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Alex, I hope you still remember the company because the last time that we touched base with you, it was November of last year. And during that time, I was trying to arrange a meeting with you together with my CTO, mister Baljit Singh, to introduce our company and our services. Name of the company again, it's Cloud Solution IT. Yes, sir. Yeah. Sir, once again, cloud solution IT, we are a managed service provider. We are also Microsoft trusted partner providing services for cloud solution, cybersecurity, backup and recovery, SharePoint, manage three six five, Power BI, PowerApps, and many more. And the reason for my call today, Alex, same thing as before, we're only hoping to arrange an introductory meeting with you simply to introduce our company only for future reference. And No more. No. Yeah. Actually, sir, we know that you already have someone taken care of here. But mainly, sir, the reason why we would like to have an introductory meeting is just to give you an idea regarding our services just in case your current provider may not provide exactly what you're looking for. We only want to make sure the name of our company will be on your list. Mhmm. Alright. I'll I'll be happy to send you our details again, sir. Because the last time, I think I was able to send you our information, but I I I can send that information again, sir. Okay. No worries. Thank you. Have a good day. 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Good afternoon. Alex, it's Ronald from Cloud Solution IT. How are you doing today? Alright.\n\nOkay. That's wonderful. Alex, I hope you still remember the company because the last time that we touched base with you, it was November of last year. And during that time, I was trying to arrange a meeting with you together with my CTO, mister Baljit Singh, to introduce our company and our services. Name of the company again, it's Cloud Solution IT.\n\nYes, sir. Yeah. Sir, once again, cloud solution IT, we are a managed service provider. We are also Microsoft trusted partner providing services for cloud solution, cybersecurity, backup and recovery, SharePoint, manage three six five, Power BI, PowerApps, and many more. And the reason for my call today, Alex, same thing as before, we're only hoping to arrange an introductory meeting with you simply to introduce our company only for future reference.\n\nAnd No more. No. Yeah. Actually, sir, we know that you already have someone taken care of here. But mainly, sir, the reason why we would like to have an introductory meeting is just to give you an idea regarding our services just in case your current provider may not provide exactly what you're looking for.\n\nWe only want to make sure the name of our company will be on your list. Mhmm. Alright. I'll I'll be happy to send you our details again, sir. Because the last time, I think I was able to send you our information, but I I I can send that information again, sir.\n\nOkay. No worries. Thank you. Have a good day. Thank you.","paragraphs":[{"sentences":[{"text":"Yeah.","start":3.9199998,"end":4.16,"sentiment":"neutral","sentiment_score":0.10436133295297624},{"text":"Good afternoon.","start":4.16,"end":4.8199997,"sentiment":"neutral","sentiment_score":0.33257727324962616},{"text":"Alex, it's Ronald from Cloud Solution IT.","start":5.8399997,"end":9.78,"sentiment":"neutral","sentiment_score":0.25359063701970236},{"text":"How are you doing today?","start":10.559999,"end":11.7,"sentiment":"neutral","sentiment_score":0.24478766620159148},{"text":"Alright.","start":13.5199995,"end":13.92,"sentiment":"neutral","sentiment_score":0.2756671905517578}],"sentiment":"neutral","sentiment_score":0.2527659912593663,"num_words":16,"start":3.9199998,"end":13.92},{"sentences":[{"text":"Okay.","start":13.92,"end":14.16,"sentiment":"positive","sentiment_score":0.4333209693431854},{"text":"That's wonderful.","start":14.16,"end":14.82,"sentiment":"positive","sentiment_score":0.6914157867431641},{"text":"Alex, I hope 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Yeah. Good morning. Yep. The Acclaim Solution. I can't hear you. Mhmm. Yeah. Okay. We currently have a a service provider either providing all that support for us at the moment. Yeah. Okay. I'll I'll make a note of of that. It's not something that fits under my area, but I'll have a word to to the relevant people, and I'll pass on the details of cloud solution, and and I'll leave it with them to get back in touch with you. Excellent. Okay. Thank you very much. No worries. Okay. 