{"metadata":{"transaction_key":"deprecated","request_id":"019fb0d6-3fac-7213-ab31-0b997fbf1227","sha256":"ba8eea05e14581107259b4e96f0a1157ef46e248248527f0e1d9c7e8ffff2d33","created":"2026-07-30T02:24:20.207Z","duration":93.23994,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":343,"output_tokens":56},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":394,"output_tokens":394},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":394,"output_tokens":10}},"results":{"channels":[{"alternatives":[{"transcript":"Hello? Hey, Billy. How's it doing? Yeah. That's good. This is Daniel calling from Suburb Stack. I just saw your text message from last night. Yep. Yeah. I was just ringing to see what changed. Yeah. Fair enough, man. As as discussed on the demo, you have to pay up front. Yeah. Fair enough, man. Well, yeah, you've always got our number. If the results don't match your standards, you know where to find us. Alright? No worries.","confidence":0.9941406,"words":[{"word":"hello","start":4.56,"end":5.06,"confidence":0.9724121,"punctuated_word":"Hello?","sentiment":"neutral","sentiment_score":0.017685942351818085},{"word":"hey","start":6.56,"end":6.7999997,"confidence":0.7487793,"punctuated_word":"Hey,","sentiment":"neutral","sentiment_score":0.057777926325798035},{"word":"billy","start":6.7999997,"end":7.12,"confidence":0.9433594,"punctuated_word":"Billy.","sentiment":"neutral","sentiment_score":0.08131108433008194},{"word":"how's","start":7.12,"end":7.2799997,"confidence":0.95751953,"punctuated_word":"How's","sentiment":"neutral","sentiment_score":0.12814873456954956},{"word":"it","start":7.2799997,"end":7.44,"confidence":0.9951172,"punctuated_word":"it","sentiment":"neutral","sentiment_score":0.15007251501083374},{"word":"doing","start":7.44,"end":7.94,"confidence":0.93310547,"punctuated_word":"doing?","sentiment":"neutral","sentiment_score":0.13532444834709167},{"word":"yeah","start":9.44,"end":9.94,"confidence":0.80981445,"punctuated_word":"Yeah.","sentiment":"positive","sentiment_score":0.35922807455062866},{"word":"that's","start":10.8,"end":11.12,"confidence":0.9975586,"punctuated_word":"That's","sentiment":"positive","sentiment_score":0.5700570344924927},{"word":"good","start":11.12,"end":11.5199995,"confidence":1.0,"punctuated_word":"good.","sentiment":"positive","sentiment_score":0.5368108749389648},{"word":"this","start":11.5199995,"end":11.759999,"confidence":0.86328125,"punctuated_word":"This","sentiment":"neutral","sentiment_score":0.23413465917110443},{"word":"is","start":11.759999,"end":11.92,"confidence":1.0,"punctuated_word":"is","sentiment":"neutral","sentiment_score":0.22388851642608645},{"word":"daniel","start":11.92,"end":12.32,"confidence":0.9980469,"punctuated_word":"Daniel","sentiment":"neutral","sentiment_score":0.15134333074092865},{"word":"calling","start":12.32,"end":12.559999,"confidence":0.9951172,"punctuated_word":"calling","sentiment":"neutral","sentiment_score":0.1386052519083023},{"word":"from","start":12.559999,"end":12.799999,"confidence":1.0,"punctuated_word":"from","sentiment":"neutral","sentiment_score":0.19909018278121948},{"word":"suburb","start":12.799999,"end":13.2,"confidence":0.7944336,"punctuated_word":"Suburb","sentiment":"neutral","sentiment_score":0.2122686356306076},{"word":"stack","start":13.2,"end":13.44,"confidence":0.85424805,"punctuated_word":"Stack.","sentiment":"neutral","sentiment_score":0.22964191436767575},{"word":"i","start":13.44,"end":13.5199995,"confidence":0.99609375,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.1115151047706604},{"word":"just","start":13.5199995,"end":13.759999,"confidence":1.0,"punctuated_word":"just","sentiment":"neutral","sentiment_score":0.1137906014919281},{"word":"saw","start":13.759999,"end":13.92,"confidence":0.99902344,"punctuated_word":"saw","sentiment":"neutral","sentiment_score":0.1008674129843712},{"word":"your","start":13.92,"end":14.08,"confidence":0.98291016,"punctuated_word":"your","sentiment":"neutral","sentiment_score":0.08099817484617233},{"word":"text","start":14.08,"end":14.32,"confidence":0.99902344,"punctuated_word":"text","sentiment":"neutral","sentiment_score":0.11916428804397584},{"word":"message","start":14.32,"end":14.639999,"confidence":0.9970703,"punctuated_word":"message","sentiment":"neutral","sentiment_score":0.07546718418598175},{"word":"from","start":14.639999,"end":14.88,"confidence":1.0,"punctuated_word":"from","sentiment":"neutral","sentiment_score":0.05230950564146042},{"word":"last","start":14.88,"end":15.04,"confidence":1.0,"punctuated_word":"last","sentiment":"neutral","sentiment_score":0.04870121926069259},{"word":"night","start":15.04,"end":15.375,"confidence":0.98217773,"punctuated_word":"night.","sentiment":"neutral","sentiment_score":0.07756850123405457},{"word":"yep","start":16.735,"end":17.235,"confidence":0.81591797,"punctuated_word":"Yep.","sentiment":"neutral","sentiment_score":0.035019923001527786},{"word":"yeah","start":17.775,"end":18.015,"confidence":0.99658203,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.013825861737132072},{"word":"i","start":18.015,"end":18.095,"confidence":0.9980469,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.02610795758664608},{"word":"was","start":18.095,"end":18.255,"confidence":0.99902344,"punctuated_word":"was","sentiment":"neutral","sentiment_score":-0.027001412585377693},{"word":"just","start":18.255,"end":18.494999,"confidence":1.0,"punctuated_word":"just","sentiment":"neutral","sentiment_score":-0.026657383888959885},{"word":"ringing","start":18.494999,"end":18.735,"confidence":0.99902344,"punctuated_word":"ringing","sentiment":"neutral","sentiment_score":-0.038175247609615326},{"word":"to","start":18.735,"end":18.895,"confidence":1.0,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.05410078912973404},{"word":"see","start":18.895,"end":19.135,"confidence":1.0,"punctuated_word":"see","sentiment":"neutral","sentiment_score":-0.03948109596967697},{"word":"what","start":19.135,"end":19.295,"confidence":0.99902344,"punctuated_word":"what","sentiment":"neutral","sentiment_score":-0.028978150337934497},{"word":"changed","start":19.295,"end":19.795,"confidence":0.9921875,"punctuated_word":"changed.","sentiment":"neutral","sentiment_score":-0.03957870602607727},{"word":"yeah","start":26.335,"end":26.654999,"confidence":0.9765625,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.006579535081982613},{"word":"fair","start":26.654999,"end":26.895,"confidence":1.0,"punctuated_word":"Fair","sentiment":"neutral","sentiment_score":0.0320608876645565},{"word":"enough","start":26.895,"end":27.215,"confidence":0.9951172,"punctuated_word":"enough,","sentiment":"neutral","sentiment_score":0.030358681455254555},{"word":"man","start":27.215,"end":27.455,"confidence":0.99365234,"punctuated_word":"man.","sentiment":"neutral","sentiment_score":0.03708674758672714},{"word":"as","start":27.455,"end":27.775,"confidence":0.94384766,"punctuated_word":"As","sentiment":"neutral","sentiment_score":0.047634556889534},{"word":"as","start":27.775,"end":27.935,"confidence":0.86865234,"punctuated_word":"as","sentiment":"neutral","sentiment_score":0.03762044757604599},{"word":"discussed","start":27.935,"end":28.415,"confidence":0.9980469,"punctuated_word":"discussed","sentiment":"neutral","sentiment_score":0.04766952618956566},{"word":"on","start":28.415,"end":28.575,"confidence":1.0,"punctuated_word":"on","sentiment":"neutral","sentiment_score":0.04522046446800232},{"word":"the","start":28.575,"end":28.814999,"confidence":0.99121094,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.03288103640079498},{"word":"demo","start":28.814999,"end":29.314999,"confidence":0.9951172,"punctuated_word":"demo,","sentiment":"neutral","sentiment_score":0.030009932816028595},{"word":"you","start":29.375,"end":29.615,"confidence":0.99902344,