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This is Nelson. How can I help you? Yes. Who am I speaking with?\n\nHello? Sorry. Your line is very bad. How can I help you? Yes.\n\nNo. No. Look. I'm I'm fine. I'm not interested.\n\nThank you. I've already have my my own people who look after me, Winthrop Australia. So thanks for the call, though. Thank you. 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How can I help you?\n\nChannel 0: Oh, yes. Good Looking for Nelson.\n\nChannel 1: Yes. Who am I speaking with?\n\nChannel 0: This is Mary from Vigilance AI. Is this Nelson Yu?\n\nChannel 1: Hello? Sorry. Your line is\n\nChannel 0: Hello?\n\nChannel 1: very bad. How can\n\nChannel 0: Sorry.\n\nChannel 1: I help you?\n\nChannel 0: Yeah. Am I speaking to Nelson? Nelson Yu?\n\nChannel 1: Yes.\n\nChannel 0: Yeah. Because Nelson, today we are calling from Vigilence AI. We are a cybersecurity company that runs an AI powered MDR platform. And the reason we call is our CTO would love to have a quick demo just to introduce about our company. And we're just checking if you do have an open schedule looking at on the October 22.\n\nWould you be available?\n\nChannel 1: No. No. Look. I'm I'm fine. I'm not interested.\n\nThank you. I've already have my my own people who look after me, Winthrop Australia. So thanks for the call, though. Thank you. 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platform.","start":38.024998,"end":43.484997,"sentiment":"neutral","sentiment_score":0.10466152677933376},{"text":"And the reason we call is our CTO would love to have a quick demo just to introduce about our company.","start":45.065,"end":51.644997,"sentiment":"neutral","sentiment_score":0.2310136975277038},{"text":"And we're just checking if you do have an open schedule looking at on the October 22.","start":52.62,"end":60.86,"sentiment":"neutral","sentiment_score":0.08692547065370224}],"sentiment":"neutral","sentiment_score":0.1389941609154145,"channel":0,"num_words":60,"start":31.37,"end":60.86},{"sentences":[{"text":"Would you be available?","start":60.86,"end":61.92,"sentiment":"neutral","sentiment_score":0.03313419595360756}],"sentiment":"neutral","sentiment_score":0.03313419595360756,"channel":0,"num_words":4,"start":60.86,"end":61.92},{"sentences":[{"text":"No.","start":63.17,"end":63.41,"sentiment":"neutral","sentiment_score":-0.30176687240600586},{"text":"No.","start":63.41,"end":63.57,"sentiment":"negative","sentiment_score":-0.3840941190719605},{"text":"Look.","start":63.57,"end":63.89,"sentiment":"negative","sentiment_score":-0.3720724582672119},{"text":"I'm I'm fine.","start":63.89,"end":64.53,"sentiment":"negative","sentiment_score":-0.38826343417167664},{"text":"I'm not interested.","start":64.53,"end":65.409996,"sentiment":"negative","sentiment_score":-0.6540665626525879}],"sentiment":"negative","sentiment_score":-0.4649914933575524,"channel":1,"num_words":9,"start":63.17,"end":65.409996},{"sentences":[{"text":"Thank you.","start":65.409996,"end":65.81,"sentiment":"neutral","sentiment_score":-0.31263287365436554},{"text":"I've already have my my own people who look after me, Winthrop Australia.","start":65.81,"end":70.74487,"sentiment":"neutral","sentiment_score":-0.018791017337487295},{"text":"So thanks for the call, though.","start":71.12487,"end":72.98487,"sentiment":"neutral","sentiment_score":0.21972785765926042},{"text":"Thank you.","start":73.12487,"end":73.864876,"sentiment":"neutral","sentiment_score":0.20992641896009445},{"text":"Bye.","start":74.40488,"end":74.90488,"sentiment":"neutral","sentiment_score":0.08317916095256805}],"sentiment":"neutral","sentiment_score":0.039660423838843904,"channel":1,"num_words":24,"start":65.409996,"end":74.90488},{"sentences":[{"text":"I see.","start":74.91488,"end":75.574875,"sentiment":"neutral","sentiment_score":0.03251826763153076}],"sentiment":"neutral","sentiment_score":0.03251826763153076,"channel":0,"num_words":2,"start":74.91488,"end":75.574875}]},"summary":{"result":"success","short":"A cybersecurity company representative named Nelson answers a call from a customer named Mary from Connected People. Mary explains that they are calling about their AI-powered MDR platform and offers a demo, but Mary declines as she already has people who look after her. The call ends with Mary politely declining again and saying she is not interested."},"intents":{"segments":[{"text":"Because Nelson, today we are calling from Vigilence AI. We are a cybersecurity company that runs an AI powered MDR platform. And the reason we call is our CTO would love to have a quick demo just to introduce about our company. And we're just checking if you do have an open schedule looking at on the October 22. Would you be available?","start_word":62,"end_word":124,"intents":[{"intent":"Schedule demo","confidence_score":0.16619216}]}]},"sentiments":{"segments":[{"text":"Hello?","start_word":0,"end_word":0,"sentiment":"neutral","sentiment_score":0.06275451928377151},{"text":"Thank you for calling Fletcher.","start_word":1,"end_word":5,"sentiment":"positive","sentiment_score":0.5012805461883545},{"text":"Yes, This sir. is Nelson. How can I help you? Oh, yes. Good Looking for Nelson. Yes. Who am I speaking with? This is Mary from Vigilance AI. Is this Nelson Yu? Hello? Sorry. Your line is Hello? very bad. How can Sorry. I help you? Yeah. Am I speaking to Nelson? Nelson Yu? Yes. Yeah. Because Nelson, today we are calling from Vigilence AI. We are a cybersecurity company that runs an AI powered MDR platform. And the reason we call is our CTO would love to have a quick demo just to introduce about our company. And we're just checking if you do have an open schedule looking at on the October 22. Would you be available? No.","start_word":6,"end_word":125,"sentiment":"neutral","sentiment_score":0.08512707054615021},{"text":"No. Look. I'm I'm fine. I'm not interested.","start_word":126,"end_word":133,"sentiment":"negative","sentiment_score":-0.4769643247127533},{"text":"Thank you. I've already have my my own people who look after me, Winthrop Australia. So thanks for the call, though. Thank you. Bye. I see.","start_word":134,"end_word":159,"sentiment":"neutral","sentiment_score":0.03609934449195862}],"average":{"sentiment":"neutral","sentiment_score":0.0469382340210494}}}}