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customer, Sharon, called Cloud Solution IT and spoke with Ronald, a representative. Ronald explained that he was trying to arrange a meeting with Sharon's CTO, Mr. Bajit Singh, to introduce their company and their services. However, Sharon asked to be taken off the list and Ronald apologized and ended the call."},"intents":{"segments":[{"text":"Sharon, if you can remember, I was able to touch base with you last October. And during that time, I was trying to arrange a meeting with you together with my CTO, mister Bajit Singh, to introduce our company and our services.","start_word":43,"end_word":84,"intents":[{"intent":"Schedule meeting with ronald ronald","confidence_score":0.002417645}]}]},"sentiments":{"segments":[{"text":"John speaking. Yeah. Good afternoon. Sharon, it's Ronald from Cloud Solution IT. How are you doing today? Not too bad, but, Ronald, you called me at a bad time. What you have to be real quick with what this is about. Hi. Yeah. Sharon, if you can remember, I was able to touch base with you last October. And during that time, I was trying to arrange a meeting with you together with my CTO, mister Bajit Singh, to introduce our company and our services. Name of the company again, Sharan, it's Cloud Solution IT. We are a managed service provider. We are also Microsoft trusted partner providing services for cloud solutions, cybersecurity, backup and recovery, SharePoint, It's let managed me let me with. Ronald Ronald, I'm I'm Yep.","start_word":0,"end_word":128,"sentiment":"neutral","sentiment_score":-0.00028518837643787265},{"text":"not Right. interested in because we've got our own service providers.","start_word":129,"end_word":139,"sentiment":"negative","sentiment_score":-0.37882405519485474},{"text":"Uh-huh.","start_word":140,"end_word":140,"sentiment":"neutral","sentiment_score":-0.2161879539489746},{"text":"So I don't think you can help me. Can you take me off your list, please?","start_word":141,"end_word":156,"sentiment":"negative","sentiment_score":-0.5307143330574036},{"text":"Alright. Okay. No Okay. no Cool. worries. Thank you.","start_word":157,"end_word":165,"sentiment":"neutral","sentiment_score":-0.08847683668136597},{"text":"Thank Cheers.","start_word":166,"end_word":167,"sentiment":"positive","sentiment_score":0.34236738085746765},{"text":"you. Bye.","start_word":168,"end_word":169,"sentiment":"neutral","sentiment_score":0.1516384780406952}],"average":{"sentiment":"neutral","sentiment_score":-0.07011220513320551}}}}