{"metadata":{"transaction_key":"deprecated","request_id":"01a0c701-3d09-78f2-8565-321cd286d834","sha256":"33286d94e16e9608d9e0817a56742631e6b1c747d3d9b5d12f8cfbb00b4c2dbd","created":"2026-09-22T02:45:43.540Z","duration":13.895938,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":34,"output_tokens":34},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":34,"output_tokens":6}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"Good day. You've reached the voice message of John Danson. Please let me know. I'll get back to you. Thank you. Bye.","confidence":0.9633789,"words":[{"word":"good","start":5.2,"end":5.3599997,"confidence":0.8886719,"punctuated_word":"Good","sentiment":"positive","sentiment_score":0.5470016002655029},{"word":"day","start":5.3599997,"end":5.68,"confidence":0.97924805,"punctuated_word":"day.","sentiment":"positive","sentiment_score":0.5164377689361572},{"word":"you've","start":5.68,"end":5.92,"confidence":0.9250488,"punctuated_word":"You've","sentiment":"neutral","sentiment_score":0.2507633864879608},{"word":"reached","start":5.92,"end":6.16,"confidence":0.9741211,"punctuated_word":"reached","sentiment":"neutral","sentiment_score":0.2374565452337265},{"word":"the","start":6.16,"end":6.24,"confidence":0.93847656,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.27146586775779724},{"word":"voice","start":6.24,"end":6.56,"confidence":0.9980469,"punctuated_word":"voice","sentiment":"neutral","sentiment_score":0.13251659274101257},{"word":"message","start":6.56,"end":6.8799996,"confidence":0.9980469,"punctuated_word":"message","sentiment":"neutral","sentiment_score":0.10200080275535583},{"word":"of","start":6.8799996,"end":7.12,"confidence":0.9873047,"punctuated_word":"of","sentiment":"neutral","sentiment_score":0.17467814683914185},{"word":"john","start":7.12,"end":7.3599997,"confidence":0.9472656,"punctuated_word":"John","sentiment":"neutral","sentiment_score":0.10729991644620895},{"word":"danson","start":7.3599997,"end":7.8599997,"confidence":0.86279297,"punctuated_word":"Danson.","sentiment":"neutral","sentiment_score":0.14751924574375153},{"word":"please","start":8.4,"end":8.639999,"confidence":0.8378906,"punctuated_word":"Please","sentiment":"neutral","sentiment_score":0.18543767929077148},{"word":"let","start":8.639999,"end":8.88,"confidence":0.28222656,"punctuated_word":"let","sentiment":"neutral","sentiment_score":0.09634077548980712},{"word":"me","start":8.88,"end":9.2,"confidence":0.875,"punctuated_word":"me","sentiment":"neutral","sentiment_score":0.15775498747825625},{"word":"know","start":9.2,"end":9.36,"confidence":0.40551758,"punctuated_word":"know.","sentiment":"neutral","sentiment_score":0.22798791527748108},{"word":"i'll","start":9.36,"end":9.5199995,"confidence":0.8371582,"punctuated_word":"I'll","sentiment":"neutral","sentiment_score":0.2307901829481125},{"word":"get","start":9.5199995,"end":9.679999,"confidence":0.9838867,"punctuated_word":"get","sentiment":"neutral","sentiment_score":0.17995645105838776},{"word":"back","start":9.679999,"end":9.92,"confidence":0.9941406,"punctuated_word":"back","sentiment":"neutral","sentiment_score":0.22169925272464752},{"word":"to","start":9.92,"end":10.0,"confidence":0.9633789,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.27683591842651367},{"word":"you","start":10.0,"end":10.24,"confidence":0.99658203,"punctuated_word":"you.","sentiment":"positive","sentiment_score":0.3500478267669678},{"word":"thank","start":10.24,"end":10.48,"confidence":0.9902344,"punctuated_word":"Thank","sentiment":"positive","sentiment_score":0.7707993984222412},{"word":"you","start":10.48,"end":10.8,"confidence":0.9995117,"punctuated_word":"you.","sentiment":"positive","sentiment_score":0.667576014995575},{"word":"bye","start":10.8,"end":11.3,"confidence":0.81591797,"punctuated_word":"Bye.","sentiment":"neutral","sentiment_score":0.27061447501182556}],"paragraphs":{"transcript":"\nGood day. You've reached the voice message of John Danson. Please let me know. I'll get back to you. Thank you.\n\nBye.","paragraphs":[{"sentences":[{"text":"Good day.","start":5.2,"end":5.68,"sentiment":"positive","sentiment_score":0.5317196846008301},{"text":"You've reached the voice message of John Danson.","start":5.68,"end":7.8599997,"sentiment":"neutral","sentiment_score":0.1779625630006194},{"text":"Please let me know.","start":8.4,"end":9.36,"sentiment":"neutral","sentiment_score":0.16688033938407898},{"text":"I'll get back to you.","start":9.36,"end":10.24,"sentiment":"neutral","sentiment_score":0.25186592638492583},{"text":"Thank you.","start":10.24,"end":10.8,"sentiment":"positive","sentiment_score":0.7191877067089081}],"sentiment":"neutral","sentiment_score":0.27868410838501795,"num_words":21,"start":5.2,"end":10.8},{"sentences":[{"text":"Bye.","start":10.8,"end":11.3,"sentiment":"neutral","sentiment_score":0.27061447501182556}],"sentiment":"neutral","sentiment_score":0.27061447501182556,"num_words":1,"start":10.8,"end":11.3}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Good day. You've reached the voice message of John Danson. Please let me know. I'll get back to you. Thank you.\n\nBye.","paragraphs":[{"sentences":[{"text":"Good day.","start":5.2,"end":5.68,"sentiment":"positive","sentiment_score":0.5317196846008301},{"text":"You've reached the voice message of John Danson.","start":5.68,"end":7.8599997,"sentiment":"neutral","sentiment_score":0.1779625630006194},{"text":"Please let me know.","start":8.4,"end":9.36,"sentiment":"neutral","sentiment_score":0.16688033938407898},{"text":"I'll get back to you.","start":9.36,"end":10.24,"sentiment":"neutral","sentiment_score":0.25186592638492583},{"text":"Thank you.","start":10.24,"end":10.8,"sentiment":"positive","sentiment_score":0.7191877067089081}],"sentiment":"neutral","sentiment_score":0.27868410838501795,"channel":1,"num_words":21,"start":5.2,"end":10.8},{"sentences":[{"text":"Bye.","start":10.8,"end":11.3,"sentiment":"neutral","sentiment_score":0.27061447501182556}],"sentiment":"neutral","sentiment_score":0.27061447501182556,"channel":1,"num_words":1,"start":10.8,"end":11.3}]},"summary":{"result":"success","short":"Good day. You've reached the voice message of John Danson. Please let me know. I'll get back to you. Thank you. Bye."},"intents":{"segments":[{"text":"Bye.","start_word":21,"end_word":21,"intents":[{"intent":"Notify voice message","confidence_score":0.0054818164}]}]},"sentiments":{"segments":[{"text":"Good day.","start_word":0,"end_word":1,"sentiment":"positive","sentiment_score":0.5266257524490356},{"text":"You've reached the voice message of John Danson. Please let me know. I'll get back to you.","start_word":2,"end_word":18,"sentiment":"neutral","sentiment_score":0.2074692994356155},{"text":"Thank you. Bye.","start_word":19,"end_word":21,"sentiment":"positive","sentiment_score":0.5316109657287598}],"average":{"sentiment":"neutral","sentiment_score":0.2928316452923943}}}}