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these I get many of these calls.","start":49.795,"end":51.795,"sentiment":"neutral","sentiment_score":-0.0381217859685421},{"text":"Don't worry.","start":51.795,"end":52.535,"sentiment":"neutral","sentiment_score":0.030783677008002996}],"sentiment":"neutral","sentiment_score":-0.02434069337323308,"channel":1,"num_words":10,"start":49.795,"end":52.535},{"sentences":[{"text":"Yeah.","start":53.315,"end":53.715,"sentiment":"neutral","sentiment_score":0.06662693619728088},{"text":"I understand.","start":53.715,"end":54.375,"sentiment":"neutral","sentiment_score":0.05749071203172207},{"text":"Okay then.","start":54.675,"end":55.155,"sentiment":"neutral","sentiment_score":0.12735523283481598},{"text":"I'll make a note, but thank you for taking this call.","start":55.155,"end":57.655,"sentiment":"positive","sentiment_score":0.33464546501636505}],"sentiment":"neutral","sentiment_score":0.2573386838193983,"channel":0,"num_words":16,"start":53.315,"end":57.655},{"sentences":[{"text":"No worries 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bye.","start":59.848877,"end":60.588875,"sentiment":"neutral","sentiment_score":0.21790055930614471}],"sentiment":"neutral","sentiment_score":0.255536824464798,"channel":1,"num_words":3,"start":59.288876,"end":60.588875},{"sentences":[{"text":"Bye.","start":60.228874,"end":60.728874,"sentiment":"neutral","sentiment_score":0.1085640788078308}],"sentiment":"neutral","sentiment_score":0.1085640788078308,"channel":0,"num_words":1,"start":60.228874,"end":60.728874}]},"summary":{"result":"success","short":"A representative from profitability AI, Graham, calls a cybersecurity company to offer a demo of their AI-powered MDR platform. The CTO, who is also a chief technology officer, explains that they are in heavy electrical engineering and do not need a demo. The representative thanks the CTO and ends the call."},"intents":{"segments":[{"text":"to introduce about our company. So we're just checking if you do have an open schedule by next month.","start_word":57,"end_word":75,"intents":[{"intent":"Introduce company","confidence_score":0.16913287}]},{"text":"So we're just checking if you do have an open schedule by next month. No. No.","start_word":62,"end_word":77,"intents":[{"intent":"Check availability","confidence_score":0.2260384}]},{"text":"I get okay I then. get these I get many of these calls. Don't worry.","start_word":113,"end_word":127,"intents":[{"intent":"Answer calls","confidence_score":0.0010443934}]},{"text":"I'll make a note, but thank you for taking this call. No worries at all.","start_word":133,"end_word":147,"intents":[{"intent":"Thank for call","confidence_score":0.05628989}]}]},"sentiments":{"segments":[{"text":"Hello? Yes. Hi.","start_word":0,"end_word":2,"sentiment":"neutral","sentiment_score":0.13967595994472504},{"text":"Good afternoon.","start_word":3,"end_word":4,"sentiment":"positive","sentiment_score":0.39330846071243286},{"text":"Graham? Mhmm. Mhmm. Yes. Graham, my name is Mary calling from Vigilance AI.","start_word":5,"end_word":17,"sentiment":"neutral","sentiment_score":0.15865615010261536},{"text":"I hope you're doing well.","start_word":18,"end_word":22,"sentiment":"positive","sentiment_score":0.5130844712257385},{"text":"We are a cybersecurity company that runs an AI powered MDR platform. We're trying to get in touch with you because our CTO would Yeah. have to have a quick Yeah. demo just Yeah. to introduce about our company. So we're just checking if you do have an open schedule by next month. No. No. I'm look. I'm I'm I'm a CTO. I'm chief techno technical officer, not a chief technology officer, and I'm in heavy Mhmm. electricity. I've got nothing to Mhmm. do with IT. Oh, I I see. I get okay I then. get these I get many of these calls. Don't worry. Yeah. I understand. Okay then. I'll make a note, but thank you for taking this call. No worries at all. Okay. Thank Mhmm. you. Bye bye. Bye.","start_word":23,"end_word":154,"sentiment":"neutral","sentiment_score":0.046604059636592865}],"average":{"sentiment":"neutral","sentiment_score":0.07965971008548892}}}}