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.00012541934847831726},{"word":"have","start":29.615,"end":29.855,"confidence":0.32006836,"punctuated_word":"have","sentiment":"neutral","sentiment_score":0.009338337928056715},{"word":"to","start":29.855,"end":30.015,"confidence":0.9970703,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.007729560136795044},{"word":"pay","start":30.015,"end":30.175,"confidence":0.99902344,"punctuated_word":"pay","sentiment":"neutral","sentiment_score":-0.006433282047510147},{"word":"up","start":30.175,"end":30.415,"confidence":0.5551758,"punctuated_word":"up","sentiment":"neutral","sentiment_score":-0.008758455514907837},{"word":"front","start":30.415,"end":30.81,"confidence":0.98779297,"punctuated_word":"front.","sentiment":"neutral","sentiment_score":-0.0013133250176906586},{"word":"yeah","start":79.354996,"end":79.59499,"confidence":0.75756836,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.07197174429893494},{"word":"fair","start":79.59499,"end":79.835,"confidence":0.9941406,"punctuated_word":"Fair","sentiment":"neutral","sentiment_score":0.08322781324386597},{"word":"enough","start":79.835,"end":80.155,"confidence":0.9848633,"punctuated_word":"enough,","sentiment":"neutral","sentiment_score":0.08067337423563004},{"word":"man","start":80.155,"end":80.475,"confidence":0.984375,"punctuated_word":"man.","sentiment":"neutral","sentiment_score":0.10481712967157364},{"word":"well","start":80.475,"end":80.634995,"confidence":0.8449707,"punctuated_word":"Well,","sentiment":"neutral","sentiment_score":0.06720936298370361},{"word":"yeah","start":80.634995,"end":80.954994,"confidence":0.8520508,"punctuated_word":"yeah,","sentiment":"neutral","sentiment_score":0.06252782791852951},{"word":"you've","start":80.954994,"end":81.195,"confidence":0.99072266,"punctuated_word":"you've","sentiment":"neutral","sentiment_score":0.06132581830024719},{"word":"always","start":81.195,"end":81.435,"confidence":0.9951172,"punctuated_word":"always","sentiment":"neutral","sentiment_score":0.06165548786520958},{"word":"got","start":81.435,"end":81.59499,"confidence":0.9980469,"punctuated_word":"got","sentiment":"neutral","sentiment_score":0.06552501022815704},{"word":"our","start":81.59499,"end":81.755,"confidence":0.87158203,"punctuated_word":"our","sentiment":"neutral","sentiment_score":0.03685113042593002},{"word":"number","start":81.755,"end":82.235,"confidence":0.95458984,"punctuated_word":"number.","sentiment":"neutral","sentiment_score":0.044528547674417496},{"word":"if","start":82.235,"end":82.715,"confidence":0.9941406,"punctuated_word":"If","sentiment":"neutral","sentiment_score":-0.04188264161348343},{"word":"the","start":82.715,"end":82.795,"confidence":0.89746094,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.04974675923585892},{"word":"results","start":82.795,"end":83.195,"confidence":0.875,"punctuated_word":"results","sentiment":"neutral","sentiment_score":-0.07994484901428223},{"word":"don't","start":83.195,"end":83.435,"confidence":0.9921875,"punctuated_word":"don't","sentiment":"neutral","sentiment_score":-0.06554344296455383},{"word":"match","start":83.435,"end":83.674995,"confidence":0.9980469,"punctuated_word":"match","sentiment":"neutral","sentiment_score":-0.015354469418525696},{"word":"your","start":83.674995,"end":83.755,"confidence":0.8886719,"punctuated_word":"your","sentiment":"neutral","sentiment_score":-0.08371385931968689},{"word":"standards","start":83.755,"end":84.255,"confidence":0.9941406,"punctuated_word":"standards,","sentiment":"neutral","sentiment_score":-0.05045266076922417},{"word":"you","start":84.48494,"end":84.56494,"confidence":0.9970703,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.06274180859327316},{"word":"know","start":84.56494,"end":84.644936,"confidence":0.9980469,"punctuated_word":"know","sentiment":"neutral","sentiment_score":-0.010485105216503143},{"word":"where","start":84.644936,"end":84.72494,"confidence":0.9838867,"punctuated_word":"where","sentiment":"neutral","sentiment_score":-0.03402149677276611},{"word":"to","start":84.72494,"end":84.80494,"confidence":0.99902344,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.037595055997371674},{"word":"find","start":84.80494,"end":85.08494,"confidence":1.0,"punctuated_word":"find","sentiment":"neutral","sentiment_score":-0.04499618709087372},{"word":"us","start":85.08494,"end":85.36494,"confidence":0.89819336,"punctuated_word":"us.","sentiment":"neutral","sentiment_score":-0.062253206968307495},{"word":"alright","start":85.36494,"end":85.86494,"confidence":0.9748535,"punctuated_word":"Alright?","sentiment":"neutral","sentiment_score":0.08287861198186874},{"word":"no","start":88.48494,"end":88.644936,"confidence":0.97998047,"punctuated_word":"No","sentiment":"neutral","sentiment_score":0.2264830619096756},{"word":"worries","start":88.644936,"end":89.144936,"confidence":0.9980469,"punctuated_word":"worries.","sentiment":"neutral","sentiment_score":0.2692960500717163}],"paragraphs":{"transcript":"\nHello? Hey, Billy. How's it doing? Yeah. That's good.\n\nThis is Daniel calling from Suburb Stack. I just saw your text message from last night. Yep. Yeah. I was just ringing to see what changed.\n\nYeah. Fair enough, man. As as discussed on the demo, you have to pay up front. Yeah. Fair enough, man.\n\nWell, yeah, you've always got our number. If the results don't match your standards, you know where to find us. Alright? No worries.","paragraphs":[{"sentences":[{"text":"Hello?","start":4.56,"end":5.06,"sentiment":"neutral","sentiment_score":0.017685942351818085},{"text":"Hey, Billy.","start":6.56,"end":7.12,"sentiment":"neutral","sentiment_score":0.06954450532793999},{"text":"How's it doing?","start":7.12,"end":7.94,"sentiment":"neutral","sentiment_score":0.13784856597582498},{"text":"Yeah.","start":9.44,"end":9.94,"sentiment":"positive","sentiment_score":0.35922807455062866},{"text":"That's good.","start":10.8,"end":11.5199995,"sentiment":"positive","sentiment_score":0.5534339547157288}],"sentiment":"neutral","sentiment_score":0.22626851499080658,"num_words":9,"start":4.56,"end":11.5199995},{"sentences":[{"text":"This is Daniel calling from Suburb Stack.","start":11.5199995,"end":13.44,"sentiment":"neutral","sentiment_score":0.1984246415751321},{"text":"I just saw your text message from last night.","start":13.44,"end":15.375,"sentiment":"neutral","sentiment_score":0.08670911027325524},{"text":"Yep.","start":16.735,"end":17.235,"sentiment":"neutral","sentiment_score":0.035019923001527786},{"text":"Yeah.","start":17.775,"end":18.015,"sentiment":"neutral","sentiment_score":0.013825861737132072},{"text":"I was just ringing to see what changed.","start":18.015,"end":19.795,"sentiment":"neutral","sentiment_score":-0.03501009289175272}],"sentiment":"neutral","sentiment_score":0.0745430586573023,"num_words":26,"start":11.5199995,"end":19.795},{"sentences":[{"text":"Yeah.","start":26.335,"end":26.654999,"sentiment":"neutral","sentiment_score":0.006579535081982613},{"text":"Fair enough, man.","start":26.654999,"end":27.455,"sentiment":"neutral","sentiment_score":0.03316877223551273},{"text":"As as discussed on the demo, you have to pay up front.","start":27.455,"end":30.81,"sentiment":"neutral","sentiment_score":0.018834521683553856},{"text":"Yeah.","start":79.354996,"end":79.59499,"sentiment":"neutral","sentiment_score":0.07197174429893494},{"text":"Fair enough, man.","start":79.59499,"end":80.475,"sentiment":"neutral","sentiment_score":0.08957277238368988}],"sentiment":"neutral","sentiment_score":0.03363950867205858,"num_words":20,"start":26.335,"end":80.475},{"sentences":[{"text":"Well, yeah, you've always got our number.","start":80.475,"end":82.235,"sentiment":"neutral","sentiment_score":0.057089026485170634},{"text":"If the results don't match your standards, you know where to find