{"metadata":{"transaction_key":"deprecated","request_id":"019eba52-0838-7b93-b117-b9e3749ff16c","sha256":"6c2c5d022a8cda08313da9b469938a43b2b90353adb3e4db88741719f33b9550","created":"2026-06-12T05:33:19.911Z","duration":13.175938,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":29,"output_tokens":29},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":29,"output_tokens":7}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"No message can be left on this service. 043502597 0. This message bank is full. Please try again later. Goodbye.","confidence":1.0,"words":[{"word":"no","start":0.16,"end":0.39999998,"confidence":0.9941406,"punctuated_word":"No","sentiment":"negative","sentiment_score":-0.5638346672058105},{"word":"message","start":0.39999998,"end":0.71999997,"confidence":1.0,"punctuated_word":"message","sentiment":"negative","sentiment_score":-0.46459436416625977},{"word":"can","start":0.71999997,"end":0.88,"confidence":1.0,"punctuated_word":"can","sentiment":"negative","sentiment_score":-0.5363413095474243},{"word":"be","start":0.88,"end":1.04,"confidence":1.0,"punctuated_word":"be","sentiment":"negative","sentiment_score":-0.46818938851356506},{"word":"left","start":1.04,"end":1.28,"confidence":1.0,"punctuated_word":"left","sentiment":"negative","sentiment_score":-0.5053969025611877},{"word":"on","start":1.28,"end":1.52,"confidence":1.0,"punctuated_word":"on","sentiment":"negative","sentiment_score":-0.3944979906082154},{"word":"this","start":1.52,"end":1.68,"confidence":0.9873047,"punctuated_word":"this","sentiment":"negative","sentiment_score":-0.5444989204406738},{"word":"service","start":1.68,"end":2.1799998,"confidence":0.9975586,"punctuated_word":"service.","sentiment":"negative","sentiment_score":-0.5323466062545776},{"word":"043502597","start":2.3999999,"end":7.8599997,"confidence":0.99956596,"punctuated_word":"043502597","sentiment":"neutral","sentiment_score":-0.09898072481155396},{"word":"0","start":7.9199996,"end":8.42,"confidence":0.98291016,"punctuated_word":"0.","sentiment":"neutral","sentiment_score":-0.1591421365737915},{"word":"this","start":8.48,"end":8.72,"confidence":0.9951172,"punctuated_word":"This","sentiment":"negative","sentiment_score":-0.8528298735618591},{"word":"message","start":8.72,"end":9.12,"confidence":0.9951172,"punctuated_word":"message","sentiment":"negative","sentiment_score":-0.807088315486908},{"word":"bank","start":9.12,"end":9.36,"confidence":0.9941406,"punctuated_word":"bank","sentiment":"negative","sentiment_score":-0.9046685099601746},{"word":"is","start":9.36,"end":9.599999,"confidence":1.0,"punctuated_word":"is","sentiment":"negative","sentiment_score":-0.9141337871551514},{"word":"full","start":9.599999,"end":10.08,"confidence":0.9995117,"punctuated_word":"full.","sentiment":"negative","sentiment_score":-0.874137282371521},{"word":"please","start":10.08,"end":10.4,"confidence":1.0,"punctuated_word":"Please","sentiment":"negative","sentiment_score":-0.8659944534301758},{"word":"try","start":10.4,"end":10.639999,"confidence":1.0,"punctuated_word":"try","sentiment":"negative","sentiment_score":-0.8293352127075195},{"word":"again","start":10.639999,"end":10.96,"confidence":1.0,"punctuated_word":"again","sentiment":"negative","sentiment_score":-0.812268078327179},{"word":"later","start":10.96,"end":11.46,"confidence":1.0,"punctuated_word":"later.","sentiment":"negative","sentiment_score":-0.8318849205970764},{"word":"goodbye","start":12.16,"end":12.66,"confidence":0.99902344,"punctuated_word":"Goodbye.","sentiment":"negative","sentiment_score":-0.5026039481163025}],"paragraphs":{"transcript":"\nNo message can be left on this service. 043502597 0. This message bank is full. Please try again later. Goodbye.","paragraphs":[{"sentences":[{"text":"No message can be left on this service.","start":0.16,"end":2.1799998,"sentiment":"negative","sentiment_score":-0.5012125186622143},{"text":"043502597 0.","start":2.3999999,"end":8.42,"sentiment":"neutral","sentiment_score":-0.12906143069267273},{"text":"This message bank is full.","start":8.48,"end":10.08,"sentiment":"negative","sentiment_score":-0.8705715537071228},{"text":"Please try again later.","start":10.08,"end":11.46,"sentiment":"negative","sentiment_score":-0.8348706662654877},{"text":"Goodbye.","start":12.16,"end":12.66,"sentiment":"negative","sentiment_score":-0.5026039481163025}],"sentiment":"negative","sentiment_score":-0.6231383696198464,"num_words":20,"start":0.16,"end":12.66}]}}]}],"paragraphs":{"transcript":"\nChannel 1: No message can be left on this service. 043502597 0. This message bank is full. Please try again later. Goodbye.","paragraphs":[{"sentences":[{"text":"No message can be left on this service.","start":0.16,"end":2.1799998,"sentiment":"negative","sentiment_score":-0.5012125186622143},{"text":"043502597 0.","start":2.3999999,"end":8.42,"sentiment":"neutral","sentiment_score":-0.12906143069267273},{"text":"This message bank is full.","start":8.48,"end":10.08,"sentiment":"negative","sentiment_score":-0.8705715537071228},{"text":"Please try again later.","start":10.08,"end":11.46,"sentiment":"negative","sentiment_score":-0.8348706662654877},{"text":"Goodbye.","start":12.16,"end":12.66,"sentiment":"negative","sentiment_score":-0.5026039481163025}],"sentiment":"negative","sentiment_score":-0.6231383696198464,"channel":1,"num_words":20,"start":0.16,"end":12.66}]},"summary":{"result":"success","short":"No message can be left on this service. 043502597 0. This message bank is full. Please try again later. Goodbye."},"intents":{"segments":[{"text":"Goodbye.","start_word":19,"end_word":19,"intents":[{"intent":"Requesting to try again","confidence_score":0.019627083}]}]},"sentiments":{"segments":[{"text":"No message can be left on this service. 043502597 0. This message bank is full. Please try again later. Goodbye.","start_word":0,"end_word":19,"sentiment":"negative","sentiment_score":-0.5858858823776245}],"average":{"sentiment":"negative","sentiment_score":-0.5858858700456291}}}}