{"metadata":{"transaction_key":"deprecated","request_id":"019f7d1c-ffa0-7e91-8876-d53fdb52462e","sha256":"dc5e4b4c81b21bbb85cf22b56647f4fd2f0e81d4cd0a762332094958030f1904","created":"2026-07-20T01:21:21.950Z","duration":55.58394,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":76,"output_tokens":65},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":81,"output_tokens":81},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":81,"output_tokens":4}},"results":{"channels":[{"alternatives":[{"transcript":"Airtel. Hi, Kelly. This is Airtel accounts in reference to your account status. Please reach out. 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I'll see if this person is available. Thanks. Please stay on the line. I'm sorry.\n\nThis person is not available. 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I'll see if this person is available.\n\nChannel 0: Airtel.\n\nChannel 1: Thanks. Please stay on the line. I'm sorry. This person is not available. If you would like to leave an additional message, please reply after the tone.\n\nChannel 0: Hi, Kelly. This is Airtel accounts in reference to your account status. Please reach out. 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