us.","start":82.235,"end":85.36494,"sentiment":"neutral","sentiment_score":-0.04913319561343927},{"text":"Alright?","start":85.36494,"end":85.86494,"sentiment":"neutral","sentiment_score":0.08287861198186874},{"text":"No worries.","start":88.48494,"end":89.144936,"sentiment":"neutral","sentiment_score":0.24788955599069595}],"sentiment":"neutral","sentiment_score":0.014763015929771505,"num_words":23,"start":80.475,"end":89.144936}]}}]},{"alternatives":[{"transcript":"Hello? Yeah. Good. Yep. Not comfortable, man, paying up front. It it pretty much is, bro. It pretty much is, man. Like, it's it's literally within a couple of weeks, man. You know? Over, like, two, three weeks time. You know what I mean? That's sort of paying for a product where you don't really see what the results are gonna be over time. Do you know what I mean? I'm not comfortable with it, man. There's there's another company exactly the same, and they're they're just a monthly sort of payment. You know what I mean? They're they're happy to sort of spread it out. They don't do any upfront and same sort of results, man. So, you know, I'm gonna give them a go, man, and see see what the go is, man. They reckon they can, you know, they can they can show me exactly what it's all about within the within the first couple of months. So I'm just gonna do a a couple of months trial and go from there, man. Too easy, man. Thanks, buddy. Cheers. Bye. Bye.","confidence":0.9941406,"words":[{"word":"hello","start":0.16,"end":0.65999997,"confidence":0.9794922,"punctuated_word":"Hello?","sentiment":"neutral","sentiment_score":0.013404322788119316},{"word":"yeah","start":8.88,"end":9.12,"confidence":0.85253906,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.21654927730560303},{"word":"good","start":9.12,"end":9.62,"confidence":0.93310547,"punctuated_word":"Good.","sentiment":"positive","sentiment_score":0.4642255902290344},{"word":"yep","start":16.125,"end":16.625,"confidence":0.92333984,"punctuated_word":"Yep.","sentiment":"neutral","sentiment_score":0.04461007937788963},{"word":"not","start":22.285,"end":22.525,"confidence":0.6816406,"punctuated_word":"Not","sentiment":"negative","sentiment_score":-0.4953063726425171},{"word":"comfortable","start":22.525,"end":23.005001,"confidence":0.9260254,"punctuated_word":"comfortable,","sentiment":"negative","sentiment_score":-0.44085752964019775},{"word":"man","start":23.005001,"end":23.325,"confidence":0.98217773,"punctuated_word":"man,","sentiment":"negative","sentiment_score":-0.5503264665603638},{"word":"paying","start":23.325,"end":23.564999,"confidence":0.9716797,"punctuated_word":"paying","sentiment":"negative","sentiment_score":-0.4284577667713166},{"word":"up","start":23.564999,"end":23.724998,"confidence":0.76416016,"punctuated_word":"up","sentiment":"negative","sentiment_score":-0.4404773712158203},{"word":"front","start":23.724998,"end":24.224998,"confidence":0.99658203,"punctuated_word":"front.","sentiment":"negative","sentiment_score":-0.3770384788513184},{"word":"it","start":31.76,"end":32.0,"confidence":0.57421875,"punctuated_word":"It","sentiment":"neutral","sentiment_score":0.06772509217262268},{"word":"it","start":32.0,"end":32.239998,"confidence":0.95166016,"punctuated_word":"it","sentiment":"neutral","sentiment_score":0.05423426255583763},{"word":"pretty","start":32.239998,"end":32.56,"confidence":0.98535156,"punctuated_word":"pretty","sentiment":"neutral","sentiment_score":0.07098846137523651},{"word":"much","start":32.56,"end":32.8,"confidence":0.99902344,"punctuated_word":"much","sentiment":"neutral","sentiment_score":0.06313572078943253},{"word":"is","start":32.8,"end":33.04,"confidence":0.9592285,"punctuated_word":"is,","sentiment":"neutral","sentiment_score":0.06797496229410172},{"word":"bro","start":33.04,"end":33.54,"confidence":0.97753906,"punctuated_word":"bro.","sentiment":"neutral","sentiment_score":0.06262001395225525},{"word":"it","start":33.92,"end":34.0,"confidence":0.9941406,"punctuated_word":"It","sentiment":"neutral","sentiment_score":0.09027425199747086},{"word":"pretty","start":34.0,"end":34.239998,"confidence":0.9951172,"punctuated_word":"pretty","sentiment":"neutral","sentiment_score":0.08099493384361267},{"word":"much","start":34.239998,"end":34.48,"confidence":1.0,"punctuated_word":"much","sentiment":"neutral","sentiment_score":0.08151859045028687},{"word":"is","start":34.48,"end":34.64,"confidence":0.9802246,"punctuated_word":"is,","sentiment":"neutral","sentiment_score":0.06487029045820236},{"word":"man","start":34.64,"end":34.88,"confidence":0.99609375,"punctuated_word":"man.","sentiment":"neutral","sentiment_score":0.08782707154750824},{"word":"like","start":34.88,"end":35.12,"confidence":0.9694824,"punctuated_word":"Like,","sentiment":"neutral","sentiment_score":0.059327252209186554},{"word":"it's","start":35.12,"end":35.2,"confidence":0.95654297,"punctuated_word":"it's","sentiment":"neutral","sentiment_score":0.06363328546285629},{"word":"it's","start":35.2,"end":35.7,"confidence":0.6496582,"punctuated_word":"it's","sentiment":"neutral","sentiment_score":0.05884239077568054},{"word":"literally","start":35.92,"end":36.32,"confidence":0.8691406,"punctuated_word":"literally","sentiment":"neutral","sentiment_score":0.07567525655031204},{"word":"within","start":36.32,"end":36.64,"confidence":0.9941406,"punctuated_word":"within","sentiment":"neutral","sentiment_score":0.056820131838321686},{"word":"a","start":36.64,"end":36.72,"confidence":0.9892578,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.013331934809684752},{"word":"couple","start":36.72,"end":36.96,"confidence":1.0,"punctuated_word":"couple","sentiment":"neutral","sentiment_score":0.004942968487739563},{"word":"of","start":36.96,"end":37.04,"confidence":0.99609375,"punctuated_word":"of","sentiment":"neutral","sentiment_score":0.0060461461544036865},{"word":"weeks","start":37.04,"end":37.28,"confidence":0.97753906,"punctuated_word":"weeks,","sentiment":"neutral","sentiment_score":-0.0022374019026756287},{"word":"man","start":37.28,"end":37.52,"confidence":0.6801758,"punctuated_word":"man.","sentiment":"neutral","sentiment_score":-0.011976661160588264},{"word":"you","start":37.52,"end":37.6,"confidence":0.9633789,"punctuated_word":"You","sentiment":"neutral","sentiment_score":-0.003148812800645828},{"word":"know","start":37.6,"end":37.92,"confidence":0.7648926,"punctuated_word":"know?","sentiment":"neutral","sentiment_score":0.0017222445458173752},{"word":"over","start":37.92,"end":38.239998,"confidence":0.83496094,"punctuated_word":"Over,","sentiment":"neutral","sentiment_score":-0.017191551625728607},{"word":"like","start":38.239998,"end":38.72,"confidence":0.9946289,"punctuated_word":"like,","sentiment":"neutral","sentiment_score":-0.032047390937805176},{"word":"two","start":38.72,"end":38.96,"confidence":0.9020996,"punctuated_word":"two,","sentiment":"neutral","sentiment_score":-0.03301791101694107},{"word":"three","start":38.96,"end":39.12,"confidence":1.0,"punctuated_word":"three","sentiment":"neutral","sentiment_score":-0.0366821214556694},{"word":"weeks","start":39.12,"end":39.36,"confidence":0.99609375,"punctuated_word":"weeks","sentiment":"neutral","sentiment_score":-0.01644926890730858},{"word":"time","start":39.36,"end":39.6,"confidence":0.7832031,"punctuated_word":"time.","sentiment":"neutral","sentiment_score":-0.04723599553108215},{"word":"you","start":39.6,"end":39.76,"confidence":0.9980469,"punctuated_word":"You","sentiment":"neutral","sentiment_score":-0.03952627629041672},{"word":"know","start":39.76,"end":39.92,"confidence":1.0,"punctuated_word":"know","sentiment":"neutral","sentiment_score":-0.031433574855327606},{"word":"what","start":39.92,"end":40.08,"confidence":0.9970703,"punctuated_word":"what","sentiment":"neutral","sentiment_score":-0.039938319474458694},{"word":"i","start":40.08,"end":40.16,"confidence":0.99902344,