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hi, Sam. It's Andrew. Sam, have I caught you in a bad time? Oh, yeah. Sam, we have actually spoken a few months ago.\n\nI don't know if you still remember, but at the time you were busy. So I sent you our email with our AI MDR platform. And I just wanted to follow-up and see if now might be a better time to schedule a quick demo. I guess, well well, we have actually sent you that email may maybe a couple of months ago. I can resend you our our information along with the invites, Sam.\n\nBut but are are you available for next week Tuesday, August 11? Alright. Are you open at 10:10AM on Tuesday? Alright. Oh, gotcha.\n\nI I I can do that. Also, Sam, just a really quick question so that we can prepare the demo. How many current users do you guys have? Do you have, like, more than a 100 or less than that, Sam? Users do you guys currently have or endpoints?\n\nLess than 50. Gotcha. And do you guys use a premium m three six five, or is it the standard? Alright. Right.\n\nGotcha. Bye, Sam.","paragraphs":[{"sentences":[{"text":"Oh, hi, Sam.","start":3.4399998,"end":4.24,"sentiment":"neutral","sentiment_score":-0.009079755594333013},{"text":"It's Andrew.","start":4.24,"end":5.2999997,"sentiment":"neutral","sentiment_score":0.017559270840138197},{"text":"Sam, have I caught you in a bad time?","start":6.8799996,"end":8.9,"sentiment":"negative","sentiment_score":-0.39049507180849713},{"text":"Oh, yeah.","start":13.935,"end":14.495001,"sentiment":"neutral","sentiment_score":-0.033649319782853127},{"text":"Sam, we have actually spoken a few months ago.","start":14.495001,"end":17.135,"sentiment":"neutral","sentiment_score":0.008292096356550852}],"sentiment":"neutral","sentiment_score":-0.1399698457494378,"num_words":25,"start":3.4399998,"end":17.135},{"sentences":[{"text":"I don't know if you still remember, but at the time you were busy.","start":17.135,"end":20.494999,"sentiment":"neutral","sentiment_score":-0.09659584239125252},{"text":"So I sent you our email with our AI MDR platform.","start":20.494999,"end":25.395,"sentiment":"neutral","sentiment_score":0.21641719950871033},{"text":"And I just wanted to follow-up and see if now might be a better time to schedule a quick demo.","start":25.88,"end":30.779999,"sentiment":"neutral","sentiment_score":0.20236388146877288},{"text":"I guess, well well, we have actually sent you that email may maybe a couple of months ago.","start":52.34,"end":60.2,"sentiment":"neutral","sentiment_score":0.19618480569786495},{"text":"I can resend you our our information along with the invites, Sam.","start":60.5,"end":65.48,"sentiment":"neutral","sentiment_score":0.27791451786955196}],"sentiment":"neutral","sentiment_score":0.15922434329986573,"num_words":75,"start":17.135,"end":65.48},{"sentences":[{"text":"But but are are you available for next week Tuesday, August 11?","start":67.005,"end":73.50499,"sentiment":"neutral","sentiment_score":0.0015311958268284798},{"text":"Alright.","start":87.96,"end":88.46,"sentiment":"neutral","sentiment_score":0.03210170567035675},{"text":"Are you open at 10:10AM on Tuesday?","start":89.32,"end":102.48875,"sentiment":"neutral","sentiment_score":0.006493440696171352},{"text":"Alright.","start":113.159996,"end":113.659996,"sentiment":"neutral","sentiment_score":0.05512920022010803},{"text":"Oh, gotcha.","start":113.88,"end":114.7,"sentiment":"neutral","sentiment_score":0.05953429639339447}],"sentiment":"neutral","sentiment_score":0.011744692759669346,"num_words":23,"start":67.005,"end":114.7},{"sentences":[{"text":"I I I can do that.","start":115.0,"end":116.22,"sentiment":"neutral","sentiment_score":0.14494423071543375},{"text":"Also, Sam, just a really quick question so that we can prepare the demo.","start":116.84,"end":120.965004,"sentiment":"neutral","sentiment_score":0.12742598354816437},{"text":"How many current users do you guys have?","start":121.26501,"end":123.26501,"sentiment":"neutral","sentiment_score":-0.02331031416542828},{"text":"Do