{"metadata":{"transaction_key":"deprecated","request_id":"54fa434e-3351-4a09-9b08-ca857acf301a","sha256":"e1e8acade8119c800b331970a2bca9dcae5b8467fb83b71ac64a0ae8dad5656b","created":"2026-04-01T06:48:18.278Z","duration":1029.096,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":4426,"output_tokens":122},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":4906,"output_tokens":4916},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":4906,"output_tokens":440}},"results":{"channels":[{"alternatives":[{"transcript":"Hi, Phil. It's Dana from Okie Financial. How are you today? I'm very well. Thank you. Thanks so much for asking. I had you guys booked in this afternoon for a bit of a catch up. Is now still a good time there for you? Yep. Fantastic. Before we jump into the call, I do just have to let you know we do record our calls for quality and training purposes. Are you both happy for me to proceed with that? Lovely. And I'll just do security there with you as well. Just one of you is fine. Just your full name, date of birth, and address I should have on file. Yep. Yep. Beautiful. Thank you so much. Yes. I have that one in the back end here. I've got another one here. What's the newer address? Oh, okay. No. It's here. I've got an okay. I've got an older one here. Yeah. Yep. Yep. Updated that. No worries. I'll go back and update that for you. It's not a problem at all. Thanks so much. How's everything going with the new house? Yep. Yep. Yep. Beautiful. Have they given you a bit of a time frame on when that should be ready to go? Oh, wow. So brand brand new. I know you were buying something. Your Wilson's truck was brand brand new. It's off the plan. Yeah. Beautiful. No. That's exciting. Well, hopefully, they keep on schedule for you. That sounds fantastic. I just wanted to kind of touch base and do a bit of a catch up with you. I know as part of the advice, I did mention I was gonna do catch ups with you guys and check-in sort of every six months or so. It has only been about three months since we've gone through the implementation side of things. So sorry. But I know there's a lot of volatility in the market out there at the moment, so I just wanted to make sure we touch base and have a chat with you guys and see how you're feeling, and make sure we are doing our due diligence to keep keep up to date with you and let you know we are still watching. We are here. So do you guys have any questions at the moment? I know you've probably been looking at the Superfund watching the markets. Is there any kind of concerns or anything that you sort of question wise you might have for me at the moment? Mhmm. Yes. So I'm just gonna pull up the transaction history for you and have a bit of a look. So yeah. At the moment yeah. Yeah. So I can see the ongoing adviser fee does come out there. On the very front, it does note that we do cap that. So because your balance is above that $600,000, like, you won't pay any more than that 9,900, so it essentially comes out at the 1.65% and then caps at that 9,900. So they're sort of just working it out and how much should come out for the adviser fees, so you won't go over that that that that amount. It does show caps on the on the front there. Okay? And I'll keep I'll keep that in mind. It's yeah. No. It's 1.65%. It is capped at balances at at 600,000, so it's capped at 9,900. Yeah. Yeah. Yeah. Yeah. That's okay. I'll make sure I keep an eye on it to make sure it does do what it's supposed to. But yeah. No. They do we do cap that. And on the super fund there, it does actually say at the bottom around the adviser fee section. I can definitely see it does show that it is capped at that balance. So I'll make sure it doesn't go over that in any way, shape, or form for you. Okay? All good. Abs absolutely. No. Absolutely not. Yeah. Definitely. I did have a bit of you're right. Sorry. Yeah. It's realistically, everything has sort of been affected. So on the sort of international front, the war is kind of where everything is really coming from with Trump tweeting. I mean, I had a look at your portfolio last week to sort of see where things are at, and it did show growth wise the it was down about 3.37%. So that was as a dollar figure, it was about 30,000. From there, it has kinda come back. We have seen a bit of a recovery again late last week. It did again early this week, and then today, we've seen a bit more of a recovery as well. So last night, The US markets were really good. They had sort of stabilized a little bit there. Today, the ASX 200 index is up by 2.2%, so we have seen a little bit of a recovery there. But at the moment, we are also being hit on a secondary point. So because we have a really good jobs market, we also have high inflation at the moment. So we're kind of being hit by the high inflation on our domestic side as well as what's happening in Iran and with the oil prices overseas. So it is hitting us a little bit there. I we are watching things. There's sort of nowhere that I would recommend we change to. All these investments that you guys are invested in have withstood this kind of market change before. The good thing is that you guys are not in sort of a high growth or an aggressive or an growth portfolio. We're sitting in that sort of balanced portfolio. So we do have more in the way of the fixed interest. We have more bonds, and we do have more of those low risk investments. They, unfortunately, don't stop all of the market volatility. We are still gonna see it, but, yeah, thankfully, at the moment, not seeing it like you would if you were in more of a high risk environment. So we do need to withstand what's happening. All these investments you're in have been through global crisis as the GFC, the COVID crisis. All the bonds and fixed interest have been through. Times of high inflation have come through on the other side, so none of these have ever gone bust before. We're looking at high quality investments that have withstood market volatility. So it is not easy to to sort of watch, and the more we are looking at it, the more we see those fluctuations, and it absolutely can play with us. But, yeah, we just have to keep watching at the moment, sort of see what's going to happen. If there's any really big red flags that we do see, we'll make sure we let you know. But at the moment, the market can recover out of this. We hope it doesn't go on too long. We just have to wait and see. No one really knows. We did meet with some we do get to meet a lot of economists and investment managers and things as part of our role, which is really cool. We did meet with the the BlackRock economists yesterday, and they were talking about, you know, they don't know how long everything's gonna go on for, but they're certainly hoping not long. They do sort of see where there could be high inflation moving forward as well depending on what happens with the overseas oil prices and everything in Iran as well. So we just have to wait and see what's happening. Everyone's kinda surmising on what's gonna happen here and there. I've we've seen economists talk about inflation decreasing as well, so we don't really know. Yeah. At the moment, the housing price the housing market is still really good, so it's I don't see a a problem in that area. I think it's all kind of focused around the high inflation we have at the moment with spending capacity and the oil prices. I think the biggest thing is the oil prices, and are we gonna have enough oil? Can we all still travel? And if oil basically disappears in the country, we all come to a halt, and that is gonna be a huge, huge problem. That in itself could cause something very similar, if not worse, than the GFC, but we are hoping that our government is doing enough to sort of prevent that from happening. Because if that happens, the whole country stops, and it's not just us. There's a lot of other countries that also stop there. So we do kinda have to hope that that's not gonna come to play. The housing market is still really strong at the moment. I've spoken to a lot of brokers and a lot of real estate agents who are still selling, and we still have a really good jobs market at the moment as well. So we're still seeing a lot of spending, which is sort of playing to that high inflation. So we just have to sort of wait and see. Yeah. Sorry. Yeah. Yeah. Yeah. Yeah. Yeah. Yeah. Yeah. The the biggest thing I think with the housing market is where does it stop? Because at some point, the housing market is gonna out possibly out price new new buyers. People aren't aren't gonna be able to afford or service a loan. They're just gonna have the loans. It's gonna be too expensive to pay back, especially if interest rates keep rising. So if this inflation continues, it could have a bit of a pullback on the housing market a little bit, but I think housing is still gonna be a good place to be. All these investments are still quality. They're still good. They still will see recovery. We just have to sort of wait for that to come through. I know one of the things we did talk about was with your contributions coming in because you do have that CDT tax bill at the end of the year. It's probably best not to put your contributions at the moment. Keep them still in the bank account there. Keep a little bit in cash, and we'll sort of track things a little bit further down and sort of see where we're