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Please listen to the following menu options. Please press 1 for reception or say reception. Otherwise, please say the name of the person you're trying to reach. I think you said James Huxtable.\n\nIs that correct? Say yes or Transferring your call to James Huxtable. The person you are trying to reach is currently unavailable. Please leave a message after the tone. 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Please listen to the following menu options. Please press 1 for reception or say reception. Otherwise, please say the name of the person you're trying to reach.\n\nChannel 0: James Huxtable.\n\nChannel 1: I think you said James Huxtable.\n\nChannel 0: Correct.\n\nChannel 1: Is that correct? Say yes or\n\nChannel 0: Yes.\n\nChannel 1: Transferring your call to James Huxtable. The person you are trying to reach is currently unavailable. Please leave a message after the tone. When you have finished, please","paragraphs":[{"sentences":[{"text":"Thank you for calling TriStar Group.","start":2.24,"end":4.5,"sentiment":"positive","sentiment_score":0.5109010537465414},{"text":"Please listen to the following menu options.","start":4.64,"end":6.8999996,"sentiment":"neutral","sentiment_score":0.07892971698726926},{"text":"Please press 1 for reception or say reception.","start":8.08,"end":11.3,"sentiment":"neutral","sentiment_score":0.004617536207661033},{"text":"Otherwise, please say the name of the person you're trying to reach.","start":11.84,"end":15.345,"sentiment":"neutral","sentiment_score":-0.025352759131540854}],"sentiment":"neutral","sentiment_score":0.10153398549917972,"channel":1,"num_words":33,"start":2.24,"end":15.345},{"sentences":[{"text":"James Huxtable.","start":20.415,"end":21.395,"sentiment":"neutral","sentiment_score":-0.0512856375426054}],"sentiment":"neutral","sentiment_score":-0.0512856375426054,"channel":0,"num_words":2,"start":20.415,"end":21.395},{"sentences":[{"text":"I think you said James Huxtable.","start":24.625,"end":26.485,"sentiment":"neutral","sentiment_score":-0.05954957194626331}],"sentiment":"neutral","sentiment_score":-0.05954957194626331,"channel":1,"num_words":6,"start":24.625,"end":26.485},{"sentences":[{"text":"Correct.","start":27.33,"end":27.83,"sentiment":"neutral","sentiment_score":-0.00030218809843063354}],"sentiment":"neutral","sentiment_score":-0.00030218809843063354,"channel":0,"num_words":1,"start":27.33,"end":27.83},{"sentences":[{"text":"Is that correct?","start":27.425,"end":28.404999,"sentiment":"neutral","sentiment_score":0.003957112009326617},{"text":"Say yes or","start":29.37,"end":30.59,"sentiment":"neutral","sentiment_score":0.0028947864969571433}],"sentiment":"neutral","sentiment_score":0.00342594925314188,"channel":1,"num_words":6,"start":27.425,"end":30.59},{"sentences":[{"text":"Yes.","start":30.37,"end":30.87,"sentiment":"neutral","sentiment_score":0.0054433271288871765}],"sentiment":"neutral","sentiment_score":0.0054433271288871765,"channel":0,"num_words":1,"start":30.37,"end":30.87},{"sentences":[{"text":"Transferring your call to James Huxtable.","start":32.010002,"end":34.27,"sentiment":"neutral","sentiment_score":-0.11696883663535118},{"text":"The person you are trying to reach is currently unavailable.","start":68.256874,"end":71.07687,"sentiment":"negative","sentiment_score":-0.6385753631591797},{"text":"Please leave a message after the tone.","start":72.09687,"end":74.116875,"sentiment":"negative","sentiment_score":-0.3546414077281952},{"text":"When you have finished, please","start":74.81687,"end":76.39194,"sentiment":"neutral","sentiment_score":-0.13222964107990265}],"sentiment":"negative","sentiment_score":-0.36540016824645655,"channel":1,"num_words":28,"start":32.010002,"end":76.39194}]},"summary":{"result":"success","short":"The customer called TriStar Group and was prompted to select menu options. 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