you have, like, more than a 100 or less than that, Sam?","start":123.26501,"end":126.805,"sentiment":"neutral","sentiment_score":-0.06705298862205102},{"text":"Users do you guys currently have or endpoints?","start":130.225,"end":133.925,"sentiment":"neutral","sentiment_score":-0.05080283712595701}],"sentiment":"neutral","sentiment_score":0.024266022276513432,"num_words":49,"start":115.0,"end":133.925},{"sentences":[{"text":"Less than 50.","start":140.98999,"end":142.20999,"sentiment":"neutral","sentiment_score":-0.19544999798138937},{"text":"Gotcha.","start":142.43,"end":142.93,"sentiment":"neutral","sentiment_score":-0.04688520357012749},{"text":"And do you guys use a premium m three six five, or is it the standard?","start":142.98999,"end":150.05,"sentiment":"neutral","sentiment_score":-0.0338619239628315},{"text":"Alright.","start":157.525,"end":157.925,"sentiment":"positive","sentiment_score":0.45991772413253784},{"text":"Right.","start":157.925,"end":158.245,"sentiment":"positive","sentiment_score":0.3970087766647339}],"sentiment":"neutral","sentiment_score":-0.014459067278287628,"num_words":22,"start":140.98999,"end":158.245},{"sentences":[{"text":"Gotcha.","start":158.245,"end":158.745,"sentiment":"positive","sentiment_score":0.37488317489624023},{"text":"Bye, Sam.","start":158.885,"end":159.705,"sentiment":"neutral","sentiment_score":0.17459441721439362}],"sentiment":"neutral","sentiment_score":0.2413573364416758,"num_words":3,"start":158.245,"end":159.705}]}}]},{"alternatives":[{"transcript":"Hello. You're speaking with Sam? Well, depends. What was this about? Alright. Right. Right. Interesting. Interesting. Oh, sure. My my week is actually chock o'clock. But don't worry. Just shoot me an email with an invite. I'll see how I can make it work. What's your earliest availability? Yes. You can start, please. Well, if it's gonna be a Tuesday, it's gotta be before if it's gonna be a Tuesday, it's gonna be before 04:12 o'clock. Today? My audio is just calling out. Yeah. Just send me an email. If you can hear me, just send me an email for Tuesday before 10:00. I'm sorry. Before 12:00. Yeah. And then we'll get it sorted. Okay? I'll reply if it if it doesn't suit. How many what? Well, definitely less than two less than less than 50. Yeah. Just the business standard. Just but just send me an email. It'll it'll sort it all out. Okay? I've got to jump on the meeting now. Thanks, man. 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You're speaking with Sam? Well, depends. What was this about? Alright.\n\nRight. Right. Interesting. Interesting. Oh, sure.\n\nMy my week is actually chock o'clock. But don't worry. Just shoot me an email with an invite. I'll see how I can make it work. What's your earliest availability?\n\nYes. You can start, please. Well, if it's gonna be a Tuesday, it's gotta be before if it's gonna be a Tuesday, it's gonna be before 04:12 o'clock. Today? My audio is just calling out.\n\nYeah. Just send me an email. If you can hear me, just send me an email for Tuesday before 10:00. I'm sorry. Before 12:00.\n\nYeah. And then we'll get it sorted. Okay? I'll reply if it if it doesn't suit. How many what?\n\nWell, definitely less than two less than less than 50. Yeah. Just the business standard. Just but just send me an email. It'll it'll sort it all out.\n\nOkay? I've got to jump on the meeting now. Thanks, man. 