{"metadata":{"transaction_key":"deprecated","request_id":"019fa686-01e9-7a71-b670-a77c6c0e6ed0","sha256":"cfd5099751b935cd8671a35133c7def964e6cb623bab7c4bd0dbe892311dffbd","created":"2026-07-28T02:20:29.015Z","duration":4.3919377,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":26,"output_tokens":26},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":26,"output_tokens":4}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"Hi. You've signed Sam. Please leave me a message, and I'll return your call as soon as I","confidence":0.99902344,"words":[{"word":"hi","start":0.48,"end":0.79999995,"confidence":0.99072266,"punctuated_word":"Hi.","sentiment":"neutral","sentiment_score":0.2424170970916748},{"word":"you've","start":0.79999995,"end":1.04,"confidence":0.8894043,"punctuated_word":"You've","sentiment":"neutral","sentiment_score":0.24958430230617523},{"word":"signed","start":1.04,"end":1.36,"confidence":0.25854492,"punctuated_word":"signed","sentiment":"neutral","sentiment_score":0.0951385349035263},{"word":"sam","start":1.36,"end":1.76,"confidence":0.9675293,"punctuated_word":"Sam.","sentiment":"neutral","sentiment_score":0.20639947056770325},{"word":"please","start":1.76,"end":2.0,"confidence":1.0,"punctuated_word":"Please","sentiment":"neutral","sentiment_score":-0.043275028467178345},{"word":"leave","start":2.0,"end":2.1599998,"confidence":0.99902344,"punctuated_word":"leave","sentiment":"neutral","sentiment_score":0.009644806385040283},{"word":"me","start":2.1599998,"end":2.32,"confidence":0.99902344,"punctuated_word":"me","sentiment":"neutral","sentiment_score":-0.006181448698043823},{"word":"a","start":2.32,"end":2.3999999,"confidence":0.97265625,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.040200211107730865},{"word":"message","start":2.3999999,"end":2.72,"confidence":0.90405273,"punctuated_word":"message,","sentiment":"neutral","sentiment_score":-0.01039440929889679},{"word":"and","start":2.72,"end":2.8,"confidence":1.0,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.10392427444458008},{"word":"i'll","start":2.8,"end":2.96,"confidence":0.9995117,"punctuated_word":"I'll","sentiment":"neutral","sentiment_score":0.06534822285175323},{"word":"return","start":2.96,"end":3.28,"confidence":1.0,"punctuated_word":"return","sentiment":"neutral","sentiment_score":-0.03545698523521423},{"word":"your","start":3.28,"end":3.4399998,"confidence":0.99902344,"punctuated_word":"your","sentiment":"neutral","sentiment_score":-0.030605196952819824},{"word":"call","start":3.4399998,"end":3.6799998,"confidence":1.0,"punctuated_word":"call","sentiment":"neutral","sentiment_score":-0.14249742031097412},{"word":"as","start":3.6799998,"end":3.84,"confidence":0.9980469,"punctuated_word":"as","sentiment":"neutral","sentiment_score":0.0875633955001831},{"word":"soon","start":3.84,"end":4.0,"confidence":0.99902344,"punctuated_word":"soon","sentiment":"neutral","sentiment_score":-0.006829291582107544},{"word":"as","start":4.0,"end":4.08,"confidence":0.9980469,"punctuated_word":"as","sentiment":"neutral","sentiment_score":0.09780770540237428},{"word":"i","start":4.08,"end":4.3919377,"confidence":0.9873047,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.012296963483095167}],"paragraphs":{"transcript":"\nHi. You've signed Sam. Please leave me a message, and I'll return your call as soon as I","paragraphs":[{"sentences":[{"text":"Hi.","start":0.48,"end":0.79999995,"sentiment":"neutral","sentiment_score":0.2424170970916748},{"text":"You've signed Sam.","start":0.79999995,"end":1.76,"sentiment":"neutral","sentiment_score":0.1837074359258016},{"text":"Please leave me a message, and I'll return your call as soon as I","start":1.76,"end":4.3919377,"sentiment":"neutral","sentiment_score":0.004367526886718614}],"sentiment":"neutral","sentiment_score":0.047482487849063344,"num_words":18,"start":0.48,"end":4.3919377}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hi. You've signed Sam. Please leave me a message, and I'll return your call as soon as I","paragraphs":[{"sentences":[{"text":"Hi.","start":0.48,"end":0.79999995,"sentiment":"neutral","sentiment_score":0.2424170970916748},{"text":"You've signed Sam.","start":0.79999995,"end":1.76,"sentiment":"neutral","sentiment_score":0.1837074359258016},{"text":"Please leave me a message, and I'll return your call as soon as I","start":1.76,"end":4.3919377,"sentiment":"neutral","sentiment_score":0.004367526886718614}],"sentiment":"neutral","sentiment_score":0.047482487849063344,"channel":1,"num_words":18,"start":0.48,"end":4.3919377}]},"summary":{"result":"success","short":"Hi. You've signed Sam. Please leave me a message, and I'll return your call as soon as I"},"intents":{"segments":[{"text":"You've signed Sam.","start_word":1,"end_word":3,"intents":[{"intent":"Return call","confidence_score":0.4040395}]}]},"sentiments":{"segments":[{"text":"Hi. You've signed Sam. Please leave me a message, and I'll return your call as soon as I","start_word":0,"end_word":17,"sentiment":"neutral","sentiment_score":0.07314886897802353}],"average":{"sentiment":"neutral","sentiment_score":0.07314886955114511}}}}