{"metadata":{"transaction_key":"deprecated","request_id":"019ed7fc-722a-7630-ba82-41c65473a262","sha256":"5d4f075d498cd0fc4f52bd6c3afcbbdcf0975549d3050277bd1aa749b37ddb3e","created":"2026-06-17T23:48:27.267Z","duration":22.535938,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":55,"output_tokens":55},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":55,"output_tokens":2}},"results":{"channels":[{"alternatives":[{"transcript":"Oh, hi. Good day. This is Andrew from Vigilance AI. Is this Solomon? Oh, I'm I'm sorry. Well, thank you for answering. You have a great day. Take care.","confidence":0.99902344,"words":[{"word":"oh","start":2.8799999,"end":3.12,"confidence":0.9772949,"punctuated_word":"Oh,","sentiment":"neutral","sentiment_score":0.21772053837776184},{"word":"hi","start":3.12,"end":3.62,"confidence":0.97680664,"punctuated_word":"hi.","sentiment":"neutral","sentiment_score":0.30589592456817627},{"word":"good","start":3.9199998,"end":4.08,"confidence":0.75927734,"punctuated_word":"Good","sentiment":"positive","sentiment_score":0.5159807801246643},{"word":"day","start":4.08,"end":4.58,"confidence":1.0,"punctuated_word":"day.","sentiment":"positive","sentiment_score":0.3834020793437958},{"word":"this","start":5.44,"end":5.68,"confidence":0.8989258,"punctuated_word":"This","sentiment":"neutral","sentiment_score":0.11237052828073502},{"word":"is","start":5.68,"end":6.0,"confidence":0.99902344,"punctuated_word":"is","sentiment":"neutral","sentiment_score":0.0957934781908989},{"word":"andrew","start":6.0,"end":6.48,"confidence":1.0,"punctuated_word":"Andrew","sentiment":"neutral","sentiment_score":0.14588093757629397},{"word":"from","start":6.48,"end":6.98,"confidence":1.0,"punctuated_word":"from","sentiment":"neutral","sentiment_score":0.141546368598938},{"word":"vigilance","start":7.12,"end":7.62,"confidence":0.8833008,"punctuated_word":"Vigilance","sentiment":"neutral","sentiment_score":0.10781260579824448},{"word":"ai","start":7.7599998,"end":8.26,"confidence":0.9379883,"punctuated_word":"AI.","sentiment":"neutral","sentiment_score":0.023175597190856937},{"word":"is","start":8.8,"end":9.04,"confidence":0.9902344,"punctuated_word":"Is","sentiment":"neutral","sentiment_score":0.0025627892464399338},{"word":"this","start":9.04,"end":9.54,"confidence":1.0,"punctuated_word":"this","sentiment":"neutral","sentiment_score":0.011275106109678744},{"word":"solomon","start":9.679999,"end":10.179999,"confidence":0.9008789,"punctuated_word":"Solomon?","sentiment":"neutral","sentiment_score":0.0102335587143898},{"word":"oh","start":14.100938,"end":14.340938,"confidence":0.96850586,"punctuated_word":"Oh,","sentiment":"neutral","sentiment_score":-0.06666389852762222},{"word":"i'm","start":14.340938,"end":14.660938,"confidence":1.0,"punctuated_word":"I'm","sentiment":"neutral","sentiment_score":-0.10075759887695312},{"word":"i'm","start":14.660938,"end":14.900938,"confidence":0.99902344,"punctuated_word":"I'm","sentiment":"neutral","sentiment_score":-0.09832602739334106},{"word":"sorry","start":14.900938,"end":15.400938,"confidence":0.9995117,"punctuated_word":"sorry.","sentiment":"neutral","sentiment_score":-0.10957884788513184},{"word":"well","start":15.940938,"end":16.440937,"confidence":0.9477539,"punctuated_word":"Well,","sentiment":"neutral","sentiment_score":0.24468015134334564},{"word":"thank","start":17.140938,"end":17.380938,"confidence":0.9506836,"punctuated_word":"thank","sentiment":"positive","sentiment_score":0.5882691144943237},{"word":"you","start":17.380938,"end":17.460938,"confidence":1.0,"punctuated_word":"you","sentiment":"positive