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Good morning. Good, Ross. How are you? What what what place order for yesterday inquiry?\n\nWhat? About what? Because I got a lot of yeah. The one that was processed. Right?\n\nGive me Who show that one is processed yesterday, and it should already dispatch on twenty fourth. That should be the you should get a tracking detail. Let me see. Yep. So the courier already dispatched yesterday from our new software warehouse.\n\nThen you're saying what? There's another order. Yep. That one, the same thing. All processed yesterday and dispatched yesterday.\n\nOh, this is '24. Yeah. Your customers will receive them today. Oh, but this is going to New South Wales. Okay.\n\nI'll I'll send I'll send you the I'll I'll send you the tracking detail for the two so that you can monitor them. Oh, it's all dispatched. Okay? Okay. Thanks, Ross.\n\nBye. 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Good morning.\n\nChannel 0: Good morning, Raymond. Ross here. How are you?\n\nChannel 1: Good, Ross. How are you?\n\nChannel 0: I'm good. Raymond calling you to check happy like, have you placed the order for yesterday's inquiry?\n\nChannel 1: What what what place order for yesterday inquiry?\n\nChannel 0: Yep. I sent\n\nChannel 1: What?\n\nChannel 0: you, like, yesterday.\n\nChannel 1: About what?\n\nChannel 0: Mhmm.\n\nChannel 1: Because\n\nChannel 0: For\n\nChannel 1: I\n\nChannel 0: crucial\n\nChannel 1: got a lot of yeah. The one that was processed. Right?\n\nChannel 0: so just checking\n\nChannel 1: Give me\n\nChannel 0: in about the tracking details. And one for\n\nChannel 1: Who show that one is processed yesterday, and it should already dispatch on twenty fourth. That should be the you should get a tracking detail. Let me\n\nChannel 0: And also for the alloy FCR. Three units yesterday we placed.\n\nChannel 1: see. Yep. 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customer, Raymond, is calling to check on the status of an order for yesterday's inquiry. The agent, Ross, confirms that the order was already dispatched and provides tracking details for the order. The customer thanks the agent and ends the call."},"intents":{"segments":[{"text":"Raymond calling you to check happy like, have you placed the order for yesterday's inquiry?","start_word":18,"end_word":32,"intents":[{"intent":"Check order status","confidence_score":0.49419057}]}]},"sentiments":{"segments":[{"text":"Hi.","start_word":0,"end_word":0,"sentiment":"neutral","sentiment_score":0.19874846935272217},{"text":"Good morning. Good morning, Raymond. Ross here.","start_word":1,"end_word":7,"sentiment":"positive","sentiment_score":0.4179023504257202},{"text":"How are you?","start_word":8,"end_word":10,"sentiment":"neutral","sentiment_score":0.32594043016433716},{"text":"Good, Ross. How are you? I'm good.","start_word":11,"end_word":17,"sentiment":"positive","sentiment_score":0.43531838059425354},{"text":"Raymond calling you to check happy like, have you placed the order for yesterday's inquiry? What what what place order for yesterday inquiry? Yep. I sent What? you, like, yesterday. About what? Mhmm. Because For I crucial got a lot of yeah. The one that was processed. Right? so just checking Give in me about the tracking details. And one for Who show that one is processed yesterday, and it should already dispatch on twenty fourth. That should be the you should get a tracking detail. Let me And also for the alloy FCR. Three units yesterday we placed. see. Yep. So the courier already dispatched yesterday Mhmm. from our new software warehouse. Then you're saying what? There's another order. Yep. For alloy. FCR200 s T. PO number PO is email order 24By8. Invoice 3802965. Yep. That one, the same thing. All processed yesterday and dispatched yesterday. Oh, this Okay. is So '24. Yeah. Your customers will receive them today. Oh, but this is going to New South Wales. mhmm. Right. Okay. I'll This is I'll going send I'll to send you the I'll I'll send you the tracking detail for the two so that you can monitor them. Oh, okay. it's No all worries. dispatched. Yep. Okay? Mhmm. Okay. Alright.","start_word":18,"end_word":228,"sentiment":"neutral","sentiment_score":0.04369756206870079},{"text":"Thanks, Thanks.","start_word":229,"end_word":230,"sentiment":"positive","sentiment_score":0.4239497184753418},{"text":"Ross. Bye. Yes. Fine. Bye.","start_word":231,"end_word":235,"sentiment":"neutral","sentiment_score":0.21937179565429688}],"average":{"sentiment":"neutral","sentiment_score":0.08270164656508816}}}}