{"metadata":{"transaction_key":"deprecated","request_id":"01a03bfd-78a3-79e0-94b1-4de25b51c87e","sha256":"bd0da1bbf11203e34dd3188a1495b36e1cdb3e4dedf0e6637bd187b2d9b56982","created":"2026-08-26T02:54:24.092Z","duration":78.33594,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":235,"output_tokens":67},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":274,"output_tokens":274},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":274,"output_tokens":5}},"results":{"channels":[{"alternatives":[{"transcript":"Oh, hi, Sandra. Good day to you. Yeah. I it's Andrew from vigilance AI. Have I caught you in a bad time? Well, just a real quick one. We help organizations improve cybersecurity without increasing security spend. Our AI platform works alongside your already existing tools to reduce manual work and provide a complete audit trail for governance and compliance. And we would like to perform a quick demo with you if you're available this week or next week? Oh, alright. Can I reach back to you maybe October? Is that okay? Alright, Cassandra. Well, thank you for your time, mate. You have a great day. Bye bye.","confidence":0.99121094,"words":[{"word":"oh","start":4.08,"end":4.48,"confidence":0.96899414,"punctuated_word":"Oh,","sentiment":"neutral","sentiment_score":0.14694321155548096},{"word":"hi","start":4.48,"end":4.98,"confidence":0.93237305,"punctuated_word":"hi,","sentiment":"neutral","sentiment_score":0.18883371353149417},{"word":"sandra","start":5.3599997,"end":5.8599997,"confidence":0.66308594,"punctuated_word":"Sandra.","sentiment":"neutral","sentiment_score":0.25883108377456665},{"word":"good","start":6.3999996,"end":6.7999997,"confidence":0.9951172,"punctuated_word":"Good","sentiment":"positive","sentiment_score":0.5231123566627502},{"word":"day","start":6.7999997,"end":7.04,"confidence":0.96777344,"punctuated_word":"day","sentiment":"positive","sentiment_score":0.46316054463386536},{"word":"to","start":7.04,"end":7.2,"confidence":0.9941406,"punctuated_word":"to","sentiment":"positive","sentiment_score":0.46621373295784},{"word":"you","start":7.2,"end":7.7,"confidence":0.9946289,"punctuated_word":"you.","sentiment":"positive","sentiment_score":0.4096658229827881},{"word":"yeah","start":8.72,"end":9.2,"confidence":0.9172363,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.07560268044471741},{"word":"i","start":9.2,"end":9.28,"confidence":0.49804688,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.02965571731328964},{"word":"it's","start":9.5199995,"end":9.76,"confidence":0.98535156,"punctuated_word":"it's","sentiment":"neutral","sentiment_score":0.038308583199977875},{"word":"andrew","start":9.76,"end":10.16,"confidence":0.9604492,"punctuated_word":"Andrew","sentiment":"neutral","sentiment_score":0.028275148943066597},{"word":"from","start":10.16,"end":10.48,"confidence":0.99902344,"punctuated_word":"from","sentiment":"neutral","sentiment_score":0.031625956296920776},{"word":"vigilance","start":10.48,"end":10.98,"confidence":0.2019043,"punctuated_word":"vigilance","sentiment":"neutral","sentiment_score":0.07008926570415497},{"word":"ai","start":11.12,"end":11.62,"confidence":0.8786621,"punctuated_word":"AI.","sentiment":"neutral","sentiment_score":0.060303740203380585},{"word":"have","start":11.84,"end":12.08,"confidence":0.9536133,"punctuated_word":"Have","sentiment":"neutral","sentiment_score":-0.03532256931066513},{"word":"i","start":12.08,"end":12.16,"confidence":0.96533203,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.046171169728040695},{"word":"caught","start":12.16,"end":12.48,"confidence":0.97265625,"punctuated_word":"caught","sentiment":"neutral","sentiment_score":-0.05247697979211807},{"word":"you","start":12.48,"end":12.639999,"confidence":0.9970703,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.07197447121143341},{"word":"in","start":12.639999,"end":12.719999,"confidence":0.91259766,"punctuated_word":"in","sentiment":"neutral","sentiment_score":-0.0805530920624733},{"word":"a","start":12.719999,"end":12.88,"confidence":0.9770508,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.07671797275543213},{"word":"bad","start":12.88,"end":13.2,"confidence":0.91845703,"punctuated_word":"bad","sentiment":"neutral","sentiment_score":-0.10939507186412813},{"word":"time","start":13.2,"end":13.7,"confidence":0.99658203,"punctuated_word":"time?","sentiment":"neutral","sentiment_score":-0.1287796050310135},{"word":"well","start":19.265,"end":19.765,"confidence":0.6876221,"punctuated_word":"Well,","sentiment":"neutral","sentiment_score":-0.0007887575775384903},{"word":"just","start":20.785,"end":21.285,"confidence":0.26586914,"punctuated_word":"just","sentiment":"neutral","sentiment_score":0.03219428285956383},{"word":"a","start":21.744999,"end":22.064999,"confidence":0.5366211,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.05190525949001312},{"word":"real","start":22.064999,"end":22.305,"confidence":0.8569336,"punctuated_word":"real","sentiment":"neutral","sentiment_score":0.03356379643082619},{"word":"quick","start":22.305,"end":22.625,"confidence":0.99609375,"punctuated_word":"quick","sentiment":"neutral","sentiment_score":0.05031608045101166},{"word":"one","start":22.625,"end":23.025,"confidence":0.90356445,"punctuated_word":"one.","sentiment":"neutral","sentiment_score":0.08611687272787094},{"word":"we","start":23.025,"end":23.265,"confidence":0.99902344,"punctuated_word":"We","sentiment":"neutral","sentiment_score":0.16498364508152008},{"word":"help","start":23.265,"end":23.425,"confidence":0.95947266,"punctuated_word":"help","sentiment":"neutral","sentiment_score":0.1794605404138565},{"word":"organizations","start":23.425,"end":23.925,"confidence":0.9921875,"punctuated_word":"organizations","sentiment":"neutral","sentiment_score":0.17426154017448425},{"word":"improve","start":24.465,"end":24.945,"confidence":0.99609375,"punctuated_word":"improve","sentiment":"neutral","sentiment_score":0.20690450072288513},{"word":"cybersecurity","start":24.945,"end":25.445,"confidence":0.8730469,"punctuated_word":"cybersecurity","sentiment":"neutral","sentiment_score":0.169873908162117},{"word":"without","start":26.064999,"end":26.564999,"confidence":0.99902344,"punctuated_word":"without