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gonna be a Tuesday, it's gotta be before if it's gonna be a Tuesday, it's gonna be before 04:12 o'clock.","start":75.945,"end":85.884995,"sentiment":"neutral","sentiment_score":-0.07404598462111923},{"text":"Today?","start":97.98,"end":98.46001,"sentiment":"neutral","sentiment_score":0.009644459933042526},{"text":"My audio is just calling out.","start":98.46001,"end":100.08,"sentiment":"neutral","sentiment_score":-0.07628597753743331}],"sentiment":"neutral","sentiment_score":-0.047472859905766586,"num_words":35,"start":66.62,"end":100.08},{"sentences":[{"text":"Yeah.","start":100.380005,"end":100.545,"sentiment":"neutral","sentiment_score":0.022882651537656784},{"text":"Just send me an email.","start":100.705,"end":101.505,"sentiment":"neutral","sentiment_score":0.021787777543067932},{"text":"If you can hear me, just send me an email for Tuesday before 10:00.","start":101.505,"end":106.805,"sentiment":"neutral","sentiment_score":-0.0016473549019013131},{"text":"I'm 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You're speaking with Sam?\n\nChannel 0: Oh, hi, Sam. It's Andrew. Sam, have I caught you in a bad time?\n\nChannel 1: Well, depends. What was this about?\n\nChannel 0: Oh, yeah. Sam, we have actually spoken a few months ago. I don't know if you still remember, but at the time you were busy. So I sent you our email with our AI MDR platform. And I just wanted to follow-up and see if now might be a better time to schedule a quick demo.\n\nChannel 1: Alright. Right. Right. Interesting. Interesting.\n\nOh, sure. My my week is actually chock o'clock. But don't worry. Just shoot me an email with an invite. I'll see how I can make it work.\n\nWhat's your earliest availability?\n\nChannel 0: I guess, well well, we have actually sent you that email may maybe a couple of months ago. I can resend you our our information along with the invites, Sam.\n\nChannel 1: Yes. You can\n\nChannel 0: But\n\nChannel 1: start, please.\n\nChannel 0: but are are you available for next week Tuesday, August 11?\n\nChannel 1: Well, if it's gonna be a Tuesday, it's gotta be before if it's gonna be a Tuesday, it's gonna be before 04:12 o'clock.\n\nChannel 0: Alright. Are you open at 10:10AM\n\nChannel 1: Today? My audio\n\nChannel 0: on\n\nChannel 1: is just calling out. Yeah. Just send me an email. If you can hear\n\nChannel 0: Tuesday?\n\nChannel 1: me, just send me an email for Tuesday before 10:00. I'm sorry. Before 12:00. Yeah. And then we'll get it sorted.\n\nOkay? I'll reply if it if it doesn't suit.\n\nChannel 0: Alright. Oh, gotcha. I I I can do that. Also, Sam, just a really quick question so that we can prepare the demo. How many current users do you guys have?\n\nDo you have, like, more than a 100 or less than that, Sam?\n\nChannel 1: How many what?\n\nChannel 0: Users do you guys currently have or endpoints?\n\nChannel 1: Well, definitely less than two less than less than 50.\n\nChannel 0: Less than 50. Gotcha. And do you guys use a premium m three six five, or is it the standard?\n\nChannel 1: Yeah. Just the business standard. Just but just send me an email. It'll it'll sort it all out. Okay?\n\nI've got to jump on the meeting now. Thanks, man.\n\nChannel 0: Alright. Right. Gotcha.\n\nChannel 1: Good\n\nChannel 0: Bye, Sam.","paragraphs":[{"sentences":[{"text":"Hello.","start":1.04,"end":1.36,"sentiment":"neutral","sentiment_score":0.01423754170536995},{"text":"You're speaking with Sam?","start":1.36,"end":2.5,"sentiment":"neutral","sentiment_score":0.007525263354182243}],"sentiment":"neutral","sentiment_score":0.008867719024419785,"channel":1,"num_words":5,"start":1.04,"end":2.5},{"sentences":[{"text":"Oh, hi, Sam.","start":3.4399998,"end":4.24,"sentiment":"neutral","sentiment_score":-0.009079755594333013},{"text":"It's Andrew.","start":4.24,"end":5.2999997,"sentiment":"neutral","sentiment_score":0.017559270840138197},{"text":"Sam, have I caught you in a bad time?","start":6.8799996,"end":8.9,"sentiment":"negative","sentiment_score":-0.39049507180849713}],"sentiment":"neutral","sentiment_score":-0.25046974081279977,"channel":0,"num_words":14,"start":3.4399998,"end":8.9},{"sentences":[{"text":"Well, depends.","start":10.48,"end":11.219999,"sentiment":"neutral","sentiment_score":-0.3204197883605957},{"text":"What was this