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Hi. This is Andrew from Vigilance AI. Is this Diane? Hello?\n\nYeah. Diane? Yeah. I I can hear you. Yeah.\n\nJoanne, you know, this is just a quick one. We are a cybersecurity company that helps small IT teams investigate more alerts without you hiring more analysts. And our AI security analyst works twenty four seven while having a human in the loop, automatically analyze the alerts, and provide a full audit trail. JM, could you be open to a quick demo next week? Oh, well, e AI does the heavy lifting, but we have a human SoC analyst checking that everything is working fine.\n\nSo it's not purely AI. If you wanna check us out, maybe we Oh, well, we can help you with those two AM phone calls. AI handles overnight without paging anyone. You know, instead of getting more alerts, the our our system or our security will just tell you that here's the tree that matters. You know?\n\nWell, Jayant, could I send your email? Or maybe we you can check us out more thoroughly with that if you're it's okay with you. Oh, that's great. What is the best email where I can send it to, Diane? Oh, that was jayan dot giant.\n\nOh, that's giant transcom dot com dot a u. Oh, are are you still under IE Napodi or, I mean, Thrive House? Transcom dot com dot e u. Okay. I got it, Diane.\n\nWell, I really appreciate this. I'll send you that email so that you can check us out. Alright? Mate, thank you for taking my call. 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this is just a quick one.","start":35.34,"end":38.3,"sentiment":"neutral","sentiment_score":0.15582981871234047},{"text":"We are a cybersecurity company that helps small IT teams investigate more alerts without you hiring more analysts.","start":38.3,"end":45.824997,"sentiment":"neutral","sentiment_score":0.17563085423575509},{"text":"And our AI security analyst works twenty four seven while having a human in the loop, automatically analyze the alerts, and provide a full audit trail.","start":46.445,"end":56.305,"sentiment":"neutral","sentiment_score":0.19053378214056677},{"text":"JM, could you be open to a quick demo next week?","start":56.93,"end":60.07,"sentiment":"neutral","sentiment_score":0.16295910152522},{"text":"Oh, well, e AI does the heavy lifting, but we have a human SoC analyst checking that everything is working 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Hello? So can you hear me? Yeah. Yeah.\n\nSure. Unfortunately, they're not authorized to use AI yet, so we wouldn't have any amount from AI yet in the company. Sorry for that. Yeah. But I'm already working on it because I'm the person who monitors 24 by seven.\n\nLike, I'll be online most of the time. It should be all good. But that should be okay. That's all good. Thank you for the call.\n\nYeah. That's okay. You can send send me an email. I'm happy to look into it. It's jenth@tribehouse.com.a Yeah.\n\nDent@trifold.com.au. Yep. Yep. Okay. Thank you.\n\nThank you. 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This is Andrew from Vigilance AI. Is this Diane? Hello?\n\nChannel 1: Hello?\n\nChannel 0: Yeah. Diane?\n\nChannel 1: So can you hear me?\n\nChannel 0: Yeah. I I can hear you.\n\nChannel 1: Yeah. Yeah.\n\nChannel 0: Yeah. Joanne, you know, this is just a quick one. We are a cybersecurity company that helps small IT teams investigate more alerts without you hiring more analysts. And our AI security analyst works twenty four seven while having a human in the loop, automatically analyze\n\nChannel 1: Sure.\n\nChannel 0: the alerts, and provide a full audit trail. JM, could you be open to a quick demo next week?\n\nChannel 1: Unfortunately, they're not authorized to use AI yet, so we wouldn't have any amount from AI yet in the company. Sorry for that.\n\nChannel 0: Oh, well, e AI does the heavy lifting, but we have a human SoC analyst checking that everything is working fine. So it's not purely AI. 