{"metadata":{"transaction_key":"deprecated","request_id":"019f6d72-650b-7260-a2bd-ed1f424654bc","sha256":"d63da01e5aea5aa5d327194c5c1e1f7927c5331ba4ce8b758478db72ec2c731d","created":"2026-07-17T00:20:42.467Z","duration":6.6239376,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":27,"output_tokens":27},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":27,"output_tokens":5}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"Sorry. I can't get to your call right now. But if you leave your name and number, I'll get","confidence":0.9980469,"words":[{"word":"sorry","start":2.0,"end":2.32,"confidence":0.7648926,"punctuated_word":"Sorry.","sentiment":"negative","sentiment_score":-0.5018516778945923},{"word":"i","start":2.32,"end":2.48,"confidence":0.99902344,"punctuated_word":"I","sentiment":"negative","sentiment_score":-0.6439410448074341},{"word":"can't","start":2.48,"end":2.6399999,"confidence":1.0,"punctuated_word":"can't","sentiment":"negative","sentiment_score":-0.6712297201156616},{"word":"get","start":2.6399999,"end":2.8799999,"confidence":1.0,"punctuated_word":"get","sentiment":"negative","sentiment_score":-0.7318499684333801},{"word":"to","start":2.8799999,"end":3.04,"confidence":0.85546875,"punctuated_word":"to","sentiment":"negative","sentiment_score":-0.7439083456993103},{"word":"your","start":3.04,"end":3.1999998,"confidence":0.9863281,"punctuated_word":"your","sentiment":"negative","sentiment_score":-0.7336127758026123},{"word":"call","start":3.1999998,"end":3.4399998,"confidence":1.0,"punctuated_word":"call","sentiment":"negative","sentiment_score":-0.6249290704727173},{"word":"right","start":3.4399998,"end":3.6799998,"confidence":1.0,"punctuated_word":"right","sentiment":"negative","sentiment_score":-0.5431498885154724},{"word":"now","start":3.6799998,"end":4.0,"confidence":0.85546875,"punctuated_word":"now.","sentiment":"negative","sentiment_score":-0.5078072547912598},{"word":"but","start":4.0,"end":4.16,"confidence":0.9980469,"punctuated_word":"But","sentiment":"neutral","sentiment_score":0.0511702299118042},{"word":"if","start":4.16,"end":4.24,"confidence":0.9980469,"punctuated_word":"if","sentiment":"neutral","sentiment_score":0.2303158193826675},{"word":"you","start":4.24,"end":4.4,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.10146821290254592},{"word":"leave","start":4.4,"end":4.72,"confidence":0.9970703,"punctuated_word":"leave","sentiment":"neutral","sentiment_score":0.08329037576913834},{"word":"your","start":4.72,"end":4.96,"confidence":1.0,"punctuated_word":"your","sentiment":"neutral","sentiment_score":0.07805141061544418},{"word":"name","start":4.96,"end":5.3599997,"confidence":1.0,"punctuated_word":"name","sentiment":"neutral","sentiment_score":0.09302594512701036},{"word":"and","start":5.3599997,"end":5.6,"confidence":1.0,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.13894453644752502},{"word":"number","start":5.6,"end":6.1,"confidence":0.9802246,"punctuated_word":"number,","sentiment":"neutral","sentiment_score":0.1653536856174469},{"word":"i'll","start":6.16,"end":6.3199997,"confidence":0.9875488,"punctuated_word":"I'll","sentiment":"neutral","sentiment_score":0.2441028207540512},{"word":"get","start":6.3199997,"end":6.6239376,"confidence":0.97998047,"punctuated_word":"get","sentiment":"neutral","sentiment_score":0.0597212053835392}],"paragraphs":{"transcript":"\nSorry. I can't get to your call right now. But if you leave your name and number, I'll get","paragraphs":[{"sentences":[{"text":"Sorry.","start":2.0,"end":2.32,"sentiment":"negative","sentiment_score":-0.5018516778945923},{"text":"I can't get to your call right now.","start":2.32,"end":4.0,"sentiment":"negative","sentiment_score":-0.650053508579731},{"text":"But if you leave your name and number, I'll get","start":4.0,"end":6.6239376,"sentiment":"neutral","sentiment_score":0.12454442419111729}],"sentiment":"neutral","sentiment_score":-0.2345702897169088,"num_words":19,"start":2.0,"end":6.6239376}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Sorry. I can't get to your call right now. But if you leave your name and number, I'll get","paragraphs":[{"sentences":[{"text":"Sorry.","start":2.0,"end":2.32,"sentiment":"negative","sentiment_score":-0.5018516778945923},{"text":"I can't get to your call right now.","start":2.32,"end":4.0,"sentiment":"negative","sentiment_score":-0.650053508579731},{"text":"But if you leave your name and number, I'll get","start":4.0,"end":6.6239376,"sentiment":"neutral","sentiment_score":0.12454442419111729}],"sentiment":"neutral","sentiment_score":-0.2345702897169088,"channel":1,"num_words":19,"start":2.0,"end":6.6239376}]},"summary":{"result":"success","short":"Sorry. I can't get to your call right now. But if you leave your name and number, I'll get"},"intents":{"segments":[{"text":"I can't get to your call right now.","start_word":1,"end_word":8,"intents":[{"intent":"Provide contact information","confidence_score":0.07932662}]}]},"sentiments":{"segments":[{"text":"Sorry. I can't get to your call right now.","start_word":0,"end_word":8,"sentiment":"negative","sentiment_score":-0.6195690631866455},{"text":"But if you leave your name and number, I'll get","start_word":9,"end_word":18,"sentiment":"neutral","sentiment_score":0.1564885675907135}],"average":{"sentiment":"neutral","sentiment_score":-0.21716880798339844}}}}