about?","start":11.84,"end":12.98,"sentiment":"neutral","sentiment_score":-0.19191701337695122}],"sentiment":"neutral","sentiment_score":-0.2347512717048327,"channel":1,"num_words":6,"start":10.48,"end":12.98},{"sentences":[{"text":"Oh, yeah.","start":13.935,"end":14.495001,"sentiment":"neutral","sentiment_score":-0.033649319782853127},{"text":"Sam, we have actually spoken a few months ago.","start":14.495001,"end":17.135,"sentiment":"neutral","sentiment_score":0.008292096356550852},{"text":"I don't know if you still remember, but at the time you were busy.","start":17.135,"end":20.494999,"sentiment":"neutral","sentiment_score":-0.09659584239125252},{"text":"So I sent you our email with our AI MDR platform.","start":20.494999,"end":25.395,"sentiment":"neutral","sentiment_score":0.21641719950871033},{"text":"And I just wanted to follow-up and see if now might be a better time to schedule a quick demo.","start":25.88,"end":30.779999,"sentiment":"neutral","sentiment_score":0.20236388146877288}],"sentiment":"neutral","sentiment_score":0.09076527246673192,"channel":0,"num_words":56,"start":13.935,"end":30.779999},{"sentences":[{"text":"Alright.","start":32.92,"end":33.42,"sentiment":"neutral","sentiment_score":0.20718710124492645},{"text":"Right.","start":33.8,"end":34.04,"sentiment":"neutral","sentiment_score":0.22406917810440063},{"text":"Right.","start":34.04,"end":34.54,"sentiment":"neutral","sentiment_score":0.25005921721458435},{"text":"Interesting.","start":36.68,"end":37.18,"sentiment":"neutral","sentiment_score":0.3089216947555542},{"text":"Interesting.","start":37.4,"end":37.9,"sentiment":"neutral","sentiment_score":0.2644529938697815}],"sentiment":"neutral","sentiment_score":0.25093803703784945,"channel":1,"num_words":5,"start":32.92,"end":37.9},{"sentences":[{"text":"Oh, sure.","start":39.32,"end":39.72,"sentiment":"neutral","sentiment_score":0.22958295047283173},{"text":"My my week is actually chock o'clock.","start":39.72,"end":41.82,"sentiment":"neutral","sentiment_score":0.15520656321729934},{"text":"But don't worry.","start":43.995,"end":44.635,"sentiment":"neutral","sentiment_score":0.1399576465288798},{"text":"Just shoot me an email with an invite.","start":44.635,"end":46.074997,"sentiment":"neutral","sentiment_score":0.27909065783023834},{"text":"I'll see how I can make it work.","start":46.074997,"end":47.614998,"sentiment":"positive","sentiment_score":0.3414895348250866}],"sentiment":"neutral","sentiment_score":0.2475045115819999,"channel":1,"num_words":28,"start":39.32,"end":47.614998},{"sentences":[{"text":"What's your earliest 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if it's gonna be a Tuesday, it's gotta be before if it's gonna be a Tuesday, it's gonna be before 04:12 o'clock.","start":75.945,"end":85.884995,"sentiment":"neutral","sentiment_score":-0.07404598462111923}],"sentiment":"neutral","sentiment_score":-0.07404598462111923,"channel":1,"num_words":23,"start":75.945,"end":85.884995},{"sentences":[{"text":"Alright.","start":87.96,"end":88.46,"sentiment":"neutral","sentiment_score":0.03210170567035675},{"text":"Are you open at 10:10AM","start":89.32,"end":95.98625,"sentiment":"neutral","sentiment_score":0.01809365339577198}],"sentiment":"neutral","sentiment_score":0.020428328774869442,"channel":0,"num_words":6,"start":87.96,"end":95.98625},{"sentences":[{"text":"Today?","start":97.98,"end":98.46001,"sentiment":"neutral","sentiment_score":0.009644459933042526},{"text":"My audio","start":98.46001,"end":98.94,"sentiment":"neutral","sentiment_score":-0.0773329921066761}],"sentiment":"neutral","sentiment_score":-0.04834050809343656,"channel":1,"num_words":3,"start":97.98,"end":98.94},{"sentences":[{"text":"on","start":98.7375,"end":99.2375,"sentiment":"neutral","sentiment_score":-0.05993237346410751}],"sentiment":"neutral","sentiment_score":-0.05993237346410751,"channel":0,"num_words":1,"start":98.7375,"end":99.2375},{"sentences":[{"text":"is just calling out.","start":98.94,"end":100.08,"sentiment":"neutral","sentiment_score":-0.07576247025281191},{"text":"Yeah.","start":100.380005,"end":100.545,"sentiment":"neutral","sentiment_score":0.022882651537656784},{"text":"Just