heading in the next few months. But we just have to wait and see at this point. All these investments have withstood ups and downs in the market. It's all about waiting. As I said, you're not taking a huge amount of risk in the market. You do have growth investments as well as defensive. You diversified across the different asset classes, the different industries, and everyone is feeling it as well, industry funds as well. No one is kind of getting any amazing gains out of the market at the moment, and all the ups and downs we're seeing is emotional reactions. So, you know, institutional investors are mostly keeping a lot of the investments. They understand they're high quality, and they take advantages of market dips, whereas most retail investors like moms and dads and normal everyday Australians are reading what's happening in the news. If something comes out in the news one day that's quite concerning, there'll be a bit of a sell off the next day because people react to things emotionally. So this is a lot of emotional reactions to a bit of unnerving in the market, people not sure about what's happening with oil prices, scared about what's happening in Iran, and concerned about the high inflation there. So there's a lot of emotional reactions from human beings at this point, and we just wanna make sure we don't take those emotional reactions. We allow the portfolio to come back. So whilst you're seeing, at the moment, it is showing 22,000 as a negative. So it is showing a bit of a 2.35% drop at the moment, but you haven't lost anything because we haven't sold anything out of there yet. Your portfolio can still recover and has seen days of recovery points in there slowly, so we just need to let it go. See. Yeah. I bet you are. Silver at the moment is the same as everything else. Gold and silver have seen a little bit of a dip as well with the high inflationary errors. I'm just gonna have a look at what the price of silver has done today. Let's see. Yes. Yep. No. Well yes. So at the moment, we've got the c d d c CDT bill covered with the AAA cash. Depending on how much you need once you do turn 65, that was also that discussion of withdrawing some money as well. We just need to sort of see where we pull that from, whether we do have to cement some losses in order to draw those down or whether we can draw it out of some of the expensive assets. So we'll see where the money is at the moment, where we see the recovery, where the losses and gains are, and how we maybe draw that out proportionately to benefit you guys. If there are some losses that we maybe use to offset some of the gains within the portfolio, we can always do that as well. So it's hard to summarize yeah. Yep. Yep. Yep. No. Absolutely. So probably about a week out from you turning 65, let me know. We can have the forms basically ready to go. We can have them signed on your 60 birthday, and then straight after that, we can all we can initiate the sell downs. With North, we can also if we're not selling down or not withdrawing more than 80%, we can also call them and sort of ask if they can have those have the funds withdrawn a bit quicker as well. So we can look at what's happening with the portfolio, where we draw out of, how we do it in a tax effective manner for you, and then we can also, you know, try to get North to help us by withdrawing the funds prior to the full sell down if it's only a smaller amount of money than what we need. Okay? Yeah. That's okay. Yeah. Perfect. All good. It it no. I hope it's not. I'm really hoping things sort of start to even out a little bit as well because, I mean, even for myself, I invest in and outside of super, and my portfolio has seen a huge drop in the last couple of months. So I would like to see it all come back and see greater gains. We just have to sort of wait and see at this point. There's too much uncertainty with what's happening, and it's the biggest part of that is that Trump, unfortunately, does one thing and acts a different way, and it makes markets you know, it makes markets have a bit of a a jiggered reaction. Yeah. It's definitely not good. Yeah. Absolutely. Absolutely. It's it's a lot it's pretty scary that one person can have that much control that they that they make markets move on just tweet or something. It's a little bit scary. He shouldn't have that kind of power. So Absolutely. Yeah. Yeah. Absolutely. No. I do understand. Absolutely. But now that we are watching it you're right. So sorry. Yeah. Yeah. Yep. Abs absolutely. No. No. So we'll have to draw down we actually probably will have to draw down. I'm just sort of thinking it there's no issue with that here, but the fastest way will be to draw down to yourself and your Superfund bank account because it's already attached and then for you to transfer the funds out. That will be the quickest way to do it. We there's no issue with adding a secondary bank account, but that'll take a couple of days to add those accounts in with the security measures around it. So I would draw straight to your SMSF bank account then transfer across if that's easier for you guys. Just a quicker way to do it. Yeah. Yep. Yeah. Yep. Yeah. All good. No worries at all. I just wanted to make sure we did a catch up. I'll make sure I do another catch up with you guys in probably, you know, about two to three months to see where things are at. If you have anything in the meantime and you wanna catch up earlier, let me know. We can definitely talk things through. But, yeah, there's just a lot of uncertainty right now. It's just about holding and waiting and just seeing what things do. And I can tell you, I'm looking at it every week to see what's happening. I look at the markets every day, but I am logging in looking at your portfolio on a weekly basis to see where things are going. And if we if the you know, we'd meet with the investment committee and they sort of see that things maybe need to maybe change, then we'll definitely make sure we contact and and, you know, try to mitigate what we can. Okay? Okay. That's okay. No worries at all. Hope you both have a lovely Easter. Thanks so much. See you later. 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Phil. It's Dana from Okie Financial. How are you today? I'm very well. Thank you.\n\nThanks so much for asking. I had you guys booked in this afternoon for a bit of a catch up. Is now still a good time there for you? Yep. Fantastic.\n\nBefore we jump into the call, I do just have to let you know we do record our calls for quality and training purposes. Are you both happy for me to proceed with that? Lovely. And I'll just do security there with you as well. Just one of you is fine.\n\nJust your full name, date of birth, and address I should have on file. Yep. Yep. Beautiful. Thank you so much.\n\nYes. I have that one in the back end here. I've got another one here. What's the newer address? Oh, okay.\n\nNo. It's here. I've got an okay. I've got an older one here. Yeah.\n\nYep. Yep. Updated that. No worries. I'll go back and update that for you.\n\nIt's not a problem at all. Thanks so much. How's everything going with the new house? Yep. Yep.\n\nYep. Beautiful. Have they given you a bit of a time frame on when that should be ready to go? Oh, wow. So brand brand new.\n\nI know you were buying something. Your Wilson's truck was brand brand new. It's off the plan. Yeah. Beautiful.\n\nNo. That's exciting. Well, hopefully, they keep on schedule for you. That sounds fantastic. I just wanted to kind of touch base and do a bit of a catch up with you.\n\nI know as part of the advice, I did mention I was gonna do catch ups with you guys and check-in sort of every six months or so. It has only been about three months since we've gone through the implementation side of things. So sorry. But I know there's a lot of volatility in the market out there at the moment, so I just wanted to make sure we touch base and have a chat with you guys and see how you're feeling, and make sure we are doing our due diligence to keep keep up to date with you and let you know we are still watching. We are here.\n\nSo do you guys have any questions at the moment? I know you've probably been looking at the Superfund watching the markets. Is there any kind of concerns or anything that you sort of question wise you might have for me at the moment? Mhmm. Yes.\n\nSo I'm just gonna pull up the transaction history for you and have a bit of a look. So yeah. At the moment yeah. Yeah. So I can see the ongoing adviser fee does come out there.\n\nOn the very front, it does note that we do cap that. So because your balance is above that $600,000, like, you won't pay any more than that 9,900, so it essentially comes out at the 1.65% and then caps at that 9,900. So they're sort of just working it out and how much should come out for the adviser fees, so you won't go over that that that that amount. It does show caps on the on the front there. Okay?\n\nAnd I'll keep I'll keep that in mind. It's yeah. No. It's 1.65%. It is capped at balances at at 600,000, so it's capped at 9,900.\n\nYeah. Yeah. Yeah. Yeah. That's okay.\n\nI'll make sure I keep an eye on it to make sure it does do what it's supposed to. But yeah. No. They do we do cap that. And on the super fund there, it does actually say at the bottom around the adviser fee section.