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George?","start":10.16,"end":10.9,"sentiment":"neutral","sentiment_score":0.018357661552727222}],"sentiment":"neutral","sentiment_score":0.018357661552727222,"channel":0,"num_words":2,"start":10.16,"end":10.9},{"sentences":[{"text":"This Georgia?","start":12.08,"end":12.82,"sentiment":"neutral","sentiment_score":0.003036238718777895}],"sentiment":"neutral","sentiment_score":0.003036238718777895,"channel":1,"num_words":2,"start":12.08,"end":12.82},{"sentences":[{"text":"Alright.","start":13.599999,"end":14.099999,"sentiment":"neutral","sentiment_score":0.1573997139930725},{"text":"This is Harleen calling from Gutter Clean Forest.","start":14.455,"end":17.015,"sentiment":"neutral","sentiment_score":0.17594825476408005},{"text":"How are you today?","start":17.015,"end":17.994999,"sentiment":"positive","sentiment_score":0.33996380120515823},{"text":"Calling from Gutter Clean Forest.","start":22.135,"end":23.994999,"sentiment":"neutral","sentiment_score":0.03778711669147015},{"text":"I just want to I wanted to check available for us to schedule your cleaning job on September 18.","start":24.535,"end":31.439999,"sentiment":"neutral","sentiment_score":0.05042032721011262}],"sentiment":"neutral","sentiment_score":0.11004764209123882,"channel":0,"num_words":37,"start":13.599999,"end":31.439999},{"sentences":[{"text":"Send the ID.","start":33.3,"end":34.36,"sentiment":"neutral","sentiment_score":-0.010802128662665686}],"sentiment":"neutral","sentiment_score":-0.010802128662665686,"channel":1,"num_words":3,"start":33.3,"end":34.36},{"sentences":[{"text":"Yeah.","start":35.66,"end":35.98,"sentiment":"neutral","sentiment_score":0.03886912390589714},{"text":"Is it okay?","start":35.98,"end":36.88,"sentiment":"neutral","sentiment_score":0.027481813604633015}],"sentiment":"neutral","sentiment_score":0.030328641179949045,"channel":0,"num_words":4,"start":35.66,"end":36.88},{"sentences":[{"text":"Can you ring me back can you ring me back in one minute?","start":40.595,"end":43.255,"sentiment":"neutral","sentiment_score":-0.13075119600846216}],"sentiment":"neutral","sentiment_score":-0.13075119600846216,"channel":1,"num_words":13,"start":40.595,"end":43.255},{"sentences":[{"text":"Alright.","start":44.125,"end":44.524998,"sentiment":"neutral","sentiment_score":0.03293312340974808},{"text":"Alright.","start":44.524998,"end":45.024998,"sentiment":"neutral","sentiment_score":0.05696398764848709}],"sentiment":"neutral","sentiment_score":0.044948555529117584,"channel":0,"num_words":2,"start":44.125,"end":45.024998},{"sentences":[{"text":"Please give us a ring back in one minute.","start":45.715,"end":47.495,"sentiment":"neutral","sentiment_score":0.019050690448946424}],"sentiment":"neutral","sentiment_score":0.019050690448946424,"channel":1,"num_words":9,"start":45.715,"end":47.495},{"sentences":[{"text":"Okay.","start":48.045,"end":48.445,"sentiment":"neutral","sentiment_score":0.06402073800563812},{"text":"Okay, George.","start":48.445,"end":49.265,"sentiment":"neutral","sentiment_score":0.11740744113922119}],"sentiment":"neutral","sentiment_score":0.09961187342802684,"channel":0,"num_words":3,"start":48.045,"end":49.265},{"sentences":[{"text":"Okay.","start":48.995,"end":49.475,"sentiment":"neutral","sentiment_score":0.21414193511009216},{"text":"Thanks.","start":49.475,"end":49.975,"sentiment":"neutral","sentiment_score":0.30094069242477417}],"sentiment":"neutral","sentiment_score":0.25754131376743317,"channel":1,"num_words":2,"start":48.995,"end":49.975}]},"summary":{"result":"success","short":"A representative from Gutter Clean Forest called George and asked about his availability for a cleaning job on September 18. George answered but was uncooperative and asked to be called back in a minute. The representative agreed to call back in a minute and thanked George."},"intents":{"segments":[{"text":"Calling from Gutter Clean Forest. I just want to I wanted to check available for us to schedule your cleaning job on September 18. Send the ID.","start_word":32,"end_word":58,"intents":[{"intent":"Schedule cleaning job","confidence_score":0.77529585}]}]},"sentiments":{"segments":[{"text":"Hello? Who's calling? Hello. Good Hello? morning, George. Is this George? Right? Hello? Is this Yes. George? This Georgia? Alright. This is Harleen calling from Gutter Clean Forest. How are you today? Calling from Gutter Clean Forest. I just want to I wanted to check available for us to schedule your cleaning job on September 18. Send the ID. Yeah. Is it okay? Can you ring me back can you ring me back in one minute? Alright. Alright. Please give us a ring back in one minute. Okay. Okay, George. Okay.","start_word":0,"end_word":90,"sentiment":"neutral","sentiment_score":0.049291420727968216},{"text":"Thanks.","start_word":91,"end_word":91,"sentiment":"positive","sentiment_score":0.4524464011192322}],"average":{"sentiment":"neutral","sentiment_score":0.055176891549660344}}}}