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Yeah. Good morning. Yep. The Acclaim Solution.\n\nI can't hear you. Mhmm. Yeah. Okay. We currently have a a service provider either providing all that support for us at the moment.\n\nYeah. Okay. I'll I'll make a note of of that. It's not something that fits under my area, but I'll have a word to to the relevant people, and I'll pass on the details of cloud solution, and and I'll leave it with them to get back in touch with you. Excellent.\n\nOkay. Thank you very much. No worries. Okay. 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Yeah.\n\nChannel 0: Yeah. Good afternoon. Alex, it's Ronald from Cloud Solution IT. How are you doing today?\n\nChannel 1: Good morning.\n\nChannel 0: Alright. Okay. That's wonderful. Alex, I hope you still remember the company because the last time that we touched base with you, it was November of last year. And during that time, I was trying to arrange a meeting with you together with my CTO, mister Baljit Singh, to introduce our company and our services.\n\nName of the company again, it's Cloud Solution IT. Yes, sir.\n\nChannel 1: Yep. The Acclaim Solution. I can't hear you.\n\nChannel 0: Yeah. Sir, once again, cloud solution IT, we are a managed service provider. We are also Microsoft trusted partner providing\n\nChannel 1: Mhmm.\n\nChannel 0: services for cloud solution, cybersecurity, backup and recovery, SharePoint, manage three six five, Power BI, PowerApps, and many more. And the reason for my call today, Alex, same thing as before, we're only hoping to arrange an introductory meeting with you simply to introduce our company only for future reference. And\n\nChannel 1: Yeah.\n\nChannel 0: No more. No.\n\nChannel 1: Okay. We currently have a a service provider either providing all that support for us at the moment.\n\nChannel 0: Yeah. Actually, sir, we know that you already have someone taken care of here. But mainly, sir, the reason why we would like to have an introductory meeting is just to give you an idea regarding our services just in case your current provider may not provide exactly what you're looking for. We only want to make sure the name of our company will be on your list.\n\nChannel 1: Yeah. Okay. I'll I'll make a note of of that.\n\nChannel 0: Mhmm.\n\nChannel 1: It's not something that fits under my area, but I'll have a word to to the relevant people, and I'll pass on the details of cloud solution, and and I'll leave it with them to get back in touch with you.\n\nChannel 0: Alright. I'll I'll be happy to send you our details again, sir. Because the last time, I think I was able to send you our information, but I I I can send that information again, sir.\n\nChannel 1: Excellent. Okay. Thank you very much.\n\nChannel 0: Okay. No worries.\n\nChannel 1: No worries.\n\nChannel 0: Thank you.\n\nChannel 1: Okay.\n\nChannel 0: Have a good\n\nChannel 1: Alright.\n\nChannel 0: day. Thank you.","paragraphs":[{"sentences":[{"text":"Alex.","start":0.0,"end":0.5,"sentiment":"neutral","sentiment_score":0.02695847675204277},{"text":"Yeah.","start":1.76,"end":2.26,"sentiment":"neutral","sentiment_score":0.06917651742696762}],"sentiment":"neutral","sentiment_score":0.048067497089505196,"channel":1,"num_words":2,"start":0.0,"end":2.26},{"sentences":[{"text":"Yeah.","start":3.9199998,"end":4.16,"sentiment":"neutral","sentiment_score":0.10436133295297624},{"text":"Good afternoon.","start":4.16,"end":4.8199997,"sentiment":"neutral","sentiment_score":0.33257727324962616},{"text":"Alex, it's Ronald from Cloud Solution IT.","start":5.8399997,"end":9.78,"sentiment":"neutral","sentiment_score":0.25359063701970236},{"text":"How are you doing today?","start":10.559999,"end":11.7,"sentiment":"neutral","sentiment_score":0.24478766620159148}],"sentiment":"neutral","sentiment_score":0.2512392446398735,"channel":0,"num_words":15,"start":3.9199998,"end":11.7},{"sentences":[{"text":"Good 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The customer is unable to remember the name of the company and is not interested in an introductory meeting. Ronald explains that they are a managed service provider and Microsoft trusted partner and will send the customer their company's details. The customer agrees and thanks Ronald before ending the call."