","sentiment_score":0.6081897020339966},{"word":"for","start":17.460938,"end":17.700937,"confidence":1.0,"punctuated_word":"for","sentiment":"positive","sentiment_score":0.5919308662414551},{"word":"answering","start":17.700937,"end":18.200937,"confidence":0.9995117,"punctuated_word":"answering.","sentiment":"positive","sentiment_score":0.4570910334587097},{"word":"you","start":18.420937,"end":18.580938,"confidence":0.9902344,"punctuated_word":"You","sentiment":"positive","sentiment_score":0.6913252472877502},{"word":"have","start":18.580938,"end":18.740938,"confidence":1.0,"punctuated_word":"have","sentiment":"positive","sentiment_score":0.6904913187026978},{"word":"a","start":18.740938,"end":18.820938,"confidence":0.99902344,"punctuated_word":"a","sentiment":"positive","sentiment_score":0.6867777109146118},{"word":"great","start":18.820938,"end":19.060938,"confidence":1.0,"punctuated_word":"great","sentiment":"positive","sentiment_score":0.7053797245025635},{"word":"day","start":19.060938,"end":19.460938,"confidence":1.0,"punctuated_word":"day.","sentiment":"positive","sentiment_score":0.6251729726791382},{"word":"take","start":19.460938,"end":19.700937,"confidence":0.9819336,"punctuated_word":"Take","sentiment":"positive","sentiment_score":0.5351011157035828},{"word":"care","start":19.700937,"end":20.200937,"confidence":0.9970703,"punctuated_word":"care.","sentiment":"neutral","sentiment_score":0.30561208724975586}],"paragraphs":{"transcript":"\nOh, hi. Good day. This is Andrew from Vigilance AI. Is this Solomon? Oh, I'm I'm sorry.\n\nWell, thank you for answering. You have a great day. Take care.","paragraphs":[{"sentences":[{"text":"Oh, hi.","start":2.8799999,"end":3.62,"sentiment":"neutral","sentiment_score":0.26180823147296906},{"text":"Good day.","start":3.9199998,"end":4.58,"sentiment":"positive","sentiment_score":0.44969142973423004},{"text":"This is Andrew from Vigilance AI.","start":5.44,"end":8.26,"sentiment":"neutral","sentiment_score":0.10442991927266121},{"text":"Is this Solomon?","start":8.8,"end":10.179999,"sentiment":"neutral","sentiment_score":0.008023818023502825},{"text":"Oh, I'm I'm sorry.","start":14.100938,"end":15.400938,"sentiment":"neutral","sentiment_score":-0.09383159317076206}],"sentiment":"neutral","sentiment_score":0.09990140702575445,"num_words":17,"start":2.8799999,"end":15.400938},{"sentences":[{"text":"Well, thank you for answering.","start":15.940938,"end":18.200937,"sentiment":"positive","sentiment_score":0.4980321735143661},{"text":"You have a great day.","start":18.420937,"end":19.460938,"sentiment":"positive","sentiment_score":0.6798293948173523},{"text":"Take care.","start":19.460938,"end":20.200937,"sentiment":"positive","sentiment_score":0.4203566014766693}],"sentiment":"positive","sentiment_score":0.5608350870509943,"num_words":12,"start":15.940938,"end":20.200937}]}}]},{"alternatives":[{"transcript":"Gitan speaking. No.","confidence":0.83984375,"words":[{"word":"gitan","start":0.24,"end":0.74,"confidence":0.4827881,"punctuated_word":"Gitan","sentiment":"neutral","sentiment_score":0.04478737711906433},{"word":"speaking","start":7.2799997,"end":7.7799997,"confidence":0.9602051,"punctuated_word":"speaking.","sentiment":"neutral","sentiment_score":0.06952673941850662},{"word":"no","start":12.0,"end":12.5,"confidence":0.83984375,"punctuated_word":"No.","sentiment":"neutral","sentiment_score":-0.07841785252094269}],"paragraphs":{"transcript":"\nGitan speaking. No.","paragraphs":[{"sentences":[{"text":"Gitan speaking.","start":0.24,"end":7.7799997,"sentiment":"neutral","sentiment_score":0.05715705826878548},{"text":"No.","start":12.0,"end":12.5,"sentiment":"neutral","sentiment_score":-0.07841785252094269}],"sentiment":"neutral","sentiment_score":0.011965421338876089,"num_words":3,"start":0.24,"end":12.5}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Gitan\n\nChannel 0: Oh, hi. Good day. This is Andrew from Vigilance\n\nChannel 1: speaking.