{"metadata":{"transaction_key":"deprecated","request_id":"019fd5ad-1985-7211-a1ca-e9979f446229","sha256":"559dc2cc624b9622d3dcffc68e079b76d8ef431007cfdc47912fd8b1474cb5f8","created":"2026-08-06T06:05:20.807Z","duration":23.975937,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":56,"output_tokens":56},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":56,"output_tokens":4}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"Hi. The person you have called is not available. Please leave a short ten second message after the tone, and we'll send the message as a text. Your voice message is being converted to text and will be sent as an SMS. Goodbye.","confidence":1.0,"words":[{"word":"hi","start":0.32,"end":0.39999998,"confidence":0.9589844,"punctuated_word":"Hi.","sentiment":"neutral","sentiment_score":-0.2471740245819092},{"word":"the","start":0.39999998,"end":0.48,"confidence":0.77685547,"punctuated_word":"The","sentiment":"negative","sentiment_score":-0.6129695773124695},{"word":"person","start":0.48,"end":0.79999995,"confidence":0.99902344,"punctuated_word":"person","sentiment":"negative","sentiment_score":-0.5656552910804749},{"word":"you","start":0.79999995,"end":0.96,"confidence":0.9970703,"punctuated_word":"you","sentiment":"negative","sentiment_score":-0.6629252433776855},{"word":"have","start":0.96,"end":1.1999999,"confidence":1.0,"punctuated_word":"have","sentiment":"negative","sentiment_score":-0.6836192011833191},{"word":"called","start":1.1999999,"end":1.4399999,"confidence":1.0,"punctuated_word":"called","sentiment":"negative","sentiment_score":-0.7126932144165039},{"word":"is","start":1.4399999,"end":1.68,"confidence":1.0,"punctuated_word":"is","sentiment":"negative","sentiment_score":-0.776465654373169},{"word":"not","start":1.68,"end":1.92,"confidence":1.0,"punctuated_word":"not","sentiment":"negative","sentiment_score":-0.7964787483215332},{"word":"available","start":1.92,"end":2.42,"confidence":1.0,"punctuated_word":"available.","sentiment":"negative","sentiment_score":-0.7020218372344971},{"word":"please","start":2.8799999,"end":3.1999998,"confidence":1.0,"punctuated_word":"Please","sentiment":"negative","sentiment_score":-0.5841711163520813},{"word":"leave","start":3.1999998,"end":3.4399998,"confidence":1.0,"punctuated_word":"leave","sentiment":"negative","sentiment_score":-0.43101048469543457},{"word":"a","start":3.4399998,"end":3.6,"confidence":1.0,"punctuated_word":"a","sentiment":"negative","sentiment_score":-0.5069113969802856},{"word":"short","start":3.6,"end":4.08,"confidence":1.0,"punctuated_word":"short","sentiment":"negative","sentiment_score":-0.36396580934524536},{"word":"ten","start":4.08,"end":4.4,"confidence":0.97509766,"punctuated_word":"ten","sentiment":"negative","sentiment_score":-0.4964570105075836},{"word":"second","start":4.4,"end":4.7999997,"confidence":0.99609375,"punctuated_word":"second","sentiment":"negative","sentiment_score":-0.4781324863433838},{"word":"message","start":4.7999997,"end":5.2799997,"confidence":1.0,"punctuated_word":"message","sentiment":"negative","sentiment_score":-0.5095946788787842},{"word":"after","start":5.2799997,"end":5.6,"confidence":1.0,"punctuated_word":"after","sentiment":"neutral","sentiment_score":-0.31922051310539246},{"word":"the","start":5.6,"end":5.7599998,"confidence":1.0,"punctuated_word":"the","sentiment":"negative","sentiment_score":-0.45096591114997864},{"word":"tone","start":5.7599998,"end":6.08,"confidence":0.9538574,"punctuated_word":"tone,","sentiment":"negative","sentiment_score":-0.43896400928497314},{"word":"and","start":6.08,"end":6.24,"confidence":1.0,"punctuated_word":"and","sentiment":"negative","sentiment_score":-0.4907498359680176},{"word":"we'll","start":6.24,"end":6.48,"confidence":0.99902344,"punctuated_word":"we'll","sentiment":"negative","sentiment_score":-0.5069046020507812},{"word":"send","start":6.48,"end":6.72,"confidence":1.0,"punctuated_word":"send","sentiment":"negative","sentiment_score":-0.4788411259651184},{"word":"the","start":6.72,"end":6.8799996,"confidence":0.6582031,"punctuated_word":"the","sentiment":"negative","sentiment_score":-0.46633028984069824},{"word":"message","start":6.8799996,"end":7.2,"confidence":0.99902344,"punctuated_word":"message","sentiment":"negative","sentiment_score":-0.37007588148117065},{"word":"as","start":7.2,"end":7.3599997,"confidence":0.9970703,"punctuated_word":"as","sentiment":"negative","sentiment_score":-0.42618274688720703},{"word":"a","start":7.3599997,"end":7.52,"confidence":1.0,"punctuated_word":"a","sentiment":"negative","sentiment_score":-0.5185086727142334},{"word":"text","start":7.52,"end":8.02,"confidence":1.0,"punctuated_word":"text.","sentiment":"negative","sentiment_score":-0.4438254237174988},{"word":"your","start":18.740875,"end":18.980875,"confidence":0.9980469,"punctuated_word":"Your","sentiment":"negative","sentiment_score":-0.6276862621307373},{"word":"voice","start":18.980875,"end":19.220875,"confidence":1.0,"punctuated_word":"voice","sentiment":"negative","sentiment_score":-0.4800601899623871},{"word":"message","start":19.220875,"end":19.620876,"confidence":1.0,"punctuated_word":"message","sentiment":"negative","sentiment_score":-0.4769079387187958},{"word":"is","start":19.