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Israel.\n\nChannel 0: Hello? Hey,\n\nChannel 1: Yeah.\n\nChannel 0: miss.\n\nChannel 1: Yeah.\n\nChannel 0: I was just checking in. Have you received the invoice on your email?\n\nChannel 1: No. Wait. Let me check here. Dates. Link, your account balance is no.\n\nI didn't receive anything. Can you please send again?\n\nChannel 0: This is the best email address to send you. Right?\n\nChannel 1: Eddie\n\nChannel 0: Admin\n\nChannel 1: Electric\n\nChannel 0: at\n\nChannel 1: Belt.\n\nChannel 0: excellence.\n\nChannel 1: That one I'm not using for ages. Just send\n\nChannel 0: Okay.\n\nChannel 1: Eddie Eddie Electric Belt because the system is not working properly. It's for now same here. That's why maybe I've been the electric cost. Right?\n\nChannel 0: A d d I e electrical.\n\nChannel 1: Yeah. I'm gonna send it to you because\n\nChannel 0: Yeah. 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The agent suggests sending a text message instead and confirms the details of the email address and CRM accounts. The customer agrees and plans to send the invoice and meeting invite the next day."},"intents":{"segments":[{"text":"Have you received the invoice on your email? No. Wait.","start_word":12,"end_word":21,"intents":[{"intent":"Request invoice","confidence_score":0.05279999}]}]},"sentiments":{"segments":[{"text":"Yes. Israel. Hello? Hey, Yeah. miss. Yeah. I was just checking in. Have you received the invoice on your email? No. Wait. Let me check here. Dates. Link, your account balance is no. I didn't receive anything. Can you please send again? This is the best email address to send you. Right? Eddie Admin Electric at Belt. excellence. That one I'm not using for ages. Just send Okay.","start_word":0,"end_word":67,"sentiment":"neutral","sentiment_score":-0.0703544095158577},{"text":"Eddie Eddie Electric Belt because the system is not working properly.","start_word":68,"end_word":78,"sentiment":"negative","sentiment_score":-0.3483234643936157},{"text":"It's for now same here. That's why maybe I've been the electric cost. Right? A d d I e electrical. Yeah. I'm gonna send it to you because Yeah. You you just should text have me it. because invoice, I think, I just got bounced and I did. meeting I invite did. as well. I did. Okay. Sent me already. Okay. No Yeah. worries. Check your So message. sending you right now. Mhmm. Yeah. Please send me also here the send me the name of the cloud, whatever. Cloud and also the other one, the CRM. The electrical I got you. Yep. So we'll send you the invoice and meeting invite tomorrow. Yeah. Done. Okay, mate. See Thank you tomorrow. you. Thank Bye. you. See you. Bye.","start_word":79,"end_word":205,"sentiment":"neutral","sentiment_score":0.0021341070532798767}],"average":{"sentiment":"neutral","sentiment_score":-0.03568986108071828}}}}