{"metadata":{"transaction_key":"deprecated","request_id":"019f2171-5955-7a92-925a-3670774e7d50","sha256":"5aa2d288a25d7e8b3b56c8690663f8f3df0d95d58953bb78de4352f57afc4c09","created":"2026-07-02T06:08:25.629Z","duration":5.9039373,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":26,"output_tokens":26},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":26,"output_tokens":11}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"You have reached Elise, the education support officer at Dietitians Australia. You'll be able to reach me","confidence":0.99658203,"words":[{"word":"you","start":0.0,"end":0.08,"confidence":0.60498047,"punctuated_word":"You","sentiment":"positive","sentiment_score":0.5641833543777466},{"word":"have","start":0.08,"end":0.39999998,"confidence":1.0,"punctuated_word":"have","sentiment":"positive","sentiment_score":0.5881909132003784},{"word":"reached","start":0.39999998,"end":0.71999997,"confidence":1.0,"punctuated_word":"reached","sentiment":"positive","sentiment_score":0.5568540096282959},{"word":"elise","start":0.71999997,"end":1.12,"confidence":0.9086914,"punctuated_word":"Elise,","sentiment":"positive","sentiment_score":0.4883576035499573},{"word":"the","start":1.12,"end":1.28,"confidence":0.9980469,"punctuated_word":"the","sentiment":"positive","sentiment_score":0.4146494865417481},{"word":"education","start":1.28,"end":1.78,"confidence":0.98535156,"punctuated_word":"education","sentiment":"positive","sentiment_score":0.35654979944229126},{"word":"support","start":1.92,"end":2.32,"confidence":1.0,"punctuated_word":"support","sentiment":"neutral","sentiment_score":0.31429412961006165},{"word":"officer","start":2.32,"end":2.82,"confidence":0.99609375,"punctuated_word":"officer","sentiment":"positive","sentiment_score":0.4051247239112854},{"word":"at","start":2.8799999,"end":3.04,"confidence":0.42456055,"punctuated_word":"at","sentiment":"positive","sentiment_score":0.47520458698272705},{"word":"dietitians","start":3.04,"end":3.54,"confidence":0.743571,"punctuated_word":"Dietitians","sentiment":"positive","sentiment_score":0.5015942454338074},{"word":"australia","start":3.6,"end":4.1,"confidence":0.9995117,"punctuated_word":"Australia.","sentiment":"positive","sentiment_score":0.4507371187210083},{"word":"you'll","start":4.64,"end":4.88,"confidence":0.99658203,"punctuated_word":"You'll","sentiment":"positive","sentiment_score":0.7916902899742126},{"word":"be","start":4.88,"end":5.04,"confidence":0.9941406,"punctuated_word":"be","sentiment":"positive","sentiment_score":0.7593748569488525},{"word":"able","start":5.04,"end":5.2799997,"confidence":0.9980469,"punctuated_word":"able","sentiment":"positive","sentiment_score":0.7166684865951538},{"word":"to","start":5.2799997,"end":5.44,"confidence":0.9980469,"punctuated_word":"to","sentiment":"positive","sentiment_score":0.6787357926368713},{"word":"reach","start":5.44,"end":5.68,"confidence":1.0,"punctuated_word":"reach","sentiment":"positive","sentiment_score":0.7080077528953552},{"word":"me","start":5.68,"end":5.9039373,"confidence":0.97802734,"punctuated_word":"me","sentiment":"positive","sentiment_score":0.37192755937576294}],"paragraphs":{"transcript":"\nYou have reached Elise, the education support officer at Dietitians Australia. You'll be able to reach me","paragraphs":[{"sentences":[{"text":"You have reached Elise, the education support officer at Dietitians Australia.","start":0.0,"end":4.1,"sentiment":"positive","sentiment_score":0.4650672701272098},{"text":"You'll be able to reach me","start":4.64,"end":5.9039373,"sentiment":"positive","sentiment_score":0.671067456404368}],"sentiment":"positive","sentiment_score":0.5377732182250303,"num_words":17,"start":0.0,"end":5.9039373}]}}]}],"paragraphs":{"transcript":"\nChannel 1: You have reached Elise, the education support officer at Dietitians Australia. You'll be able to reach me","paragraphs":[{"sentences":[{"text":"You have reached Elise, the education support officer at Dietitians Australia.","start":0.0,"end":4.1,"sentiment":"positive","sentiment_score":0.4650672701272098},{"text":"You'll be able to reach me","start":4.64,"end":5.9039373,"sentiment":"positive","sentiment_score":0.671067456404368}],"sentiment":"positive","sentiment_score":0.5377732182250303,"channel":1,"num_words":17,"start":0.0,"end":5.9039373}]},"summary":{"result":"success","short":"You have reached Elise, the education support officer at Dietitians Australia. You'll be able to reach me"},"intents":{"segments":[{"text":"You have reached Elise, the education support officer at Dietitians Australia.","start_word":1,"end_word":11,"intents":[{"intent":"Reach ellise","confidence_score":0.02029434},{"intent":"Reach the educator","confidence_score":0.0011759708}]}]},"sentiments":{"segments":[{"text":"You have reached Elise, the education support officer at Dietitians Australia. You'll be able to reach me","start_word":0,"end_word":16,"sentiment":"positive","sentiment_score":0.5666370391845703}],"average":{"sentiment":"positive","sentiment_score":0.5666370391845703}}}}