","sentiment":"neutral","sentiment_score":0.22591164708137512},{"word":"increasing","start":26.625,"end":27.125,"confidence":1.0,"punctuated_word":"increasing","sentiment":"neutral","sentiment_score":0.2270423024892807},{"word":"security","start":27.265,"end":27.744999,"confidence":0.9970703,"punctuated_word":"security","sentiment":"neutral","sentiment_score":0.096320241689682},{"word":"spend","start":27.744999,"end":28.244999,"confidence":0.91967773,"punctuated_word":"spend.","sentiment":"neutral","sentiment_score":0.1749745011329651},{"word":"our","start":28.73,"end":29.23,"confidence":0.3359375,"punctuated_word":"Our","sentiment":"neutral","sentiment_score":0.21433457732200625},{"word":"ai","start":29.289999,"end":29.53,"confidence":0.99902344,"punctuated_word":"AI","sentiment":"neutral","sentiment_score":0.19647537171840668},{"word":"platform","start":29.53,"end":30.03,"confidence":0.98095703,"punctuated_word":"platform","sentiment":"neutral","sentiment_score":0.21324783563613892},{"word":"works","start":30.09,"end":30.41,"confidence":0.97998047,"punctuated_word":"works","sentiment":"neutral","sentiment_score":0.22718779742717743},{"word":"alongside","start":30.41,"end":30.91,"confidence":0.9951172,"punctuated_word":"alongside","sentiment":"neutral","sentiment_score":0.18923556804656985},{"word":"your","start":31.369999,"end":31.869999,"confidence":0.9941406,"punctuated_word":"your","sentiment":"neutral","sentiment_score":0.21309003233909607},{"word":"already","start":32.09,"end":32.57,"confidence":0.96777344,"punctuated_word":"already","sentiment":"neutral","sentiment_score":0.250762403011322},{"word":"existing","start":32.57,"end":33.07,"confidence":1.0,"punctuated_word":"existing","sentiment":"neutral","sentiment_score":0.2018212378025055},{"word":"tools","start":33.13,"end":33.53,"confidence":0.99902344,"punctuated_word":"tools","sentiment":"neutral","sentiment_score":0.24901624023914337},{"word":"to","start":33.53,"end":33.77,"confidence":1.0,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.23142388463020325},{"word":"reduce","start":33.77,"end":34.25,"confidence":1.0,"punctuated_word":"reduce","sentiment":"neutral","sentiment_score":0.16985072195529938},{"word":"manual","start":34.25,"end":34.65,"confidence":0.99609375,"punctuated_word":"manual","sentiment":"neutral","sentiment_score":0.20585641264915464},{"word":"work","start":34.65,"end":35.15,"confidence":0.99902344,"punctuated_word":"work","sentiment":"neutral","sentiment_score":0.15756934881210327},{"word":"and","start":35.21,"end":35.45,"confidence":0.97998047,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.27631306648254395},{"word":"provide","start":35.45,"end":35.85,"confidence":0.9970703,"punctuated_word":"provide","sentiment":"neutral","sentiment_score":0.2359963059425354},{"word":"a","start":35.85,"end":36.17,"confidence":0.9506836,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.28462105989456177},{"word":"complete","start":36.17,"end":36.65,"confidence":1.0,"punctuated_word":"complete","sentiment":"neutral","sentiment_score":0.2776886522769928},{"word":"audit","start":36.65,"end":37.05,"confidence":0.9951172,"punctuated_word":"audit","sentiment":"neutral","sentiment_score":0.2474490851163864},{"word":"trail","start":37.05,"end":37.55,"confidence":0.99902344,"punctuated_word":"trail","sentiment":"neutral","sentiment_score":0.22904416918754575},{"word":"for","start":37.77,"end":38.09,"confidence":0.9892578,"punctuated_word":"for","sentiment":"neutral","sentiment_score":0.2635902464389801},{"word":"governance","start":38.09,"end":38.57,"confidence":0.78808594,"punctuated_word":"governance","sentiment":"neutral","sentiment_score":0.1906251758337021},{"word":"and","start":38.57,"end":38.73,"confidence":0.8457031,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.2937924265861511},{"word":"compliance","start":38.73,"end":39.23,"confidence":0.80322266,"punctuated_word":"compliance.","sentiment":"neutral","sentiment_score":0.17714382708072662},{"word":"and","start":39.45,"end":39.95,"confidence":0.9741211,"punctuated_word":"And","sentiment":"neutral","sentiment_score":0.09954853355884552},{"word":"we","start":40.09,"end":40.33,"confidence":0.98828125,"punctuated_word":"we","sentiment":"neutral","sentiment_score":0.112784743309021},{"word":"would","start":40.33,"end":40.489998,"confidence":0.99902344,"punctuated_word":"would","sentiment":"neutral","sentiment_score":0.10423298180103302},{"word":"like","start":40.489998,"end":40.73,"confidence":0.99902344,"punctuated_word":"like","sentiment":"neutral","sentiment_score":0.10757694393396378},{"word":"to","start":40.73,"end":40.97,"confidence":0.99902344,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.1119011789560318},{"word":"perform","start":40.97,"end":41.37,"confidence":0.99902344,"punctuated_word":"perform","sentiment":"neutral","sentiment_score":0.09627754986286163},{"word":"a","start":41.37,"end":41.53,"confidence":1.0,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.10556917637586594},{"word":"quick","start":41.53,"end":41.85,"confidence":1.0,"punctuated_word":"quick","sentiment":"neutral","sentiment_score":0.1224597543478012},{"word":"demo","start":41.85,"end":42.17,"confidence":1.0,"punctuated_word":"demo","sentiment":"neutral","sentiment_score":0.1223856955766678},{"word":"with","start":42.17,"end":42.33,"confidence":0.98828125,"punctuated_word":"with","sentiment":"neutral","sentiment_score":0.11505088955163956},{"word":"you","start":42.33,"end":42.57,"confidence":0.99902344,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.11905119568109512},{"word":"if","start":42.57,"end":42.73,"confidence":0.91259766,"punctuated_word":"if","sentiment":"neutral","sentiment_score":0.0923263281583786},{"word":"you're","start":42.73,"end":42.97,"confidence":0.9975586,"punctuated_word":"you're","sentiment":"neutral","sentiment_score":0.06975271552801132},{"word":"available","start":42.97,"end":43.47,"confidence":1.0,"punctuated_word":"available","sentiment":"neutral","sentiment_score":0.050295695662498474},{"word":"this","start":43.69,"end":43.93,"confidence":0.99902344,"punctuated_word":"this","sentiment":"neutral","sentiment_score":0.05493441969156265},{"word":"week","start":