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The person you're trying to reach is not available. At the tone, please record your message. When you have finished recording, you may hang up.","paragraphs":[{"sentences":[{"text":"To voice mail.","start":0.39999998,"end":1.46,"sentiment":"neutral","sentiment_score":-0.1814320981502533},{"text":"The person you're trying to reach is not available.","start":1.5999999,"end":4.02,"sentiment":"negative","sentiment_score":-0.5407411522335477},{"text":"At the tone, please record your message.","start":4.3199997,"end":6.58,"sentiment":"neutral","sentiment_score":-0.22583882297788346},{"text":"When you have finished recording, you may hang up.","start":6.72,"end":9.54,"sentiment":"neutral","sentiment_score":-0.19822130103905997}],"sentiment":"neutral","sentiment_score":-0.313422504812479,"num_words":28,"start":0.39999998,"end":9.54}]}}]}],"paragraphs":{"transcript":"\nChannel 1: To voice mail. The person you're trying to reach is not available. At the tone, please record your message. When you have finished recording, you may hang up.\n\nChannel 0: Hi, Cody. We kindly request you process your $20 delivery charge for the free router we sent. And if you need any assistance, please let us know. 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