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you for calling Community Restorative Center. If you'd like to speak with our telephone information referral service, please press 1. For all other inquiries or if you would like to speak to our reception, please hold the line. You can also visit our website at www.crcnsw.org.au for informative fact sheets and resources. 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If you'd like to speak with our telephone information referral service, please press 1. For all other inquiries or if you would like to speak to our reception, please hold the line. You can also visit our website at www.crcnsw.org.au for informative fact sheets and resources. Please leave your name, best contact number, and a brief message after the tone, and we will call you back as soon as possible.","paragraphs":[{"sentences":[{"text":"Thank you for calling Community Restorative Center.","start":1.1999999,"end":4.18,"sentiment":"positive","sentiment_score":0.5942140136446271},{"text":"If you'd like to speak with our telephone information referral service, please press 1.","start":4.72,"end":10.42,"sentiment":"neutral","sentiment_score":0.08888181458626475},{"text":"For all other inquiries or if you would like to speak to our reception, please hold the line.","start":10.96,"end":16.595001,"sentiment":"neutral","sentiment_score":-0.008277693349454138},{"text":"You can also visit our website at www.crcnsw.org.au for informative fact sheets and resources.","start":16.975,"end":28.355,"sentiment":"neutral","sentiment_score":0.19230998041374342},{"text":"Please leave your name, best contact number, and a brief message after the tone, and we will call you back as soon as possible.","start":55.93094,"end":63.390938,"sentiment":"neutral","sentiment_score":-0.007408976710091035}],"sentiment":"neutral","sentiment_score":0.1009009000542876,"channel":1,"num_words":77,"start":1.1999999,"end":63.390938}]},"summary":{"result":"success","short":"The customer called Community Restorative Center and was given options to speak with the receptionist or the company's phone number. The customer was also instructed to leave a message with their name, best contact number, and a brief message after the tone, and was assured that the center will call them back."},"intents":{"segments":[{"text":"Please leave your name, best contact number, and a brief message after the tone, and we will call you back as soon as possible.","start_word":53,"end_word":76,"intents":[{"intent":"Share information","confidence_score":0.0017834414}]}]},"sentiments":{"segments":[{"text":"Thank you for calling Community Restorative Center.","start_word":0,"end_word":6,"sentiment":"positive","sentiment_score":0.5939010977745056},{"text":"If you'd like to speak with our telephone information referral service, please press 1. For all other inquiries or if you would like to speak to our reception, please hold the line. You can also visit our website at www.crcnsw.org.au for informative fact sheets and resources. 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