179123759269714},{"word":"this","start":5.6,"end":5.8399997,"confidence":0.8798828,"punctuated_word":"This","sentiment":"neutral","sentiment_score":0.189997136592865},{"word":"is","start":5.8399997,"end":6.08,"confidence":0.9980469,"punctuated_word":"is","sentiment":"neutral","sentiment_score":0.1292087584733963},{"word":"andrew","start":6.08,"end":6.48,"confidence":0.99902344,"punctuated_word":"Andrew","sentiment":"neutral","sentiment_score":0.32052719593048096},{"word":"from","start":6.48,"end":6.72,"confidence":1.0,"punctuated_word":"from","sentiment":"neutral","sentiment_score":0.2988264262676239},{"word":"vigilance","start":6.72,"end":7.22,"confidence":0.95214844,"punctuated_word":"Vigilance","sentiment":"neutral","sentiment_score":0.2098388075828552},{"word":"ai","start":7.3599997,"end":7.8599997,"confidence":0.8405762,"punctuated_word":"AI.","sentiment":"neutral","sentiment_score":0.18256279826164248},{"word":"is","start":8.24,"end":8.4,"confidence":0.80322266,"punctuated_word":"Is","sentiment":"neutral","sentiment_score":0.06111355125904083},{"word":"this","start":8.4,"end":8.9,"confidence":0.99902344,"punctuated_word":"this","sentiment":"neutral","sentiment_score":0.06708396971225739},{"word":"carrie","start":9.04,"end":9.54,"confidence":0.7215576,"punctuated_word":"Carrie?","sentiment":"neutral","sentiment_score":0.10308799892663956}],"paragraphs":{"transcript":"\nOh, hi. Good day. This is Andrew from Vigilance AI. Is this Carrie?","paragraphs":[{"sentences":[{"text":"Oh, hi.","start":2.6399999,"end":3.46,"sentiment":"positive","sentiment_score":0.5854444205760956},{"text":"Good day.","start":3.52,"end":4.34,"sentiment":"positive","sentiment_score":0.7660326361656189},{"text":"This is Andrew from Vigilance AI.","start":5.6,"end":7.8599997,"sentiment":"neutral","sentiment_score":0.2218268538514773},{"text":"Is this Carrie?","start":8.24,"end":9.54,"sentiment":"neutral","sentiment_score":0.07709517329931259}],"sentiment":"neutral","sentiment_score":0.32809236588386387,"num_words":13,"start":2.6399999,"end":9.54}]}}]},{"alternatives":[{"transcript":"Hello?","confidence":0.9785156,"words":[{"word":"hello","start":0.71999997,"end":1.22,"confidence":0.9785156,"punctuated_word":"Hello?","sentiment":"neutral","sentiment_score":0.042097482830286026}],"paragraphs":{"transcript":"\nHello?","paragraphs":[{"sentences":[{"text":"Hello?","start":0.71999997,"end":1.22,"sentiment":"neutral","sentiment_score":0.042097482830286026}],"sentiment":"neutral","sentiment_score":0.042097482830286026,"num_words":1,"start":0.71999997,"end":1.22}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hello?\n\nChannel 0: Oh, hi. Good day. This is Andrew from Vigilance AI. Is this Carrie?","paragraphs":[{"sentences":[{"text":"Hello?","start":0.71999997,"end":1.22,"sentiment":"neutral","sentiment_score":0.042097482830286026}],"sentiment":"neutral","sentiment_score":0.042097482830286026,"channel":1,"num_words":1,"start":0.71999997,"end":1.22},{"sentences":[{"text":"Oh, hi.","start":2.6399999,"end":3.46,"sentiment":"positive","sentiment_score":0.5854444205760956},{"text":"Good day.","start":3.52,"end":4.34,"sentiment":"positive","sentiment_score":0.7660326361656189},{"text":"This is Andrew from Vigilance AI.","start":5.6,"end":7.8599997,"sentiment":"neutral","sentiment_score":0.2218268538514773},{"text":"Is this Carrie?","start":8.24,"end":9.54,"sentiment":"neutral","sentiment_score":0.07709517329931259}],"sentiment":"neutral","sentiment_score":0.32809236588386387,"channel":0,"num_words":13,"start":2.6399999,"end":9.54}]},"summary":{"result":"success","short":"Hello? Oh, hi. Good day. This is Andrew from Vigilance AI. Is this Carrie?"},"intents":{"segments":[]},"sentiments":{"segments":[{"text":"Hello?","start_word":0,"end_word":0,"sentiment":"neutral","sentiment_score":0.042097482830286026},{"text":"Oh, hi. Good day.","start_word":1,"end_word":4,"sentiment":"positive","sentiment_score":0.6559650897979736},{"text":"This is Andrew from Vigilance AI. Is this Carrie?","start_word":5,"end_word":13,"sentiment":"neutral","sentiment_score":0.16915787756443024}],"average":{"sentiment":"neutral","sentiment_score":0.30055495103200275}}}}