620876,"end":19.780876,"confidence":0.9614258,"punctuated_word":"is","sentiment":"negative","sentiment_score":-0.5965061187744141},{"word":"being","start":19.780876,"end":20.100876,"confidence":1.0,"punctuated_word":"being","sentiment":"negative","sentiment_score":-0.5921157002449036},{"word":"converted","start":20.100876,"end":20.580875,"confidence":1.0,"punctuated_word":"converted","sentiment":"negative","sentiment_score":-0.5845744609832764},{"word":"to","start":20.580875,"end":20.740875,"confidence":0.9970703,"punctuated_word":"to","sentiment":"negative","sentiment_score":-0.558700442314148},{"word":"text","start":20.740875,"end":21.060875,"confidence":1.0,"punctuated_word":"text","sentiment":"negative","sentiment_score":-0.5861493349075317},{"word":"and","start":21.060875,"end":21.140875,"confidence":0.98828125,"punctuated_word":"and","sentiment":"negative","sentiment_score":-0.554203450679779},{"word":"will","start":21.140875,"end":21.300875,"confidence":1.0,"punctuated_word":"will","sentiment":"negative","sentiment_score":-0.5716110467910767},{"word":"be","start":21.300875,"end":21.460875,"confidence":1.0,"punctuated_word":"be","sentiment":"negative","sentiment_score":-0.49518486857414246},{"word":"sent","start":21.460875,"end":21.700874,"confidence":0.99902344,"punctuated_word":"sent","sentiment":"negative","sentiment_score":-0.4694550633430481},{"word":"as","start":21.700874,"end":21.860874,"confidence":0.9980469,"punctuated_word":"as","sentiment":"negative","sentiment_score":-0.4249856472015381},{"word":"an","start":21.860874,"end":22.020874,"confidence":0.9980469,"punctuated_word":"an","sentiment":"negative","sentiment_score":-0.4512954652309418},{"word":"sms","start":22.020874,"end":22.520874,"confidence":1.0,"punctuated_word":"SMS.","sentiment":"negative","sentiment_score":-0.42322468757629395},{"word":"goodbye","start":22.900875,"end":23.400875,"confidence":0.9995117,"punctuated_word":"Goodbye.","sentiment":"negative","sentiment_score":-0.4161190688610077}],"paragraphs":{"transcript":"\nHi. The person you have called is not available. Please leave a short ten second message after the tone, and we'll send the message as a text. Your voice message is being converted to text and will be sent as an SMS. Goodbye.","paragraphs":[{"sentences":[{"text":"Hi.","start":0.32,"end":0.39999998,"sentiment":"neutral","sentiment_score":-0.2471740245819092},{"text":"The person you have called is not available.","start":0.39999998,"end":2.42,"sentiment":"negative","sentiment_score":-0.6891035959124565},{"text":"Please leave a short ten second message after the tone, and we'll send the message as a text.","start":2.8799999,"end":8.02,"sentiment":"negative","sentiment_score":-0.46004511084821487},{"text":"Your voice message is being converted to text and will be sent as an SMS.","start":18.740875,"end":22.520874,"sentiment":"negative","sentiment_score":-0.5261773784955343},{"text":"Goodbye.","start":22.900875,"end":23.400875,"sentiment":"negative","sentiment_score":-0.4161190688610077}],"sentiment":"negative","sentiment_score":-0.5197580124056617,"num_words":43,"start":0.32,"end":23.400875}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hi. The person you have called is not available. Please leave a short ten second message after the tone, and we'll send the message as a text. Your voice message is being converted to text and will be sent as an SMS. Goodbye.","paragraphs":[{"sentences":[{"text":"Hi.","start":0.32,"end":0.39999998,"sentiment":"neutral","sentiment_score":-0.2471740245819092},{"text":"The person you have called is not available.","start":0.39999998,"end":2.42,"sentiment":"negative","sentiment_score":-0.6891035959124565},{"text":"Please leave a short ten second message after the tone, and we'll send the message as a text.","start":2.8799999,"end":8.02,"sentiment":"negative","sentiment_score":-0.46004511084821487},{"text":"Your voice message is being converted to text and will be sent as an SMS.","start":18.740875,"end":22.520874,"sentiment":"negative","sentiment_score":-0.5261773784955343},{"text":"Goodbye.","start":22.900875,"end":23.400875,"sentiment":"negative","sentiment_score":-0.4161190688610077}],"sentiment":"negative","sentiment_score":-0.5197580124056617,"channel":1,"num_words":43,"start":0.32,"end":23.400875}]},"summary":{"result":"success","short":"Hi. The person you have called is not available. Please leave a short ten second message after the tone, and we'll send the message as a text. Your voice message is being converted to text and will be sent as an SMS. Goodbye."},"intents":{"segments":[{"text":"Goodbye.","start_word":42,"end_word":42,"intents":[{"intent":"Leave message","confidence_score":0.14796934}]}]},"sentiments":{"segments":[{"text":"Hi.","start_word":0,"end_word":0,"sentiment":"neutral","sentiment_score":-0.2471740245819092},{"text":"The person you have called is not available. Please leave a short ten second message after the tone, and we'll send the message as a text. Your voice message is being converted to text and will be sent as an SMS. Goodbye.","start_word":1,"end_word":42,"sentiment":"negative","sentiment_score":-0.524019181728363}],"average":{"sentiment":"negative","sentiment_score":-0.514131852558681}}}}