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good.","start":43.485,"end":44.145,"sentiment":"negative","sentiment_score":-0.6137023568153381}],"sentiment":"negative","sentiment_score":-0.6137023568153381,"channel":1,"num_words":2,"start":43.485,"end":44.145},{"sentences":[{"text":"I I told you I need a holiday, mate.","start":43.695,"end":45.795,"sentiment":"neutral","sentiment_score":-0.20383749239974552}],"sentiment":"neutral","sentiment_score":-0.20383749239974552,"channel":0,"num_words":9,"start":43.695,"end":45.795},{"sentences":[{"text":"Yeah.","start":46.125,"end":46.625,"sentiment":"neutral","sentiment_score":0.11246329545974731},{"text":"Well, I'll give you one if you want one.","start":47.165,"end":49.585003,"sentiment":"neutral","sentiment_score":0.0957116149365902},{"text":"Come 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He asks the agent to connect everything back on and apologizes for the delay. He mentions needing a holiday and offers to give the agent a call if needed."},"intents":{"segments":[{"text":"Took me a little bit longer to finish off. Jason?","start_word":9,"end_word":18,"intents":[{"intent":"Complete task","confidence_score":0.019166281}]},{"text":"Can you connect everything back on, please? Okay. Hang on.","start_word":23,"end_word":32,"intents":[{"intent":"Connect everything","confidence_score":0.38191366}]},{"text":"I I told you I need a holiday, mate. Yeah. Well, I'll give you one if you want one. Come to.","start_word":64,"end_word":84,"intents":[{"intent":"Give holiday","confidence_score":0.13995782}]},{"text":"Well, actually, I might be up there.","start_word":86,"end_word":92,"intents":[{"intent":"End call","confidence_score":0.06120604}]}]},"sentiments":{"segments":[{"text":"I got a phone call.","start_word":0,"end_word":4,"sentiment":"neutral","sentiment_score":-0.2987442910671234},{"text":"I bloody got involved. Took me a little bit longer to finish off.","start_word":5,"end_word":17,"sentiment":"negative","sentiment_score":-0.4321625530719757},{"text":"Jason? Yeah, mate. Yeah. Yeah. Can you connect everything back on, please? Okay. Hang on. I'll go and plug everything back in. Yeah.","start_word":18,"end_word":40,"sentiment":"neutral","sentiment_score":0.02772325836122036},{"text":"Sorry, man. I've got this bloody phone call. I didn't think it was gonna last too long. No. I It's didn't all good.","start_word":41,"end_word":63,"sentiment":"negative","sentiment_score":-0.6042221784591675},{"text":"I I told you I need a holiday, mate. Yeah. Well, I'll give you one if you want one. Come to. Mhmm. Well, actually, I might be up there.","start_word":64,"end_word":92,"sentiment":"neutral","sentiment_score":-0.0072549814358353615}],"average":{"sentiment":"neutral","sentiment_score":-0.22273993978694995}}}}