{"metadata":{"transaction_key":"deprecated","request_id":"019e8fd6-74e9-7dd2-9002-cd639b6f281e","sha256":"da3e85edc9d1632f3c264e1854794f3052c210ecfb13e3b5fe9552a733d89744","created":"2026-06-03T23:34:17.762Z","duration":7.5599375,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":32,"output_tokens":32},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":32,"output_tokens":7}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"Hello. You've reached the mailbox of the Roles. I'm not available at the moment, but if you could please leave your name.","confidence":0.9951172,"words":[{"word":"hello","start":1.12,"end":1.52,"confidence":0.7211914,"punctuated_word":"Hello.","sentiment":"neutral","sentiment_score":0.030409105122089383},{"word":"you've","start":1.52,"end":1.8399999,"confidence":0.9885254,"punctuated_word":"You've","sentiment":"neutral","sentiment_score":-0.005655842833220959},{"word":"reached","start":1.8399999,"end":2.1599998,"confidence":0.9970703,"punctuated_word":"reached","sentiment":"neutral","sentiment_score":-0.0573396235704422},{"word":"the","start":2.1599998,"end":2.24,"confidence":0.40820312,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.03789953887462616},{"word":"mailbox","start":2.24,"end":2.74,"confidence":0.98828125,"punctuated_word":"mailbox","sentiment":"neutral","sentiment_score":-0.02372639626264572},{"word":"of","start":2.8,"end":3.1999998,"confidence":0.9970703,"punctuated_word":"of","sentiment":"neutral","sentiment_score":0.001756422221660614},{"word":"the","start":3.1999998,"end":3.36,"confidence":0.6503906,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.005479961633682251},{"word":"roles","start":3.36,"end":3.86,"confidence":0.4243164,"punctuated_word":"Roles.","sentiment":"neutral","sentiment_score":0.004979394376277924},{"word":"i'm","start":4.0,"end":4.24,"confidence":0.98535156,"punctuated_word":"I'm","sentiment":"negative","sentiment_score":-0.4725028872489929},{"word":"not","start":4.24,"end":4.4,"confidence":1.0,"punctuated_word":"not","sentiment":"negative","sentiment_score":-0.5805267095565796},{"word":"available","start":4.4,"end":4.88,"confidence":1.0,"punctuated_word":"available","sentiment":"negative","sentiment_score":-0.5061419010162354},{"word":"at","start":4.88,"end":4.96,"confidence":0.9892578,"punctuated_word":"at","sentiment":"negative","sentiment_score":-0.5278308987617493},{"word":"the","start":4.96,"end":5.12,"confidence":0.9980469,"punctuated_word":"the","sentiment":"negative","sentiment_score":-0.5833456516265869},{"word":"moment","start":5.12,"end":5.52,"confidence":0.8625488,"punctuated_word":"moment,","sentiment":"negative","sentiment_score":-0.459608793258667},{"word":"but","start":5.52,"end":5.68,"confidence":1.0,"punctuated_word":"but","sentiment":"neutral","sentiment_score":-0.275877982378006},{"word":"if","start":5.68,"end":5.8399997,"confidence":0.9980469,"punctuated_word":"if","sentiment":"neutral","sentiment_score":-0.21033647656440735},{"word":"you","start":5.8399997,"end":5.92,"confidence":0.99902344,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.23543474078178409},{"word":"could","start":5.92,"end":6.16,"confidence":1.0,"punctuated_word":"could","sentiment":"neutral","sentiment_score":-0.2292635291814804},{"word":"please","start":6.16,"end":6.48,"confidence":0.9892578,"punctuated_word":"please","sentiment":"neutral","sentiment_score":-0.21328237652778623},{"word":"leave","start":6.48,"end":6.72,"confidence":0.9951172,"punctuated_word":"leave","sentiment":"neutral","sentiment_score":-0.189292311668396},{"word":"your","start":6.72,"end":7.04,"confidence":0.99902344,"punctuated_word":"your","sentiment":"neutral","sentiment_score":-0.2191341519355774},{"word":"name","start":7.04,"end":7.54,"confidence":0.88720703,"punctuated_word":"name.","sentiment":"neutral","sentiment_score":-0.17315897345542908}],"paragraphs":{"transcript":"\nHello. You've reached the mailbox of the Roles. I'm not available at the moment, but if you could please leave your name.","paragraphs":[{"sentences":[{"text":"Hello.","start":1.12,"end":1.52,"sentiment":"neutral","sentiment_score":0.030409105122089383},{"text":"You've reached the mailbox of the Roles.","start":1.52,"end":3.86,"sentiment":"neutral","sentiment_score":-0.017623649510954107},{"text":"I'm not available at the moment, but if you could please leave your name.","start":4.0,"end":7.54,"sentiment":"negative","sentiment_score":-0.3482669559972627}],"sentiment":"neutral","sentiment_score":-0.22584971933710304,"num_words":22,"start":1.12,"end":7.54}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hello. You've reached the mailbox of the Roles. I'm not available at the moment, but if you could please leave your name.","paragraphs":[{"sentences":[{"text":"Hello.","start":1.12,"end":1.52,"sentiment":"neutral","sentiment_score":0.030409105122089383},{"text":"You've reached the mailbox of the Roles.","start":1.52,"end":3.86,"sentiment":"neutral","sentiment_score":-0.017623649510954107},{"text":"I'm not available at the moment, but if you could please leave your name.","start":4.0,"end":7.54,"sentiment":"negative","sentiment_score":-0.3482669559972627}],"sentiment":"neutral","sentiment_score":-0.22584971933710304,"channel":1,"num_words":22,"start":1.12,"end":7.54}]},"summary":{"result":"success","short":"Hello. You've reached the mailbox of the Roles. I'm not available at the moment, but if you could please leave your name."},"intents":{"segments":[{"text":"I'm not available at the moment, but if you could please leave your name.","start_word":8,"end_word":21,"intents":[{"intent":"Request name","confidence_score":0.11600389},{"intent":"Leave message","confidence_score":0.22446597}]}]},"sentiments":{"segments":[{"text":"Hello. You've reached the mailbox of the Roles.","start_word":0,"end_word":7,"sentiment":"neutral","sentiment_score":-0.0049154022708535194},{"text":"I'm not available at the moment, but if you could please leave your name.","start_word":8,"end_word":21,"sentiment":"negative","sentiment_score":-0.3592803478240967}],"average":{"sentiment":"neutral","sentiment_score":-0.21531957387924192}}}}