{"metadata":{"transaction_key":"deprecated","request_id":"01a088fc-bfc1-7fd3-bab4-00e71b9ba429","sha256":"0c72860da5328b2508ca22b7f063255a7ce983f3f64edb8db5fe074499010f4e","created":"2026-09-10T01:44:21.397Z","duration":5.6159377,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":23,"output_tokens":23},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":23,"output_tokens":7}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"Hi. If you record your name and reason for calling, I'll see if this person is available.","confidence":1.0,"words":[{"word":"hi","start":0.32,"end":0.71999997,"confidence":0.99853516,"punctuated_word":"Hi.","sentiment":"neutral","sentiment_score":0.2716633379459381},{"word":"if","start":0.71999997,"end":0.96,"confidence":1.0,"punctuated_word":"If","sentiment":"neutral","sentiment_score":0.13677237927913666},{"word":"you","start":0.96,"end":1.12,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.03130505979061127},{"word":"record","start":1.12,"end":1.52,"confidence":0.99609375,"punctuated_word":"record","sentiment":"neutral","sentiment_score":-0.02654224634170532},{"word":"your","start":1.52,"end":1.68,"confidence":1.0,"punctuated_word":"your","sentiment":"neutral","sentiment_score":0.024508953094482425},{"word":"name","start":1.68,"end":1.92,"confidence":1.0,"punctuated_word":"name","sentiment":"neutral","sentiment_score":-0.03278636932373047},{"word":"and","start":1.92,"end":2.1599998,"confidence":0.9941406,"punctuated_word":"and","sentiment":"neutral","sentiment_score":-0.011137112975120544},{"word":"reason","start":2.1599998,"end":2.56,"confidence":0.9375,"punctuated_word":"reason","sentiment":"neutral","sentiment_score":-0.104294553399086},{"word":"for","start":2.56,"end":2.72,"confidence":0.9980469,"punctuated_word":"for","sentiment":"neutral","sentiment_score":-0.03472818434238434},{"word":"calling","start":2.72,"end":3.1999998,"confidence":1.0,"punctuated_word":"calling,","sentiment":"neutral","sentiment_score":-0.05655289441347122},{"word":"i'll","start":3.1999998,"end":3.4399998,"confidence":1.0,"punctuated_word":"I'll","sentiment":"neutral","sentiment_score":0.03125176578760147},{"word":"see","start":3.4399998,"end":3.6,"confidence":1.0,"punctuated_word":"see","sentiment":"neutral","sentiment_score":-0.023092180490493774},{"word":"if","start":3.6,"end":3.76,"confidence":1.0,"punctuated_word":"if","sentiment":"neutral","sentiment_score":-0.004377551376819611},{"word":"this","start":3.76,"end":4.0,"confidence":1.0,"punctuated_word":"this","sentiment":"neutral","sentiment_score":-0.020596206188201904},{"word":"person","start":4.0,"end":4.3199997,"confidence":1.0,"punctuated_word":"person","sentiment":"neutral","sentiment_score":-0.05318149924278259},{"word":"is","start":4.3199997,"end":4.48,"confidence":1.0,"punctuated_word":"is","sentiment":"neutral","sentiment_score":-0.01824435591697693},{"word":"available","start":4.48,"end":4.98,"confidence":1.0,"punctuated_word":"available.","sentiment":"neutral","sentiment_score":-0.05817505717277527}],"paragraphs":{"transcript":"\nHi. If you record your name and reason for calling, I'll see if this person is available.","paragraphs":[{"sentences":[{"text":"Hi.","start":0.32,"end":0.71999997,"sentiment":"neutral","sentiment_score":0.2716633379459381},{"text":"If you record your name and reason for calling, I'll see if this person is available.","start":0.71999997,"end":4.98,"sentiment":"neutral","sentiment_score":-0.01374187832698226}],"sentiment":"neutral","sentiment_score":0.0030466638067189384,"num_words":17,"start":0.32,"end":4.98}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hi. If you record your name and reason for calling, I'll see if this person is available.","paragraphs":[{"sentences":[{"text":"Hi.","start":0.32,"end":0.71999997,"sentiment":"neutral","sentiment_score":0.2716633379459381},{"text":"If you record your name and reason for calling, I'll see if this person is available.","start":0.71999997,"end":4.98,"sentiment":"neutral","sentiment_score":-0.01374187832698226}],"sentiment":"neutral","sentiment_score":0.0030466638067189384,"channel":1,"num_words":17,"start":0.32,"end":4.98}]},"summary":{"result":"success","short":"Hi. If you record your name and reason for calling, I'll see if this person is available."},"intents":{"segments":[{"text":"If you record your name and reason for calling, I'll see if this person is available.","start_word":1,"end_word":16,"intents":[{"intent":"Record calls","confidence_score":0.02557703},{"intent":"Check availability","confidence_score":0.31150174}]}]},"sentiments":{"segments":[{"text":"Hi. If you record your name and reason for calling, I'll see if this person is available.","start_word":0,"end_word":16,"sentiment":"neutral","sentiment_score":0.009486738592386246}],"average":{"sentiment":"neutral","sentiment_score":0.009486738106478817}}}}