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Who's speaking? Which port? Better Greenport. Nobody does.\n\nGutter cooling service. I think I selected one that install mesh to the solar and the gutter top. Do you guys do that? Yeah. Yeah.\n\nYeah. So I just need to actually get a quote to start with. Yeah. So so what that code in includes? What what includes in that code?\n\nI don't need other things. It's a brand new house. I don't want to clean the property. I want to install a mesh. What would you what, sir?\n\nSo how much do you charge? Do you do you send somebody to give me the quote? Okay. Send me the email. But what is in the code?\n\nYes. Yeah. And I need the mesh around the around the solar and also on the gutters as well. Okay. Yes.\n\nSend me the quote through the email. Thank you. 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Alright. Hello. Is this Farhan?\n\nChannel 1: Who's speaking?\n\nChannel 0: This is Hariene from Gutter Green Force.\n\nChannel 1: Which port?\n\nChannel 0: Yeah. Gutter Clean Force.\n\nChannel 1: Better Greenport.\n\nChannel 0: Yes.\n\nChannel 1: Nobody does.\n\nChannel 0: Regarding your previous inquiry about our garden cleaning service.\n\nChannel 1: Gutter cooling service. I think I selected one that install mesh to the solar and the gutter top. Do you guys do that?\n\nChannel 0: Yes. That yes. That one.\n\nChannel 1: Yeah. Yeah. Yeah.\n\nChannel 0: Yeah. Alright. We'd be happy to help you with that. So before I check the available dates and organize the booking, can I just get a few details from you, Farhan?\n\nChannel 1: So I just need to actually get a quote to start with.\n\nChannel 0: Yes. So I can I just send you an email to accept the code? Is it okay?\n\nChannel 1: Yeah. So so what that code in includes? What what includes in that code?\n\nChannel 0: Water cleaning?\n\nChannel 1: I don't need other\n\nChannel 0: Yep.\n\nChannel 1: things. It's a brand new house.\n\nChannel 0: Can I know if what property do you want to clean?\n\nChannel 1: I don't want to clean the property. I want to install a mesh.\n\nChannel 0: Oh, you want to install the mesh? Because it's recorded here to create a property. Okay. You want to install the mesh. So can I help you with that?\n\nAnd I will forward you to my admin.\n\nChannel 1: What would you what, sir?\n\nChannel 0: We organized the right service for you.\n\nChannel 1: So how much do you charge? Do you do you send somebody to give me the quote?\n\nChannel 0: I will send you an email.\n\nChannel 1: Okay. Send me the email.\n\nChannel 0: Yes. And the booking details. So once you receive the email, there will be an accept code button on at the bottom. So to proceed with your booking, you'll need to review the code and click accept code. Is it okay?\n\nChannel 1: But what is in the code?\n\nChannel 0: It's just, acid code, but it's a hold on. Hold on. Hold on. I'll just check your record here. It says here, bird proofing mesh.\n\nIs it right?\n\nChannel 1: Yes.\n\nChannel 0: Yes. It's in the code of the the rate and the services.\n\nChannel 1: Yeah. And I need the mesh around the around the solar and also on the gutters as well.\n\nChannel 0: Yes. I understand. It's covered all the services.\n\nChannel 1: Okay. Yes. Send me the quote through the email.\n\nChannel 0: Alright. Thank you so much. Thank you so much.\n\nChannel 1: Thank you.\n\nChannel 0: Thank you.\n\nChannel 1: Bye.","paragraphs":[{"sentences":[{"text":"Hello?","start":3.52,"end":4.02,"sentiment":"neutral","sentiment_score":-0.0039432900957763195}],"sentiment":"neutral","sentiment_score":-0.0039432900957763195,"channel":1,"num_words":1,"start":3.52,"end":4.02},{"sentences":[{"text":"Hello?","start":3.6,"end":4.1,"sentiment":"neutral","sentiment_score":-0.0014898586086928844},{"text":"Alright.","start":5.52,"end":6.0,"sentiment":"neutral","sentiment_score":0.014638934284448624},{"text":"Hello.","start":6.0,"end":6.3199997,"sentiment":"neutral","sentiment_score":0.004189403261989355},{"text":"Is this Farhan?","start":6.3199997,"end":7.46,"sentiment":"neutral","sentiment_score":0.0034190407022833824}],"sentiment":"neutral","sentiment_score":0.004599266840765874,"channel":0,"num_words":6,"start":3.6,"end":7.46},{"sentences":[{"text":"Who's 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much.","start":196.905,"end":197.965,"sentiment":"positive","sentiment_score":0.8594965487718582}],"sentiment":"positive","sentiment_score":0.7259471615155538,"channel":0,"num_words":9,"start":195.545,"end":197.965},{"sentences":[{"text":"Thank you.","start":197.97,"end":198.79001,"sentiment":"positive","sentiment_score":0.8152306079864502}],"sentiment":"positive","sentiment_score":0.8152306079864502,"channel":1,"num_words":2,"start":197.97,"end":198.79001},{"sentences":[{"text":"Thank