{"metadata":{"transaction_key":"deprecated","request_id":"019f5ee4-6818-7482-993a-0773f09be7e9","sha256":"7bea4fb7493343b62f07dfa6077c762c29fb03bb83d9150d9297a246a178b318","created":"2026-07-14T04:30:56.296Z","duration":18.359938,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":76,"output_tokens":76},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":76,"output_tokens":13}},"results":{"channels":[{"alternatives":[{"transcript":"Hey, Shabile. I was just calling to see if you got home. Yeah. No dramas. I'll wait in the meeting. You're up. No.","confidence":0.9658203,"words":[{"word":"hey","start":4.96,"end":5.3599997,"confidence":0.6121826,"punctuated_word":"Hey,","sentiment":"neutral","sentiment_score":0.22607174515724185},{"word":"shabile","start":5.3599997,"end":5.5999994,"confidence":0.48265076,"punctuated_word":"Shabile.","sentiment":"neutral","sentiment_score":0.1913888454437256},{"word":"i","start":5.5999994,"end":5.8399997,"confidence":0.96435547,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.10064010322093964},{"word":"was","start":5.8399997,"end":5.92,"confidence":0.98828125,"punctuated_word":"was","sentiment":"neutral","sentiment_score":0.0754505842924118},{"word":"just","start":5.92,"end":6.16,"confidence":0.99902344,"punctuated_word":"just","sentiment":"neutral","sentiment_score":0.08614647388458252},{"word":"calling","start":6.16,"end":6.3999996,"confidence":0.99902344,"punctuated_word":"calling","sentiment":"neutral","sentiment_score":0.056021906435489655},{"word":"to","start":6.3999996,"end":6.56,"confidence":1.0,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.045269109308719635},{"word":"see","start":6.56,"end":6.72,"confidence":1.0,"punctuated_word":"see","sentiment":"neutral","sentiment_score":0.03729521483182907},{"word":"if","start":6.72,"end":6.8799996,"confidence":1.0,"punctuated_word":"if","sentiment":"neutral","sentiment_score":0.03435838967561722},{"word":"you","start":6.8799996,"end":7.04,"confidence":0.9902344,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.05003996193408966},{"word":"got","start":7.04,"end":7.2799997,"confidence":0.9658203,"punctuated_word":"got","sentiment":"neutral","sentiment_score":0.045607417821884155},{"word":"home","start":7.2799997,"end":7.7799997,"confidence":0.9562988,"punctuated_word":"home.","sentiment":"neutral","sentiment_score":0.042502261698246},{"word":"yeah","start":14.314938,"end":14.554937,"confidence":0.86279297,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.12907972931861875},{"word":"no","start":14.554937,"end":14.794937,"confidence":0.9980469,"punctuated_word":"No","sentiment":"neutral","sentiment_score":0.02978387475013733},{"word":"dramas","start":14.794937,"end":15.114937,"confidence":0.9880371,"punctuated_word":"dramas.","sentiment":"neutral","sentiment_score":-0.06713750213384628},{"word":"i'll","start":15.114937,"end":15.274937,"confidence":0.9609375,"punctuated_word":"I'll","sentiment":"neutral","sentiment_score":0.09982073307037354},{"word":"wait","start":15.274937,"end":15.514936,"confidence":0.99121094,"punctuated_word":"wait","sentiment":"neutral","sentiment_score":0.06969592720270157},{"word":"in","start":15.514936,"end":15.594937,"confidence":0.48583984,"punctuated_word":"in","sentiment":"neutral","sentiment_score":0.0992313101887703},{"word":"the","start":15.594937,"end":15.674937,"confidence":0.9892578,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.1658990979194641},{"word":"meeting","start":15.674937,"end":15.994937,"confidence":0.86083984,"punctuated_word":"meeting.","sentiment":"neutral","sentiment_score":0.1390056610107422},{"word":"you're","start":15.994937,"end":16.314938,"confidence":0.62060547,"punctuated_word":"You're","sentiment":"neutral","sentiment_score":0.3096097707748413},{"word":"up","start":16.314938,"end":16.814938,"confidence":0.7663574,"punctuated_word":"up.","sentiment":"neutral","sentiment_score":0.3037665784358978},{"word":"no","start":17.994938,"end":18.359938,"confidence":0.6958008,"punctuated_word":"No.","sentiment":"neutral","sentiment_score":-0.02012520469725132}],"paragraphs":{"transcript":"\nHey, Shabile. I