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Are you able to type in the coupon which is Savor 15 at the top of that page? It's Savor15, SAV ER. Yeah. Fifteen. Yeah. Mhmm. It does it work? Okay. Yeah. So if since you're ordering now, if ever our team received the order within this day, they activate the service ASAP, or they want it to be on Tuesday? So I suggest if ever tomorrow you can just process the order by tomorrow or the day you want it to be activated. Yeah. Okay. Yeah. That's correct. Or within this day. Within twenty four hours. Mhmm. Okay then. So if ever you'll be out of Internet service while we were in progress in activating it. Is that okay? Mhmm. For a for a moment. Okay. Okay. Sure. Okay. Let me just check. Is it William Bolas? Okay. We'll then activate the service once the payment has been confirmed. Okay. Then we'll update you once it's successful. Usually, it takes within this day or within twenty four hours. But I think it's within twenty four hours now since we're already closing for office hour. Yeah. Mhmm. Then we'll also send you an email instruction how to establish a connection through your router. Okay. You're welcome. Bye. 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Good afternoon. This is Maureen from Ertel tech support. How can I assist you today? Mhmm.\n\nMhmm. Mhmm. Okay. Mhmm. The 15% discount?\n\nOkay. Are you able to type in the coupon which is Savor 15 at the top of that page? It's Savor15, SAV ER. Yeah. Fifteen.\n\nYeah. Mhmm. It does it work? Okay. Yeah.\n\nSo if since you're ordering now, if ever our team received the order within this day, they activate the service ASAP, or they want it to be on Tuesday? So I suggest if ever tomorrow you can just process the order by tomorrow or the day you want it to be activated. Yeah. Okay. Yeah.\n\nThat's correct. Or within this day. Within twenty four hours. Mhmm. Okay then.\n\nSo if ever you'll be out of Internet service while we were in progress in activating it. Is that okay? Mhmm. For a for a moment. Okay.\n\nOkay. Sure. Okay. Let me just check. Is it William Bolas?\n\nOkay. We'll then activate the service once the payment has been confirmed. Okay. Then we'll update you once it's successful. 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Yeah. I I I called earlier about setting up a service and canceling the previous one. I've given notice to my current ISP to stop service as of Wednesday, July 1. So I'm I'm I'm looking to set up a new service. I'm online about to order it, but the promotional discount for the first six months is not being applied. Yeah. Correct. It's it's charging me the the full amount. Sorry. What's the what's the coupon number? Sava fifteen. All one word? Okay. Great. Thank you. Cool. I'll do that now. Thank you. Yeah. Yeah. It does work. And it's it's noting that a driver's license is a mandatory field. We we can activate the service tomorrow. That's fine. Well okay. So if if I if I process the order now, which I'm going to, it's gonna get activated now? Okay. Cool. Yep. Yep. Okay. Cool. Let's let's do that now then. Okay. Sure. That's fine. Yep. Cool. I am I'm just paying now. One moment. Total charge, $1.01 $4.00 1. Yep. Okay. Cool. I've submitted the order. That's me. Yep. Cool. How long how long does that normally take? Okay. Sure. And and the team will keep me up to date on when that's gonna happen and when I'll be out of Internet. Beautiful. Thank you. Bye. You too. 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Good afternoon. This is Maureen from Ertel tech support. How can I assist\n\nChannel 1: Hi\n\nChannel 0: you\n\nChannel 1: there.\n\nChannel 0: today?\n\nChannel 1: Yeah.\n\nChannel 0: Mhmm.\n\nChannel 1: I I I called earlier about setting up a service and\n\nChannel 0: Mhmm.\n\nChannel 1: canceling the previous one. I've given\n\nChannel 0: Mhmm.\n\nChannel 1: notice to my current ISP to stop service as of Wednesday, July 1.