\n\nI can definitely see it does show that it is capped at that balance. So I'll make sure it doesn't go over that in any way, shape, or form for you. Okay? All good. Abs absolutely.\n\nNo. Absolutely not. Yeah. Definitely. I did have a bit of you're right.\n\nSorry. Yeah. It's realistically, everything has sort of been affected. So on the sort of international front, the war is kind of where everything is really coming from with Trump tweeting. I mean, I had a look at your portfolio last week to sort of see where things are at, and it did show growth wise the it was down about 3.37%.\n\nSo that was as a dollar figure, it was about 30,000. From there, it has kinda come back. We have seen a bit of a recovery again late last week. It did again early this week, and then today, we've seen a bit more of a recovery as well. So last night, The US markets were really good.\n\nThey had sort of stabilized a little bit there. Today, the ASX 200 index is up by 2.2%, so we have seen a little bit of a recovery there. But at the moment, we are also being hit on a secondary point. So because we have a really good jobs market, we also have high inflation at the moment. So we're kind of being hit by the high inflation on our domestic side as well as what's happening in Iran and with the oil prices overseas.\n\nSo it is hitting us a little bit there. I we are watching things. There's sort of nowhere that I would recommend we change to. All these investments that you guys are invested in have withstood this kind of market change before. The good thing is that you guys are not in sort of a high growth or an aggressive or an growth portfolio.\n\nWe're sitting in that sort of balanced portfolio. So we do have more in the way of the fixed interest. We have more bonds, and we do have more of those low risk investments. They, unfortunately, don't stop all of the market volatility. We are still gonna see it, but, yeah, thankfully, at the moment, not seeing it like you would if you were in more of a high risk environment.\n\nSo we do need to withstand what's happening. All these investments you're in have been through global crisis as the GFC, the COVID crisis. All the bonds and fixed interest have been through. Times of high inflation have come through on the other side, so none of these have ever gone bust before. We're looking at high quality investments that have withstood market volatility.\n\nSo it is not easy to to sort of watch, and the more we are looking at it, the more we see those fluctuations, and it absolutely can play with us. But, yeah, we just have to keep watching at the moment, sort of see what's going to happen. If there's any really big red flags that we do see, we'll make sure we let you know. But at the moment, the market can recover out of this. We hope it doesn't go on too long.\n\nWe just have to wait and see. No one really knows. We did meet with some we do get to meet a lot of economists and investment managers and things as part of our role, which is really cool. We did meet with the the BlackRock economists yesterday, and they were talking about, you know, they don't know how long everything's gonna go on for, but they're certainly hoping not long. They do sort of see where there could be high inflation moving forward as well depending on what happens with the overseas oil prices and everything in Iran as well.\n\nSo we just have to wait and see what's happening. Everyone's kinda surmising on what's gonna happen here and there. I've we've seen economists talk about inflation decreasing as well, so we don't really know. Yeah. At the moment, the housing price the housing market is still really good, so it's I don't see a a problem in that area.\n\nI think it's all kind of focused around the high inflation we have at the moment with spending capacity and the oil prices. I think the biggest thing is the oil prices, and are we gonna have enough oil? Can we all still travel? And if oil basically disappears in the country, we all come to a halt, and that is gonna be a huge, huge problem. That in itself could cause something very similar, if not worse, than the GFC, but we are hoping that our government is doing enough to sort of prevent that from happening.\n\nBecause if that happens, the whole country stops, and it's not just us. There's a lot of other countries that also stop there. So we do kinda have to hope that that's not gonna come to play. The housing market is still really strong at the moment. I've spoken to a lot of brokers and a lot of real estate agents who are still selling, and we still have a really good jobs market at the moment as well.\n\nSo we're still seeing a lot of spending, which is sort of playing to that high inflation. So we just have to sort of wait and see. Yeah. Sorry. Yeah.\n\nYeah. Yeah. Yeah. Yeah. Yeah.\n\nYeah. The the biggest thing I think with the housing market is where does it stop? Because at some point, the housing market is gonna out possibly out price new new buyers. People aren't aren't gonna be able to afford or service a loan. They're just gonna have the loans.\n\nIt's gonna be too expensive to pay back, especially if interest rates keep rising. So if this inflation continues, it could have a bit of a pullback on the housing market a little bit, but I think housing is still gonna be a good place to be. All these investments are still quality. They're still good. They still will see recovery.\n\nWe just have to sort of wait for that to come through. I know one of the things we did talk about was with your contributions coming in because you do have that CDT tax bill at the end of the year. It's probably best not to put your contributions at the moment. Keep them still in the bank account there. Keep a little bit in cash, and we'll sort of track things a little bit further down and sort of see where we're heading in the next few months.\n\nBut we just have to wait and see at this point. All these investments have withstood ups and downs in the market. It's all about waiting. As I said, you're not taking a huge amount of risk in the market. You do have growth investments as well as defensive.\n\nYou diversified across the different asset classes, the different industries, and everyone is feeling it as well, industry funds as well. No one is kind of getting any amazing gains out of the market at the moment, and all the ups and downs we're seeing is emotional reactions. So, you know, institutional investors are mostly keeping a lot of the investments. They understand they're high quality, and they take advantages of market dips, whereas most retail investors like moms and dads and normal everyday Australians are reading what's happening in the news. If something comes out in the news one day that's quite concerning, there'll be a bit of a sell off the next day because people react to things emotionally.\n\nSo this is a lot of emotional reactions to a bit of unnerving in the market, people not sure about what's happening with oil prices, scared about what's happening in Iran, and concerned about the high inflation there. So there's a lot of emotional reactions from human beings at this point, and we just wanna make sure we don't take those emotional reactions. We allow the portfolio to come back. So whilst you're seeing, at the moment, it is showing 22,000 as a negative. So it is showing a bit of a 2.35% drop at the moment, but you haven't lost anything because we haven't sold anything out of there yet.\n\nYour portfolio can still recover and has seen days of recovery points in there slowly, so we just need to let it go. See. Yeah. I bet you are. Silver at the moment is the same as everything else.\n\nGold and silver have seen a little bit of a dip as well with the high inflationary errors. I'm just gonna have a look at what the price of silver has done today. Let's see. Yes. Yep.\n\nNo. Well yes. So at the moment, we've got the c d d c CDT bill covered with the AAA cash. Depending on how much you need once you do turn 65, that was also that discussion of withdrawing some money as well. We just need to sort of see where we pull that from, whether we do have to cement some losses in order to draw those down or whether we can draw it out of some of the expensive assets.\n\nSo we'll see where the money is at the moment, where we see the recovery, where the losses and gains are, and how we maybe draw that out proportionately to benefit you guys. If there are some losses that we maybe use to offset some of the gains within the portfolio, we can always do that as well. So it's hard to summarize yeah. Yep. Yep.\n\nYep. No. Absolutely. So probably about a week out from you turning 65, let me know. We can have the forms basically ready to go.\n\nWe can have them signed on your 60 birthday, and then straight after that, we can all we can initiate the sell downs. With North, we can also if we're not selling down or not withdrawing more than 80%, we can also call them and sort of ask if they can have those have the funds withdrawn a bit quicker as well. So we can look at what's happening with the portfolio, where we draw out of, how we do it in a tax effective manner for you, and then we can also, you know, try to get North to help us by withdrawing the funds prior to the full sell down if it's only a smaller amount of money than what we need. Okay? Yeah.\n\nThat's okay. Yeah. Perfect. All good. It it no.