43.93,"end":44.265,"confidence":1.0,"punctuated_word":"week","sentiment":"neutral","sentiment_score":0.03747852146625519},{"word":"or","start":44.265,"end":44.745,"confidence":1.0,"punctuated_word":"or","sentiment":"neutral","sentiment_score":0.05853591114282608},{"word":"next","start":44.745,"end":45.245,"confidence":1.0,"punctuated_word":"next","sentiment":"neutral","sentiment_score":0.05323066934943199},{"word":"week","start":58.345,"end":58.845,"confidence":0.7861328,"punctuated_word":"week?","sentiment":"neutral","sentiment_score":-0.042776577174663544},{"word":"oh","start":63.75,"end":63.99,"confidence":0.8251953,"punctuated_word":"Oh,","sentiment":"neutral","sentiment_score":0.013988906517624857},{"word":"alright","start":63.99,"end":64.490005,"confidence":0.9970703,"punctuated_word":"alright.","sentiment":"neutral","sentiment_score":0.01812085509300232},{"word":"can","start":64.71,"end":64.87,"confidence":0.7949219,"punctuated_word":"Can","sentiment":"neutral","sentiment_score":0.012530713342130184},{"word":"i","start":64.87,"end":65.03,"confidence":0.9970703,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.014762586914002895},{"word":"reach","start":65.03,"end":65.35,"confidence":0.99902344,"punctuated_word":"reach","sentiment":"neutral","sentiment_score":0.015243399888277054},{"word":"back","start":65.35,"end":65.590004,"confidence":0.99902344,"punctuated_word":"back","sentiment":"neutral","sentiment_score":0.01250204350799322},{"word":"to","start":65.590004,"end":65.75,"confidence":0.99121094,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.014645392075181007},{"word":"you","start":65.75,"end":66.25,"confidence":0.99902344,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.011085434816777706},{"word":"maybe","start":66.31,"end":66.79,"confidence":0.6948242,"punctuated_word":"maybe","sentiment":"neutral","sentiment_score":0.01056506298482418},{"word":"october","start":66.79,"end":67.29,"confidence":0.9772949,"punctuated_word":"October?","sentiment":"neutral","sentiment_score":0.017523370683193207},{"word":"is","start":67.83,"end":67.99,"confidence":0.96240234,"punctuated_word":"Is","sentiment":"neutral","sentiment_score":0.01672811433672905},{"word":"that","start":67.99,"end":68.23,"confidence":1.0,"punctuated_word":"that","sentiment":"neutral","sentiment_score":0.032080378383398056},{"word":"okay","start":68.23,"end":68.73,"confidence":1.0,"punctuated_word":"okay?","sentiment":"neutral","sentiment_score":0.10770346224308014},{"word":"alright","start":71.35,"end":71.83,"confidence":0.94140625,"punctuated_word":"Alright,","sentiment":"neutral","sentiment_score":0.2333684414625168},{"word":"cassandra","start":71.83,"end":72.31,"confidence":0.5591736,"punctuated_word":"Cassandra.","sentiment":"neutral","sentiment_score":0.2713434398174286},{"word":"well","start":72.31,"end":72.55,"confidence":0.9970703,"punctuated_word":"Well,","sentiment":"neutral","sentiment_score":0.15037061274051666},{"word":"thank","start":72.55,"end":72.71,"confidence":0.99902344,"punctuated_word":"thank","sentiment":"positive","sentiment_score":0.38571158051490784},{"word":"you","start":72.71,"end":72.79,"confidence":0.99902344,"punctuated_word":"you","sentiment":"positive","sentiment_score":0.4876374304294586},{"word":"for","start":72.79,"end":72.95,"confidence":0.99902344,"punctuated_word":"for","sentiment":"positive","sentiment_score":0.5981088280677795},{"word":"your","start":72.95,"end":73.11,"confidence":0.99121094,"punctuated_word":"your","sentiment":"positive","sentiment_score":0.5163636207580566},{"word":"time","start":73.11,"end":73.270004,"confidence":0.97875977,"punctuated_word":"time,","sentiment":"positive","sentiment_score":0.5376466512680054},{"word":"mate","start":73.270004,"end":73.51,"confidence":0.9291992,"punctuated_word":"mate.","sentiment":"positive","sentiment_score":0.5128100514411926},{"word":"you","start":73.51,"end":73.67,"confidence":0.9863281,"punctuated_word":"You","sentiment":"positive","sentiment_score":0.5937961935997009},{"word":"have","start":73.67,"end":73.83,"confidence":1.0,"punctuated_word":"have","sentiment":"positive","sentiment_score":0.6155235171318054},{"word":"a","start":73.83,"end":73.91,"confidence":0.9873047,"punctuated_word":"a","sentiment":"positive","sentiment_score":0.5659898519515991},{"word":"great","start":73.91,"end":74.15,"confidence":0.9970703,"punctuated_word":"great","sentiment":"positive","sentiment_score":0.539194643497467},{"word":"day","start":74.15,"end":74.65,"confidence":0.9980469,"punctuated_word":"day.","sentiment":"neutral","sentiment_score":0.2669219970703125},{"word":"bye","start":76.160934,"end":76.40094,"confidence":0.94189453,"punctuated_word":"Bye","sentiment":"neutral","sentiment_score":0.10827966779470444},{"word":"bye","start":76.40094,"end":76.90094,"confidence":0.98291016,"punctuated_word":"bye.","sentiment":"neutral","sentiment_score":0.08514474332332611}],"paragraphs":{"transcript":"\nOh, hi, Sandra. Good day to you. Yeah. I it's Andrew from vigilance AI. Have I caught you in a bad time?\n\nWell, just a real quick one. We help organizations improve cybersecurity without increasing security spend. Our AI platform works alongside your already existing tools to reduce manual work and provide a complete audit trail for governance and compliance. And we would like to perform a quick demo with you if you're available this week or next week? Oh, alright.\n\nCan I reach back to you maybe October? Is that okay? Alright, Cassandra. Well, thank you for your time, mate. You have a great day.