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helps","start":40.11,"end":40.59,"sentiment":"neutral","sentiment_score":-0.043419238179922104}],"sentiment":"neutral","sentiment_score":-0.043419238179922104,"channel":1,"num_words":2,"start":40.11,"end":40.59},{"sentences":[{"text":"understand.","start":40.195,"end":40.695,"sentiment":"neutral","sentiment_score":-0.06962066888809204}],"sentiment":"neutral","sentiment_score":-0.06962066888809204,"channel":0,"num_words":1,"start":40.195,"end":40.695},{"sentences":[{"text":"it's patient data, health health details.","start":41.15,"end":43.17,"sentiment":"neutral","sentiment_score":-0.10443793361385663},{"text":"Yeah.","start":43.23,"end":43.47,"sentiment":"neutral","sentiment_score":-0.15385515987873075},{"text":"They but I can't implement stuff like that.","start":43.47,"end":46.114998,"sentiment":"negative","sentiment_score":-0.3618223387748003},{"text":"It has to be done from","start":46.114998,"end":47.655,"sentiment":"neutral","sentiment_score":-0.3091106315453847}],"sentiment":"neutral","sentiment_score":-0.263320250525361,"channel":1,"num_words":21,"start":41.15,"end":47.655},{"sentences":[{"text":"Mhmm.","start":47.45494,"end":47.95494,"sentiment":"neutral","sentiment_score":-0.2198334038257599}],"sentiment":"neutral","sentiment_score":-0.2198334038257599,"channel":0,"num_words":1,"start":47.45494,"end":47.95494},{"sentences":[{"text":"the from the, like, the top end of the government.","start":47.655,"end":49.954998,"sentiment":"neutral","sentiment_score":-0.29265884310007095},{"text":"So, yeah, there's not much","start":49.954998,"end":50.915,"sentiment":"neutral","sentiment_score":-0.20302072465419768}],"sentiment":"neutral","sentiment_score":-0.2627794702847799,"channel":1,"num_words":15,"start":47.655,"end":50.915},{"sentences":[{"text":"Yeah.","start":50.89494,"end":51.39494,"sentiment":"neutral","sentiment_score":-0.1279028356075287}],"sentiment":"neutral","sentiment_score":-0.1279028356075287,"channel":0,"num_words":1,"start":50.89494,"end":51.39494},{"sentences":[{"text":"point in me looking at it.","start":50.915,"end":52.295,"sentiment":"neutral","sentiment_score":-0.1660325974225998}],"sentiment":"neutral","sentiment_score":-0.1660325974225998,"channel":1,"num_words":6,"start":50.915,"end":52.295},{"sentences":[{"text":"I","start":52.73494,"end":52.974937,"sentiment":"neutral","sentiment_score":-0.039993248879909515}],"sentiment":"neutral","sentiment_score":-0.039993248879909515,"channel":0,"num_words":1,"start":52.73494,"end":52.974937},{"sentences":[{"text":"Okay.","start":52.915,"end":53.415,"sentiment":"neutral","sentiment_score":-0.00861005112528801}],"sentiment":"neutral","sentiment_score":-0.00861005112528801,"channel":1,"num_words":1,"start":52.915,"end":53.415},{"sentences":[{"text":"see.","start":52.974937,"end":53.294937,"sentiment":"neutral","sentiment_score":-0.008006861433386803},{"text":"I under alright then.","start":53.294937,"end":54.89494,"sentiment":"neutral","sentiment_score":0.003941715694963932},{"text":"I'll make a note.","start":54.89494,"end":55.85494,"sentiment":"neutral","sentiment_score":0.051546878181397915},{"text":"Thank you.","start":55.85494,"end":56.59494,"sentiment":"neutral","sentiment_score":0.2645729035139084}],"sentiment":"neutral","sentiment_score":0.06755393828180703,"channel":0,"num_words":11,"start":52.974937,"end":56.59494},{"sentences":[{"text":"Not a problem.","start":56.915,"end":57.815,"sentiment":"neutral","sentiment_score":0.21428427596886954},{"text":"Thanks.","start":57.875,"end":58.375,"sentiment":"neutral","sentiment_score":0.18324868381023407}],"sentiment":"neutral","sentiment_score":0.20652537792921066,"channel":1,"num_words":4,"start":56.915,"end":58.375}]},"summary":{"result":"success","short":"Mark from Carrefourance AI calls Mark to follow up on an email he sent regarding their AI product. However, Mark is unable to use it due to it being restricted in his organization. The caller suggests scheduling a demo with their CTO, but Mark is not interested and ends the call abruptly."},"intents":{"segments":[{"text":"So we sent you an email with some information about Vigilance AI, and we're just following up and see if now might be a better time to schedule a quick demo with our CTO.","start_word":53,"end_word":86,"intents":[{"intent":"Schedule demo with cto","confidence_score":0.6535231}]}]},"sentiments":{"segments":[{"text":"Good morning. Mark speaking. Yes.","start_word":0,"end_word":4,"sentiment":"neutral","sentiment_score":0.1719520539045334},{"text":"Hi. Good morning. Mark, this is Mary calling from Vigilance AI. I hope you're doing well.","start_word":5,"end_word":20,"sentiment":"positive","sentiment_score":0.4672957062721253},{"text":"Yeah. You It's may fine. or you may yeah. You may or you may not remember, Mark, we spoke with you a few months ago, and at the time, you were busy. So we sent you an email with some information about Vigilance AI, and we're just following up and see if now might be a better time to schedule a quick demo with our CTO. Yeah. Look.","start_word":21,"end_word":88,"sentiment":"neutral","sentiment_score":0.017950227484107018},{"text":"I can't What I'm not allowed to use it. It's it's banned in our organization.","start_word":89,"end_word":103,"sentiment":"negative","sentiment_score":-0.4825575053691864},{"text":"Oh, I see. Because I it helps understand. it's patient data, health health details. Yeah.","start_word":104,"end_word":118,"sentiment":"neutral","sentiment_score":-0.11257081478834152},{"text":"They but I can't implement stuff like that.","start_word":119,"end_word":126,"sentiment":"negative","sentiment_score":-0.3705897033214569},{"text":"It has to be done from Mhmm. the from the, like, the top end of the government. So, yeah, there's not much Yeah. point in me looking at it. I Okay. see. I under alright then. I'll make a note. Thank you. Not a problem. Thanks.","start_word":127,"end_word":172,"sentiment":"neutral","sentiment_score":-0.09945780783891678}],"average":{"sentiment":"neutral","sentiment_score":-0.04347873205252787}}}}