\n\nI hope it's not. I'm really hoping things sort of start to even out a little bit as well because, I mean, even for myself, I invest in and outside of super, and my portfolio has seen a huge drop in the last couple of months. So I would like to see it all come back and see greater gains. We just have to sort of wait and see at this point. There's too much uncertainty with what's happening, and it's the biggest part of that is that Trump, unfortunately, does one thing and acts a different way, and it makes markets you know, it makes markets have a bit of a a jiggered reaction.\n\nYeah. It's definitely not good. Yeah. Absolutely. Absolutely.\n\nIt's it's a lot it's pretty scary that one person can have that much control that they that they make markets move on just tweet or something. It's a little bit scary. He shouldn't have that kind of power. So Absolutely. Yeah.\n\nYeah. Absolutely. No. I do understand. Absolutely.\n\nBut now that we are watching it you're right. So sorry. Yeah. Yeah. Yep.\n\nAbs absolutely. No. No. So we'll have to draw down we actually probably will have to draw down. I'm just sort of thinking it there's no issue with that here, but the fastest way will be to draw down to yourself and your Superfund bank account because it's already attached and then for you to transfer the funds out.\n\nThat will be the quickest way to do it. We there's no issue with adding a secondary bank account, but that'll take a couple of days to add those accounts in with the security measures around it. So I would draw straight to your SMSF bank account then transfer across if that's easier for you guys. Just a quicker way to do it. Yeah.\n\nYep. Yeah. Yep. Yeah. All good.\n\nNo worries at all. I just wanted to make sure we did a catch up. I'll make sure I do another catch up with you guys in probably, you know, about two to three months to see where things are at. If you have anything in the meantime and you wanna catch up earlier, let me know. We can definitely talk things through.\n\nBut, yeah, there's just a lot of uncertainty right now. It's just about holding and waiting and just seeing what things do. And I can tell you, I'm looking at it every week to see what's happening. I look at the markets every day, but I am logging in looking at your portfolio on a weekly basis to see where things are going. And if we if the you know, we'd meet with the investment committee and they sort of see that things maybe need to maybe change, then we'll definitely make sure we contact and and, you know, try to mitigate what we can.\n\nOkay? Okay. That's okay. No worries at all. Hope you both have a lovely Easter.\n\nThanks so much. See you later. Bye.","paragraphs":[{"sentences":[{"text":"Hi, Phil.","start":2.96,"end":3.52,"sentiment":"neutral","sentiment_score":0.07241920009255409},{"text":"It's Dana from Okie Financial.","start":3.52,"end":5.06,"sentiment":"neutral","sentiment_score":0.0854486271739006},{"text":"How are you today?","start":5.2,"end":6.18,"sentiment":"neutral","sentiment_score":0.15931706875562668},{"text":"I'm very well.","start":8.48,"end":9.44,"sentiment":"positive","sentiment_score":0.5813247362772623},{"text":"Thank you.","start":9.44,"end":10.0,"sentiment":"positive","sentiment_score":0.6665570139884949}],"sentiment":"neutral","sentiment_score":0.2679023779928684,"num_words":16,"start":2.96,"end":10.0},{"sentences":[{"text":"Thanks so much for asking.","start":10.0,"end":11.36,"sentiment":"positive","sentiment_score":0.6908119440078735},{"text":"I had you guys booked in this afternoon for a bit of a catch up.","start":11.5199995,"end":14.08,"sentiment":"neutral","sentiment_score":0.32756215929985044},{"text":"Is now still a good time there for you?","start":14.08,"end":15.975,"sentiment":"neutral","sentiment_score":0.29326871368620133},{"text":"Yep.","start":17.495,"end":17.995,"sentiment":"neutral","sentiment_score":0.33012476563453674},{"text":"Fantastic.","start":18.135,"end":18.635,"sentiment":"positive","sentiment_score":0.5561102628707886}],"sentiment":"positive","sentiment_score":0.38364985681349234,"num_words":31,"start":10.0,"end":18.635},{"sentences":[{"text":"Before we jump into the call, I do just have to let you know we do record our calls for quality and training purposes.","start":19.655,"end":24.215,"sentiment":"neutral","sentiment_score":0.16394413883487383},{"text":"Are you both happy for me to proceed with that?","start":24.215,"end":26.635,"sentiment":"neutral","sentiment_score":0.16914215832948684},{"text":"Lovely.","start":28.47,"end":28.71,"sentiment":"positive","sentiment_score":0.4399161338806152},{"text":"And I'll just do security there with you as well.","start":28.71,"end":30.63,"sentiment":"neutral","sentiment_score":0.2498238354921341},{"text":"Just one of you is fine.","start":30.63,"end":31.59,"sentiment":"neutral","sentiment_score":0.17150888592004776}],"sentiment":"neutral","sentiment_score":0.1881037003853742,"num_words":51,"start":19.655,"end":31.59},{"sentences":[{"text":"Just your full name, date of birth, and address I should have on file.","start":31.59,"end":34.57,"sentiment":"neutral","sentiment_score":0.0948195851274899},{"text":"Yep.","start":37.67,"end":38.17,"sentiment":"neutral","sentiment_score":0.016052937135100365},{"text":"Yep.","start":39.43,"end":39.93,"sentiment":"neutral","sentiment_score":0.017618263140320778},{"text":"Beautiful.","start":43.365,"end":43.865,"sentiment":"neutral","sentiment_score":0.12306071817874908},{"text":"Thank you so much.","start":43.925,"end":45.305,"sentiment":"neutral","sentiment_score":-0.02713764738291502}],"sentiment":"neutral","sentiment_score":0.06550740574796994,"num_words":21,"start":31.59,"end":45.305},{"sentences":[{"text":"Yes.","start":48.245003,"end":48.725002,"sentiment":"neutral","sentiment_score":0.00457021314650774},{"text":"I have that one in the back end here.","start":48.725002,"end":50.485,"sentiment":"neutral","sentiment_score":-0.001021263293094105},{"text":"I've got another one here.","start":50.485,"end":51.605,"sentiment":"neutral","sentiment_score":0.0014220239594578744},{"text":"What's the newer address?","start":51.605,"end":52.985,"sentiment":"neutral","sentiment_score":0.0043664309196174145},{"text":"Oh, okay.","start":56.16,"end":56.98,"sentiment":"neutral","sentiment_score":0.006032895529642701}],"sentiment":"neutral","sentiment_score":0.0015247846687478678,"num_words":21,"start":48.245003,"end":56.98},{"sentences":[{"text":"No.","start":57.6,"end":57.84,"sentiment":"neutral","sentiment_score":-0.030073393136262897},{"text":"It's here.","start":57.84,"end":58.16,"sentiment":"neutral","sentiment_score":-0.008482529316097498},{"text":"I've got an okay.","start":58.16,"end":59.52,"sentiment":"neutral","sentiment_score":-0.0069261109456419945},{"text":"I've got an older one here.","start":59.52,"end":61.28,"sentiment":"neutral","sentiment_score":-0.018583620587984722},{"text":"Yeah.","start":61.28,"end":61.78,"sentiment":"neutral","sentiment_score":0.006360545754432678}],"sentiment":"neutral","sentiment_score":-0.012848862380321537,"num_words":14,"start":57.6,"end":61.78},{"sentences":[{"text":"Yep.","start":62.08,"end":62.58,"sentiment":"neutral","sentiment_score":0.009447800926864147},{"text":"Yep.","start":66.33501,"end":66.735,"sentiment":"neutral","sentiment_score":-0.024789374321699142},{"text":"Updated that.","start":66.735,"end":67.715004,"sentiment":"neutral","sentiment_score":-0.0011003459803760052},{"text":"No worries.","start":67.775,"end":68.415,"sentiment":"neutral","sentiment_score":0.06909310445189476},{"text":"I'll go back and update that for you.","start":68.415,"end":69.935005,"sentiment":"neutral","sentiment_score":0.1393412360921502}],"sentiment":"neutral","sentiment_score":0.08824098802038602,"num_words":14,"start":62.08,"end":69.935005},{"sentences":[{"text":"It's not a problem at all.","start":69.935005,"end":71.055,"sentiment":"neutral","sentiment_score":0.24037939061721167},{"text":"Thanks so much.","start":71.055,"end":72.035,"sentiment":"positive","sentiment_score":0.44469090302785236},{"text":"How's everything going with the new house?","start":72.255005,"end":74.19501,"sentiment":"neutral","sentiment_score":0.09998405937637601},{"text":"Yep.","start":76.33501,"end":76.83501,"sentiment":"neutral","sentiment_score":-0.014390652999281883},{"text":"Yep.","start":77.79,"end":78.29,"sentiment":"neutral","sentiment_score":0.02451632544398308}],"sentiment":"neutral","sentiment_score":0.19368684115923113,"num_words":18,"start":69.935005,"end":78.29},{"sentences":[{"text":"Yep.","start":78.670006,"end":79.170006,"sentiment":"neutral","sentiment_score":0.042721938341856},{"text":"Beautiful.","start":79.47,"end":79.97,"sentiment":"neutral","sentiment_score":0.108463354408741},{"text":"Have they given you a bit of a time frame on when that should be ready to go?","start":80.19,"end":83.41,"sentiment":"neutral","sentiment_score":0.05532719236281183},{"text":"Oh, wow.","start":86.83,"end":87.47,"sentiment":"neutral","sentiment_score":-0.1122378259897232},{"text":"So brand brand new.","start":87.47,"end":88.590004,"sentiment":"neutral","sentiment_score":-0.15944659523665905}],"sentiment":"neutral","sentiment_score":0.010954335475197205,"num_words":26,"start":78.670006,"end":88.590004},{"sentences":[{"text":"I know you were buying something.","start":88.590004,"end":89.79,"sentiment":"neutral","sentiment_score":-0.1546721632281939},{"text":"Your Wilson's truck was brand