\n\nChannel 0: Okay.\n\nChannel 1: So I'm I'm I'm looking to set up a new service. I'm online about to order it, but the promotional discount for the first six months is not being applied.\n\nChannel 0: Mhmm. The 15% discount?\n\nChannel 1: Yeah. Correct. It's it's charging me the the full amount.\n\nChannel 0: Okay. Are you able to type in the coupon which is Savor 15 at the top of that page?\n\nChannel 1: Sorry. What's the what's the coupon number?\n\nChannel 0: It's Savor15, SAV\n\nChannel 1: Sava fifteen.\n\nChannel 0: ER. Yeah.\n\nChannel 1: All\n\nChannel 0: Fifteen.\n\nChannel 1: one word?\n\nChannel 0: Yeah.\n\nChannel 1: Okay. Great. Thank you.\n\nChannel 0: Mhmm.\n\nChannel 1: Cool.\n\nChannel 0: It\n\nChannel 1: I'll do\n\nChannel 0: does it\n\nChannel 1: that now.\n\nChannel 0: work?\n\nChannel 1: Thank you. Yeah. Yeah. It does work. And it's it's noting\n\nChannel 0: Okay.\n\nChannel 1: that a driver's license is a mandatory field.\n\nChannel 0: Yeah. So if since you're ordering now, if ever our team received the order within this day, they activate the service ASAP, or they want it to be on Tuesday?\n\nChannel 1: We we can activate the service tomorrow. That's fine.\n\nChannel 0: So I suggest if ever tomorrow you can just process the order by tomorrow or the day you want it to be activated.\n\nChannel 1: Well okay. So if if I if I process the order now, which I'm going to,\n\nChannel 0: Yeah.\n\nChannel 1: it's gonna get activated\n\nChannel 0: Okay.\n\nChannel 1: now?\n\nChannel 0: Yeah. That's correct. Or within\n\nChannel 1: Okay.\n\nChannel 0: this day.\n\nChannel 1: Cool.\n\nChannel 0: Within\n\nChannel 1: Yep.\n\nChannel 0: twenty four hours. Mhmm.\n\nChannel 1: Yep. Okay. Cool. Let's let's do that now then.\n\nChannel 0: Okay then. So if ever you'll be out of Internet service while we were in progress in activating it. Is\n\nChannel 1: Okay.\n\nChannel 0: that okay? Mhmm.\n\nChannel 1: Sure. That's fine.\n\nChannel 0: For a for a moment.\n\nChannel 1: Yep. Cool. I am I'm just\n\nChannel 0: Okay.\n\nChannel 1: paying now. One moment.\n\nChannel 0: Okay. Sure.\n\nChannel 1: Total charge, $1.01 $4.00 1. Yep. Okay. Cool. I've submitted the order.\n\nChannel 0: Okay. Let me just check. Is it William Bolas?\n\nChannel 1: That's me. Yep.\n\nChannel 0: Okay. We'll then activate the service once the payment has been confirmed.\n\nChannel 1: Cool.\n\nChannel 0: Okay. Then we'll update you once it's successful.\n\nChannel 1: How long how long does that normally take?\n\nChannel 0: Usually, it takes within this day or within twenty four hours. But I think it's within twenty four hours now since we're already closing for office hour.\n\nChannel 1: Okay. Sure. And and the team will keep me up to date on when that's gonna happen and when I'll be out of Internet.\n\nChannel 0: Yeah. Mhmm. Then we'll also send you an email instruction how to establish a connection through your router.\n\nChannel 1: Beautiful. Thank you.\n\nChannel 0: Okay. You're welcome. Bye. Have a great day.\n\nChannel 1: Bye. You too. 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The representative informs the customer that the promotional discount for the first six months is not being applied and that they will activate the service when the payment is confirmed. The customer is instructed to process the order by tomorrow or the day they want it to be activated and to update the representative once it's successful."