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.04594621807336807},{"word":"mean","start":40.16,"end":40.545,"confidence":0.9995117,"punctuated_word":"mean?","sentiment":"neutral","sentiment_score":-0.04079991579055786},{"word":"that's","start":40.625,"end":40.945,"confidence":0.9760742,"punctuated_word":"That's","sentiment":"neutral","sentiment_score":-0.0763457864522934},{"word":"sort","start":40.945,"end":41.024998,"confidence":0.9970703,"punctuated_word":"sort","sentiment":"neutral","sentiment_score":-0.09347273409366608},{"word":"of","start":41.024998,"end":41.184998,"confidence":0.99902344,"punctuated_word":"of","sentiment":"neutral","sentiment_score":-0.0968327894806862},{"word":"paying","start":41.184998,"end":41.664997,"confidence":0.9970703,"punctuated_word":"paying","sentiment":"neutral","sentiment_score":-0.09665137529373168},{"word":"for","start":41.664997,"end":41.824997,"confidence":1.0,"punctuated_word":"for","sentiment":"neutral","sentiment_score":-0.11742905527353288},{"word":"a","start":41.824997,"end":41.984997,"confidence":0.9980469,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.12779447436332703},{"word":"product","start":41.984997,"end":42.385,"confidence":1.0,"punctuated_word":"product","sentiment":"neutral","sentiment_score":-0.10561299324035645},{"word":"where","start":42.385,"end":42.545,"confidence":0.99121094,"punctuated_word":"where","sentiment":"neutral","sentiment_score":-0.08511972427368164},{"word":"you","start":42.545,"end":42.704998,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.08618134260177612},{"word":"don't","start":42.704998,"end":42.864998,"confidence":1.0,"punctuated_word":"don't","sentiment":"neutral","sentiment_score":-0.05428123474121094},{"word":"really","start":42.864998,"end":43.184998,"confidence":1.0,"punctuated_word":"really","sentiment":"neutral","sentiment_score":-0.04134835675358772},{"word":"see","start":43.184998,"end":43.344997,"confidence":0.99902344,"punctuated_word":"see","sentiment":"neutral","sentiment_score":-0.0378664992749691},{"word":"what","start":43.344997,"end":43.585,"confidence":1.0,"punctuated_word":"what","sentiment":"neutral","sentiment_score":-0.03391950577497482},{"word":"the","start":43.585,"end":43.745,"confidence":1.0,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.06706768274307251},{"word":"results","start":43.745,"end":44.144997,"confidence":0.99902344,"punctuated_word":"results","sentiment":"neutral","sentiment_score":-0.048241011798381805},{"word":"are","start":44.144997,"end":44.225,"confidence":0.9980469,"punctuated_word":"are","sentiment":"neutral","sentiment_score":-0.07567442953586578},{"word":"gonna","start":44.225,"end":44.385,"confidence":0.9633789,"punctuated_word":"gonna","sentiment":"neutral","sentiment_score":-0.10340489447116852},{"word":"be","start":44.385,"end":44.545,"confidence":0.9980469,"punctuated_word":"be","sentiment":"neutral","sentiment_score":-0.06756852567195892},{"word":"over","start":44.545,"end":44.704998,"confidence":0.9116211,"punctuated_word":"over","sentiment":"neutral","sentiment_score":-0.054765187203884125},{"word":"time","start":44.704998,"end":45.024998,"confidence":0.9921875,"punctuated_word":"time.","sentiment":"neutral","sentiment_score":-0.10484939813613892},{"word":"do","start":45.024998,"end":45.105,"confidence":0.79833984,"punctuated_word":"Do","sentiment":"neutral","sentiment_score":-0.06573348492383957},{"word":"you","start":45.105,"end":45.184998,"confidence":0.99902344,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.06423869729042053},{"word":"know","start":45.184998,"end":45.265,"confidence":0.98095703,"punctuated_word":"know","sentiment":"neutral","sentiment_score":-0.05623507499694824},{"word":"what","start":45.265,"end":45.425,"confidence":1.0,"punctuated_word":"what","sentiment":"neutral","sentiment_score":-0.06267772614955902},{"word":"i","start":45.425,"end":45.504997,"confidence":0.99902344,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.06704343110322952},{"word":"mean","start":45.504997,"end":45.905,"confidence":1.0,"punctuated_word":"mean?","sentiment":"neutral","sentiment_score":-0.06959085911512375},{"word":"i'm","start":45.905,"end":46.065,"confidence":0.99902344,"punctuated_word":"I'm","sentiment":"negative","sentiment_score":-0.43843841552734375},{"word":"not","start":46.065,"end":46.225,"confidence":1.0,"punctuated_word":"not","sentiment":"negative","sentiment_score":-0.5435133576393127},{"word":"comfortable","start":46.225,"end":46.704998,"confidence":1.0,"punctuated_word":"comfortable","sentiment":"negative","sentiment_score":-0.5179802775382996},{"word":"with","start":46.704998,"end":46.864998,"confidence":0.9970703,"punctuated_word":"with","sentiment":"negative","sentiment_score":-0.5913723111152649},{"word":"it","start":46.864998,"end":47.024998,"confidence":0.97216797,"punctuated_word":"it,","sentiment":"negative","sentiment_score":-0.4941757321357727},{"word":"man","start":47.024998,"end":47.524998,"confidence":0.99609375,"punctuated_word":"man.","sentiment":"negative","sentiment_score":-0.48723477125167847},{"word":"there's","start":47.745,"end":48.144997,"confidence":0.97314453,"punctuated_word":"There's","sentiment":"neutral","sentiment_score":-0.21192678809165957},{"word":"there's","start":48.144997,"end":48.385,"confidence":0.94018555,"punctuated_word":"there's","sentiment":"neutral","sentiment_score":-0.15725785493850708},{"word":"another","start":48.385,"end":48.784996,"confidence":1.0,"punctuated_word":"another","sentiment":"neutral","sentiment_score":-0.1527048945426941},{"word":"company","start":48.784996,"end":49.284996,"confidence":1.0,"punctuated_word":"company","sentiment":"neutral","sentiment_score":-0.13878315687179563},{"word":"exactly","start":49.824997,"end":50.305,"confidence":0.9301758,"punctuated_word":"exactly","sentiment":"neutral","sentiment_score":-0.10754083842039108},{"word":"the","start":50.305,"end":50.545,"confidence":1.0,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.09687694162130356},{"word":"same","start":50.545,"end":51.024998,"confidence":0.9277344,"punctuated_word":"same,","sentiment":"neutral","sentiment_score":-0.08582737296819687},{"word":"and","start":51.024998,"end":51.265,"confidence":1.0,"punctuated_word":"and","sentiment":"neutral","sentiment_score":-0.07425995916128159},{"word":"they're","start":51.265,"end":51.765,"confidence":0.94555664,"punctuated_word":"they're","sentiment":"neutral","sentiment_score":-0.09436599910259248},{"word":"they're","start":51.905,"end":52.225,"confidence":0.98999023,"punctuated_word":"they're","sentiment":"neutral","sentiment_score":-0.09323565661907196},{"word":"just","start":52.225,"end":52.464996,"confidence":1.0,"punctuated_word":"just","sentiment":"neutral","sentiment_score":-0.07583808153867722},{"word":"a","start":52.464996,"end":52.545,"confidence":0.9941406,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.09715105593204498},{"word":"monthly","start":52.545,"end":53.045,"confidence":1.0,"punctuated_word":"monthly","sentiment":"neutral","sentiment_score":-0.07502488791942596},{"word":"sort","start":53.7,"end":53.94,"confidence":1.0,"punctuated_word":"sort","sentiment":"neutral","sentiment_score":-0.13186237215995789},{"word":"of","start":53.94,"end":54.02,"confidence":1.0,"punctuated_word":"of","sentiment":"neutral","sentiment_score":-0.13040035963058472},{"word":"payment","start":54.02,"end":54.42,"confidence":0.9904785,"punctuated_word":"payment.","sentiment":"neutral","sentiment_score":-0.10534446686506271},{"word":"you","start":54.42,"end":54.579998,"confidence":0.9980469,"punctuated_word":"You","sentiment":"neutral","sentiment_score":-0.0798790454864502},{"word":"know","start":54.579998,"end":54.66,"confidence":1.0,"punctuated_word":"know","sentiment":"neutral","sentiment_score":-0.06524895876646042},{"word":"what","start":54.66,