send me an email.","start":100.705,"end":101.505,"sentiment":"neutral","sentiment_score":0.021787777543067932},{"text":"If you can 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12:00.","start":108.384995,"end":109.505,"sentiment":"neutral","sentiment_score":-0.08051704615354538},{"text":"Yeah.","start":109.505,"end":109.744995,"sentiment":"neutral","sentiment_score":0.0068147629499435425},{"text":"And then we'll get it sorted.","start":109.744995,"end":110.865,"sentiment":"neutral","sentiment_score":0.021071433710555237}],"sentiment":"neutral","sentiment_score":-0.015083708046447663,"channel":1,"num_words":21,"start":102.064995,"end":110.865},{"sentences":[{"text":"Okay?","start":110.865,"end":111.185,"sentiment":"neutral","sentiment_score":0.005105417221784592},{"text":"I'll reply if it if it doesn't suit.","start":111.185,"end":113.13,"sentiment":"neutral","sentiment_score":-0.21622930839657784}],"sentiment":"neutral","sentiment_score":-0.19163656110564867,"channel":1,"num_words":9,"start":110.865,"end":113.13},{"sentences":[{"text":"Alright.","start":113.159996,"end":113.659996,"sentiment":"neutral","sentiment_score":0.05512920022010803},{"text":"Oh, gotcha.","start":113.88,"end":114.7,"sentiment":"neutral","sentiment_score":0.05953429639339447},{"text":"I I I can do that.","start":115.0,"end":116.22,"sentiment":"neutral","sentiment_score":0.14494423071543375},{"text":"Also, Sam, just a really quick question so that we can prepare the demo.","start":116.84,"end":120.965004,"sentiment":"neutral","sentiment_score":0.12742598354816437},{"text":"How many current users do you guys have?","start":121.26501,"end":123.26501,"sentiment":"neutral","sentiment_score":-0.02331031416542828}],"sentiment":"neutral","sentiment_score":0.08520465915001207,"channel":0,"num_words":31,"start":113.159996,"end":123.26501},{"sentences":[{"text":"Do you have, like, more than a 100 or less than that, Sam?","start":123.26501,"end":126.805,"sentiment":"neutral","sentiment_score":-0.06705298862205102}],"sentiment":"neutral","sentiment_score":-0.06705298862205102,"channel":0,"num_words":13,"start":123.26501,"end":126.805},{"sentences":[{"text":"How many what?","start":128.025,"end":129.165,"sentiment":"neutral","sentiment_score":-0.04006955772638321}],"sentiment":"neutral","sentiment_score":-0.04006955772638321,"channel":1,"num_words":3,"start":128.025,"end":129.165},{"sentences":[{"text":"Users do you guys currently have or endpoints?","start":130.225,"end":133.925,"sentiment":"neutral","sentiment_score":-0.05080283712595701}],"sentiment":"neutral","sentiment_score":-0.05080283712595701,"channel":0,"num_words":8,"start":130.225,"end":133.925},{"sentences":[{"text":"Well, definitely less than two less than less than 50.","start":135.785,"end":139.805,"sentiment":"neutral","sentiment_score":-0.20229099988937377}],"sentiment":"neutral","sentiment_score":-0.20229099988937377,"channel":1,"num_words":10,"start":135.785,"end":139.805},{"sentences":[{"text":"Less than 50.","start":140.98999,"end":142.20999,"sentiment":"neutral","sentiment_score":-0.19544999798138937},{"text":"Gotcha.","start":142.43,"end":142.93,"sentiment":"neutral","sentiment_score":-0.04688520357012749},{"text":"And do you guys use a premium m three six five, or is it the standard?","start":142.98999,"end":150.05,"sentiment":"neutral","sentiment_score":-0.0338619239628315}],"sentiment":"neutral","sentiment_score":-0.05875129904597998,"channel":0,"num_words":20,"start":140.98999,"end":150.05},{"sentences":[{"text":"Yeah.","start":150.92894,"end":151.24893,"sentiment":"neutral","sentiment_score":0.02314993552863598},{"text":"Just the business standard.","start":151.24893,"end":152.44893,"sentiment":"neutral","sentiment_score":0.021268947049975395},{"text":"Just but just send me an email.","start":152.44893,"end":153.80893,"sentiment":"neutral","sentiment_score":0.025226529421550885},{"text":"It'll it'll sort it all 