},"intents":{"segments":[{"text":"And the reason for my call today, Alex, same thing as before, we're only hoping to arrange an introductory meeting with you simply to introduce our company only for future reference. And Yeah.","start_word":133,"end_word":165,"intents":[{"intent":"Initiate introductory meeting","confidence_score":0.0003167198}]},{"text":"I'll I'll be happy to send you our details again, sir. Because the last time, I think I was able to send you our information, but I I I can send that information again, sir. Excellent. Okay.","start_word":308,"end_word":344,"intents":[{"intent":"Send information","confidence_score":0.08783671}]}]},"sentiments":{"segments":[{"text":"Alex. Yeah. Yeah. Good afternoon. Alex, it's Ronald from Cloud Solution IT. How are you doing today? Good morning. Alright.","start_word":0,"end_word":19,"sentiment":"neutral","sentiment_score":0.23260223865509033},{"text":"Okay. That's wonderful.","start_word":20,"end_word":22,"sentiment":"positive","sentiment_score":0.6223565936088562},{"text":"Alex, I hope you still remember the company because the last time that we touched base with you, it was November of last year. And during that time, I was trying to arrange a meeting with you together with my CTO, mister Baljit Singh, to introduce our company and our services. Name of the company again, it's Cloud Solution IT. Yes, sir. Yep. The Acclaim Solution. I can't hear you. Yeah. Sir, once again, cloud solution IT, we are a managed service provider. We are also Microsoft trusted partner providing Mhmm. services for cloud solution, cybersecurity, backup and recovery, SharePoint, manage three six five, Power BI, PowerApps, and many more. And the reason for my call today, Alex, same thing as before, we're only hoping to arrange an introductory meeting with you simply to introduce our company only for future reference. And Yeah. No more. No. Okay. We currently have a a service provider either providing all that support for us at the moment. Yeah. Actually, sir, we know that you already have someone taken care of here. But mainly, sir, the reason why we would like to have an introductory meeting is just to give you an idea regarding our services just in case your current provider may not provide exactly what you're looking for. We only want to make sure the name of our company will be on your list. Yeah. Okay. I'll I'll make a note of of that. Mhmm. It's not something that fits under my area, but I'll have a word to to the relevant people, and I'll pass on the details of cloud solution, and and I'll leave it with them to get back in touch with you. Alright. I'll I'll be happy to send you our details again, sir. Because the last time, I think I was able to send you our information, but I I I can send that information again, sir.","start_word":23,"end_word":342,"sentiment":"neutral","sentiment_score":0.05264759808778763},{"text":"Excellent.","start_word":343,"end_word":343,"sentiment":"positive","sentiment_score":0.3677876591682434},{"text":"Okay.","start_word":344,"end_word":344,"sentiment":"neutral","sentiment_score":0.27963265776634216},{"text":"Thank you very much.","start_word":345,"end_word":348,"sentiment":"positive","sentiment_score":0.44190913438797},{"text":"Okay. No worries. No worries. Thank you. Okay.","start_word":349,"end_word":356,"sentiment":"neutral","sentiment_score":0.17808270454406738},{"text":"Have a good Alright.","start_word":357,"end_word":360,"sentiment":"positive","sentiment_score":0.3769307732582092},{"text":"day.","start_word":361,"end_word":361,"sentiment":"neutral","sentiment_score":0.31773078441619873},{"text":"Thank you.","start_word":362,"end_word":363,"sentiment":"positive","sentiment_score":0.37932878732681274}],"average":{"sentiment":"neutral","sentiment_score":0.0886632787119044}}}}