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The agent explains that their AI system automatically analyzes alerts and provides a full audit trail. The agent offers to send an email with more information and suggests checking their system more thoroughly. The call ends with the agent thanking the customer and offering to send more information."},"intents":{"segments":[{"text":"Thank you for the Well, Jayant, could I send your email? Or maybe we you can check us out more thoroughly with that if you're it's okay with you. call.","start_word":233,"end_word":262,"intents":[{"intent":"Send email","confidence_score":0.05115041}]}]},"sentiments":{"segments":[{"text":"Hello? Hello? Hi. This is Andrew from Vigilance AI. Is this Diane? Hello? Hello? Yeah. Diane? So can you hear me? Yeah. I I can hear you. Yeah. Yeah. Yeah. Joanne, you know, this is just a quick one. We are a cybersecurity company that helps small IT teams investigate more alerts without you hiring more analysts. And our AI security analyst works twenty four seven while having a human in the loop, automatically analyze Sure. the alerts, and provide a full audit trail. JM, could you be open to a quick demo next week?","start_word":0,"end_word":94,"sentiment":"neutral","sentiment_score":0.13615041971206665},{"text":"Unfortunately, they're not authorized to use AI yet, so we wouldn't have any amount from AI yet in the company. Sorry for that.","start_word":95,"end_word":117,"sentiment":"negative","sentiment_score":-0.5250040292739868},{"text":"Oh, well, e AI does the heavy lifting, but we have a human SoC analyst checking that everything is working fine. So it's not purely AI. If you wanna check Yeah. us out, But maybe we I'm already working on it because I'm the person who monitors 24 by seven. Like, I'll be online most of the time.","start_word":118,"end_word":175,"sentiment":"neutral","sentiment_score":0.06326974928379059},{"text":"It should be all Oh, well, we can help good. you with those two AM phone calls.","start_word":176,"end_word":192,"sentiment":"positive","sentiment_score":0.4021366834640503},{"text":"AI handles overnight without paging anyone. You know, instead of getting more alerts, the our our system or our security will just tell you that here's the tree that matters. You know? But that should be okay.","start_word":193,"end_word":229,"sentiment":"neutral","sentiment_score":0.0437863853483184},{"text":"That's all good.","start_word":230,"end_word":232,"sentiment":"positive","sentiment_score":0.6655335426330566},{"text":"Thank you for the Well, Jayant, could I send your email? Or maybe we you can check us out more thoroughly with that if you're it's okay with you. call. Yeah. That's okay. You can send send me an email.","start_word":233,"end_word":272,"sentiment":"neutral","sentiment_score":0.16712556779384613},{"text":"I'm happy to look into it. Oh, that's great.","start_word":273,"end_word":281,"sentiment":"positive","sentiment_score":0.4229824542999267},{"text":"What is the best email where I can send it to, Diane? It's jenth@tribehouse.com.a Oh, that was jayan dot Yeah. Dent@trifold.com.au. giant. Oh, that's giant transcom Yep. dot com dot a u. Oh, are are you still under IE Napodi or, I mean, Thrive House? Yep. Transcom dot com dot e u. Okay. I got it, Diane.","start_word":282,"end_word":338,"sentiment":"neutral","sentiment_score":0.039629559963941574},{"text":"Well, I really appreciate this.","start_word":339,"end_word":343,"sentiment":"positive","sentiment_score":0.585502564907074},{"text":"I'll send you that email so that you can check us out. Alright? Mate, Okay.","start_word":344,"end_word":358,"sentiment":"neutral","sentiment_score":0.29579082131385803},{"text":"thank you for Thank taking you.","start_word":359,"end_word":364,"sentiment":"positive","sentiment_score":0.546238899230957},{"text":"my call.","start_word":365,"end_word":366,"sentiment":"neutral","sentiment_score":0.3298371434211731},{"text":"Thank you.","start_word":367,"end_word":368,"sentiment":"positive","sentiment_score":0.3900845944881439},{"text":"Bye. Bye bye.","start_word":369,"end_word":371,"sentiment":"neutral","sentiment_score":0.14675024151802063}],"average":{"sentiment":"neutral","sentiment_score":0.10714171495996616}}}}