you.","start":199.385,"end":200.125,"sentiment":"positive","sentiment_score":0.7337845265865326}],"sentiment":"positive","sentiment_score":0.7337845265865326,"channel":0,"num_words":2,"start":199.385,"end":200.125},{"sentences":[{"text":"Bye.","start":200.21,"end":200.71,"sentiment":"neutral","sentiment_score":-0.0815131664276123}],"sentiment":"neutral","sentiment_score":-0.0815131664276123,"channel":1,"num_words":1,"start":200.21,"end":200.71}]},"summary":{"result":"success","short":"A representative from Gutter Green Force calls a customer named Farhan to discuss his inquiry about their garden cleaning service. The representative asks for a quote and explains the services required to clean a new house. The customer agrees to receive an email with the quote and the representative provides instructions for sending it."},"intents":{"segments":[{"text":"So I just need to actually get a quote to start with. Yes.","start_word":98,"end_word":110,"intents":[{"intent":"Get a quote","confidence_score":0.0425266}]},{"text":"Do you do you send somebody to give me the quote? I will send you an email.","start_word":233,"end_word":249,"intents":[{"intent":"Provide quote","confidence_score":0.2813032},{"intent":"Provide quote","confidence_score":0.3940635}]},{"text":"I will send you an email. Okay. Send me the email. Yes.","start_word":244,"end_word":255,"intents":[{"intent":"Offer email","confidence_score":0.000071186434}]},{"text":"I understand. It's covered all the services. Okay. Yes. Send me the quote through the email. Alright. Thank you so much.","start_word":362,"end_word":382,"intents":[{"intent":"Confirm understanding","confidence_score":0.021016603}]}]},"sentiments":{"segments":[{"text":"Hello? Hello? Alright. Hello. Is this Farhan? Who's speaking? This is Hariene from Gutter Green Force. Which port? Yeah. Gutter Clean Force. Better Greenport. Yes. Nobody does. Regarding your previous inquiry about our garden cleaning service. Gutter cooling service. I think I selected one that install mesh to the solar and the gutter top. Do you guys do that? Yes. That yes. That one. Yeah. Yeah. Yeah. Yeah.","start_word":0,"end_word":67,"sentiment":"neutral","sentiment_score":0.025203300639986992},{"text":"Alright. We'd be happy to help you with that.","start_word":68,"end_word":76,"sentiment":"positive","sentiment_score":0.6482895016670227},{"text":"So before I check the available dates and organize the booking, can I just get a few details from you, Farhan? So I just need to actually get a quote to start with. Yes. So I can I just send you an email to accept the code? Is it okay? Yeah. So so what that code in includes? What what includes in that code? Water cleaning?","start_word":77,"end_word":142,"sentiment":"neutral","sentiment_score":0.16341668367385864},{"text":"I don't need other Yep. things. It's a brand new house.","start_word":143,"end_word":153,"sentiment":"negative","sentiment_score":-0.40912601351737976},{"text":"Can I know if what property do you want to clean?","start_word":154,"end_word":164,"sentiment":"neutral","sentiment_score":-0.2418236881494522},{"text":"I don't want to clean the property.","start_word":165,"end_word":171,"sentiment":"negative","sentiment_score":-0.5687562227249146},{"text":"I want to install a mesh. Oh, you want to install the mesh? Because it's recorded here to create a property. Okay. You want to install the mesh. So can I help you with that? And I will forward you to my admin. What would you what, sir?","start_word":172,"end_word":219,"sentiment":"neutral","sentiment_score":0.015107231680303812},{"text":"We organized the right service for you.","start_word":220,"end_word":226,"sentiment":"positive","sentiment_score":0.44774749875068665},{"text":"So how much do you charge? Do you do you send somebody to give me the quote? I will send you an email. Okay. Send me the email. Yes. And the booking details. So once you receive the email, there will be an accept code button on at the bottom. So to proceed with your booking, you'll need to review the code and click accept code. Is it okay? But what is in the code? It's just, acid code, but it's a hold on. Hold on. Hold on. I'll just check your record here. It says here, bird proofing mesh. Is it right? Yes. Yes. It's in the code of the the rate and the services. Yeah. And I need the mesh around the around the solar and also on the gutters as well. Yes. I understand. It's covered all the services. Okay. Yes. Send me the quote through the email.","start_word":227,"end_word":377,"sentiment":"neutral","sentiment_score":0.06204592436552048},{"text":"Alright. Thank you so much. Thank you so much. Thank you. Thank you. Bye.","start_word":378,"end_word":391,"sentiment":"positive","sentiment_score":0.6836641303130558}],"average":{"sentiment":"neutral","sentiment_score":0.07437566405568043}}}}