brand new.","start":89.79,"end":91.310005,"sentiment":"neutral","sentiment_score":-0.19787169992923737},{"text":"It's off the plan.","start":91.310005,"end":92.450005,"sentiment":"neutral","sentiment_score":-0.21710262447595596},{"text":"Yeah.","start":94.885,"end":95.385,"sentiment":"neutral","sentiment_score":-0.04740005359053612},{"text":"Beautiful.","start":95.445,"end":95.945,"sentiment":"positive","sentiment_score":0.564321756362915}],"sentiment":"neutral","sentiment_score":-0.14024335126343526,"num_words":19,"start":88.590004,"end":95.945},{"sentences":[{"text":"No.","start":96.165,"end":96.325005,"sentiment":"positive","sentiment_score":0.34123435616493225},{"text":"That's exciting.","start":96.325005,"end":97.125,"sentiment":"positive","sentiment_score":0.4403780996799469},{"text":"Well, hopefully, they keep on schedule for you.","start":97.125,"end":99.365,"sentiment":"positive","sentiment_score":0.517659954726696},{"text":"That sounds fantastic.","start":99.365,"end":100.345,"sentiment":"positive","sentiment_score":0.8241871396700541},{"text":"I just wanted to kind of touch base and do a bit of a catch up with you.","start":101.285,"end":104.405,"sentiment":"neutral","sentiment_score":0.11967302196555668}],"sentiment":"neutral","sentiment_score":0.312185812741518,"num_words":32,"start":96.165,"end":104.405},{"sentences":[{"text":"I know as part of the advice, I did mention I was gonna do catch ups with you guys and check-in sort of every six months or so.","start":104.405,"end":110.4,"sentiment":"neutral","sentiment_score":0.05448401566328747},{"text":"It has only been about three months since we've gone through the implementation side of things.","start":110.46,"end":114.94,"sentiment":"neutral","sentiment_score":0.011147598081151955},{"text":"So sorry.","start":114.94,"end":115.68,"sentiment":"neutral","sentiment_score":-0.027064546011388302},{"text":"But I know there's a lot of volatility in the market out there at the moment, so I just wanted to make sure we touch base and have a chat with you guys and see how you're feeling, and make sure we are doing our due diligence to keep keep up to date with you and let you know we are still watching.","start":116.06,"end":128.545,"sentiment":"neutral","sentiment_score":0.08645999694745692},{"text":"We are here.","start":128.545,"end":129.425,"sentiment":"neutral","sentiment_score":0.1304378112157186}],"sentiment":"neutral","sentiment_score":0.06685784068914861,"num_words":112,"start":104.405,"end":129.425},{"sentences":[{"text":"So do you guys have any questions at the moment?","start":129.425,"end":132.305,"sentiment":"neutral","sentiment_score":0.05416161455214023},{"text":"I know you've probably been looking at the Superfund watching the markets.","start":132.305,"end":135.105,"sentiment":"neutral","sentiment_score":0.027465193066745996},{"text":"Is there any kind of concerns or anything that you sort of question wise you might have for me at the moment?","start":135.105,"end":140.28,"sentiment":"neutral","sentiment_score":0.018497812561690807},{"text":"Mhmm.","start":145.22,"end":145.72,"sentiment":"neutral","sentiment_score":-0.00864923745393753},{"text":"Yes.","start":147.38,"end":147.88,"sentiment":"neutral","sentiment_score":0.004458415322005749}],"sentiment":"neutral","sentiment_score":0.02769477209886131,"num_words":46,"start":129.425,"end":147.88},{"sentences":[{"text":"So I'm just gonna pull up the transaction history for you and have a bit of a look.","start":149.955,"end":163.735,"sentiment":"neutral","sentiment_score":0.011922726077803722},{"text":"So yeah.","start":164.275,"end":171.84999,"sentiment":"neutral","sentiment_score":-0.03855523094534874},{"text":"At the moment yeah.","start":174.15,"end":175.61,"sentiment":"neutral","sentiment_score":-0.016818178119137883},{"text":"Yeah.","start":176.15,"end":176.31,"sentiment":"neutral","sentiment_score":0.009187685325741768},{"text":"So I can see the ongoing adviser fee does come out there.","start":176.31,"end":178.95,"sentiment":"neutral","sentiment_score":0.011883459830035767}],"sentiment":"neutral","sentiment_score":0.0060004080626861874,"num_words":37,"start":149.955,"end":178.95},{"sentences":[{"text":"On the very front, it does note that we do cap that.","start":178.95,"end":181.695,"sentiment":"neutral","sentiment_score":0.00846375214556853},{"text":"So because your balance is above that $600,000, like, you won't pay any more than that 9,900, so it essentially comes out at the 1.65% and then caps at that 9,900.","start":181.695,"end":193.215,"sentiment":"neutral","sentiment_score":0.008063831175076626},{"text":"So they're sort of just working it out and how much should come out for the adviser fees, so you won't go over that that that that amount.","start":193.215,"end":199.44,"sentiment":"neutral","sentiment_score":0.02155905359956835},{"text":"It does show caps on the on the front there.","start":199.44,"end":201.59999,"sentiment":"neutral","sentiment_score":0.020636892691254616},{"text":"Okay?","start":201.59999,"end":202.09999,"sentiment":"neutral","sentiment_score":0.021183740347623825}],"sentiment":"neutral","sentiment_score":0.01442378000271075,"num_words":82,"start":178.95,"end":202.09999},{"sentences":[{"text":"And I'll keep I'll keep that in mind.","start":202.31999,"end":205.06,"sentiment":"neutral","sentiment_score":-0.10707927495241165},{"text":"It's yeah.","start":210.575,"end":212.015,"sentiment":"neutral","sentiment_score":-0.013207226991653442},{"text":"No.","start":212.015,"end":212.17499,"sentiment":"neutral","sentiment_score":-0.1600983738899231},{"text":"It's 1.65%.","start":212.17499,"end":213.875,"sentiment":"neutral","sentiment_score":-0.11029532179236412},{"text":"It is capped at balances at at 600,000, so it's capped at 9,900.","start":213.935,"end":218.75499,"sentiment":"neutral","sentiment_score":-0.09281550892270528}],"sentiment":"neutral","sentiment_score":-0.09501304950278538,"num_words":26,"start":202.31999,"end":218.75499},{"sentences":[{"text":"Yeah.","start":220.43,"end":220.93,"sentiment":"neutral","sentiment_score":-0.02745640277862549},{"text":"Yeah.","start":223.47,"end":223.97,"sentiment":"neutral","sentiment_score":-0.02030017599463463},{"text":"Yeah.","start":230.98999,"end":231.48999,"sentiment":"neutral","sentiment_score":0.03653309866786003},{"text":"Yeah.","start":231.945,"end":232.18501,"sentiment":"neutral","sentiment_score":0.1533442735671997},{"text":"That's okay.","start":232.18501,"end":232.74501,"sentiment":"neutral","sentiment_score":0.28615042567253113}],"sentiment":"neutral","sentiment_score":0.11907027413447697,"num_words":6,"start":220.43,"end":232.74501},{"sentences":[{"text":"I'll make sure I keep an eye on it to make sure it does do what it's supposed to.","start":232.74501,"end":236.425,"sentiment":"neutral","sentiment_score":0.2497526799377642},{"text":"But yeah.","start":236.425,"end":236.90501,"sentiment":"neutral","sentiment_score":0.07226838544011116},{"text":"No.","start":236.90501,"end":237.065,"sentiment":"neutral","sentiment_score":-0.04884149879217148},{"text":"They do we do cap that.","start":237.065,"end":238.26501,"sentiment":"neutral","sentiment_score":-0.04234555549919605},{"text":"And on the super fund there, it does actually say at the bottom around the adviser fee section.","start":238.26501,"end":242.585,"sentiment":"neutral","sentiment_score":0.05247757025063038}],"sentiment":"neutral","sentiment_score":0.12025041570482047,"num_words":46,"start":232.74501,"end":242.585},{"sentences":[{"text":"I can definitely see it does show that it is capped at that balance.","start":242.585,"end":245.73,"sentiment":"neutral","sentiment_score":0.1661007824753012},{"text":"So I'll make sure it doesn't go over that in any way, shape, or form for you.","start":245.73,"end":249.09,"sentiment":"neutral","sentiment_score":-0.12289190467666178},{"text":"Okay?","start":249.09,"end":249.59,"sentiment":"neutral","sentiment_score":0.0685478076338768},{"text":"All good.","start":250.45,"end":251.19,"sentiment":"neutral","sentiment_score":0.19048922508955002},{"text":"Abs absolutely.","start":255.33,"end":256.72,"sentiment":"neutral","sentiment_score":-0.3164577931165695}],"sentiment":"neutral","sentiment_score":0.0014683124091890124,"num_words":36,"start":242.585,"end":256.72},{"sentences":[{"text":"No.","start":257.575,"end":258.075,"sentiment":"neutral","sentiment_score":-0.3318994343280792},{"text":"Absolutely not.","start":259.01498,"end":260.375,"sentiment":"neutral","sentiment_score":-0.3217429518699646},{"text":"Yeah.","start":260.375,"end":260.875,"sentiment":"neutral","sentiment_score":-0.020500045269727707},{"text":"Definitely.","start":260.935,"end":261.435,"sentiment":"neutral","sentiment_score":0.07711891084909439},{"text":"I did have a bit of you're right.","start":261.575,"end":263.095,"sentiment":"neutral","sentiment_score":0.05200956389307976}],"sentiment":"neutral","sentiment_score":-0.03866845856492336,"num_words":13,"start":257.575,"end":263.095},{"sentences":[{"text":"Sorry.","start":263.095,"end":263.595,"sentiment":"neutral","sentiment_score":-0.09858471155166626},{"text":"Yeah.","start":271.99002,"end":272.47,"sentiment":"neutral","sentiment_score":-0.022536400705575943},{"text":"It's realistically, everything has sort of been affected.","start":272.47,"end":275.13,"sentiment":"neutral","sentiment_score":-0.10982620855793357},{"text":"So