\n\nBye bye.","paragraphs":[{"sentences":[{"text":"Oh, hi, Sandra.","start":4.08,"end":5.8599997,"sentiment":"neutral","sentiment_score":0.19820266962051392},{"text":"Good day to you.","start":6.3999996,"end":7.7,"sentiment":"positive","sentiment_score":0.4655381143093109},{"text":"Yeah.","start":8.72,"end":9.2,"sentiment":"neutral","sentiment_score":0.07560268044471741},{"text":"I it's Andrew from vigilance AI.","start":9.2,"end":11.62,"sentiment":"neutral","sentiment_score":0.04304306861013174},{"text":"Have I caught you in a bad time?","start":11.84,"end":13.7,"sentiment":"neutral","sentiment_score":-0.07517386646941304}],"sentiment":"neutral","sentiment_score":0.09951048302040859,"num_words":22,"start":4.08,"end":13.7},{"sentences":[{"text":"Well, just a real quick one.","start":19.265,"end":23.025,"sentiment":"neutral","sentiment_score":0.042217922396957874},{"text":"We help organizations improve cybersecurity without increasing security spend.","start":23.025,"end":28.244999,"sentiment":"neutral","sentiment_score":0.17997031410535178},{"text":"Our AI platform works alongside your already existing tools to reduce manual work and provide a complete audit trail for governance and compliance.","start":28.73,"end":39.23,"sentiment":"neutral","sentiment_score":0.22591893245344577},{"text":"And we would like to perform a quick demo with you if you're available this week or next week?","start":39.45,"end":58.845,"sentiment":"neutral","sentiment_score":0.08371664877784879},{"text":"Oh, alright.","start":63.75,"end":64.490005,"sentiment":"neutral","sentiment_score":0.016054880805313587}],"sentiment":"neutral","sentiment_score":0.14732037112116814,"num_words":59,"start":19.265,"end":64.490005},{"sentences":[{"text":"Can I reach back to you maybe October?","start":64.71,"end":67.29,"sentiment":"neutral","sentiment_score":0.013607250526547432},{"text":"Is that okay?","start":67.83,"end":68.73,"sentiment":"neutral","sentiment_score":0.05217065165440241},{"text":"Alright, Cassandra.","start":71.35,"end":72.31,"sentiment":"neutral","sentiment_score":0.2523559406399727},{"text":"Well, thank you for your time, mate.","start":72.31,"end":73.51,"sentiment":"positive","sentiment_score":0.45552125360284534},{"text":"You have a great day.","start":73.51,"end":74.65,"sentiment":"positive","sentiment_score":0.516285240650177}],"sentiment":"neutral","sentiment_score":0.2616062727570534,"num_words":25,"start":64.71,"end":74.65},{"sentences":[{"text":"Bye bye.","start":76.160934,"end":76.90094,"sentiment":"neutral","sentiment_score":0.09671220555901527}],"sentiment":"neutral","sentiment_score":0.09671220555901527,"num_words":2,"start":76.160934,"end":76.90094}]}}]},{"alternatives":[{"transcript":"Hi. Hello? Yes. I'm not in the office. What's this about? Okay. Sorry. The the the speed, it is really busy for me. So I'll what I'll do is I'll I'll let you know maybe maybe in two months or so in this case. There's few things going on over here, so we can't allocate in time. Okay? But thank you. Yeah. Yeah. That that would be good. Thank you. Thank you. Sorry, ma'am. Okay. Okay. Bye.","confidence":0.9885254,"words":[{"word":"hi","start":0.79999995,"end":1.3,"confidence":0.9526367,"punctuated_word":"Hi.","sentiment":"neutral","sentiment_score":0.03790416941046715},{"word":"hello","start":2.24,"end":2.74,"confidence":0.71240234,"punctuated_word":"Hello?","sentiment":"neutral","sentiment_score":0.04126744717359543},{"word":"yes","start":6.64,"end":7.14,"confidence":0.7915039,"punctuated_word":"Yes.","sentiment":"positive","sentiment_score":0.505298912525177},{"word":"i'm","start":15.895,"end":16.135,"confidence":0.98657227,"punctuated_word":"I'm","sentiment":"neutral","sentiment_score":-0.12897655367851257},{"word":"not","start":16.135,"end":16.295,"confidence":0.98828125,"punctuated_word":"not","sentiment":"neutral","sentiment_score":-0.10753773897886276},{"word":"in","start":16.295,"end":16.455,"confidence":0.99902344,"punctuated_word":"in","sentiment":"neutral","sentiment_score":-0.12895441055297852},{"word":"the","start":16.455,"end":16.615,"confidence":0.9970703,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.1068049743771553},{"word":"office","start":16.615,"end":17.115,"confidence":0.9980469,"punctuated_word":"office.","sentiment":"neutral","sentiment_score":-0.12190186232328416},{"word":"what's","start":17.255001,"end":17.575,"confidence":0.94750977,"punctuated_word":"What's","sentiment":"neutral","sentiment_score":-0.04754285141825676},{"word":"this","start":17.575,"end":17.815,"confidence":0.94970703,"punctuated_word":"this","sentiment":"neutral","sentiment_score":-0.025952698662877083},{"word":"about","start":17.815,"end":18.315,"confidence":0.99365234,"punctuated_word":"about?","sentiment":"neutral","sentiment_score":-0.033407434821128845},{"word":"okay","start":29.029999,"end":29.529999,"confidence":0.9790039,"punctuated_word":"Okay.","sentiment":"neutral","sentiment_score":0.22556957602500916},{"word":"sorry","start":46.315002,"end":46.715,"confidence":0.677124,"punctuated_word":"Sorry.","sentiment":"neutral","sentiment_score":-0.1383732706308365},{"word":"the","start":46.715,"end":47.215,"confidence":0.7783203,"punctuated_word":"The","sentiment":"negative","sentiment_score":-0.374934434890747},{"word":"the","start":47.595,"end":47.835003,"confidence":0.8432617,"punctuated_word":"the","sentiment":"negative","sentiment_score":-0.33727896213531494},{"word":"the","start":47.835003,"end":47.915,"confidence":0.47802734,"punctuated_word":"the","sentiment":"negative","sentiment_score":-0.34098020195961},{"word":"speed","start":47.915,"end":48.235,"confidence":0.2487793,"punctuated_word":"speed,","sentiment":"negative","sentiment_score":-0.39343419671058655},{"word":"it","start":48.235,"end":48.395,"confidence":0.87353516,"punctuated_word":"it","sentiment":"negative","sentiment_score":-0.5219839811325073},{"word":"is","start":48.395,"end":48.635002,"confidence":0.9941406,"punctuated_word":"is","sentiment":"negative","sentiment_score":-0.48789799213409424},{"word":"really","start":48.635002,"end":48.875,"confidence":0.9970703,"punctuated_word":"really","sentiment":"negative","sentiment_score":-0.5209144353866577},{"word":"busy","start":48.875,"end":49.115,"confidence":1.0,"punctuated_word":"busy","sentiment":"negative","sentiment_score":-0.40373164415359497},{"word":"for","start":49.115,"end":49.355003,"confidence":1.0,"punctuated_word":"for","sentiment":"negative","sentiment_score":-0.3811419904232025},{"word":"me","start":49.355003,"end":49.595,"confidence":0.8913574,"punctuated_word":"me.","sentiment":"negative","sentiment_score":-0.407299280166626},{"word":"so","start":49.595,"end":49.995003,"confidence":0.9980469,"punctuated_word":"So","sentiment":"neutral","sentiment_score":-0.21951620280742645},{"word":"i'll","start":49.995003,"end":50.235,"confidence":0.98950195,"punctuated_word":"I'll","sentiment