{"metadata":{"transaction_key":"deprecated","request_id":"019ed87f-6c7a-7002-9c24-29af07996310","sha256":"f13d3ac3d11681d77c414c73863d4c4f330f14d163782ebf93b7481e09b37878","created":"2026-06-18T02:11:31.180Z","duration":6.1919374,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":20,"output_tokens":20},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":20,"output_tokens":4}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"You called your name and reason for calling. I'll see if this person is available.","confidence":0.9995117,"words":[{"word":"you","start":0.08,"end":0.24,"confidence":0.2775879,"punctuated_word":"You","sentiment":"neutral","sentiment_score":-0.19322586059570312},{"word":"called","start":0.24,"end":0.48,"confidence":0.8339844,"punctuated_word":"called","sentiment":"neutral","sentiment_score":-0.29759103059768677},{"word":"your","start":0.48,"end":0.71999997,"confidence":0.9980469,"punctuated_word":"your","sentiment":"neutral","sentiment_score":-0.2416514754295349},{"word":"name","start":0.71999997,"end":0.96,"confidence":1.0,"punctuated_word":"name","sentiment":"negative","sentiment_score":-0.34362125396728516},{"word":"and","start":0.96,"end":1.1999999,"confidence":0.9980469,"punctuated_word":"and","sentiment":"neutral","sentiment_score":-0.3099417984485626},{"word":"reason","start":1.1999999,"end":1.52,"confidence":0.9980469,"punctuated_word":"reason","sentiment":"negative","sentiment_score":-0.37330788373947144},{"word":"for","start":1.52,"end":1.68,"confidence":0.9892578,"punctuated_word":"for","sentiment":"neutral","sentiment_score":-0.2975602149963379},{"word":"calling","start":1.68,"end":2.1799998,"confidence":0.8886719,"punctuated_word":"calling.","sentiment":"neutral","sentiment_score":-0.294594943523407},{"word":"i'll","start":2.32,"end":2.56,"confidence":1.0,"punctuated_word":"I'll","sentiment":"neutral","sentiment_score":-0.13470247387886047},{"word":"see","start":2.56,"end":2.72,"confidence":1.0,"punctuated_word":"see","sentiment":"neutral","sentiment_score":-0.1589001566171646},{"word":"if","start":2.72,"end":2.8799999,"confidence":1.0,"punctuated_word":"if","sentiment":"neutral","sentiment_score":-0.1230989396572113},{"word":"this","start":2.8799999,"end":3.12,"confidence":1.0,"punctuated_word":"this","sentiment":"neutral","sentiment_score":-0.15689225494861603},{"word":"person","start":3.12,"end":3.4399998,"confidence":1.0,"punctuated_word":"person","sentiment":"neutral","sentiment_score":-0.08812130987644196},{"word":"is","start":3.4399998,"end":3.6799998,"confidence":1.0,"punctuated_word":"is","sentiment":"neutral","sentiment_score":-0.0778844952583313},{"word":"available","start":3.6799998,"end":4.18,"confidence":0.9995117,"punctuated_word":"available.","sentiment":"neutral","sentiment_score":-0.0917944610118866}],"paragraphs":{"transcript":"\nYou called your name and reason for calling. I'll see if this person is available.","paragraphs":[{"sentences":[{"text":"You called your name and reason for calling.","start":0.08,"end":2.1799998,"sentiment":"neutral","sentiment_score":-0.2939368076622486},{"text":"I'll see if this person is available.","start":2.32,"end":4.18,"sentiment":"neutral","sentiment_score":-0.11877058446407318}],"sentiment":"neutral","sentiment_score":-0.21219257016976675,"num_words":15,"start":0.08,"end":4.18}]}}]}],"paragraphs":{"transcript":"\nChannel 1: You called your name and reason for calling. I'll see if this person is available.","paragraphs":[{"sentences":[{"text":"You called your name and reason for calling.","start":0.08,"end":2.1799998,"sentiment":"neutral","sentiment_score":-0.2939368076622486},{"text":"I'll see if this person is available.","start":2.32,"end":4.18,"sentiment":"neutral","sentiment_score":-0.11877058446407318}],"sentiment":"neutral","sentiment_score":-0.21219257016976675,"channel":1,"num_words":15,"start":0.08,"end":4.18}]},"summary":{"result":"success","short":"You called your name and reason for calling. I'll see if this person is available."},"intents":{"segments":[{"text":"I'll see if this person is available.","start_word":8,"end_word":14,"intents":[{"intent":"Check availability","confidence_score":0.44474587}]}]},"sentiments":{"segments":[{"text":"You called your name and reason for calling. I'll see if this person is available.","start_word":0,"end_word":14,"sentiment":"neutral","sentiment_score":-0.20219922065734863}],"average":{"sentiment":"neutral","sentiment_score":-0.20219922065734863}}}}