},"intents":{"segments":[{"text":"So I'm I'm I'm looking to set up a new service. I'm online about to order it, but the promotional discount for the first six months is not being applied. Mhmm.","start_word":53,"end_word":83,"intents":[{"intent":"Assist with setting up a new service","confidence_score":0.035731204}]},{"text":"The 15% discount? Yeah. Correct. It's it's charging me the the full amount. Okay.","start_word":84,"end_word":97,"intents":[{"intent":"Provide an additional discount","confidence_score":0.00001895084}]},{"text":"Are you able to type in the coupon which is Savor 15 at the top of that page? Sorry.","start_word":98,"end_word":116,"intents":[{"intent":"Request a coupon","confidence_score":0.0062350426}]},{"text":"Total charge, $1.01 $4.00 1. Yep. Okay.","start_word":323,"end_word":329,"intents":[{"intent":"Confirm payment","confidence_score":0.19273376}]},{"text":"Is it William Bolas?","start_word":340,"end_word":343,"intents":[{"intent":"Check order status","confidence_score":0.01623639}]},{"text":"Then we'll update you once it's successful. How long how long does that normally take? Usually, it takes within this day or within twenty four hours. But I think it's within twenty four hours now since we're already closing for office hour. Okay. Sure. And and the team will keep me up to date on when that's gonna happen and when I'll be out of Internet. 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I'm online about to order it, but the promotional discount for the first six months is not being applied. Mhmm. The 15% discount? Yeah. Correct. It's it's charging me the the full amount. Okay. Are you able to type in the coupon which is Savor 15 at the top of that page? Sorry. What's the what's the coupon number? It's Savor15, SAV Sava fifteen. ER. Yeah. All Fifteen. one word? Yeah. Okay.","start_word":10,"end_word":135,"sentiment":"neutral","sentiment_score":-0.09342060983181},{"text":"Great. Thank you.","start_word":136,"end_word":138,"sentiment":"positive","sentiment_score":0.4768045842647553},{"text":"Mhmm. Cool. It I'll do does it that now. work? Thank you. Yeah. Yeah. It does work. And it's it's noting Okay. that a driver's license is a mandatory field. Yeah. So if since you're ordering now, if ever our team received the order within this day, they activate the service ASAP, or they want it to be on Tuesday? We we can activate the service tomorrow. That's fine. So I suggest if ever tomorrow you can just process the order by tomorrow or the day you want it to be activated. Well okay. So if if I if I process the order now, which I'm going to, Yeah. it's gonna get activated Okay. now? Yeah. That's correct. Or within Okay. this day.","start_word":139,"end_word":261,"sentiment":"neutral","sentiment_score":0.08610406524039865},{"text":"Cool.","start_word":262,"end_word":262,"sentiment":"positive","sentiment_score":0.3941819667816162},{"text":"Within Yep. twenty four hours. Mhmm. Yep. Okay.","start_word":263,"end_word":270,"sentiment":"neutral","sentiment_score":0.16210205852985382},{"text":"Cool.","start_word":271,"end_word":271,"sentiment":"positive","sentiment_score":0.3824538290500641},{"text":"Let's let's do that now then. Okay then. So if ever you'll be out of Internet service while we were in progress in activating it. Is Okay. that okay? Mhmm. Sure. That's fine. For a for a moment. Yep. Cool. I am I'm just Okay. paying now. One moment. Okay. Sure. Total charge, $1.01 $4.00 1. Yep. Okay. Cool. I've submitted the order. Okay. Let me just check. Is it William Bolas? That's me. Yep. Okay. We'll then activate the service once the payment has been confirmed. Cool. Okay. Then we'll update you once it's successful. How long how long does that normally take? Usually, it takes within this day or within twenty four hours. But I think it's within twenty four hours now since we're already closing for office hour. Okay. Sure. And and the team will keep me up to date on when that's gonna happen and when I'll be out of Internet. Yeah. Mhmm. Then we'll also send you an email instruction how to establish a connection through your router.","start_word":272,"end_word":444,"sentiment":"neutral","sentiment_score":0.12113382667303084},{"text":"Beautiful. Thank you. Okay. You're welcome. Bye. Have a great day.","start_word":445,"end_word":455,"sentiment":"positive","sentiment_score":0.5663232207298279},{"text":"Bye. You too. 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