"end":54.899998,"confidence":1.0,"punctuated_word":"what","sentiment":"neutral","sentiment_score":-0.06690389662981033},{"word":"i","start":54.899998,"end":54.98,"confidence":1.0,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.07581313699483871},{"word":"mean","start":54.98,"end":55.3,"confidence":0.9995117,"punctuated_word":"mean?","sentiment":"neutral","sentiment_score":-0.054214783012866974},{"word":"they're","start":55.3,"end":55.54,"confidence":0.98339844,"punctuated_word":"They're","sentiment":"neutral","sentiment_score":-0.007129552774131298},{"word":"they're","start":55.54,"end":55.78,"confidence":0.9970703,"punctuated_word":"they're","sentiment":"neutral","sentiment_score":0.01974632404744625},{"word":"happy","start":55.78,"end":56.1,"confidence":1.0,"punctuated_word":"happy","sentiment":"neutral","sentiment_score":0.04737634956836701},{"word":"to","start":56.1,"end":56.26,"confidence":0.9980469,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.020398423075675964},{"word":"sort","start":56.26,"end":56.5,"confidence":0.99609375,"punctuated_word":"sort","sentiment":"neutral","sentiment_score":0.02531670778989792},{"word":"of","start":56.5,"end":56.579998,"confidence":0.99609375,"punctuated_word":"of","sentiment":"neutral","sentiment_score":-0.02848343551158905},{"word":"spread","start":56.579998,"end":56.82,"confidence":0.99902344,"punctuated_word":"spread","sentiment":"neutral","sentiment_score":0.057973846793174744},{"word":"it","start":56.82,"end":57.059998,"confidence":0.99902344,"punctuated_word":"it","sentiment":"neutral","sentiment_score":0.06394396722316742},{"word":"out","start":57.059998,"end":57.559998,"confidence":0.8520508,"punctuated_word":"out.","sentiment":"neutral","sentiment_score":0.002724837511777878},{"word":"they","start":58.34,"end":58.5,"confidence":0.7890625,"punctuated_word":"They","sentiment":"neutral","sentiment_score":-0.060754235833883286},{"word":"don't","start":58.5,"end":58.739998,"confidence":0.99365234,"punctuated_word":"don't","sentiment":"neutral","sentiment_score":-0.04561477154493332},{"word":"do","start":58.739998,"end":58.899998,"confidence":0.9980469,"punctuated_word":"do","sentiment":"neutral","sentiment_score":-0.054896362125873566},{"word":"any","start":58.899998,"end":59.14,"confidence":0.99902344,"punctuated_word":"any","sentiment":"neutral","sentiment_score":-0.059386931359767914},{"word":"upfront","start":59.14,"end":59.64,"confidence":0.70703125,"punctuated_word":"upfront","sentiment":"neutral","sentiment_score":-0.08493031561374664},{"word":"and","start":59.86,"end":60.36,"confidence":0.67626953,"punctuated_word":"and","sentiment":"neutral","sentiment_score":-0.1325760930776596},{"word":"same","start":60.98,"end":61.3,"confidence":0.9873047,"punctuated_word":"same","sentiment":"neutral","sentiment_score":-0.07872774451971054},{"word":"sort","start":61.3,"end":61.54,"confidence":0.9980469,"punctuated_word":"sort","sentiment":"neutral","sentiment_score":-0.106837660074234},{"word":"of","start":61.54,"end":61.62,"confidence":0.9550781,"punctuated_word":"of","sentiment":"neutral","sentiment_score":-0.09467051923274994},{"word":"results","start":61.62,"end":62.1,"confidence":0.8417969,"punctuated_word":"results,","sentiment":"neutral","sentiment_score":-0.0766192153096199},{"word":"man","start":62.1,"end":62.34,"confidence":0.9633789,"punctuated_word":"man.","sentiment":"neutral","sentiment_score":-0.08943596482276917},{"word":"so","start":62.34,"end":62.739998,"confidence":0.8647461,"punctuated_word":"So,","sentiment":"neutral","sentiment_score":-0.024075239896774292},{"word":"you","start":62.739998,"end":62.899998,"confidence":0.93847656,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.0022747665643692017},{"word":"know","start":62.899998,"end":63.059998,"confidence":0.9995117,"punctuated_word":"know,","sentiment":"neutral","sentiment_score":-0.00980505347251892},{"word":"i'm","start":63.059998,"end":63.22,"confidence":0.9995117,"punctuated_word":"I'm","sentiment":"neutral","sentiment_score":0.02592994086444378},{"word":"gonna","start":63.22,"end":63.46,"confidence":0.9921875,"punctuated_word":"gonna","sentiment":"neutral","sentiment_score":0.05519932508468628},{"word":"give","start":63.46,"end":63.62,"confidence":0.99902344,"punctuated_word":"give","sentiment":"neutral","sentiment_score":0.03529243916273117},{"word":"them","start":63.62,"end":63.86,"confidence":0.9980469,"punctuated_word":"them","sentiment":"neutral","sentiment_score":0.0175454244017601},{"word":"a","start":63.86,"end":64.02,"confidence":0.9873047,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.021563101559877396},{"word":"go","start":64.02,"end":64.18,"confidence":0.9038086,"punctuated_word":"go,","sentiment":"neutral","sentiment_score":0.009719349443912506},{"word":"man","start":64.18,"end":64.42,"confidence":0.9851074,"punctuated_word":"man,","sentiment":"neutral","sentiment_score":0.01662236452102661},{"word":"and","start":64.42,"end":64.58,"confidence":0.99902344,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.06430494785308838},{"word":"see","start":64.58,"end":65.08,"confidence":0.99609375,"punctuated_word":"see","sentiment":"neutral","sentiment_score":0.04065261036157608},{"word":"see","start":66.064995,"end":66.305,"confidence":0.9902344,"punctuated_word":"see","sentiment":"neutral","sentiment_score":0.01891788095235825},{"word":"what","start":66.305,"end":66.465,"confidence":0.94970703,"punctuated_word":"what","sentiment":"neutral","sentiment_score":0.032308898866176605},{"word":"the","start":66.465,"end":66.545,"confidence":0.89208984,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.009808562695980072},{"word":"go","start":66.545,"end":66.704994,"confidence":0.4724121,"punctuated_word":"go","sentiment":"neutral","sentiment_score":0.013824597001075745},{"word":"is","start":66.704994,"end":66.945,"confidence":0.9506836,"punctuated_word":"is,","sentiment":"neutral","sentiment_score":0.02455304190516472},{"word":"man","start":66.945,"end":67.185,"confidence":0.9946289,"punctuated_word":"man.","sentiment":"neutral","sentiment_score":0.011648204177618028},{"word":"they","start":67.185,"end":67.34499,"confidence":0.8100586,"punctuated_word":"They","sentiment":"neutral","sentiment_score":0.0728645846247673},{"word":"reckon","start":67.34499,"end":67.585,"confidence":0.97998047,"punctuated_word":"reckon","sentiment":"neutral","sentiment_score":0.09464205801486968},{"word":"they","start":67.585,"end":67.825,"confidence":0.9741211,"punctuated_word":"they","sentiment":"neutral","sentiment_score":0.08797059953212738},{"word":"can","start":67.825,"end":68.145,"confidence":0.89086914,"punctuated_word":"can,","sentiment":"neutral","sentiment_score":0.1105899140238762},{"word":"you","start":68.145,"end":68.225,"confidence":0.99902344,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.07322022318840027},{"word":"know","start":68.225,"end":68.545,"confidence":0.99609375,"punctuated_word":"know,","sentiment":"neutral","sentiment_score":0.10039251297712326},{"word":"they","start":68.545,"end":68.704994,"confidence":1.0,"punctuated_word":"they","sentiment":"neutral","sentiment_score":0.1217520534992218},{"word":"can","start":68.704994,"end":68.865,"confidence":0.99902344,"punctuated_word":"can","sentiment":"neutral","sentiment_score":0.14182528853416443},{"word":"they","start":68.865,"end":69.024994,"confidence":0.9902344,"punctuated_word":"they","sentiment":"neutral","sentiment_score":0.1202455535531044},{"word":"can","start":69.024994,"end":69.265,"confidence":1.0,"punctuated_word":"can","sentiment":"neutral","sentiment_score":0.13694199919700625},{"word":"show","start":69.265,"end":69.424995,"confidence":0.9951172,"punctuated_word":"show","sentiment":"neutral","sentiment_score":0.1526048183441162},{"word":"me","start":69.424995,"end":69.505,"confidence":0.98535156,"punctuated_word":"me","sentiment":"neutral","sentiment_score":0.12467342615127563},{"word":"exactly","start":69.505,"end":69.825,"confidence":1.0,"punctuated_word":"exactly","sentiment":"neutral","sentiment_score":0.15729299187660217},{"word":"what","start":69.825,"end":69.985,"confidence":1.0,"punctuated_word":"what","sentiment":"neutral","sentiment_score":0.16377946734428406},{"word":"it's","start":69.985,"end":70.145,"confidence":0.99902344,"punctuated_word":"it's","sentiment":"neutral","sentiment_score":0.11102640628814696},{"word":"all","start":70.145,"end":70.305,"confidence":1.0,"punctuated_word":"all","sentiment":"neutral","sentiment_score":0.08352362364530563},{"word":"about","start":70.305,"end":70.545,"confidence":1.0,"punctuated_word":"about","sentiment":"neutral","sentiment_score":0.0674867033958435},{"word":"within","start":70.545,"end":70.865,"confidence":0.9980469,"punctuated_word":"within","sentiment":"neutral","sentiment_score":0.1370961368083954},{"word":"the","start":70.865,"end":71.104996,"confidence":0.9838867,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.05658688396215439},{"word":"within","start":71.104996,"end":71.505,"confidence":0.7792969,"punctuated_word":"within","sentiment":"neutral","sentiment_score":0.1054839938879013},{"word":"the","start":71.505,"end":71.585,"confidence":0.8730469,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.024305514991283417},{"word":"first","start":71.585,"end":71.825,"confidence":0.9970703,"punctuated_word":"first","sentiment":"neutral","sentiment_score":0.04091235995292664},{"word":"couple","start":71.825,"end":72.145,"confidence":1.0,"punctuated_word":"couple","sentiment":"neutral","sentiment_score":-0.003726884722709656},{"word":"of","start":72.145,"end":72.305,"confidence":0.99902344,"punctuated_word":"of","sentiment":"neutral","sentiment_score":0.012929223477840424},{"word":"months","start":72.305,"end":72.805,"confidence":0.9680176,"punctuated_word":"months.","sentiment":"neutral","sentiment_score":0.023434247821569443},{"word":"so","start":73.744995,"end":73.905,"confidence":0.9741211,"punctuated_word":"So","sentiment":"neutral","sentiment_score":0.031907450407743454},{"word":"i'm","start":73.905,"end":74.064995,"confidence":1.0,"punctuated_word":"I'm","sentiment":"neutral","sentiment_score":0.03309518098831177},{"word":"just","start":74.064995,"end":74.225,"confidence":1.0,"punctuated_word":"just","sentiment":"neutral","sentiment_score":0.045324329286813736},{"word":"gonna","start":74.225,"end":74.465,"confidence":0.96972656,"punctuated_word":"gonna","sentiment":"neutral","sentiment_score":0.03540590777993202},{"word":"do","start":74.465,"end":74.704994,"confidence":0.9980469,"punctuated_word":"do","sentiment":"neutral","sentiment_score":0.014201246201992037},{"word":"a","start":74.704994,"end":74.865,"confidence":0.71484375,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.02215280383825302},{"word":"a","start":74.865,"end":74.945,"confidence":0.5214844,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.01286865770816803},{"word":"couple","start":74.945,"end":75.185,"confidence":0.9951172,"punctuated_word":"couple","sentiment":"neutral","sentiment_score":0.0042105019092559814},{"word":"of","start":75.185,"end":75.265,"confidence":0.98828125,"punctuated_word":"of","sentiment":"neutral","sentiment_score":0.004761628806591034},{"word":"months","start":75.265,"end":75.505,"confidence":0.9741211,"punctuated_word":"months","sentiment":"neutral","sentiment_score":-0.002926267683506012},{"word":"trial","start":75.505,"end":76.005,"confidence":0.8198242,"punctuated_word":"trial","sentiment":"neutral","sentiment_score":0.030485551804304123},{"word":"and","start":77.024994,"end":77.185,"confidence":0.5810547,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.02938283234834671},{"word":"go","start":77.185,"end":77.345,"confidence":0.51220703,"punctuated_word":"go","sentiment":"neutral","sentiment_score":0.019299931824207302},{"word":"from","start":77.345,"end":77.505,"confidence":0.99902344,"punctuated_word":"from","sentiment":"neutral","sentiment_score":-0.02488265186548233},{"word":"there","start":77.505,"end":77.744995,"confidence":0.98950195,"punctuated_word":"there,","sentiment":"neutral","sentiment_score":-0.03756182640790939},{"word":"man","start":77.744995,"end":78.244995,"confidence":0.9875488,"punctuated_word":"man.","sentiment":"neutral","sentiment_score":-0.008471634238958359},{"word":"too","start":86.369995,"end":86.61,"confidence":0.94189453,"punctuated_word":"Too","sentiment":"neutral","sentiment_score":0.12187357991933824},{"word":"easy","start":86.61,"end":86.85,"confidence":0.8156738,"punctuated_word":"easy,","sentiment":"neutral","sentiment_score":0.0806310772895813},{"word":"man","start":86.85,"end":87.09,"confidence":0.9970703,"punctuated_word":"man.","sentiment":"neutral","sentiment_score":0.09658738225698472},{"word":"thanks","start":87.09,"end":87.409996,"confidence":0.9680176,"punctuated_word":"Thanks,","sentiment":"positive","sentiment_score":0.4115971326828003},{"word":"buddy","start":87.409996,"end":87.909996,"confidence":0.99853516,"punctuated_word":"buddy.","sentiment":"positive","sentiment_score":0.3875781893730163},{"word":"cheers","start":90.69,"end":91.009995,"confidence":0.8805339,"punctuated_word":"Cheers.","sentiment":"neutral","sentiment_score":0.30361995100975037},{"word":"bye","start":91.009995,"end":91.25,"confidence":0.95214844,"punctuated_word":"Bye.","sentiment":"neutral","sentiment_score":0.18897199630737305},{"word":"bye","start":91.25,"end":91.75,"confidence":0.9003906,"punctuated_word":"Bye.","sentiment":"neutral","sentiment_score":0.10551080107688904}],"paragraphs":{"transcript":"\nHello? Yeah. Good. Yep. Not comfortable, man, paying up front.\n\nIt it pretty much is, bro. It pretty much is, man. Like, it's it's literally within a couple of weeks, man. You know? Over, like, two, three weeks time.\n\nYou know what I mean? That's sort of paying for a product where you don't really see what the results are gonna be over time. Do you know what I mean? I'm not comfortable with it, man. There's there's another company exactly the same, and they're they're just a monthly sort of payment.\n\nYou know what I mean? They're they're happy to sort of spread it out. They don't do any upfront and same sort of results, man. So, you know, I'm gonna give them a go, man, and see see what the go is, man. They reckon they can, you know, they can they can show me exactly what it's all about within the within the first couple of months.\n\nSo I'm just gonna do a a couple of months trial and go from there, man. Too easy, man. Thanks, buddy. Cheers. Bye.\n\nBye.","paragraphs":[{"sentences":[{"text":"Hello?","start":0.16,"end":0.65999997,"sentiment":"neutral","sentiment_score":0.013404322788119316},{"text":"Yeah.","start":8.88,"end":9.12,"sentiment":"neutral","sentiment_score":0.21654927730560303},{"text":"Good.","start":9.12,"end":9.62,"sentiment":"positive","sentiment_score":0.4642255902290344},{"text":"Yep.","start":16.125,"end":16.625,"sentiment":"neutral","sentiment_score":0.04461007937788963},{"text":"Not comfortable, man, paying up front.","start":22.285,"end":24.224998,"sentiment":"negative","sentiment_score":-0.4554106642802556}],"sentiment":"neutral","sentiment_score":-0.19936747159808874,"num_words":10,"start":0.16,"end":24.224998},{"sentences":[{"text":"It it pretty much is, bro.","start":31.76,"end":33.54,"sentiment":"neutral","sentiment_score":0.06444641885658105},{"text":"It pretty much is, man.","start":33.92,"end":34.88,"sentiment":"neutral","sentiment_score":0.0810970276594162},{"text":"Like, it's it's literally within a couple of weeks, man.","start":34.88,"end":37.52,"sentiment":"neutral","sentiment_score":0.032440530322492125},{"text":"You