was just calling to see if you got home. Yeah. No dramas. I'll wait in the meeting.\n\nYou're up. No.","paragraphs":[{"sentences":[{"text":"Hey, Shabile.","start":4.96,"end":5.5999994,"sentiment":"neutral","sentiment_score":0.20873029530048373},{"text":"I was just calling to see if you got home.","start":5.5999994,"end":7.7799997,"sentiment":"neutral","sentiment_score":0.05733314231038093},{"text":"Yeah.","start":14.314938,"end":14.554937,"sentiment":"neutral","sentiment_score":0.12907972931861875},{"text":"No dramas.","start":14.554937,"end":15.114937,"sentiment":"neutral","sentiment_score":-0.018676813691854477},{"text":"I'll wait in the meeting.","start":15.114937,"end":15.994937,"sentiment":"neutral","sentiment_score":0.11473054587841033}],"sentiment":"neutral","sentiment_score":0.08280854225158692,"num_words":20,"start":4.96,"end":15.994937},{"sentences":[{"text":"You're up.","start":15.994937,"end":16.814938,"sentiment":"neutral","sentiment_score":0.30668817460536957},{"text":"No.","start":17.994938,"end":18.359938,"sentiment":"neutral","sentiment_score":-0.02012520469725132}],"sentiment":"neutral","sentiment_score":0.19775038150449595,"num_words":3,"start":15.994937,"end":18.359938}]}}]},{"alternatives":[{"transcript":"Hello? Yeah. Yeah. I'm just in here now. Let me just set up my laptop, and I'll call you back. Alright. Thanks. Bye.","confidence":0.98706055,"words":[{"word":"hello","start":8.559999,"end":8.639999,"confidence":0.95043945,"punctuated_word":"Hello?","sentiment":"neutral","sentiment_score":0.04755759984254837},{"word":"yeah","start":8.639999,"end":8.96,"confidence":0.9194336,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.1219668835401535},{"word":"yeah","start":8.96,"end":9.12,"confidence":0.9519043,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.16638219356536865},{"word":"i'm","start":9.12,"end":9.28,"confidence":0.98706055,"punctuated_word":"I'm","sentiment":"neutral","sentiment_score":0.16262152791023254},{"word":"just","start":9.28,"end":9.44,"confidence":0.9970703,"punctuated_word":"just","sentiment":"neutral","sentiment_score":0.2214321345090866},{"word":"in","start":9.44,"end":9.679999,"confidence":0.81396484,"punctuated_word":"in","sentiment":"neutral","sentiment_score":0.17059177160263062},{"word":"here","start":9.679999,"end":9.84,"confidence":0.9970703,"punctuated_word":"here","sentiment":"neutral","sentiment_score":0.2017565667629242},{"word":"now","start":9.84,"end":10.32,"confidence":0.99560547,"punctuated_word":"now.","sentiment":"neutral","sentiment_score":0.16772234439849854},{"word":"let","start":10.32,"end":10.48,"confidence":0.6376953,"punctuated_word":"Let","sentiment":"neutral","sentiment_score":0.14930231869220734},{"word":"me","start":10.48,"end":10.98,"confidence":1.0,"punctuated_word":"me","sentiment":"neutral","sentiment_score":0.16534774005413055},{"word":"just","start":11.04,"end":11.28,"confidence":0.6894531,"punctuated_word":"just","sentiment":"neutral","sentiment_score":0.19711002707481384},{"word":"set","start":11.28,"end":11.44,"confidence":0.90283203,"punctuated_word":"set