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Yes. He is. I'm good. Thank you.\n\nHow are you? Yeah. That's fine. It might be hard unless you wanna ring Andy's phone because my my speaker doesn't work properly. I have it on what do you call it?\n\nYeah. On speakerphone. Sorry. I've just come off double night like a night shift. Yeah.\n\nSo if you if you wanted to ring him back so we can both help both hear you at the same time, otherwise, yeah, we'd have to go one on one. Yeah. He's right here next to me, mate. So he'll be able to answer straight away. Okay.\n\nThanks, Dom. Bye. 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This is Hailey.\n\nChannel 1: Yes. He is.\n\nChannel 0: This is Veronica from Oakview Financial. How are you?\n\nChannel 1: I'm good. Thank you. How are you?\n\nChannel 0: Yeah. I'm good. Thanks. I had you and Andrew booked in just to go over the research I did on your super investment. So is now still a good time for you?\n\nChannel 1: Yeah. That's fine. It might be hard unless you wanna ring Andy's phone because my my speaker doesn't work properly.\n\nChannel 0: Okay. That's okay.\n\nChannel 1: I have it on what do you call it?\n\nChannel 0: Speaker?\n\nChannel 1: Yeah. On speakerphone.\n\nChannel 0: Yeah. Sure.\n\nChannel 1: Sorry. I've just come off double night like a\n\nChannel 0: Oh,\n\nChannel 1: night\n\nChannel 0: that's\n\nChannel 1: shift.\n\nChannel 0: okay. 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They schedule a call for later in the day, but the customer is unable to talk at the moment due to being in a shift. Veronica agrees to call the customer instead and thanks him before ending the call."},"intents":{"segments":[{"text":"Well, I will give him a call right now. Okay.","start_word":179,"end_word":188,"intents":[{"intent":"Make a phone call","confidence_score":0.00054951897}]}]},"sentiments":{"segments":[{"text":"Hello? Good afternoon. This is Hailey. Yes. He is. This is Veronica from Oakview Financial. How are you?","start_word":0,"end_word":17,"sentiment":"neutral","sentiment_score":0.21130867302417755},{"text":"I'm good. Thank you.","start_word":18,"end_word":21,"sentiment":"positive","sentiment_score":0.5654069185256958},{"text":"How are you? Yeah.","start_word":22,"end_word":25,"sentiment":"neutral","sentiment_score":0.3194487392902374},{"text":"I'm good. 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