{"metadata":{"transaction_key":"deprecated","request_id":"019f7e11-7188-7563-b545-649cbf721328","sha256":"e221f28f3579cb0b4be135841fac85bf2b93acf877117db65947108a024fa26e","created":"2026-07-20T05:48:21.182Z","duration":6.9119377,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":25,"output_tokens":25},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":25,"output_tokens":5}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"To voice mail. The person you're trying to reach is not available. At the tone, please record your message.","confidence":1.0,"words":[{"word":"to","start":0.16,"end":0.39999998,"confidence":0.97314453,"punctuated_word":"To","sentiment":"negative","sentiment_score":-0.3496805429458618},{"word":"voice","start":0.39999998,"end":0.56,"confidence":0.9941406,"punctuated_word":"voice","sentiment":"negative","sentiment_score":-0.3979722559452057},{"word":"mail","start":0.56,"end":1.06,"confidence":1.0,"punctuated_word":"mail.","sentiment":"negative","sentiment_score":-0.422550916671753},{"word":"the","start":1.36,"end":1.5999999,"confidence":0.99902344,"punctuated_word":"The","sentiment":"negative","sentiment_score":-0.816004753112793},{"word":"person","start":1.5999999,"end":1.92,"confidence":1.0,"punctuated_word":"person","sentiment":"negative","sentiment_score":-0.7794330716133118},{"word":"you're","start":1.92,"end":2.1599998,"confidence":0.9863281,"punctuated_word":"you're","sentiment":"negative","sentiment_score":-0.7965803146362305},{"word":"trying","start":2.1599998,"end":2.48,"confidence":1.0,"punctuated_word":"trying","sentiment":"negative","sentiment_score":-0.8412505984306335},{"word":"to","start":2.48,"end":2.6399999,"confidence":1.0,"punctuated_word":"to","sentiment":"negative","sentiment_score":-0.7997573614120483},{"word":"reach","start":2.6399999,"end":2.8799999,"confidence":1.0,"punctuated_word":"reach","sentiment":"negative","sentiment_score":-0.8216115236282349},{"word":"is","start":2.8799999,"end":3.12,"confidence":1.0,"punctuated_word":"is","sentiment":"negative","sentiment_score":-0.8544524908065796},{"word":"not","start":3.12,"end":3.28,"confidence":1.0,"punctuated_word":"not","sentiment":"negative","sentiment_score":-0.8711100220680237},{"word":"available","start":3.28,"end":3.78,"confidence":1.0,"punctuated_word":"available.","sentiment":"negative","sentiment_score":-0.8131468296051025},{"word":"at","start":4.24,"end":4.4,"confidence":1.0,"punctuated_word":"At","sentiment":"negative","sentiment_score":-0.46041339635849},{"word":"the","start":4.4,"end":4.48,"confidence":1.0,"punctuated_word":"the","sentiment":"negative","sentiment_score":-0.4195024669170379},{"word":"tone","start":4.48,"end":4.96,"confidence":0.9980469,"punctuated_word":"tone,","sentiment":"negative","sentiment_score":-0.3942328989505768},{"word":"please","start":4.96,"end":5.2799997,"confidence":1.0,"punctuated_word":"please","sentiment":"negative","sentiment_score":-0.5112724304199219},{"word":"record","start":5.2799997,"end":5.6,"confidence":1.0,"punctuated_word":"record","sentiment":"negative","sentiment_score":-0.47757428884506226},{"word":"your","start":5.6,"end":5.8399997,"confidence":1.0,"punctuated_word":"your","sentiment":"negative","sentiment_score":-0.4648423194885254},{"word":"message","start":5.8399997,"end":6.3399997,"confidence":0.9975586,"punctuated_word":"message.","sentiment":"neutral","sentiment_score":-0.2384820282459259}],"paragraphs":{"transcript":"\nTo voice mail. The person you're trying to reach is not available. At the tone, please record your message.","paragraphs":[{"sentences":[{"text":"To voice mail.","start":0.16,"end":1.06,"sentiment":"negative","sentiment_score":-0.3900679051876068},{"text":"The person you're trying to reach is not available.","start":1.36,"end":3.78,"sentiment":"negative","sentiment_score":-0.8214829961458842},{"text":"At the tone, please record your message.","start":4.24,"end":6.3399997,"sentiment":"negative","sentiment_score":-0.4237599756036486}],"sentiment":"negative","sentiment_score":-0.6068352900053325,"num_words":19,"start":0.16,"end":6.3399997}]}}]}],"paragraphs":{"transcript":"\nChannel 1: To voice mail. The person you're trying to reach is not available. At the tone, please record your message.","paragraphs":[{"sentences":[{"text":"To voice mail.","start":0.16,"end":1.06,"sentiment":"negative","sentiment_score":-0.3900679051876068},{"text":"The person you're trying to reach is not available.","start":1.36,"end":3.78,"sentiment":"negative","sentiment_score":-0.8214829961458842},{"text":"At the tone, please record your message.","start":4.24,"end":6.3399997,"sentiment":"negative","sentiment_score":-0.4237599756036486}],"sentiment":"negative","sentiment_score":-0.6068352900053325,"channel":1,"num_words":19,"start":0.16,"end":6.3399997}]},"summary":{"result":"success","short":"To voice mail. The person you're trying to reach is not available. At the tone, please record your message."},"intents":{"segments":[{"text":"At the tone, please record your message.","start_word":12,"end_word":18,"intents":[{"intent":"Leave voicemail","confidence_score":0.07456965}]}]},"sentiments":{"segments":[{"text":"To voice mail. The person you're trying to reach is not available. At the tone, please record your message.","start_word":0,"end_word":18,"sentiment":"negative","sentiment_score":-0.6085590124130249}],"average":{"sentiment":"negative","sentiment_score":-0.6085590362548828}}}}