","sentiment":"neutral","sentiment_score":0.20354893803596497},{"word":"up","start":11.44,"end":11.5199995,"confidence":0.9941406,"punctuated_word":"up","sentiment":"neutral","sentiment_score":0.2082170993089676},{"word":"my","start":11.5199995,"end":11.679999,"confidence":1.0,"punctuated_word":"my","sentiment":"neutral","sentiment_score":0.19319793581962583},{"word":"laptop","start":11.679999,"end":12.08,"confidence":0.8935547,"punctuated_word":"laptop,","sentiment":"neutral","sentiment_score":0.17945265769958496},{"word":"and","start":12.08,"end":12.24,"confidence":0.9863281,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.1401563435792923},{"word":"i'll","start":12.24,"end":12.48,"confidence":0.99609375,"punctuated_word":"I'll","sentiment":"neutral","sentiment_score":0.1442834734916687},{"word":"call","start":12.48,"end":12.719999,"confidence":1.0,"punctuated_word":"call","sentiment":"neutral","sentiment_score":0.13514700531959534},{"word":"you","start":12.719999,"end":12.88,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.133013516664505},{"word":"back","start":12.88,"end":13.38,"confidence":0.9995117,"punctuated_word":"back.","sentiment":"neutral","sentiment_score":0.1417710930109024},{"word":"alright","start":16.534937,"end":16.854939,"confidence":0.9641113,"punctuated_word":"Alright.","sentiment":"positive","sentiment_score":0.4540340304374695},{"word":"thanks","start":16.854939,"end":17.174938,"confidence":0.95654297,"punctuated_word":"Thanks.","sentiment":"positive","sentiment_score":0.6644470691680908},{"word":"bye","start":17.174938,"end":17.674938,"confidence":0.99072266,"punctuated_word":"Bye.","sentiment":"positive","sentiment_score":0.34959548711776733}],"paragraphs":{"transcript":"\nHello? Yeah. Yeah. I'm just in here now. Let me just set up my laptop, and I'll call you back.\n\nAlright. Thanks. Bye.","paragraphs":[{"sentences":[{"text":"Hello?","start":8.559999,"end":8.639999,"sentiment":"neutral","sentiment_score":0.04755759984254837},{"text":"Yeah.","start":8.639999,"end":8.96,"sentiment":"neutral","sentiment_score":0.1219668835401535},{"text":"Yeah.","start":8.96,"end":9.12,"sentiment":"neutral","sentiment_score":0.16638219356536865},{"text":"I'm just in here now.","start":9.12,"end":10.32,"sentiment":"neutral","sentiment_score":0.1848248690366745},{"text":"Let me just set up my laptop, and I'll call you back.","start":10.32,"end":13.38,"sentiment":"neutral","sentiment_score":0.16587901239593825}],"sentiment":"neutral","sentiment_score":0.1625289585441351,"num_words":20,"start":8.559999,"end":13.38},{"sentences":[{"text":"Alright.","start":16.534937,"end":16.854939,"sentiment":"positive","sentiment_score":0.4540340304374695},{"text":"Thanks.","start":16.854939,"end":17.174938,"sentiment":"positive","sentiment_score":0.6644470691680908},{"text":"Bye.","start":17.174938,"end":17.674938,"sentiment":"positive","sentiment_score":0.34959548711776733}],"sentiment":"positive","sentiment_score":0.4893588622411092,"num_words":3,"start":16.534937,"end":17.674938}]}}]}],"paragraphs":{"transcript":"\nChannel 0: Hey, Shabile. I was just calling to see if you got home.\n\nChannel 1: Hello? Yeah. Yeah. I'm just in here now. Let me just set up my laptop, and I'll call you back.\n\nChannel 0: Yeah. No dramas. I'll wait in the meeting. You're up.\n\nChannel 1: Alright. Thanks. Bye.