\n\nChannel 0: AI. Is this Solomon?\n\nChannel 1: No.\n\nChannel 0: Oh, I'm I'm sorry. Well, thank you for answering. You have a great day. Take care.","paragraphs":[{"sentences":[{"text":"Gitan","start":0.24,"end":0.74,"sentiment":"neutral","sentiment_score":0.04478737711906433}],"sentiment":"neutral","sentiment_score":0.04478737711906433,"channel":1,"num_words":1,"start":0.24,"end":0.74},{"sentences":[{"text":"Oh, hi.","start":2.8799999,"end":3.62,"sentiment":"neutral","sentiment_score":0.26180823147296906},{"text":"Good day.","start":3.9199998,"end":4.58,"sentiment":"positive","sentiment_score":0.44969142973423004},{"text":"This is Andrew from Vigilance","start":5.44,"end":7.62,"sentiment":"neutral","sentiment_score":0.12068078368902206}],"sentiment":"neutral","sentiment_score":0.2251559156510565,"channel":0,"num_words":9,"start":2.8799999,"end":7.62},{"sentences":[{"text":"speaking.","start":7.2799997,"end":7.7799997,"sentiment":"neutral","sentiment_score":0.06952673941850662}],"sentiment":"neutral","sentiment_score":0.06952673941850662,"channel":1,"num_words":1,"start":7.2799997,"end":7.7799997},{"sentences":[{"text":"AI.","start":7.7599998,"end":8.26,"sentiment":"neutral","sentiment_score":0.023175597190856937},{"text":"Is this Solomon?","start":8.8,"end":10.179999,"sentiment":"neutral","sentiment_score":0.008023818023502825}],"sentiment":"neutral","sentiment_score":0.011811762815341353,"channel":0,"num_words":4,"start":7.7599998,"end":10.179999},{"sentences":[{"text":"No.","start":12.0,"end":12.5,"sentiment":"neutral","sentiment_score":-0.07841785252094269}],"sentiment":"neutral","sentiment_score":-0.07841785252094269,"channel":1,"num_words":1,"start":12.0,"end":12.5},{"sentences":[{"text":"Oh, I'm I'm sorry.","start":14.100938,"end":15.400938,"sentiment":"neutral","sentiment_score":-0.09383159317076206},{"text":"Well, thank you for answering.","start":15.940938,"end":18.200937,"sentiment":"positive","sentiment_score":0.4980321735143661},{"text":"You have a great day.","start":18.420937,"end":19.460938,"sentiment":"positive","sentiment_score":0.6798293948173523},{"text":"Take care.","start":19.460938,"end":20.200937,"sentiment":"positive","sentiment_score":0.4203566014766693}],"sentiment":"positive","sentiment_score":0.39716841699555516,"channel":0,"num_words":16,"start":14.100938,"end":20.200937}]},"summary":{"result":"success","short":"Gitan Oh, hi. Good day. This is Andrew from Vigilance speaking. AI. Is this Solomon? No. Oh, I'm I'm sorry. Well, thank you for answering. You have a great day. Take care."},"intents":{"segments":[]},"sentiments":{"segments":[{"text":"Gitan Oh, hi.","start_word":0,"end_word":2,"sentiment":"neutral","sentiment_score":0.16879931092262268},{"text":"Good day.","start_word":3,"end_word":4,"sentiment":"positive","sentiment_score":0.4275949895381927},{"text":"This is Andrew from Vigilance speaking. AI. Is this Solomon? No. Oh, I'm I'm sorry.","start_word":5,"end_word":19,"sentiment":"neutral","sentiment_score":-0.0023310903925448656},{"text":"Well, thank you for answering. You have a great day. Take care.","start_word":20,"end_word":31,"sentiment":"positive","sentiment_score":0.5502312779426575}],"average":{"sentiment":"neutral","sentiment_score":0.21369164206764915}}}}