{"metadata":{"transaction_key":"deprecated","request_id":"019f206b-7b2f-7092-a90e-ea5c0b2c3b22","sha256":"14953bb4a977568fa45691e1256c0b93726dc50f3516ebc10987ea864572699d","created":"2026-07-02T01:22:23.678Z","duration":7.8479376,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":32,"output_tokens":32},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":32,"output_tokens":4}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"Been forwarded to voice mail. The person you are trying to reach is not available. At the tone, please record your message. When you have finished","confidence":1.0,"words":[{"word":"been","start":0.16,"end":0.32,"confidence":0.45874023,"punctuated_word":"Been","sentiment":"negative","sentiment_score":-0.755269467830658},{"word":"forwarded","start":0.32,"end":0.79999995,"confidence":0.99902344,"punctuated_word":"forwarded","sentiment":"negative","sentiment_score":-0.8095575571060181},{"word":"to","start":0.79999995,"end":0.96,"confidence":1.0,"punctuated_word":"to","sentiment":"negative","sentiment_score":-0.7818983197212219},{"word":"voice","start":0.96,"end":1.1999999,"confidence":0.99609375,"punctuated_word":"voice","sentiment":"negative","sentiment_score":-0.7566718459129333},{"word":"mail","start":1.1999999,"end":1.6999999,"confidence":0.99853516,"punctuated_word":"mail.","sentiment":"negative","sentiment_score":-0.7389795184135437},{"word":"the","start":1.76,"end":2.0,"confidence":1.0,"punctuated_word":"The","sentiment":"negative","sentiment_score":-0.8303344249725342},{"word":"person","start":2.0,"end":2.32,"confidence":1.0,"punctuated_word":"person","sentiment":"negative","sentiment_score":-0.8042442202568054},{"word":"you","start":2.32,"end":2.3999999,"confidence":1.0,"punctuated_word":"you","sentiment":"negative","sentiment_score":-0.8425642251968384},{"word":"are","start":2.3999999,"end":2.56,"confidence":0.64746094,"punctuated_word":"are","sentiment":"negative","sentiment_score":-0.8309784531593323},{"word":"trying","start":2.56,"end":2.8799999,"confidence":1.0,"punctuated_word":"trying","sentiment":"negative","sentiment_score":-0.8485587239265442},{"word":"to","start":2.8799999,"end":3.04,"confidence":1.0,"punctuated_word":"to","sentiment":"negative","sentiment_score":-0.8193118572235107},{"word":"reach","start":3.04,"end":3.28,"confidence":1.0,"punctuated_word":"reach","sentiment":"negative","sentiment_score":-0.838884711265564},{"word":"is","start":3.28,"end":3.4399998,"confidence":1.0,"punctuated_word":"is","sentiment":"negative","sentiment_score":-0.8871873021125793},{"word":"not","start":3.4399998,"end":3.6799998,"confidence":1.0,"punctuated_word":"not","sentiment":"negative","sentiment_score":-0.8755607604980469},{"word":"available","start":3.6799998,"end":4.18,"confidence":0.9995117,"punctuated_word":"available.","sentiment":"negative","sentiment_score":-0.8220274448394775},{"word":"at","start":4.4,"end":4.64,"confidence":1.0,"punctuated_word":"At","sentiment":"negative","sentiment_score":-0.3762325346469879},{"word":"the","start":4.64,"end":4.72,"confidence":1.0,"punctuated_word":"the","sentiment":"negative","sentiment_score":-0.3579186499118805},{"word":"tone","start":4.72,"end":5.22,"confidence":0.99902344,"punctuated_word":"tone,","sentiment":"neutral","sentiment_score":-0.3308242857456207},{"word":"please","start":5.2799997,"end":5.6,"confidence":1.0,"punctuated_word":"please","sentiment":"negative","sentiment_score":-0.39031127095222473},{"word":"record","start":5.6,"end":5.92,"confidence":1.0,"punctuated_word":"record","sentiment":"negative","sentiment_score":-0.3616773784160614},{"word":"your","start":5.92,"end":6.16,"confidence":1.0,"punctuated_word":"your","sentiment":"negative","sentiment_score":-0.3416742980480194},{"word":"message","start":6.16,"end":6.66,"confidence":0.99902344,"punctuated_word":"message.","sentiment":"neutral","sentiment_score":-0.30777508020401},{"word":"when","start":6.72,"end":6.96,"confidence":0.99902344,"punctuated_word":"When","sentiment":"neutral","sentiment_score":-0.20168836414813995},{"word":"you","start":6.96,"end":7.12,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.25107526779174805},{"word":"have","start":7.12,"end":7.2799997,"confidence":1.0,"punctuated_word":"have","sentiment":"neutral","sentiment_score":-0.2263106405735016},{"word":"finished","start":7.2799997,"end":7.7799997,"confidence":0.9980469,"punctuated_word":"finished","sentiment":"neutral","sentiment_score":-0.13923168182373047}],"paragraphs":{"transcript":"\nBeen forwarded to voice mail. The person you are trying to reach is not available. At the tone, please record your message. When you have finished","paragraphs":[{"sentences":[{"text":"Been forwarded to voice mail.","start":0.16,"end":1.6999999,"sentiment":"negative","sentiment_score":-0.768475341796875},{"text":"The person you are trying to reach is not available.","start":1.76,"end":4.18,"sentiment":"negative","sentiment_score":-0.8399652123451233},{"text":"At the tone, please record your message.","start":4.4,"end":6.66,"sentiment":"negative","sentiment_score":-0.35234478541782926},{"text":"When you have finished","start":6.72,"end":7.7799997,"sentiment":"neutral","sentiment_score":-0.20457648858428001}],"sentiment":"negative","sentiment_score":-0.5971826263345205,"num_words":26,"start":0.16,"end":7.7799997}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Been forwarded to voice mail. The person you are trying to reach is not available. At the tone, please record your message. When you have finished","paragraphs":[{"sentences":[{"text":"Been forwarded to voice mail.","start":0.16,"end":1.6999999,"sentiment":"negative","sentiment_score":-0.768475341796875},{"text":"The person you are trying to reach is not available.","start":1.76,"end":4.18,"sentiment":"negative","sentiment_score":-0.8399652123451233},{"text":"At the tone, please record your message.","start":4.4,"end":6.66,"sentiment":"negative","sentiment_score":-0.35234478541782926},{"text":"When you have finished","start":6.72,"end":7.7799997,"sentiment":"neutral","sentiment_score":-0.20457648858428001}],"sentiment":"negative","sentiment_score":-0.5971826263345205,"channel":1,"num_words":26,"start":0.16,"end":7.7799997}]},"summary":{"result":"success","short":"Been forwarded to voice mail. The person you are trying to reach is not available. At the tone, please record your message. When you have finished"},"intents":{"segments":[{"text":"At the tone, please record your message.","start_word":15,"end_word":21,"intents":[{"intent":"Leave message","confidence_score":0.88064045}]}]},"sentiments":{"segments":[{"text":"Been forwarded to voice mail. The person you are trying to reach is not available. At the tone, please record your message.","start_word":0,"end_word":21,"sentiment":"negative","sentiment_score":-0.6597455739974976},{"text":"When you have finished","start_word":22,"end_word":25,"sentiment":"neutral","sentiment_score":-0.23580293357372284}],"average":{"sentiment":"negative","sentiment_score":-0.6067527532577515}}}}