\n\nChannel 0: No.","paragraphs":[{"sentences":[{"text":"Hey, Shabile.","start":4.96,"end":5.5999994,"sentiment":"neutral","sentiment_score":0.20873029530048373},{"text":"I was just calling to see if you got home.","start":5.5999994,"end":7.7799997,"sentiment":"neutral","sentiment_score":0.05733314231038093}],"sentiment":"neutral","sentiment_score":0.08256600114206473,"channel":0,"num_words":12,"start":4.96,"end":7.7799997},{"sentences":[{"text":"Hello?","start":8.559999,"end":8.639999,"sentiment":"neutral","sentiment_score":0.04755759984254837},{"text":"Yeah.","start":8.639999,"end":8.96,"sentiment":"neutral","sentiment_score":0.1219668835401535},{"text":"Yeah.","start":8.96,"end":9.12,"sentiment":"neutral","sentiment_score":0.16638219356536865},{"text":"I'm just in here now.","start":9.12,"end":10.32,"sentiment":"neutral","sentiment_score":0.1848248690366745},{"text":"Let me just set up my laptop, and I'll call you back.","start":10.32,"end":13.38,"sentiment":"neutral","sentiment_score":0.16587901239593825}],"sentiment":"neutral","sentiment_score":0.1625289585441351,"channel":1,"num_words":20,"start":8.559999,"end":13.38},{"sentences":[{"text":"Yeah.","start":14.314938,"end":14.554937,"sentiment":"neutral","sentiment_score":0.12907972931861875},{"text":"No dramas.","start":14.554937,"end":15.114937,"sentiment":"neutral","sentiment_score":-0.018676813691854477},{"text":"I'll wait in the meeting.","start":15.114937,"end":15.994937,"sentiment":"neutral","sentiment_score":0.11473054587841033},{"text":"You're up.","start":15.994937,"end":16.814938,"sentiment":"neutral","sentiment_score":0.30668817460536957}],"sentiment":"neutral","sentiment_score":0.12787551805377007,"channel":0,"num_words":10,"start":14.314938,"end":16.814938},{"sentences":[{"text":"Alright.","start":16.534937,"end":16.854939,"sentiment":"positive","sentiment_score":0.4540340304374695},{"text":"Thanks.","start":16.854939,"end":17.174938,"sentiment":"positive","sentiment_score":0.6644470691680908},{"text":"Bye.","start":17.174938,"end":17.674938,"sentiment":"positive","sentiment_score":0.34959548711776733}],"sentiment":"positive","sentiment_score":0.4893588622411092,"channel":1,"num_words":3,"start":16.534937,"end":17.674938},{"sentences":[{"text":"No.","start":17.994938,"end":18.359938,"sentiment":"neutral","sentiment_score":-0.02012520469725132}],"sentiment":"neutral","sentiment_score":-0.02012520469725132,"channel":0,"num_words":1,"start":17.994938,"end":18.359938}]},"summary":{"result":"success","short":"Hey, Shabile. I was just calling to see if you got home. Hello? Yeah. Yeah. I'm just in here now. Let me just set up my laptop, and I'll call you back. Yeah. No dramas. I'll wait in the meeting. You're up. Alright. Thanks. Bye. No."},"intents":{"segments":[{"text":"I was just calling to see if you got home. Hello?","start_word":2,"end_word":12,"intents":[{"intent":"Check home status","confidence_score":0.26189965}]},{"text":"No dramas.","start_word":33,"end_word":34,"intents":[{"intent":"Set up laptop","confidence_score":0.854786}]},{"text":"No dramas. I'll wait in the meeting. You're up. Alright. Thanks. Bye. No.","start_word":33,"end_word":45,"intents":[{"intent":"Wait in meeting","confidence_score":0.6199223}]}]},"sentiments":{"segments":[{"text":"Hey, Shabile. I was just calling to see if you got home. Hello? Yeah. Yeah. I'm just in here now. Let me just set up my laptop, and I'll call you back. Yeah. No dramas. I'll wait in the meeting. You're up.","start_word":0,"end_word":41,"sentiment":"neutral","sentiment_score":0.13486269116401672},{"text":"Alright. Thanks. Bye.","start_word":42,"end_word":44,"sentiment":"positive","sentiment_score":0.467472791671753},{"text":"No.","start_word":45,"end_word":45,"sentiment":"neutral","sentiment_score":-0.02739407494664192}],"average":{"sentiment":"neutral","sentiment_score":0.16560436549939608}}}}