{"metadata":{"transaction_key":"deprecated","request_id":"019f45f8-792e-7d53-8e14-c41cfbfde45c","sha256":"255968b782dcd2b5b5a31204d36f0559e5964c80fb6809722837efe945d12865","created":"2026-07-09T08:22:20.485Z","duration":5.6159377,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":20,"output_tokens":20},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":20,"output_tokens":6}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"You record your name and reason for calling. I'll see if this person is available.","confidence":1.0,"words":[{"word":"you","start":0.16,"end":0.39999998,"confidence":0.2861328,"punctuated_word":"You","sentiment":"neutral","sentiment_score":-0.028141900897026065},{"word":"record","start":0.39999998,"end":0.79999995,"confidence":0.99121094,"punctuated_word":"record","sentiment":"neutral","sentiment_score":-0.11257380247116087},{"word":"your","start":0.79999995,"end":0.88,"confidence":1.0,"punctuated_word":"your","sentiment":"neutral","sentiment_score":-0.06311754882335663},{"word":"name","start":0.88,"end":1.1999999,"confidence":1.0,"punctuated_word":"name","sentiment":"neutral","sentiment_score":-0.13313351571559906},{"word":"and","start":1.1999999,"end":1.4399999,"confidence":0.984375,"punctuated_word":"and","sentiment":"neutral","sentiment_score":-0.11863338947296144},{"word":"reason","start":1.4399999,"end":1.76,"confidence":1.0,"punctuated_word":"reason","sentiment":"neutral","sentiment_score":-0.21220457553863523},{"word":"for","start":1.76,"end":2.0,"confidence":0.99902344,"punctuated_word":"for","sentiment":"neutral","sentiment_score":-0.12927381694316864},{"word":"calling","start":2.0,"end":2.48,"confidence":0.9255371,"punctuated_word":"calling.","sentiment":"neutral","sentiment_score":-0.13630181550979614},{"word":"i'll","start":2.48,"end":2.6399999,"confidence":1.0,"punctuated_word":"I'll","sentiment":"neutral","sentiment_score":-0.08431832492351532},{"word":"see","start":2.6399999,"end":2.8799999,"confidence":1.0,"punctuated_word":"see","sentiment":"neutral","sentiment_score":-0.13157586753368378},{"word":"if","start":2.8799999,"end":3.04,"confidence":1.0,"punctuated_word":"if","sentiment":"neutral","sentiment_score":-0.08448509126901627},{"word":"this","start":3.04,"end":3.28,"confidence":1.0,"punctuated_word":"this","sentiment":"neutral","sentiment_score":-0.1297760307788849},{"word":"person","start":3.28,"end":3.6,"confidence":1.0,"punctuated_word":"person","sentiment":"neutral","sentiment_score":-0.1375860869884491},{"word":"is","start":3.6,"end":3.76,"confidence":1.0,"punctuated_word":"is","sentiment":"neutral","sentiment_score":-0.06688444316387177},{"word":"available","start":3.76,"end":4.26,"confidence":0.9995117,"punctuated_word":"available.","sentiment":"neutral","sentiment_score":-0.1043291687965393}],"paragraphs":{"transcript":"\nYou record your name and reason for calling. I'll see if this person is available.","paragraphs":[{"sentences":[{"text":"You record your name and reason for calling.","start":0.16,"end":2.48,"sentiment":"neutral","sentiment_score":-0.11667254567146301},{"text":"I'll see if this person is available.","start":2.48,"end":4.26,"sentiment":"neutral","sentiment_score":-0.10556500192199435}],"sentiment":"neutral","sentiment_score":-0.1114890252550443,"num_words":15,"start":0.16,"end":4.26}]}}]}],"paragraphs":{"transcript":"\nChannel 1: You record your name and reason for calling. I'll see if this person is available.","paragraphs":[{"sentences":[{"text":"You record your name and reason for calling.","start":0.16,"end":2.48,"sentiment":"neutral","sentiment_score":-0.11667254567146301},{"text":"I'll see if this person is available.","start":2.48,"end":4.26,"sentiment":"neutral","sentiment_score":-0.10556500192199435}],"sentiment":"neutral","sentiment_score":-0.1114890252550443,"channel":1,"num_words":15,"start":0.16,"end":4.26}]},"summary":{"result":"success","short":"You record your name and reason for calling. I'll see if this person is available."},"intents":{"segments":[{"text":"I'll see if this person is available.","start_word":8,"end_word":14,"intents":[{"intent":"Record caller information","confidence_score":0.23147412}]}]},"sentiments":{"segments":[{"text":"You record your name and reason for calling. I'll see if this person is available.","start_word":0,"end_word":14,"sentiment":"neutral","sentiment_score":-0.1130034476518631}],"average":{"sentiment":"neutral","sentiment_score":-0.11300344467163086}}}}