on the sort of international front, the war is kind of where everything is really coming from with Trump tweeting.","start":275.27002,"end":281.93002,"sentiment":"neutral","sentiment_score":-0.24506879775297075},{"text":"I mean, I had a look at your portfolio last week to sort of see where things are at, and it did show growth wise the it was down about 3.37%.","start":282.20502,"end":290.36502,"sentiment":"neutral","sentiment_score":-0.09423216648640172}],"sentiment":"neutral","sentiment_score":-0.14624794668728305,"num_words":62,"start":263.095,"end":290.36502},{"sentences":[{"text":"So that was as a dollar figure, it was about 30,000.","start":290.36502,"end":293.02502,"sentiment":"neutral","sentiment_score":-0.11244713718240912},{"text":"From there, it has kinda come back.","start":293.64502,"end":295.48502,"sentiment":"neutral","sentiment_score":-0.10761235547917229},{"text":"We have seen a bit of a recovery again late last week.","start":295.48502,"end":298.5,"sentiment":"neutral","sentiment_score":0.20137080848993114},{"text":"It did again early this week, and then today, we've seen a bit more of a recovery as well.","start":298.5,"end":302.66,"sentiment":"positive","sentiment_score":0.36864606800832245},{"text":"So last night, The US markets were really good.","start":302.66,"end":306.03998,"sentiment":"positive","sentiment_score":0.5257987876733144}],"sentiment":"neutral","sentiment_score":0.20970188078855903,"num_words":58,"start":290.36502,"end":306.03998},{"sentences":[{"text":"They had sort of stabilized a little bit there.","start":306.09998,"end":308.84,"sentiment":"positive","sentiment_score":0.47878504461712307},{"text":"Today, the ASX 200 index is up by 2.2%, so we have seen a little bit of a recovery there.","start":309.13998,"end":315.855,"sentiment":"positive","sentiment_score":0.5525811329483986},{"text":"But at the moment, we are also being hit on a secondary point.","start":316.155,"end":318.635,"sentiment":"neutral","sentiment_score":-0.30770376840463054},{"text":"So because we have a really good jobs market, we also have high inflation at the moment.","start":318.635,"end":323.07,"sentiment":"neutral","sentiment_score":-0.143826154882417},{"text":"So we're kind of being hit by the high inflation on our domestic side as well as what's happening in Iran and with the oil prices overseas.","start":323.07,"end":330.61002,"sentiment":"negative","sentiment_score":-0.4024362497859531}],"sentiment":"neutral","sentiment_score":-0.022677724487906278,"num_words":86,"start":306.09998,"end":330.61002},{"sentences":[{"text":"So it is hitting us a little bit there.","start":330.99002,"end":333.09,"sentiment":"negative","sentiment_score":-0.44058649407492745},{"text":"I we are watching things.","start":333.23,"end":334.67,"sentiment":"neutral","sentiment_score":-0.2578634947538376},{"text":"There's sort of nowhere that I would recommend we change to.","start":334.67,"end":338.69,"sentiment":"neutral","sentiment_score":-0.2777622558853843},{"text":"All these investments that you guys are invested in have withstood this kind of market change before.","start":339.345,"end":344.405,"sentiment":"neutral","sentiment_score":-0.09652962798581403},{"text":"The good thing is that you guys are not in sort of a high growth or an aggressive or an growth portfolio.","start":344.94498,"end":349.44498,"sentiment":"neutral","sentiment_score":0.20171062309633603}],"sentiment":"neutral","sentiment_score":-0.086146104731597,"num_words":64,"start":330.99002,"end":349.44498},{"sentences":[{"text":"We're sitting in that sort of balanced portfolio.","start":349.505,"end":351.66498,"sentiment":"neutral","sentiment_score":0.24454120360314846},{"text":"So we do have more in the way of the fixed interest.","start":351.66498,"end":354.83002,"sentiment":"neutral","sentiment_score":0.10937720785538356},{"text":"We have more bonds, and we do have more of those low risk investments.","start":354.83002,"end":358.21002,"sentiment":"neutral","sentiment_score":0.0856225538466658},{"text":"They, unfortunately, don't stop all of the market volatility.","start":358.59,"end":362.13,"sentiment":"neutral","sentiment_score":-0.24427755342589486},{"text":"We are still gonna see it, but, yeah, thankfully, at the moment, not seeing it like you would if you were in more of a high risk environment.","start":362.27002,"end":369.26498,"sentiment":"neutral","sentiment_score":-0.15160227759874292}],"sentiment":"neutral","sentiment_score":-0.02782802643175696,"num_words":71,"start":349.505,"end":369.26498},{"sentences":[{"text":"So we do need to withstand what's happening.","start":369.565,"end":372.845,"sentiment":"neutral","sentiment_score":-0.22898506186902523},{"text":"All these investments you're in have been through global crisis as the GFC, the COVID crisis.","start":372.845,"end":377.985,"sentiment":"neutral","sentiment_score":-0.143053216394037},{"text":"All the bonds and fixed interest have been through.","start":378.58,"end":381.0,"sentiment":"neutral","sentiment_score":-0.05100626829597685},{"text":"Times of high inflation have come through on the other side, so none of these have ever gone bust before.","start":381.78,"end":387.38,"sentiment":"neutral","sentiment_score":-0.17140879593789576},{"text":"We're looking at high quality investments that have withstood market volatility.","start":387.38,"end":391.24,"sentiment":"neutral","sentiment_score":0.06722468899732287}],"sentiment":"neutral","sentiment_score":-0.11357019862043671,"num_words":64,"start":369.565,"end":391.24},{"sentences":[{"text":"So it is not easy to to sort of watch, and the more we are looking at it, the more we see those fluctuations, and it absolutely can play with us.","start":391.62,"end":400.175,"sentiment":"neutral","sentiment_score":-0.026994053634905046},{"text":"But, yeah, we just have to keep watching at the moment, sort of see what's going to happen.","start":400.875,"end":404.975,"sentiment":"neutral","sentiment_score":-0.09431173383361763},{"text":"If there's any really big red flags that we do see, we'll make sure we let you know.","start":405.25,"end":410.15,"sentiment":"neutral","sentiment_score":-0.325496187640561},{"text":"But at the moment, the market can recover out of this.","start":410.53,"end":414.13,"sentiment":"neutral","sentiment_score":0.09225008162585172},{"text":"We hope it doesn't go on too long.","start":414.13,"end":415.97,"sentiment":"neutral","sentiment_score":-0.14560820907354355}],"sentiment":"neutral","sentiment_score":-0.09934270958047967,"num_words":86,"start":391.62,"end":415.97},{"sentences":[{"text":"We just have to wait and see.","start":415.97,"end":417.49,"sentiment":"neutral","sentiment_score":-0.18049037669386184},{"text":"No one really knows.","start":417.49,"end":418.94998,"sentiment":"neutral","sentiment_score":-0.27418526262044907},{"text":"We did meet with some we do get to meet a lot of economists and investment managers and things as part of our role, which is really cool.","start":419.675,"end":427.535,"sentiment":"neutral","sentiment_score":0.305640452674457},{"text":"We did meet with the the BlackRock economists yesterday, and they were talking about, you know, they don't know how long everything's gonna go on for, but they're certainly hoping not long.","start":427.835,"end":437.23,"sentiment":"neutral","sentiment_score":0.04877351759932935},{"text":"They do sort of see where there could be high inflation moving forward as well depending on what happens with the overseas oil prices and everything in Iran as well.","start":437.29,"end":446.17,"sentiment":"neutral","sentiment_score":-0.10648752165337404}],"sentiment":"neutral","sentiment_score":0.04518698912003253,"num_words":101,"start":415.97,"end":446.17},{"sentences":[{"text":"So we just have to wait and see what's happening.","start":446.17,"end":449.975,"sentiment":"neutral","sentiment_score":-0.09426320493221282},{"text":"Everyone's kinda surmising on what's gonna happen here and there.","start":449.975,"end":453.095,"sentiment":"neutral","sentiment_score":-0.1007337611168623},{"text":"I've we've seen economists talk about inflation decreasing as well, so we don't really know.","start":453.095,"end":459.275,"sentiment":"neutral","sentiment_score":-0.0947480355699857},{"text":"Yeah.","start":462.35,"end":462.59,"sentiment":"neutral","sentiment_score":-0.06770718097686768},{"text":"At the moment, the housing price the housing market is still really good, so it's I don't see a a problem in that area.","start":462.59,"end":470.67,"sentiment":"neutral","sentiment_score":-0.1574030490592122}],"sentiment":"neutral","sentiment_score":-0.12027617587397496,"num_words":60,"start":446.17,"end":470.67},{"sentences":[{"text":"I think it's all kind of focused around the high inflation we have at the moment with spending capacity and the oil prices.","start":470.67,"end":478.125,"sentiment":"neutral","sentiment_score":-0.28087152605471405},{"text":"I think the biggest thing is the oil prices, and are we gonna have enough oil?","start":478.125,"end":481.565,"sentiment":"neutral","sentiment_score":-0.31796918250620365},{"text":"Can we all still travel?","start":481.565,"end":482.765,"sentiment":"neutral","sentiment_score":-0.2695505738258362},{"text":"And if oil basically disappears in the country, we all come to a halt, and that is gonna be a huge, huge