":"neutral","sentiment_score":-0.1620514690876007},{"word":"what","start":50.875,"end":51.115,"confidence":0.99902344,"punctuated_word":"what","sentiment":"neutral","sentiment_score":-0.13809484243392944},{"word":"i'll","start":51.115,"end":51.275,"confidence":1.0,"punctuated_word":"I'll","sentiment":"neutral","sentiment_score":-0.0933833345770836},{"word":"do","start":51.275,"end":51.435,"confidence":1.0,"punctuated_word":"do","sentiment":"neutral","sentiment_score":-0.09572603553533554},{"word":"is","start":51.435,"end":51.675003,"confidence":1.0,"punctuated_word":"is","sentiment":"neutral","sentiment_score":-0.099577896296978},{"word":"i'll","start":51.675003,"end":51.915,"confidence":0.9692383,"punctuated_word":"I'll","sentiment":"neutral","sentiment_score":-0.07639115303754807},{"word":"i'll","start":51.915,"end":52.075,"confidence":0.9885254,"punctuated_word":"I'll","sentiment":"neutral","sentiment_score":-0.06461672484874725},{"word":"let","start":52.075,"end":52.395,"confidence":1.0,"punctuated_word":"let","sentiment":"neutral","sentiment_score":-0.06640996783971786},{"word":"you","start":52.395,"end":52.635002,"confidence":0.99902344,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.07074880599975586},{"word":"know","start":52.635002,"end":52.955,"confidence":1.0,"punctuated_word":"know","sentiment":"neutral","sentiment_score":-0.07089937478303909},{"word":"maybe","start":52.955,"end":53.455,"confidence":0.86572266,"punctuated_word":"maybe","sentiment":"neutral","sentiment_score":-0.06560246646404266},{"word":"maybe","start":55.66,"end":56.16,"confidence":0.9760742,"punctuated_word":"maybe","sentiment":"neutral","sentiment_score":-0.07363416254520416},{"word":"in","start":56.46,"end":56.539997,"confidence":0.98095703,"punctuated_word":"in","sentiment":"neutral","sentiment_score":-0.06964307278394699},{"word":"two","start":56.539997,"end":56.699997,"confidence":0.9970703,"punctuated_word":"two","sentiment":"neutral","sentiment_score":-0.10302116721868516},{"word":"months","start":56.699997,"end":56.94,"confidence":1.0,"punctuated_word":"months","sentiment":"neutral","sentiment_score":-0.08925186097621918},{"word":"or","start":56.94,"end":57.18,"confidence":0.91259766,"punctuated_word":"or","sentiment":"neutral","sentiment_score":-0.09443970024585724},{"word":"so","start":57.18,"end":57.42,"confidence":1.0,"punctuated_word":"so","sentiment":"neutral","sentiment_score":-0.11551983654499054},{"word":"in","start":57.42,"end":57.5,"confidence":0.80810547,"punctuated_word":"in","sentiment":"neutral","sentiment_score":-0.0890965387225151},{"word":"this","start":57.5,"end":57.739998,"confidence":1.0,"punctuated_word":"this","sentiment":"neutral","sentiment_score":-0.08558429032564163},{"word":"case","start":57.739998,"end":58.239998,"confidence":0.98168945,"punctuated_word":"case.","sentiment":"neutral","sentiment_score":-0.07377389818429947},{"word":"there's","start":58.86,"end":59.18,"confidence":0.84106445,"punctuated_word":"There's","sentiment":"neutral","sentiment_score":-0.10005712509155272},{"word":"few","start":59.18,"end":59.34,"confidence":0.85058594,"punctuated_word":"few","sentiment":"neutral","sentiment_score":-0.1220920756459236},{"word":"things","start":59.34,"end":59.66,"confidence":0.99902344,"punctuated_word":"things","sentiment":"neutral","sentiment_score":-0.13356854021549225},{"word":"going","start":59.66,"end":59.899998,"confidence":1.0,"punctuated_word":"going","sentiment":"neutral","sentiment_score":-0.1330106258392334},{"word":"on","start":59.899998,"end":60.14,"confidence":1.0,"punctuated_word":"on","sentiment":"neutral","sentiment_score":-0.15606945753097534},{"word":"over","start":60.14,"end":60.3,"confidence":0.99902344,"punctuated_word":"over","sentiment":"neutral","sentiment_score":-0.1699270457029343},{"word":"here","start":60.3,"end":60.539997,"confidence":0.8666992,"punctuated_word":"here,","sentiment":"neutral","sentiment_score":-0.15145546197891235},{"word":"so","start":60.539997,"end":60.699997,"confidence":1.0,"punctuated_word":"so","sentiment":"neutral","sentiment_score":-0.10864770412445068},{"word":"we","start":60.699997,"end":60.86,"confidence":1.0,"punctuated_word":"we","sentiment":"neutral","sentiment_score":-0.12855172157287598},{"word":"can't","start":60.86,"end":61.26,"confidence":0.99902344,"punctuated_word":"can't","sentiment":"neutral","sentiment_score":-0.14695528149604797},{"word":"allocate","start":61.26,"end":61.66,"confidence":0.9658203,"punctuated_word":"allocate","sentiment":"neutral","sentiment_score":-0.13539117574691772},{"word":"in","start":61.66,"end":61.82,"confidence":0.8388672,"punctuated_word":"in","sentiment":"neutral","sentiment_score":-0.1719369739294052},{"word":"time","start":61.82,"end":62.3,"confidence":0.99902344,"punctuated_word":"time.","sentiment":"neutral","sentiment_score":-0.19130194187164307},{"word":"okay","start":62.3,"end":62.8,"confidence":0.9885254,"punctuated_word":"Okay?","sentiment":"neutral","sentiment_score":-0.036145709455013275},{"word":"but","start":63.18,"end":63.339996,"confidence":0.9951172,"punctuated_word":"But","sentiment":"neutral","sentiment_score":0.003131486475467682},{"word":"thank","start":63.339996,"end":63.579998,"confidence":0.9863281,"punctuated_word":"thank","sentiment":"neutral","sentiment_score":0.14563310146331787},{"word":"you","start":63.579998,"end":64.08,"confidence":0.9995117,"punctuated_word":"you.","sentiment":"neutral","sentiment_score":0.06373773515224457},{"word":"yeah","start":68.02088,"end":68.18088,"confidence":0.94750977,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.04074564576148987},{"word":"yeah","start":68.18088,"end":68.58088,"confidence":0.9980469,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.06803513318300247},{"word":"that","start":68.58088,"end":68.90088,"confidence":0.9863281,"punctuated_word":"That","sentiment":"neutral","sentiment_score":0.2631343603134155},{"word":"that","start":68.90088,"end":69.22088,"confidence":0.51416016,"punctuated_word":"that","sentiment":"neutral","sentiment_score":0.32723772525787354},{"word":"would","start":69.22088,"end":69.380875,"confidence":0.7729492,"punctuated_word":"would","sentiment":"neutral","sentiment_score":0.3327392637729