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I've missed this call. Please leave your name and number, and I will get back to you. Thank you. Bye.","paragraphs":[{"sentences":[{"text":"Hi.","start":0.88,"end":1.38,"sentiment":"neutral","sentiment_score":0.03287757933139801},{"text":"I've missed this call.","start":1.52,"end":2.74,"sentiment":"neutral","sentiment_score":-0.08523588627576828},{"text":"Please leave your name and number, and I will get back to you.","start":3.28,"end":5.92,"sentiment":"neutral","sentiment_score":-0.011138259791410886},{"text":"Thank you.","start":5.92,"end":6.3999996,"sentiment":"positive","sentiment_score":0.4000501334667206},{"text":"Bye.","start":6.3999996,"end":6.8999996,"sentiment":"neutral","sentiment_score":0.14566850662231445}],"sentiment":"neutral","sentiment_score":0.02347168716646376,"num_words":21,"start":0.88,"end":6.8999996}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hi. I've missed this call. Please leave your name and number, and I will get back to you. Thank you. Bye.\n\nChannel 0: Hello, Susan. My name is Mary, and I'm calling from Airtel. The call got disconnected while we are troubleshooting, so I'm just calling you back. If you receive this message, please don't hesitate to call us so that we can continue troubleshooting your router. Thank you, and have a great day.\n\nGoodbye.","paragraphs":[{"sentences":[{"text":"Hi.","start":0.88,"end":1.38,"sentiment":"neutral","sentiment_score":0.03287757933139801},{"text":"I've missed this call.","start":1.52,"end":2.74,"sentiment":"neutral","sentiment_score":-0.08523588627576828},{"text":"Please leave your name and number, and I will get back to you.","start":3.28,"end":5.92,"sentiment":"neutral","sentiment_score":-0.011138259791410886},{"text":"Thank you.","start":5.92,"end":6.3999996,"sentiment":"positive","sentiment_score":0.4000501334667206},{"text":"Bye.","start":6.3999996,"end":6.8999996,"sentiment":"neutral","sentiment_score":0.14566850662231445}],"sentiment":"neutral","sentiment_score":0.02347168716646376,"channel":1,"num_words":21,"start":0.88,"end":6.8999996},{"sentences":[{"text":"Hello, Susan.","start":10.24,"end":11.12,"sentiment":"neutral","sentiment_score":0.09946976229548454},{"text":"My name is Mary, and I'm calling from Airtel.","start":11.12,"end":13.54,"sentiment":"neutral","sentiment_score":0.07007207307550642},{"text":"The call got disconnected while we are troubleshooting, so I'm just calling you back.","start":13.915,"end":19.275,"sentiment":"neutral","sentiment_score":-0.20884752805743897},{"text":"If you receive this message, please don't hesitate to call us so that we can continue troubleshooting your router.","start":19.275,"end":26.242874,"sentiment":"neutral","sentiment_score":-0.027757486720618448},{"text":"Thank you, and have a great day.","start":26.382875,"end":27.742874,"sentiment":"positive","sentiment_score":0.626046998160226}],"sentiment":"neutral","sentiment_score":0.03452273586071005,"channel":0,"num_words":51,"start":10.24,"end":27.742874},{"sentences":[{"text":"Goodbye.","start":27.742874,"end":28.242874,"sentiment":"neutral","sentiment_score":0.14392472803592682}],"sentiment":"neutral","sentiment_score":0.14392472803592682,"channel":0,"num_words":1,"start":27.742874,"end":28.242874}]},"summary":{"result":"success","short":"The representative from Airtel, Mary, calls Susan but gets disconnected during the call. 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