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Sam.","start":158.885,"end":159.705,"sentiment":"neutral","sentiment_score":0.17459441721439362}],"sentiment":"neutral","sentiment_score":0.17459441721439362,"channel":0,"num_words":2,"start":158.885,"end":159.705}]},"summary":{"result":"success","short":"Andrew calls Sam to follow up on their previous conversation about the AI MDR platform. He sends an email with information and invites Sam to a demo. They schedule a demo for Tuesday, August 11 at 10:10 am and Andrew asks Sam about their current user base and premium version. Sam provides the information and Andrew confirms the details before ending the call."},"intents":{"segments":[{"text":"Sam, we have actually spoken a few months ago. I don't know if you still remember, but at the time you were busy. So I sent you our email with our AI MDR platform. And I just wanted to follow-up and see if now might be a better time to schedule a quick demo. Alright.","start_word":27,"end_word":81,"intents":[{"intent":"Schedule a demo","confidence_score":0.019872112}]},{"text":"I can resend you our our information along with the invites, Sam. Yes.","start_word":136,"end_word":148,"intents":[{"intent":"Resend information with invites","confidence_score":0.002546328},{"intent":"Resend information","confidence_score":0.22152753}]},{"text":"Well, if it's gonna be a Tuesday, it's gotta be before if it's gonna be a Tuesday, it's gonna be before 04:12 o'clock. Alright.","start_word":166,"end_word":189,"intents":[{"intent":"Schedule tuesday meeting","confidence_score":0.017670523}]}]},"sentiments":{"segments":[{"text":"Hello. You're speaking with Sam? Oh, hi, Sam. It's Andrew.","start_word":0,"end_word":9,"sentiment":"neutral","sentiment_score":0.0057990350760519505},{"text":"Sam, have I caught you in a bad time?","start_word":10,"end_word":18,"sentiment":"negative","sentiment_score":-0.3814520239830017},{"text":"Well, depends. What was this about? Oh, yeah. Sam, we have actually spoken a few months ago. I don't know if you still remember, but at the time you were busy. So I sent you our email with our AI MDR platform. And I just wanted to follow-up and see if now might be a better time to schedule a quick demo. Alright. Right. Right. Interesting. Interesting. Oh, sure. My my week is actually chock o'clock. But don't worry. Just shoot me an email with an invite. I'll see how I can make it work. What's your earliest availability? I guess, well well, we have actually sent you that email may maybe a couple of months ago. I can resend you our our information along with the invites, Sam. Yes. You can But start, please. but are are you available for next week Tuesday, August 11? Well, if it's gonna be a Tuesday, it's gotta be before if it's gonna be a Tuesday, it's gonna be before 04:12 o'clock. Alright. Are you open at 10:10AM Today? My audio on is just calling out. Yeah. Just send me an email. If you can hear Tuesday? me, just send me an email for Tuesday before 10:00. I'm sorry. Before 12:00. Yeah. And then we'll get it sorted. Okay? I'll reply if it if it doesn't suit. Alright. Oh, gotcha. I I I can do that. Also, Sam, just a really quick question so that we can prepare the demo. How many current users do you guys have? Do you have, like, more than a 100 or less than that, Sam? How many what? Users do you guys currently have or endpoints? Well, definitely less than two less than less than 50. Less than 50. Gotcha. And do you guys use a premium m three six five, or is it the standard? Yeah. Just the business standard. Just but just send me an email. It'll it'll sort it all out. Okay? I've got to jump on the meeting now.","start_word":19,"end_word":354,"sentiment":"neutral","sentiment_score":0.04629208412509234},{"text":"Thanks, man. Alright. Right. Gotcha. Good Bye, Sam.","start_word":355,"end_word":362,"sentiment":"positive","sentiment_score":0.5154856443405151}],"average":{"sentiment":"neutral","sentiment_score":0.04904000548755422}}}}