know?","start":37.52,"end":37.92,"sentiment":"neutral","sentiment_score":-0.0007132841274142263},{"text":"Over, like, two, three weeks time.","start":37.92,"end":39.6,"sentiment":"neutral","sentiment_score":-0.030437373245755833}],"sentiment":"neutral","sentiment_score":0.03215579817007328,"num_words":29,"start":31.76,"end":39.6},{"sentences":[{"text":"You know what I mean?","start":39.6,"end":40.545,"sentiment":"neutral","sentiment_score":-0.03952886089682579},{"text":"That's sort of paying for a product where you don't really see what the results are gonna be over time.","start":40.625,"end":45.024998,"sentiment":"neutral","sentiment_score":-0.07872135005891323},{"text":"Do you know what I mean?","start":45.024998,"end":45.905,"sentiment":"neutral","sentiment_score":-0.06425321226318677},{"text":"I'm not comfortable with it, man.","start":45.905,"end":47.524998,"sentiment":"negative","sentiment_score":-0.5121191442012787},{"text":"There's there's another company exactly the same, and they're they're just a monthly sort of payment.","start":47.745,"end":54.42,"sentiment":"neutral","sentiment_score":-0.11427504289895296}],"sentiment":"neutral","sentiment_score":-0.13318313454400818,"num_words":53,"start":39.6,"end":54.42},{"sentences":[{"text":"You know what I mean?","start":54.42,"end":55.3,"sentiment":"neutral","sentiment_score":-0.06841196417808533},{"text":"They're they're happy to sort of spread it out.","start":55.3,"end":57.559998,"sentiment":"neutral","sentiment_score":0.022429718635976315},{"text":"They don't do any upfront and same sort of results, man.","start":58.34,"end":62.34,"sentiment":"neutral","sentiment_score":-0.0804045285013589},{"text":"So, you know, I'm gonna give them a go, man, and see see what the go is, man.","start":62.34,"end":67.185,"sentiment":"neutral","sentiment_score":0.020096423828767404},{"text":"They reckon they can, you know, they can they can show me exactly what it's all about within the within the first couple of months.","start":67.185,"end":72.805,"sentiment":"neutral","sentiment_score":0.09271414801478386}],"sentiment":"neutral","sentiment_score":0.02433745827361503,"num_words":68,"start":54.42,"end":72.805},{"sentences":[{"text":"So I'm just gonna do a a couple of months trial and go from there, man.","start":73.744995,"end":78.244995,"sentiment":"neutral","sentiment_score":0.013078352669253945},{"text":"Too easy, man.","start":86.369995,"end":87.09,"sentiment":"neutral","sentiment_score":0.09969734648863475},{"text":"Thanks, buddy.","start":87.09,"end":87.909996,"sentiment":"positive","sentiment_score":0.3995876610279083},{"text":"Cheers.","start":90.69,"end":91.009995,"sentiment":"neutral","sentiment_score":0.30361995100975037},{"text":"Bye.","start":91.009995,"end":91.25,"sentiment":"neutral","sentiment_score":0.18897199630737305}],"sentiment":"neutral","sentiment_score":0.07826578050203946,"num_words":23,"start":73.744995,"end":91.25},{"sentences":[{"text":"Bye.","start":91.25,"end":91.75,"sentiment":"neutral","sentiment_score":0.10551080107688904}],"sentiment":"neutral","sentiment_score":0.10551080107688904,"num_words":1,"start":91.25,"end":91.75}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hello?\n\nChannel 0: Hello? Hey, Billy. How's it doing?\n\nChannel 1: Yeah. Good.\n\nChannel 0: Yeah. That's good. This is Daniel calling from Suburb Stack. I just saw your text message from last night.\n\nChannel 1: Yep.\n\nChannel 0: Yep. Yeah. I was just ringing to see what changed.\n\nChannel 1: Not comfortable, man, paying up front.\n\nChannel 0: Yeah. Fair enough, man. As as discussed on the demo, you have to pay up front.\n\nChannel 1: It it pretty much is, bro. It pretty much is, man. Like, it's it's literally within a couple of weeks, man. You know? Over, like, two, three weeks time.\n\nYou know what I mean? That's sort of paying for a product where you don't really see what the results are gonna be over time. Do you know what I mean? I'm not comfortable with it, man. There's there's another company exactly the same, and they're they're just a monthly sort of payment.\n\nYou know what I mean? They're they're happy to sort of spread it out. They don't do any upfront and same sort of results, man. So, you know, I'm gonna give them a go, man, and see see what the go is, man. They reckon they can, you know, they can they can show me exactly what it's all about within the within the first couple of months.\n\nSo I'm just gonna do a a couple of months trial and go from there, man.\n\nChannel 0: Yeah. Fair enough, man. Well, yeah, you've always got our number. If the results don't match your standards, you know where to find us. Alright?\n\nChannel 1: Too easy, man. Thanks, buddy.\n\nChannel 0: No worries.\n\nChannel 1: Cheers. Bye. Bye.","paragraphs":[{"sentences":[{"text":"Hello?","start":0.16,"end":0.65999997,"sentiment":"neutral","sentiment_score":0.013404322788119316}],"sentiment":"neutral","sentiment_score":0.013404322788119316,"channel":1,"num_words":1,"start":0.16,"end":0.65999997},{"sentences":[{"text":"Hello?","start":4.56,"end":5.06,"sentiment":"neutral","sentiment_score":0.017685942351818085},{"text":"Hey, Billy.","start":6.56,"end":7.12,"sentiment":"neutral","sentiment_score":0.06954450532793999},{"text":"How's it doing?","start":7.12,"end":7.94,"sentiment":"neutral","sentiment_score":0.13784856597582498}],"sentiment":"neutral","sentiment_score":0.09505344182252884,"channel":0,"num_words":6,"start":4.56,"end":7.94},{"sentences":[{"text":"Yeah.","start":8.88,"end":9.12,"sentiment":"neutral","sentiment_score":0.21654927730560303},{"text":"Good.","start":9.12,"end":9.62,"sentiment":"positive","sentiment_score":0.4642255902290344}],"sentiment":"positive","sentiment_score":0.3403874337673187,"channel":1,"num_words":2,"start":8.88,"end":9.62},{"sentences":[{"text":"Yeah.","start":9.44,"end":9.94,"sentiment":"positive","sentiment_score":0.35922807455062866},{"text":"That's good.","start":10.8,"end":11.5199995,"sentiment":"positive","sentiment_score":0.5534339547157288},{"text":"This is Daniel calling from Suburb Stack.","start":11.5199995,"end":13.44,"sentiment":"neutral","sentiment_score":0.1984246415751321},{"text":"I just saw your text message from last night.","start":13.44,"end":15.375,"sentiment":"neutral","sentiment_score":0.08670911027325524}],"sentiment":"neutral","sentiment_score":0.19133949828775307,"channel":0,"num_words":19,"start":9.44,"end":15.375},{"sentences":[{"text":"Yep.","start":16.125,"end":16.625,"sentiment":"neutral","sentiment_score":0.04461007937788963}],"sentiment":"neutral","sentiment_score":0.04461007937788963,"channel":1,"num_words":1,"start":16.125,"end":16.625},{"sentences":[{"text":"Yep.","start":16.735,"end":17.235,"sentiment":"neutral","sentiment_score":0.035019923001527786},{"text":"Yeah.","start":17.775,"end":18.015,"sentiment":"neutral","sentiment_score":0.013825861737132072},{"text":"I was just ringing to see what changed.","start":18.015,"end":19.795,"sentiment":"neutral","sentiment_score":-0.03501009289175272}],"sentiment":"neutral","sentiment_score":-0.02312349583953619,"channel":0,"num_words":10,"start":16.735,"end":19.795},{"sentences":[{"text":"Not comfortable, man, paying up front.","start":22.285,"end":24.224998,"sentiment":"negative","sentiment_score":-0.4554106642802556}],"sentiment":"negative","sentiment_score":-0.4554106642802556,"channel":1,"num_words":6,"start":22.285,"end":24.224998},{"sentences":[{"text":"Yeah.","start":26.335,"end":26.654999,"sentiment":"neutral","sentiment_score":0.006579535081982613},{"text":"Fair enough, man.","start":26.654999,"end":27.455,"sentiment":"neutral","sentiment_score":0.03316877223551273},{"text":"As as discussed on the demo, you have to pay up front.","start":27.455,"end":30.81,"sentiment":"neutral","sentiment_score":0.018834521683553856}],"sentiment":"neutral","sentiment_score":0.020756256999447942,"channel":0,"num_words":16,"start":26.335,"end":30.81},{"sentences":[{"text":"It