{"metadata":{"transaction_key":"deprecated","request_id":"019f265e-09b4-7502-8c31-71359d558610","sha256":"c7885e528a9e4a4fa5367a985b610a4f6d856c10aa612a1bc298b38f6ec8ad02","created":"2026-07-03T05:05:25.734Z","duration":6.7679377,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":31,"output_tokens":31},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":31,"output_tokens":8}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"Ordered to voice mail. The person you're trying to reach is not available. At the tone, please record your message. When you have","confidence":1.0,"words":[{"word":"ordered","start":0.39999998,"end":0.56,"confidence":0.5546875,"punctuated_word":"Ordered","sentiment":"negative","sentiment_score":-0.6065807342529297},{"word":"to","start":0.56,"end":0.79999995,"confidence":0.9970703,"punctuated_word":"to","sentiment":"negative","sentiment_score":-0.5300635099411011},{"word":"voice","start":0.79999995,"end":1.04,"confidence":0.9970703,"punctuated_word":"voice","sentiment":"negative","sentiment_score":-0.5753884315490723},{"word":"mail","start":1.04,"end":1.4399999,"confidence":0.9995117,"punctuated_word":"mail.","sentiment":"negative","sentiment_score":-0.4899972081184387},{"word":"the","start":1.4399999,"end":1.68,"confidence":1.0,"punctuated_word":"The","sentiment":"negative","sentiment_score":-0.8160962462425232},{"word":"person","start":1.68,"end":1.92,"confidence":1.0,"punctuated_word":"person","sentiment":"negative","sentiment_score":-0.7969850897789001},{"word":"you're","start":1.92,"end":2.24,"confidence":0.9890137,"punctuated_word":"you're","sentiment":"negative","sentiment_score":-0.8188043832778931},{"word":"trying","start":2.24,"end":2.48,"confidence":1.0,"punctuated_word":"trying","sentiment":"negative","sentiment_score":-0.8281627893447876},{"word":"to","start":2.48,"end":2.6399999,"confidence":1.0,"punctuated_word":"to","sentiment":"negative","sentiment_score":-0.8247211575508118},{"word":"reach","start":2.6399999,"end":2.8799999,"confidence":1.0,"punctuated_word":"reach","sentiment":"negative","sentiment_score":-0.8301980495452881},{"word":"is","start":2.8799999,"end":3.04,"confidence":1.0,"punctuated_word":"is","sentiment":"negative","sentiment_score":-0.8564335107803345},{"word":"not","start":3.04,"end":3.28,"confidence":1.0,"punctuated_word":"not","sentiment":"negative","sentiment_score":-0.8776054978370667},{"word":"available","start":3.28,"end":3.78,"confidence":0.9995117,"punctuated_word":"available.","sentiment":"negative","sentiment_score":-0.8137059211730957},{"word":"at","start":3.9199998,"end":4.16,"confidence":1.0,"punctuated_word":"At","sentiment":"negative","sentiment_score":-0.4300807416439056},{"word":"the","start":4.16,"end":4.24,"confidence":1.0,"punctuated_word":"the","sentiment":"negative","sentiment_score":-0.39472267031669617},{"word":"tone","start":4.24,"end":4.74,"confidence":0.9995117,"punctuated_word":"tone,","sentiment":"negative","sentiment_score":-0.3472211956977844},{"word":"please","start":4.7999997,"end":5.2,"confidence":1.0,"punctuated_word":"please","sentiment":"negative","sentiment_score":-0.4284683167934418},{"word":"record","start":5.2,"end":5.52,"confidence":1.0,"punctuated_word":"record","sentiment":"negative","sentiment_score":-0.39962589740753174},{"word":"your","start":5.52,"end":5.68,"confidence":1.0,"punctuated_word":"your","sentiment":"negative","sentiment_score":-0.3858928978443146},{"word":"message","start":5.68,"end":6.16,"confidence":0.9975586,"punctuated_word":"message.","sentiment":"neutral","sentiment_score":-0.3084084093570709},{"word":"when","start":6.16,"end":6.3999996,"confidence":0.98535156,"punctuated_word":"When","sentiment":"neutral","sentiment_score":-0.2135570198297501},{"word":"you","start":6.3999996,"end":6.48,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.23937731981277463},{"word":"have","start":6.48,"end":6.7679377,"confidence":0.9970703,"punctuated_word":"have","sentiment":"neutral","sentiment_score":-0.1280004233121872}],"paragraphs":{"transcript":"\nOrdered to voice mail. The person you're trying to reach is not available. At the tone, please record your message. When you have","paragraphs":[{"sentences":[{"text":"Ordered to voice mail.","start":0.39999998,"end":1.4399999,"sentiment":"negative","sentiment_score":-0.5505074709653854},{"text":"The person you're trying to reach is not available.","start":1.4399999,"end":3.78,"sentiment":"negative","sentiment_score":-0.8291902939478556},{"text":"At the tone, please record your message.","start":3.9199998,"end":6.16,"sentiment":"negative","sentiment_score":-0.3849171612943922},{"text":"When you have","start":6.16,"end":6.7679377,"sentiment":"neutral","sentiment_score":-0.19364492098490396}],"sentiment":"negative","sentiment_score":-0.5626129313655521,"num_words":23,"start":0.39999998,"end":6.7679377}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Ordered to voice mail. The person you're trying to reach is not available. At the tone, please record your message. When you have","paragraphs":[{"sentences":[{"text":"Ordered to voice mail.","start":0.39999998,"end":1.4399999,"sentiment":"negative","sentiment_score":-0.5505074709653854},{"text":"The person you're trying to reach is not available.","start":1.4399999,"end":3.78,"sentiment":"negative","sentiment_score":-0.8291902939478556},{"text":"At the tone, please record your message.","start":3.9199998,"end":6.16,"sentiment":"negative","sentiment_score":-0.3849171612943922},{"text":"When you have","start":6.16,"end":6.7679377,"sentiment":"neutral","sentiment_score":-0.19364492098490396}],"sentiment":"negative","sentiment_score":-0.5626129313655521,"channel":1,"num_words":23,"start":0.39999998,"end":6.7679377}]},"summary":{"result":"success","short":"Ordered to voice mail. The person you're trying to reach is not available. At the tone, please record your message. When you have"},"intents":{"segments":[{"text":"At the tone, please record your message.","start_word":13,"end_word":19,"intents":[{"intent":"Notify unavailability","confidence_score":0.012743993}]}]},"sentiments":{"segments":[{"text":"Ordered to voice mail. The person you're trying to reach is not available. At the tone, please record your message.","start_word":0,"end_word":19,"sentiment":"negative","sentiment_score":-0.6131880879402161},{"text":"When you have","start_word":20,"end_word":22,"sentiment":"neutral","sentiment_score":-0.231014221906662}],"average":{"sentiment":"negative","sentiment_score":-0.5762035000708795}}}}