645},{"word":"be","start":69.380875,"end":69.54088,"confidence":1.0,"punctuated_word":"be","sentiment":"positive","sentiment_score":0.35776907205581665},{"word":"good","start":69.54088,"end":69.780876,"confidence":1.0,"punctuated_word":"good.","sentiment":"neutral","sentiment_score":0.2984929084777832},{"word":"thank","start":69.780876,"end":70.100876,"confidence":1.0,"punctuated_word":"Thank","sentiment":"positive","sentiment_score":0.4240200519561768},{"word":"you","start":70.100876,"end":70.600876,"confidence":1.0,"punctuated_word":"you.","sentiment":"positive","sentiment_score":0.33828163146972656},{"word":"thank","start":71.70088,"end":72.02088,"confidence":0.76171875,"punctuated_word":"Thank","sentiment":"neutral","sentiment_score":0.28661033511161804},{"word":"you","start":72.02088,"end":72.34088,"confidence":0.95874023,"punctuated_word":"you.","sentiment":"neutral","sentiment_score":0.1931171715259552},{"word":"sorry","start":72.34088,"end":72.66088,"confidence":0.7780762,"punctuated_word":"Sorry,","sentiment":"neutral","sentiment_score":0.2683737576007843},{"word":"ma'am","start":72.66088,"end":73.16088,"confidence":0.9663086,"punctuated_word":"ma'am.","sentiment":"positive","sentiment_score":0.33863797783851624},{"word":"okay","start":73.94088,"end":74.44088,"confidence":0.9304199,"punctuated_word":"Okay.","sentiment":"positive","sentiment_score":0.33608412742614746},{"word":"okay","start":74.740875,"end":75.22088,"confidence":0.9609375,"punctuated_word":"Okay.","sentiment":"neutral","sentiment_score":0.15500032901763916},{"word":"bye","start":75.22088,"end":75.72088,"confidence":0.9892578,"punctuated_word":"Bye.","sentiment":"neutral","sentiment_score":0.13774864375591278}],"paragraphs":{"transcript":"\nHi. Hello? Yes. I'm not in the office. What's this about?\n\nOkay. Sorry. The the the speed, it is really busy for me. So I'll what I'll do is I'll I'll let you know maybe maybe in two months or so in this case. There's few things going on over here, so we can't allocate in time.\n\nOkay? But thank you. Yeah. Yeah. That that would be good.\n\nThank you. Thank you. Sorry, ma'am. Okay. Okay.\n\nBye.","paragraphs":[{"sentences":[{"text":"Hi.","start":0.79999995,"end":1.3,"sentiment":"neutral","sentiment_score":0.03790416941046715},{"text":"Hello?","start":2.24,"end":2.74,"sentiment":"neutral","sentiment_score":0.04126744717359543},{"text":"Yes.","start":6.64,"end":7.14,"sentiment":"positive","sentiment_score":0.505298912525177},{"text":"I'm not in the office.","start":15.895,"end":17.115,"sentiment":"neutral","sentiment_score":-0.11883510798215866},{"text":"What's this about?","start":17.255001,"end":18.315,"sentiment":"neutral","sentiment_score":-0.03563432830075423}],"sentiment":"neutral","sentiment_score":-0.01060072688216513,"num_words":11,"start":0.79999995,"end":18.315},{"sentences":[{"text":"Okay.","start":29.029999,"end":29.529999,"sentiment":"neutral","sentiment_score":0.22556957602500916},{"text":"Sorry.","start":46.315002,"end":46.715,"sentiment":"neutral","sentiment_score":-0.1383732706308365},{"text":"The the the speed, it is really busy for me.","start":46.715,"end":49.595,"sentiment":"negative","sentiment_score":-0.41695971190929415},{"text":"So I'll what I'll do is I'll I'll let you know maybe maybe in two months or so in this case.","start":49.595,"end":58.239998,"sentiment":"neutral","sentiment_score":-0.09604680005993162},{"text":"There's few things going on over here, so we can't allocate in time.","start":58.86,"end":62.3,"sentiment":"neutral","sentiment_score":-0.14222808698048958}],"sentiment":"neutral","sentiment_score":-0.1727901901239934,"num_words":46,"start":29.029999,"end":62.3},{"sentences":[{"text":"Okay?","start":62.3,"end":62.8,"sentiment":"neutral","sentiment_score":-0.036145709455013275},{"text":"But thank you.","start":63.18,"end":64.08,"sentiment":"neutral","sentiment_score":0.07083410769701004},{"text":"Yeah.","start":68.02088,"end":68.18088,"sentiment":"neutral","sentiment_score":0.04074564576148987},{"text":"Yeah.","start":68.18088,"end":68.58088,"sentiment":"neutral","sentiment_score":0.06803513318300247},{"text":"That that would be good.","start":68.58088,"end":69.780876,"sentiment":"neutral","sentiment_score":0.3158746659755707}],"sentiment":"neutral","sentiment_score":0.16950097476894205,"num_words":11,"start":62.3,"end":69.780876},{"sentences":[{"text":"Thank you.","start":69.780876,"end":70.600876,"sentiment":"positive","sentiment_score":0.38115084171295166},{"text":"Thank you.","start":71.70088,"end":72.34088,"sentiment":"neutral","sentiment_score":0.23986375331878662},{"text":"Sorry, ma'am.","start":72.34088,"end":73.16088,"sentiment":"neutral","sentiment_score":0.30350586771965027},{"text":"Okay.","start":73.94088,"end":74.44088,"sentiment":"positive","sentiment_score":0.33608412742614746},{"text":"Okay.","start":74.740875,"end":75.22088,"sentiment":"neutral","sentiment_score":0.15500032901763916}],"sentiment":"neutral","sentiment_score":0.29251567274332047,"num_words":8,"start":69.780876,"end":75.22088},{"sentences":[{"text":"Bye.","start":75.22088,"end":75.72088,"sentiment":"neutral","sentiment_score":0.13774864375591278}],"sentiment":"neutral","sentiment_score":0.13774864375591278,"num_words":1,"start":75.22088,"end":75.72088}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hi. Hello?\n\nChannel 0: Oh, hi, Sandra. Good\n\nChannel 1: Yes.\n\nChannel 0: day to you. Yeah. I it's Andrew from vigilance AI. Have I caught you in a bad time?\n\nChannel 1: I'm not in the office. What's this about?\n\nChannel 0: Well, just a real quick one. We help organizations improve cybersecurity without increasing security spend. Our\n\nChannel 1: Okay.\n\nChannel 0: AI platform works alongside your already existing tools to reduce manual work and provide a complete audit trail for governance and compliance. And we would like to perform a quick demo with you if you're available this week or next\n\nChannel 1: Sorry. The the the speed, it is really busy for me. So I'll what I'll do is I'll I'll let you know maybe maybe in two months or so in this case.\n\nChannel 0: week?\n\nChannel 1: There's few things going on over here, so we can't allocate in time. Okay? But thank you.