it pretty much is, bro.","start":31.76,"end":33.54,"sentiment":"neutral","sentiment_score":0.06444641885658105},{"text":"It pretty much is, man.","start":33.92,"end":34.88,"sentiment":"neutral","sentiment_score":0.0810970276594162},{"text":"Like, it's it's literally within a couple of weeks, man.","start":34.88,"end":37.52,"sentiment":"neutral","sentiment_score":0.032440530322492125},{"text":"You know?","start":37.52,"end":37.92,"sentiment":"neutral","sentiment_score":-0.0007132841274142263},{"text":"Over, like, two, three weeks time.","start":37.92,"end":39.6,"sentiment":"neutral","sentiment_score":-0.030437373245755833}],"sentiment":"neutral","sentiment_score":0.03215579817007328,"channel":1,"num_words":29,"start":31.76,"end":39.6},{"sentences":[{"text":"You know what I mean?","start":39.6,"end":40.545,"sentiment":"neutral","sentiment_score":-0.03952886089682579},{"text":"That's sort of paying for a product where you don't really see what the results are gonna be over time.","start":40.625,"end":45.024998,"sentiment":"neutral","sentiment_score":-0.07872135005891323},{"text":"Do you know what I mean?","start":45.024998,"end":45.905,"sentiment":"neutral","sentiment_score":-0.06425321226318677},{"text":"I'm not comfortable with it, man.","start":45.905,"end":47.524998,"sentiment":"negative","sentiment_score":-0.5121191442012787},{"text":"There's there's another company exactly the same, and they're they're just a monthly sort of payment.","start":47.745,"end":54.42,"sentiment":"neutral","sentiment_score":-0.11427504289895296}],"sentiment":"neutral","sentiment_score":-0.13318313454400818,"channel":1,"num_words":53,"start":39.6,"end":54.42},{"sentences":[{"text":"You know what I mean?","start":54.42,"end":55.3,"sentiment":"neutral","sentiment_score":-0.06841196417808533},{"text":"They're they're happy to sort of spread it out.","start":55.3,"end":57.559998,"sentiment":"neutral","sentiment_score":0.022429718635976315},{"text":"They don't do any upfront and same sort of results, man.","start":58.34,"end":62.34,"sentiment":"neutral","sentiment_score":-0.0804045285013589},{"text":"So, you know, I'm gonna give them a go, man, and see see what the go is, man.","start":62.34,"end":67.185,"sentiment":"neutral","sentiment_score":0.020096423828767404},{"text":"They reckon they can, you know, they can they can show me exactly what it's all about within the within the first couple of months.","start":67.185,"end":72.805,"sentiment":"neutral","sentiment_score":0.09271414801478386}],"sentiment":"neutral","sentiment_score":0.02433745827361503,"channel":1,"num_words":68,"start":54.42,"end":72.805},{"sentences":[{"text":"So I'm just gonna do a a couple of months trial and go from there, man.","start":73.744995,"end":78.244995,"sentiment":"neutral","sentiment_score":0.013078352669253945}],"sentiment":"neutral","sentiment_score":0.013078352669253945,"channel":1,"num_words":16,"start":73.744995,"end":78.244995},{"sentences":[{"text":"Yeah.","start":79.354996,"end":79.59499,"sentiment":"neutral","sentiment_score":0.07197174429893494},{"text":"Fair enough, man.","start":79.59499,"end":80.475,"sentiment":"neutral","sentiment_score":0.08957277238368988},{"text":"Well, yeah, you've always got our number.","start":80.475,"end":82.235,"sentiment":"neutral","sentiment_score":0.057089026485170634},{"text":"If the results don't match your standards, you know where to find us.","start":82.235,"end":85.36494,"sentiment":"neutral","sentiment_score":-0.04913319561343927},{"text":"Alright?","start":85.36494,"end":85.86494,"sentiment":"neutral","sentiment_score":0.08287861198186874}],"sentiment":"neutral","sentiment_score":0.007378412634134293,"channel":0,"num_words":25,"start":79.354996,"end":85.86494},{"sentences":[{"text":"Too easy, man.","start":86.369995,"end":87.09,"sentiment":"neutral","sentiment_score":0.09969734648863475},{"text":"Thanks, buddy.","start":87.09,"end":87.909996,"sentiment":"positive","sentiment_score":0.3995876610279083}],"sentiment":"neutral","sentiment_score":0.21965347230434418,"channel":1,"num_words":5,"start":86.369995,"end":87.909996},{"sentences":[{"text":"No worries.","start":88.48494,"end":89.144936,"sentiment":"neutral","sentiment_score":0.24788955599069595}],"sentiment":"neutral","sentiment_score":0.24788955599069595,"channel":0,"num_words":2,"start":88.48494,"end":89.144936},{"sentences":[{"text":"Cheers.","start":90.69,"end":91.009995,"sentiment":"neutral","sentiment_score":0.30361995100975037},{"text":"Bye.","start":91.009995,"end":91.25,"sentiment":"neutral","sentiment_score":0.18897199630737305},{"text":"Bye.","start":91.25,"end":91.75,"sentiment":"neutral","sentiment_score":0.10551080107688904}],"sentiment":"neutral","sentiment_score":0.19936758279800415,"channel":1,"num_words":3,"start":90.69,"end":91.75}]},"summary":{"result":"success","short":"An agent from Suburb Stack calls a customer named Billy to discuss a demo. The agent explains that the demo is paid up front and takes a couple of months to show results. The agent offers to give the customer their number for future reference if the results don't match their standards."},"intents":{"segments":[{"text":"That's sort of paying for a product where you don't really see what the results are gonna be over time. Do you know what I mean?","start_word":95,"end_word":120,"intents":[{"intent":"Inquire about business model and pricing","confidence_score":1.8890242e-8}]}]},"sentiments":{"segments":[{"text":"Hello? Hello? Hey, Billy. How's it doing? Yeah.","start_word":0,"end_word":7,"sentiment":"neutral","sentiment_score":0.0986640453338623},{"text":"Good. Yeah. That's good.","start_word":8,"end_word":11,"sentiment":"positive","sentiment_score":0.49230003356933594},{"text":"This is Daniel calling from Suburb Stack. I just saw your text message from last night. Yep. Yep. Yeah. I was just ringing to see what changed.","start_word":12,"end_word":38,"sentiment":"neutral","sentiment_score":0.07503189891576767},{"text":"Not comfortable, man, paying up front.","start_word":39,"end_word":44,"sentiment":"negative","sentiment_score":-0.4556318521499634},{"text":"Yeah. Fair enough, man. As as discussed on the demo, you have to pay up front. It it pretty much is, bro. It pretty much is, man. Like, it's it's literally within a couple of weeks, man. You know? Over, like, two, three weeks time. You know what I mean? That's sort of paying for a product where you don't really see what the results are gonna be over time. Do you know what I mean?","start_word":45,"end_word":120,"sentiment":"neutral","sentiment_score":-0.00971052423119545},{"text":"I'm not comfortable with it, man.","start_word":121,"end_word":126,"sentiment":"negative","sentiment_score":-0.4931002259254456},{"text":"There's there's another company exactly the same, and they're they're just a monthly sort of payment. You know what I mean? They're they're happy to sort of spread it out. They don't do any upfront and same sort of results, man. So, you know, I'm gonna give them a go, man, and see see what the go is, man. They reckon they can, you know, they can they can show me exactly what it's all about within the within the first couple of months. So I'm just gonna do a a couple of months trial and go from there, man. Yeah. Fair enough, man. Well, yeah, you've always got our number. If the results don't match your standards, you know where to find us. Alright? Too easy, man.","start_word":127,"end_word":254,"sentiment":"neutral","sentiment_score":0.0010257621761411428},{"text":"Thanks, buddy.","start_word":255,"end_word":256,"sentiment":"positive","sentiment_score":0.3995876610279083},{"text":"No worries. Cheers. Bye. Bye.","start_word":257,"end_word":261,"sentiment":"neutral","sentiment_score":0.2220393419265747}],"average":{"sentiment":"neutral","sentiment_score":0.008615547025264217}}}}