{"metadata":{"transaction_key":"deprecated","request_id":"01a0a281-191a-7d90-bb15-9693a07d13bc","sha256":"770d582af908faa9019da7c2676cc9114ef17380cd1dd374639ae6a555144eb8","created":"2026-09-15T00:39:26.161Z","duration":32.255936,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":35,"output_tokens":35},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":35,"output_tokens":4}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"Hi. You've reached Andre. I'm unavailable at the moment. Please leave a message, and I'll get back to you. Cheers.","confidence":0.99902344,"words":[{"word":"hi","start":2.6399999,"end":2.8,"confidence":0.99560547,"punctuated_word":"Hi.","sentiment":"neutral","sentiment_score":0.032197706401348114},{"word":"you've","start":2.8,"end":3.04,"confidence":0.9941406,"punctuated_word":"You've","sentiment":"neutral","sentiment_score":-0.001972877886146307},{"word":"reached","start":3.04,"end":3.28,"confidence":0.99902344,"punctuated_word":"reached","sentiment":"neutral","sentiment_score":0.0034193694591522217},{"word":"andre","start":3.28,"end":3.78,"confidence":0.9321289,"punctuated_word":"Andre.","sentiment":"neutral","sentiment_score":-0.0027580882888287306},{"word":"i'm","start":3.84,"end":4.08,"confidence":0.9995117,"punctuated_word":"I'm","sentiment":"negative","sentiment_score":-0.43212461471557617},{"word":"unavailable","start":4.08,"end":4.58,"confidence":0.9980469,"punctuated_word":"unavailable","sentiment":"negative","sentiment_score":-0.5764859318733215},{"word":"at","start":4.64,"end":4.72,"confidence":1.0,"punctuated_word":"at","sentiment":"negative","sentiment_score":-0.5310176014900208},{"word":"the","start":4.72,"end":4.7999997,"confidence":1.0,"punctuated_word":"the","sentiment":"negative","sentiment_score":-0.5436487197875977},{"word":"moment","start":4.7999997,"end":5.2999997,"confidence":0.9995117,"punctuated_word":"moment.","sentiment":"negative","sentiment_score":-0.4659690260887146},{"word":"please","start":5.52,"end":5.7599998,"confidence":0.9863281,"punctuated_word":"Please","sentiment":"neutral","sentiment_score":-0.31986144185066223},{"word":"leave","start":5.7599998,"end":6.0,"confidence":0.99902344,"punctuated_word":"leave","sentiment":"neutral","sentiment_score":-0.19809618592262268},{"word":"a","start":6.0,"end":6.08,"confidence":0.99902344,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.2257755696773529},{"word":"message","start":6.08,"end":6.3999996,"confidence":0.95703125,"punctuated_word":"message,","sentiment":"neutral","sentiment_score":-0.1099969446659088},{"word":"and","start":6.3999996,"end":6.56,"confidence":0.9472656,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.027307838201522827},{"word":"i'll","start":6.56,"end":6.72,"confidence":1.0,"punctuated_word":"I'll","sentiment":"neutral","sentiment_score":0.021925639361143112},{"word":"get","start":6.72,"end":6.8799996,"confidence":1.0,"punctuated_word":"get","sentiment":"neutral","sentiment_score":-0.05716003477573395},{"word":"back","start":6.8799996,"end":7.12,"confidence":1.0,"punctuated_word":"back","sentiment":"neutral","sentiment_score":-0.03412698209285736},{"word":"to","start":7.12,"end":7.2799997,"confidence":0.99902344,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.02299073338508606},{"word":"you","start":7.2799997,"end":7.7799997,"confidence":1.0,"punctuated_word":"you.","sentiment":"neutral","sentiment_score":-0.06291768699884415},{"word":"cheers","start":8.16,"end":8.66,"confidence":0.9983724,"punctuated_word":"Cheers.","sentiment":"positive","sentiment_score":0.3587634265422821}],"paragraphs":{"transcript":"\nHi. You've reached Andre. I'm unavailable at the moment. Please leave a message, and I'll get back to you. Cheers.","paragraphs":[{"sentences":[{"text":"Hi.","start":2.6399999,"end":2.8,"sentiment":"neutral","sentiment_score":0.032197706401348114},{"text":"You've reached Andre.","start":2.8,"end":3.78,"sentiment":"neutral","sentiment_score":-0.00043719890527427197},{"text":"I'm unavailable at the moment.","start":3.84,"end":5.2999997,"sentiment":"negative","sentiment_score":-0.5098491787910462},{"text":"Please leave a message, and I'll get back to you.","start":5.52,"end":7.7799997,"sentiment":"neutral","sentiment_score":-0.09357106350362301},{"text":"Cheers.","start":8.16,"end":8.66,"sentiment":"positive","sentiment_score":0.3587634265422821}],"sentiment":"neutral","sentiment_score":-0.15476534963818267,"num_words":20,"start":2.6399999,"end":8.66}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hi. You've reached Andre. I'm unavailable at the moment. Please leave a message, and I'll get back to you. Cheers.","paragraphs":[{"sentences":[{"text":"Hi.","start":2.6399999,"end":2.8,"sentiment":"neutral","sentiment_score":0.032197706401348114},{"text":"You've reached Andre.","start":2.8,"end":3.78,"sentiment":"neutral","sentiment_score":-0.00043719890527427197},{"text":"I'm unavailable at the moment.","start":3.84,"end":5.2999997,"sentiment":"negative","sentiment_score":-0.5098491787910462},{"text":"Please leave a message, and I'll get back to you.","start":5.52,"end":7.7799997,"sentiment":"neutral","sentiment_score":-0.09357106350362301},{"text":"Cheers.","start":8.16,"end":8.66,"sentiment":"positive","sentiment_score":0.3587634265422821}],"sentiment":"neutral","sentiment_score":-0.15476534963818267,"channel":1,"num_words":20,"start":2.6399999,"end":8.66}]},"summary":{"result":"success","short":"Hi. You've reached Andre. I'm unavailable at the moment. Please leave a message, and I'll get back to you. Cheers."},"intents":{"segments":[{"text":"Cheers.","start_word":19,"end_word":19,"intents":[{"intent":"Leave message","confidence_score":0.6769106}]}]},"sentiments":{"segments":[{"text":"Hi. You've reached Andre.","start_word":0,"end_word":3,"sentiment":"neutral","sentiment_score":0.005957987159490585},{"text":"I'm unavailable at the moment.","start_word":4,"end_word":8,"sentiment":"negative","sentiment_score":-0.4849330186843872},{"text":"Please leave a message, and I'll get back to you.","start_word":9,"end_word":18,"sentiment":"neutral","sentiment_score":-0.08603663742542267},{"text":"Cheers.","start_word":19,"end_word":19,"sentiment":"positive","sentiment_score":0.4792351722717285}],"average":{"sentiment":"neutral","sentiment_score":-0.1051053183419364}}}}