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you,","start":90.686935,"end":91.08694,"sentiment":"neutral","sentiment_score":0.15497560799121857}],"sentiment":"neutral","sentiment_score":0.11640185117721558,"channel":0,"num_words":3,"start":90.20694,"end":91.08694},{"sentences":[{"text":"Thank","start":90.99688,"end":91.23688,"sentiment":"neutral","sentiment_score":0.17874468863010406}],"sentiment":"neutral","sentiment_score":0.17874468863010406,"channel":1,"num_words":1,"start":90.99688,"end":91.23688},{"sentences":[{"text":"Marcello.","start":91.08694,"end":91.58694,"sentiment":"neutral","sentiment_score":0.204385906457901}],"sentiment":"neutral","sentiment_score":0.204385906457901,"channel":0,"num_words":1,"start":91.08694,"end":91.58694},{"sentences":[{"text":"you.","start":91.23688,"end":91.73688,"sentiment":"neutral","sentiment_score":0.17479366064071655}],"sentiment":"neutral","sentiment_score":0.17479366064071655,"channel":1,"num_words":1,"start":91.23688,"end":91.73688},{"sentences":[{"text":"Take care.","start":91.72694,"end":92.38694,"sentiment":"neutral","sentiment_score":0.15718397498130798}],"sentiment":"neutral","sentiment_score":0.15718397498130798,"channel":0,"num_words":2,"start":91.72694,"end":92.38694},{"sentences":[{"text":"Bye.","start":91.95688,"end":92.45688,"sentiment":"neutral","sentiment_score":0.05166558921337128}],"sentiment":"neutral","sentiment_score":0.05166558921337128,"channel":1,"num_words":1,"start":91.95688,"end":92.45688}]},"summary":{"result":"success","short":"An IT representative from Cloud Solution IT called a customer named Marcel to arrange a meeting with his CTO, Baljit Singh. Marcel declined the offer, stating that there is nothing they can do together. The call ended with the representative thanking Marcel and saying goodbye."},"intents":{"segments":[{"text":"Actually, sir, we were able to arrange an introductory meeting with you last year Mhmm. to meet my CTO, mister Baljit Singh. Yes, sir.","start_word":51,"end_word":74,"intents":[{"intent":"Arrange meeting with baljit singh","confidence_score":0.054633986}]}]},"sentiments":{"segments":[{"text":"Hello? Yeah. Good afternoon. Marcelo, it's Ronald from Cloud Solution IT. How are you doing today?","start_word":0,"end_word":15,"sentiment":"neutral","sentiment_score":0.20583820343017575},{"text":"Good, ma'am.","start_word":16,"end_word":17,"sentiment":"positive","sentiment_score":0.35872310400009155},{"text":"How are you?","start_word":18,"end_word":20,"sentiment":"neutral","sentiment_score":0.2794712781906128},{"text":"I'm doing wonderful. Thank you for asking.","start_word":21,"end_word":27,"sentiment":"positive","sentiment_score":0.5985694527626038},{"text":"Marcel, I am not so sure if you can still remember the company I because do. the last Yep. time that yes, sir. Actually, sir, we were able to arrange an introductory meeting with you last year Mhmm. to meet my CTO, mister Baljit Singh. Yes, sir. Name of the company again, Marcel, just in case, it's Cloud Solution IT. Yep. We are a managed service provider. We are also Microsoft trusted partner providing services for cloud solutions, cybersecurity, backup and recovery, SharePoint, Manage three sixty five, Power BI, and many more. And, actually, the reason for my call today, we're hoping to check if you have any available schedule next month, maybe on first or second week of July to have a meeting with Baljeet.","start_word":28,"end_word":153,"sentiment":"neutral","sentiment_score":0.02493141032755375},{"text":"No, ma'am. It's I'm not interested. It's not of my interest. I don't know.","start_word":154,"end_word":167,"sentiment":"negative","sentiment_score":-0.5538750290870667},{"text":"Yeah. Mhmm. There's nothing nothing Alright. we can do. No business we can do together. Sorry. Mhmm. Okay. Got it, sir. I no no no problem. Alright. She doesn't. Okay. Thank you, Thank Marcello. you. Take care. Bye.","start_word":168,"end_word":205,"sentiment":"neutral","sentiment_score":-0.049383096396923065}],"average":{"sentiment":"neutral","sentiment_score":-0.00009567554180438702}}}}