\n\nChannel 0: Oh, alright. Can I reach back to you maybe October? Is that\n\nChannel 1: Yeah. Yeah.\n\nChannel 0: okay?\n\nChannel 1: That that would be good. Thank you.\n\nChannel 0: Alright,\n\nChannel 1: Thank\n\nChannel 0: Cassandra.\n\nChannel 1: you.\n\nChannel 0: Well,\n\nChannel 1: Sorry,\n\nChannel 0: thank\n\nChannel 1: ma'am.\n\nChannel 0: you for your time, mate. You have a great\n\nChannel 1: Okay.\n\nChannel 0: day.\n\nChannel 1: Okay. Bye.\n\nChannel 0: Bye bye.","paragraphs":[{"sentences":[{"text":"Hi.","start":0.79999995,"end":1.3,"sentiment":"neutral","sentiment_score":0.03790416941046715},{"text":"Hello?","start":2.24,"end":2.74,"sentiment":"neutral","sentiment_score":0.04126744717359543}],"sentiment":"neutral","sentiment_score":0.03958580829203129,"channel":1,"num_words":2,"start":0.79999995,"end":2.74},{"sentences":[{"text":"Oh, hi, Sandra.","start":4.08,"end":5.8599997,"sentiment":"neutral","sentiment_score":0.19820266962051392},{"text":"Good","start":6.3999996,"end":6.7999997,"sentiment":"positive","sentiment_score":0.5231123566627502}],"sentiment":"neutral","sentiment_score":0.279430091381073,"channel":0,"num_words":4,"start":4.08,"end":6.7999997},{"sentences":[{"text":"Yes.","start":6.64,"end":7.14,"sentiment":"positive","sentiment_score":0.505298912525177}],"sentiment":"positive","sentiment_score":0.505298912525177,"channel":1,"num_words":1,"start":6.64,"end":7.14},{"sentences":[{"text":"day to you.","start":6.7999997,"end":7.7,"sentiment":"positive","sentiment_score":0.4463467001914978},{"text":"Yeah.","start":8.72,"end":9.2,"sentiment":"neutral","sentiment_score":0.07560268044471741},{"text":"I it's Andrew from vigilance AI.","start":9.2,"end":11.62,"sentiment":"neutral","sentiment_score":0.04304306861013174},{"text":"Have I caught you in a bad time?","start":11.84,"end":13.7,"sentiment":"neutral","sentiment_score":-0.07517386646941304}],"sentiment":"neutral","sentiment_score":0.05952834782914983,"channel":0,"num_words":18,"start":6.7999997,"end":13.7},{"sentences":[{"text":"I'm not in the office.","start":15.895,"end":17.115,"sentiment":"neutral","sentiment_score":-0.11883510798215866},{"text":"What's this about?","start":17.255001,"end":18.315,"sentiment":"neutral","sentiment_score":-0.03563432830075423}],"sentiment":"neutral","sentiment_score":-0.087634815601632,"channel":1,"num_words":8,"start":15.895,"end":18.315},{"sentences":[{"text":"Well, just a real quick one.","start":19.265,"end":23.025,"sentiment":"neutral","sentiment_score":0.042217922396957874},{"text":"We help organizations improve cybersecurity without increasing security spend.","start":23.025,"end":28.244999,"sentiment":"neutral","sentiment_score":0.17997031410535178},{"text":"Our","start":28.73,"end":29.23,"sentiment":"neutral","sentiment_score":0.21433457732200625}],"sentiment":"neutral","sentiment_score":0.13046093366574496,"channel":0,"num_words":16,"start":19.265,"end":29.23},{"sentences":[{"text":"Okay.","start":29.029999,"end":29.529999,"sentiment":"neutral","sentiment_score":0.22556957602500916}],"sentiment":"neutral","sentiment_score":0.22556957602500916,"channel":1,"num_words":1,"start":29.029999,"end":29.529999},{"sentences":[{"text":"AI platform works alongside your already existing tools to reduce manual work and provide a complete audit trail for governance and compliance.","start":29.289999,"end":39.23,"sentiment":"neutral","sentiment_score":0.22644549405032938},{"text":"And we would like to perform a quick demo with you if you're available this week or next","start":39.45,"end":45.245,"sentiment":"neutral","sentiment_score":0.09074405021965504}],"sentiment":"neutral","sentiment_score":0.16537984432652592,"channel":0,"num_words":40,"start":29.289999,"end":45.245},{"sentences":[{"text":"Sorry.","start":46.315002,"end":46.715,"sentiment":"neutral","sentiment_score":-0.1383732706308365},{"text":"The the the speed, it is really busy for me.","start":46.715,"end":49.595,"sentiment":"negative","sentiment_score":-0.41695971190929415},{"text":"So I'll what I'll do is I'll I'll let you know maybe maybe in two months or so in this case.","start":49.595,"end":58.239998,"sentiment":"neutral","sentiment_score":-0.09604680005993162}],"sentiment":"neutral","sentiment_score":-0.19765478721819818,"channel":1,"num_words":32,"start":46.315002,"end":58.239998},{"sentences":[{"text":"week?","start":58.345,"end":58.845,"sentiment":"neutral","sentiment_score":-0.042776577174663544}],"sentiment":"neutral","sentiment_score":-0.042776577174663544,"channel":0,"num_words":1,"start":58.345,"end":58.845},{"sentences":[{"text":"There's few things going on over here, so we can't allocate in time.","start":58.86,"end":62.3,"sentiment":"neutral","sentiment_score":-0.14222808698048958},{"text":"Okay?","start":62.3,"end":62.8,"sentiment":"neutral","sentiment_score":-0.036145709455013275},{"text":"But thank you.","start":63.18,"end":64.08,"sentiment":"neutral","sentiment_score":0.07083410769701004}],"sentiment":"neutral","sentiment_score":-0.0983887363006087,"channel":1,"num_words":17,"start":58.86,"end":64.08},{"sentences":[{"text":"Oh, alright.","start":63.75,"end":64.490005,"sentiment":"neutral","sentiment_score":0.016054880805313587},{"text":"Can I reach back to you maybe October?","start":64.71,"end":67.29,"sentiment":"neutral","sentiment_score":0.013607250526547432},{"text":"Is that","start":67.83,"end":68.23,"sentiment":"neutral","sentiment_score":0.024404246360063553}],"sentiment":"neutral","sentiment_score":0.015814688211927812,"channel":0,"num_words":12,"start":63.75,"end":68.23},{"sentences":[{"text":"Yeah.","start":68.02088,"end":68.18088,"sentiment":"neutral","sentiment_score":0.04074564576148987},{"text":"Yeah.","start":68.18088,"end":68.58088,"sentiment":"neutral","sentiment_score":0.06803513318300247}],"sentiment":"neutral","sentiment_score":0.05439038947224617,"channel":1,"num_words":2,"start":68.02088,"end":68.58088},{"sentences":[{"text":"okay?","start":68.23,"end":68.73,"sentiment":"neutral","sentiment_score":0.10770346224308014}],"sentiment":"neutral","sentiment_score":0.10770346224308014,"channel":0,"num_words":1,"start":68.23,"end":68.73},{"sentences":[{"text":"That that would be