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The agent assures the customer that they will get the necessary people to contact the council and thanks him for his help. The conversation ends with the customer expressing his gratitude and saying goodbye."},"intents":{"segments":[{"text":"So if I if I get Mick or whatever to ring them, follow-up with the council. Yeah? Yeah. Yeah.","start_word":74,"end_word":92,"intents":[{"intent":"Follow-up with council","confidence_score":0.36416194}]}]},"sentiments":{"segments":[{"text":"Should I get excited? Yeah. You said yeah. So it was approved. Melbourne Water sent it last week to council. So it says council. So I Yeah. am bringing joining the council? Yeah. So, yeah, Melbourne would have said I I didn't answer Louise ex exactly. She shouldn't pick up, but the admin assistant looked at it and she said it's been it was sent last week, and so follow-up with cancel. No worries. So if I if I get Mick or whatever to ring them, follow-up with the council. Yeah? Yeah. Yeah. Well, I mean, I he he's probably yeah. He he know cancel more than me. I I mean, Yeah. I'll Melbourne get him Water to is me, you've done I'd you've say. done you've done over in a well, thank you very much. I will No. You're welcome. follow-up with the council. Where do you Awesome. live? I'll leave a reservoir. Reservoir. Okay. That's the other side of the world for me. Yeah. No worries. When I get back, I'll fix you up. Thank you. Oh, no. You're you're a legend. Alright.","start_word":0,"end_word":184,"sentiment":"neutral","sentiment_score":0.03309138864278793},{"text":"You have a good holiday. I'm Thanks glad for it's your help with done.","start_word":185,"end_word":198,"sentiment":"positive","sentiment_score":0.4797583520412445},{"text":"everything I'm glad too, Alex. you got it. You Alright, and me mate. both Look I after can get yourself. out of your hair now. Stop bugging you. Thanks No. very Yeah. much. Look. I I understand how difficult it's been. 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