problem.","start":482.765,"end":488.22,"sentiment":"negative","sentiment_score":-0.6316052442011626},{"text":"That in itself could cause something very similar, if not worse, than the GFC, but we are hoping that our government is doing enough to sort of prevent that from happening.","start":488.46,"end":496.62,"sentiment":"negative","sentiment_score":-0.44039574553889616}],"sentiment":"negative","sentiment_score":-0.41912748588591203,"num_words":98,"start":470.67,"end":496.62},{"sentences":[{"text":"Because if that happens, the whole country stops, and it's not just us.","start":496.62,"end":500.06,"sentiment":"neutral","sentiment_score":-0.2741478830575943},{"text":"There's a lot of other countries that also stop there.","start":500.06,"end":502.515,"sentiment":"neutral","sentiment_score":-0.2314418524503708},{"text":"So we do kinda have to hope that that's not gonna come to play.","start":503.075,"end":506.135,"sentiment":"neutral","sentiment_score":-0.29874261894396376},{"text":"The housing market is still really strong at the moment.","start":506.43503,"end":509.255,"sentiment":"neutral","sentiment_score":0.24483097940683365},{"text":"I've spoken to a lot of brokers and a lot of real estate agents who are still selling, and we still have a really good jobs market at the moment as well.","start":509.315,"end":517.37994,"sentiment":"neutral","sentiment_score":0.3274324282538146}],"sentiment":"neutral","sentiment_score":0.036271010490157934,"num_words":79,"start":496.62,"end":517.37994},{"sentences":[{"text":"So we're still seeing a lot of spending, which is sort of playing to that high inflation.","start":517.37994,"end":522.04,"sentiment":"neutral","sentiment_score":0.2885537384187474},{"text":"So we just have to sort of wait and see.","start":522.33997,"end":524.83997,"sentiment":"neutral","sentiment_score":-0.05783077739179134},{"text":"Yeah.","start":524.98,"end":525.37994,"sentiment":"neutral","sentiment_score":-0.0046566203236579895},{"text":"Sorry.","start":525.37994,"end":525.87994,"sentiment":"neutral","sentiment_score":-0.03119620867073536},{"text":"Yeah.","start":530.335,"end":530.835,"sentiment":"neutral","sentiment_score":0.07163144648075104}],"sentiment":"neutral","sentiment_score":0.14542947988957167,"num_words":30,"start":517.37994,"end":530.835},{"sentences":[{"text":"Yeah.","start":534.17505,"end":534.67505,"sentiment":"neutral","sentiment_score":0.017289835959672928},{"text":"Yeah.","start":536.17505,"end":536.67505,"sentiment":"neutral","sentiment_score":-0.0020532701164484024},{"text":"Yeah.","start":541.47,"end":541.97,"sentiment":"neutral","sentiment_score":-0.007375709712505341},{"text":"Yeah.","start":542.58997,"end":543.08997,"sentiment":"neutral","sentiment_score":0.016940657049417496},{"text":"Yeah.","start":547.63,"end":548.13,"sentiment":"neutral","sentiment_score":0.020380724221467972}],"sentiment":"neutral","sentiment_score":0.00903644748032093,"num_words":5,"start":534.17505,"end":548.13},{"sentences":[{"text":"Yeah.","start":549.79,"end":550.29,"sentiment":"neutral","sentiment_score":0.011301254853606224},{"text":"The the biggest thing I think with the housing market is where does it stop?","start":550.50995,"end":553.845,"sentiment":"neutral","sentiment_score":-0.08932918285330137},{"text":"Because at some point, the housing market is gonna out possibly out price new new buyers.","start":553.925,"end":559.46497,"sentiment":"neutral","sentiment_score":-0.16668798448517919},{"text":"People aren't aren't gonna be able to afford or service a loan.","start":559.925,"end":562.725,"sentiment":"neutral","sentiment_score":-0.2721168262263139},{"text":"They're just gonna have the loans.","start":562.725,"end":563.76495,"sentiment":"neutral","sentiment_score":-0.21033408492803574}],"sentiment":"neutral","sentiment_score":-0.17046101327985524,"num_words":50,"start":549.79,"end":563.76495},{"sentences":[{"text":"It's gonna be too expensive to pay back, especially if interest rates keep rising.","start":563.76495,"end":567.625,"sentiment":"neutral","sentiment_score":-0.30193546201501575},{"text":"So if this inflation continues, it could have a bit of a pullback on the housing market a little bit, but I think housing is still gonna be a good place to be.","start":567.685,"end":577.5,"sentiment":"neutral","sentiment_score":-0.041711518936084976},{"text":"All these investments are still quality.","start":577.88,"end":579.72003,"sentiment":"positive","sentiment_score":0.44791409373283386},{"text":"They're still good.","start":579.72003,"end":580.44,"sentiment":"positive","sentiment_score":0.5393063624699911},{"text":"They still will see recovery.","start":580.44,"end":581.88,"sentiment":"positive","sentiment_score":0.4510405004024506}],"sentiment":"neutral","sentiment_score":0.01568900915931483,"num_words":61,"start":563.76495,"end":581.88},{"sentences":[{"text":"We just have to sort of wait for that to come through.","start":581.88,"end":584.73505,"sentiment":"neutral","sentiment_score":-0.04246386761466662},{"text":"I know one of the things we did talk about was with your contributions coming in because you do have that CDT tax bill at the end of the year.","start":584.73505,"end":592.755,"sentiment":"neutral","sentiment_score":-0.013032467290759086},{"text":"It's probably best not to put your contributions at the moment.","start":593.135,"end":596.015,"sentiment":"neutral","sentiment_score":-0.17753375660289417},{"text":"Keep them still in the bank account there.","start":596.015,"end":597.85,"sentiment":"neutral","sentiment_score":-0.056442540138959885},{"text":"Keep a little bit in cash, and we'll sort of track things a little bit further down and sort of see where we're heading in the next few months.","start":597.85,"end":604.58997,"sentiment":"neutral","sentiment_score":0.000541860205603057}],"sentiment":"neutral","sentiment_score":-0.036547090309775536,"num_words":90,"start":581.88,"end":604.58997},{"sentences":[{"text":"But we just have to wait and see at this point.","start":605.05,"end":606.97,"sentiment":"neutral","sentiment_score":-0.1307947070083835},{"text":"All these investments have withstood ups and downs in the market.","start":606.97,"end":610.02997,"sentiment":"neutral","sentiment_score":-0.3155044235966422},{"text":"It's all about waiting.","start":610.755,"end":611.97504,"sentiment":"neutral","sentiment_score":-0.19374098628759384},{"text":"As I said, you're not taking a huge amount of risk in the market.","start":612.275,"end":615.395,"sentiment":"neutral","sentiment_score":-0.23597045535487787},{"text":"You do have growth investments as well as defensive.","start":615.395,"end":617.79504,"sentiment":"neutral","sentiment_score":0.2334471278720432}],"sentiment":"neutral","sentiment_score":-0.14054727767195022,"num_words":49,"start":605.05,"end":617.79504},{"sentences":[{"text":"You diversified across the different asset classes, the different industries, and everyone is feeling it as well, industry funds as well.","start":617.79504,"end":625.255,"sentiment":"neutral","sentiment_score":0.1727277013872351},{"text":"No one is kind of getting any amazing gains out of the market at the moment, and all the ups and downs we're seeing is emotional reactions.","start":625.88995,"end":634.31,"sentiment":"neutral","sentiment_score":-0.2721403508826538},{"text":"So, you know, institutional investors are mostly keeping a lot of the investments.","start":634.52997,"end":638.70996,"sentiment":"neutral","sentiment_score":-0.08501254136745746},{"text":"They understand they're high quality, and they take advantages of market dips, whereas most retail investors like moms and dads and normal everyday Australians are reading what's happening in the news.","start":639.065,"end":650.185,"sentiment":"neutral","sentiment_score":-0.10944742060476734},{"text":"If something comes out in the news one day that's quite concerning, there'll be a bit of a sell off the next day because people react to things emotionally.","start":650.185,"end":657.92,"sentiment":"negative","sentiment_score":-0.4002531962148074}],"sentiment":"neutral","sentiment_score":-0.16385027695416418,"num_words":121,"start":617.79504,"end":657.92},{"sentences":[{"text":"So this is a lot of emotional reactions to a bit of unnerving in the market, people not sure about what's happening with oil prices, scared about what's happening in Iran, and concerned about the high inflation there.","start":658.06,"end":668.795,"sentiment":"negative","sentiment_score":-0.34179206741483587},{"text":"So there's a lot of emotional reactions from human beings at this point, and we just wanna make sure we don't take those emotional reactions.","start":668.795,"end":676.415,"sentiment":"neutral","sentiment_score":-0.28373701095581055},{"text":"We allow the portfolio to come back.","start":676.475,"end":678.955,"sentiment":"neutral","sentiment_score":-0.17354052833148412},{"text":"So whilst you're seeing, at the moment, it is showing 22,000 as a negative.","start":678.955,"end":685.38,"sentiment":"neutral","sentiment_score":-0.1950257122516632},{"text":"So it is showing a bit of a 2.35% drop at the moment, but you haven't lost anything because we haven't sold anything out of there yet.","start":685.38,"end":693.46,"sentiment":"neutral","sentiment_score":-0.27126336097717285}],"sentiment":"neutral","sentiment_score":-0.282439443710688,"num_words":111,"start":658.06,"end":693.46},{"sentences":[{"text":"Your portfolio can still recover and