good.","start":68.58088,"end":69.780876,"sentiment":"neutral","sentiment_score":0.3158746659755707},{"text":"Thank you.","start":69.780876,"end":70.600876,"sentiment":"positive","sentiment_score":0.38115084171295166}],"sentiment":"positive","sentiment_score":0.3345250019005367,"channel":1,"num_words":7,"start":68.58088,"end":70.600876},{"sentences":[{"text":"Alright,","start":71.35,"end":71.83,"sentiment":"neutral","sentiment_score":0.2333684414625168}],"sentiment":"neutral","sentiment_score":0.2333684414625168,"channel":0,"num_words":1,"start":71.35,"end":71.83},{"sentences":[{"text":"Thank","start":71.70088,"end":72.02088,"sentiment":"neutral","sentiment_score":0.28661033511161804}],"sentiment":"neutral","sentiment_score":0.28661033511161804,"channel":1,"num_words":1,"start":71.70088,"end":72.02088},{"sentences":[{"text":"Cassandra.","start":71.83,"end":72.31,"sentiment":"neutral","sentiment_score":0.2713434398174286}],"sentiment":"neutral","sentiment_score":0.2713434398174286,"channel":0,"num_words":1,"start":71.83,"end":72.31},{"sentences":[{"text":"you.","start":72.02088,"end":72.34088,"sentiment":"neutral","sentiment_score":0.1931171715259552}],"sentiment":"neutral","sentiment_score":0.1931171715259552,"channel":1,"num_words":1,"start":72.02088,"end":72.34088},{"sentences":[{"text":"Well,","start":72.31,"end":72.55,"sentiment":"neutral","sentiment_score":0.15037061274051666}],"sentiment":"neutral","sentiment_score":0.15037061274051666,"channel":0,"num_words":1,"start":72.31,"end":72.55},{"sentences":[{"text":"Sorry,","start":72.34088,"end":72.66088,"sentiment":"neutral","sentiment_score":0.2683737576007843}],"sentiment":"neutral","sentiment_score":0.2683737576007843,"channel":1,"num_words":1,"start":72.34088,"end":72.66088},{"sentences":[{"text":"thank","start":72.55,"end":72.71,"sentiment":"positive","sentiment_score":0.38571158051490784}],"sentiment":"positive","sentiment_score":0.38571158051490784,"channel":0,"num_words":1,"start":72.55,"end":72.71},{"sentences":[{"text":"ma'am.","start":72.66088,"end":73.16088,"sentiment":"positive","sentiment_score":0.33863797783851624}],"sentiment":"positive","sentiment_score":0.33863797783851624,"channel":1,"num_words":1,"start":72.66088,"end":73.16088},{"sentences":[{"text":"you for your time, mate.","start":72.71,"end":73.51,"sentiment":"positive","sentiment_score":0.5305133163928986},{"text":"You have a great","start":73.51,"end":74.15,"sentiment":"positive","sentiment_score":0.5786260515451431}],"sentiment":"positive","sentiment_score":0.5518967542383406,"channel":0,"num_words":9,"start":72.71,"end":74.15},{"sentences":[{"text":"Okay.","start":73.94088,"end":74.44088,"sentiment":"positive","sentiment_score":0.33608412742614746}],"sentiment":"positive","sentiment_score":0.33608412742614746,"channel":1,"num_words":1,"start":73.94088,"end":74.44088},{"sentences":[{"text":"day.","start":74.15,"end":74.65,"sentiment":"neutral","sentiment_score":0.2669219970703125}],"sentiment":"neutral","sentiment_score":0.2669219970703125,"channel":0,"num_words":1,"start":74.15,"end":74.65},{"sentences":[{"text":"Okay.","start":74.740875,"end":75.22088,"sentiment":"neutral","sentiment_score":0.15500032901763916},{"text":"Bye.","start":75.22088,"end":75.72088,"sentiment":"neutral","sentiment_score":0.13774864375591278}],"sentiment":"neutral","sentiment_score":0.14637448638677597,"channel":1,"num_words":2,"start":74.740875,"end":75.72088},{"sentences":[{"text":"Bye bye.","start":76.160934,"end":76.90094,"sentiment":"neutral","sentiment_score":0.09671220555901527}],"sentiment":"neutral","sentiment_score":0.09671220555901527,"channel":0,"num_words":2,"start":76.160934,"end":76.90094}]},"summary":{"result":"success","short":"An agent from vigilance AI called Sandra to offer a demo of their AI platform, which helps organizations improve cybersecurity without increasing security spend. The agent will need to schedule a demo in two months or sooner. Sandra asked for a demo in October, but the agent could only schedule it in October and apologized for the busy schedule."},"intents":{"segments":[{"text":"Can I reach back to you maybe October? Is that Yeah.","start_word":142,"end_word":152,"intents":[{"intent":"Contact the speaker","confidence_score":0.0000025849172}]}]},"sentiments":{"segments":[{"text":"Hi. Hello? Oh, hi, Sandra.","start_word":0,"end_word":4,"sentiment":"neutral","sentiment_score":0.134755939245224},{"text":"Good Yes. day to you.","start_word":5,"end_word":9,"sentiment":"positive","sentiment_score":0.4689165949821472},{"text":"Yeah. I it's Andrew from vigilance AI. Have I caught you in a bad time? I'm not in the office. What's this about? Well, just a real quick one. We help organizations improve cybersecurity without increasing security spend. Our Okay. AI platform works alongside your already existing tools to reduce manual work and provide a complete audit trail for governance and compliance. And we would like to perform a quick demo with you if you're available this week or next Sorry.","start_word":10,"end_word":90,"sentiment":"neutral","sentiment_score":0.08082103729248047},{"text":"The the the speed, it is really busy for me.","start_word":91,"end_word":100,"sentiment":"negative","sentiment_score":-0.4141942262649536},{"text":"So I'll what I'll do is I'll I'll let you know maybe maybe in two months or so in this case. week? There's few things going on over here, so we can't allocate in time. Okay? But thank you. Oh, alright. Can I reach back to you maybe October? Is that Yeah. Yeah. okay? That that would be good.","start_word":101,"end_word":159,"sentiment":"neutral","sentiment_score":-0.03332442417740822},{"text":"Thank you.","start_word":160,"end_word":161,"sentiment":"positive","sentiment_score":0.3668611049652099},{"text":"Alright, Thank Cassandra. you. Well, Sorry, thank ma'am.","start_word":162,"end_word":169,"sentiment":"neutral","sentiment_score":0.26565539836883545},{"text":"you for your time, mate. You have a great Okay.","start_word":170,"end_word":179,"sentiment":"positive","sentiment_score":0.517899751663208},{"text":"day. Okay. Bye. Bye bye.","start_word":180,"end_word":184,"sentiment":"neutral","sentiment_score":0.1510789692401886}],"average":{"sentiment":"neutral","sentiment_score":0.07950075525436959}}}}