has seen days of recovery points in there slowly, so we just need to let it go.","start":693.46,"end":700.85504,"sentiment":"neutral","sentiment_score":0.04342726537066957},{"text":"See.","start":701.315,"end":701.635,"sentiment":"neutral","sentiment_score":0.02409004420042038},{"text":"Yeah.","start":701.635,"end":702.135,"sentiment":"neutral","sentiment_score":0.02105839177966118},{"text":"I bet you are.","start":702.195,"end":703.335,"sentiment":"neutral","sentiment_score":-0.013852549716830254},{"text":"Silver at the moment is the same as everything else.","start":706.03503,"end":709.32,"sentiment":"neutral","sentiment_score":-0.09116826951503754}],"sentiment":"neutral","sentiment_score":0.001971349884302188,"num_words":39,"start":693.46,"end":709.32},{"sentences":[{"text":"Gold and silver have seen a little bit of a dip as well with the high inflationary errors.","start":709.32,"end":714.2,"sentiment":"neutral","sentiment_score":-0.16555188554856512},{"text":"I'm just gonna have a look at what the price of silver has done today.","start":714.2,"end":717.66,"sentiment":"neutral","sentiment_score":-0.04379542047778765},{"text":"Let's see.","start":720.36,"end":721.1,"sentiment":"neutral","sentiment_score":0.05017228052020073},{"text":"Yes.","start":725.985,"end":726.485,"sentiment":"neutral","sentiment_score":0.12975811958312988},{"text":"Yep.","start":726.945,"end":727.445,"sentiment":"neutral","sentiment_score":0.19178931415081024}],"sentiment":"neutral","sentiment_score":-0.08689116898017961,"num_words":37,"start":709.32,"end":727.445},{"sentences":[{"text":"No.","start":735.12,"end":735.28,"sentiment":"neutral","sentiment_score":-0.11948156356811523},{"text":"Well yes.","start":735.28,"end":738.02,"sentiment":"neutral","sentiment_score":0.03590044751763344},{"text":"So at the moment, we've got the c d d c CDT bill covered with the AAA cash.","start":738.08,"end":744.66003,"sentiment":"neutral","sentiment_score":0.14795734360814095},{"text":"Depending on how much you need once you do turn 65, that was also that discussion of withdrawing some money as well.","start":745.12,"end":751.915,"sentiment":"neutral","sentiment_score":0.11579850045117465},{"text":"We just need to sort of see where we pull that from, whether we do have to cement some losses in order to draw those down or whether we can draw it out of some of the expensive assets.","start":752.055,"end":760.855,"sentiment":"neutral","sentiment_score":-0.12151452574210289}],"sentiment":"neutral","sentiment_score":0.005171366126799002,"num_words":82,"start":735.12,"end":760.855},{"sentences":[{"text":"So we'll see where the money is at the moment, where we see the recovery, where the losses and gains are, and how we maybe draw that out proportionately to benefit you guys.","start":760.855,"end":772.56,"sentiment":"neutral","sentiment_score":0.1405161940916018},{"text":"If there are some losses that we maybe use to offset some of the gains within the portfolio, we can always do that as well.","start":773.02,"end":778.645,"sentiment":"neutral","sentiment_score":0.15317511647939683},{"text":"So it's hard to summarize yeah.","start":778.645,"end":786.105,"sentiment":"neutral","sentiment_score":-0.09396765590645373},{"text":"Yep.","start":791.3,"end":791.78,"sentiment":"neutral","sentiment_score":-0.04848900064826012},{"text":"Yep.","start":791.78,"end":792.26,"sentiment":"neutral","sentiment_score":0.046168722212314606}],"sentiment":"neutral","sentiment_score":0.11970130459292594,"num_words":66,"start":760.855,"end":792.26},{"sentences":[{"text":"Yep.","start":792.26,"end":792.74,"sentiment":"neutral","sentiment_score":0.032357603311538696},{"text":"No.","start":792.74,"end":792.98,"sentiment":"neutral","sentiment_score":-0.10587410628795624},{"text":"Absolutely.","start":792.98,"end":793.48,"sentiment":"neutral","sentiment_score":0.15951482951641083},{"text":"So probably about a week out from you turning 65, let me know.","start":794.18,"end":798.02,"sentiment":"neutral","sentiment_score":0.08603870639434227},{"text":"We can have the forms basically ready to go.","start":798.02,"end":800.68,"sentiment":"neutral","sentiment_score":0.31380743119451737}],"sentiment":"neutral","sentiment_score":0.16115073561668397,"num_words":25,"start":792.26,"end":800.68},{"sentences":[{"text":"We can have them signed on your 60 birthday, and then straight after that, we can all we can initiate the sell downs.","start":801.065,"end":807.565,"sentiment":"neutral","sentiment_score":0.18355388777411502},{"text":"With North, we can also if we're not selling down or not withdrawing more than 80%, we can also call them and sort of ask if they can have those have the funds withdrawn a bit quicker as well.","start":808.185,"end":820.08,"sentiment":"neutral","sentiment_score":0.08839620974583504},{"text":"So we can look at what's happening with the portfolio, where we draw out of, how we do it in a tax effective manner for you, and then we can also, you know, try to get North to help us by withdrawing the funds prior to the full sell down if it's only a smaller amount of money than what we need.","start":820.08,"end":835.145,"sentiment":"neutral","sentiment_score":0.07288554809506863},{"text":"Okay?","start":835.145,"end":835.645,"sentiment":"neutral","sentiment_score":0.029020415619015697},{"text":"Yeah.","start":836.66504,"end":837.16504,"sentiment":"neutral","sentiment_score":0.1353176385164261}],"sentiment":"neutral","sentiment_score":0.09803518757874531,"num_words":126,"start":801.065,"end":837.16504},{"sentences":[{"text":"That's okay.","start":837.30505,"end":838.125,"sentiment":"neutral","sentiment_score":-0.0438393410295248},{"text":"Yeah.","start":840.98505,"end":841.48505,"sentiment":"neutral","sentiment_score":0.00433327816426754},{"text":"Perfect.","start":843.07996,"end":843.57996,"sentiment":"positive","sentiment_score":0.39332085847854614},{"text":"All good.","start":844.44,"end":845.25995,"sentiment":"neutral","sentiment_score":0.27493950724601746},{"text":"It it no.","start":847.63995,"end":848.6,"sentiment":"neutral","sentiment_score":-0.21778027713298798}],"sentiment":"neutral","sentiment_score":0.022945959741870567,"num_words":9,"start":837.30505,"end":848.6},{"sentences":[{"text":"I hope it's not.","start":848.6,"end":849.48,"sentiment":"neutral","sentiment_score":-0.2785426527261734},{"text":"I'm really hoping things sort of start to even out a little bit as well because, I mean, even for myself, I invest in and outside of super, and my portfolio has seen a huge drop in the last couple of months.","start":849.48,"end":860.515,"sentiment":"neutral","sentiment_score":-0.11742397921071165},{"text":"So I would like to see it all come back and see greater gains.","start":861.05505,"end":864.67505,"sentiment":"neutral","sentiment_score":0.11224365819777761},{"text":"We just have to sort of wait and see at this point.","start":865.29504,"end":867.29504,"sentiment":"neutral","sentiment_score":-0.12986175809055567},{"text":"There's too much uncertainty with what's happening, and it's the biggest part of that is that Trump, unfortunately, does one thing and acts a different way, and it makes markets you know, it makes markets have a bit of a a jiggered reaction.","start":867.29504,"end":879.81,"sentiment":"neutral","sentiment_score":-0.1595570382683776}],"sentiment":"neutral","sentiment_score":-0.11212052404880524,"num_words":115,"start":848.6,"end":879.81},{"sentences":[{"text":"Yeah.","start":880.82996,"end":881.32996,"sentiment":"neutral","sentiment_score":-0.09027278423309326},{"text":"It's definitely not good.","start":883.47,"end":885.49,"sentiment":"neutral","sentiment_score":-0.25846586376428604},{"text":"Yeah.","start":886.28503,"end":886.78503,"sentiment":"neutral","sentiment_score":-0.033412329852581024},{"text":"Absolutely.","start":889.085,"end":889.585,"sentiment":"neutral","sentiment_score":-0.03761815279722214},{"text":"Absolutely.","start":890.365,"end":890.865,"sentiment":"neutral","sentiment_score":-0.026637207716703415}],"sentiment":"neutral","sentiment_score":-0.152725491207093,"num_words":8,"start":880.82996,"end":890.865},{"sentences":[{"text":"It's it's a lot it's pretty scary that one person can have that much control that they that they make markets move on just tweet or something.","start":891.405,"end":899.18994,"sentiment":"neutral","sentiment_score":-0.20063960690189292},{"text":"It's a little bit scary.","start":899.18994,"end":900.06995,"sentiment":"neutral","sentiment_score":-0.22289177775382996},{"text":"He shouldn't have that kind of power.","start":900.06995,"end":901.76996,"sentiment":"neutral","sentiment_score":-0.23108079816613877},{"text":"So Absolutely.","start":901.91,"end":910.08997,"sentiment":"neutral","sentiment_score":-0.028546098619699478},{"text":"Yeah.","start":911.02997,"end":911.52997,"sentiment":"neutral","sentiment_score":-0.00608577486127615}],"sentiment":"neutral","sentiment_score":-0.19553504367580726,"num_words":42,"start":891.405,"end":911.52997},{"sentences":[{"text":"Yeah.","start":911.82996,"end":912.32996,"sentiment":"neutral","sentiment_score":-0.052332356572151184},{"text":"Absolutely.","start":914.745,"end":915.245,"sentiment":"neutral","sentiment_score":-0.16097033023834229},{"text":"No.","start":917.865,"end":918.185,"sentiment":"neutral","sentiment_score":-0.27005907893180847},{"text":"I do understand.","start":918.185,"end":919.16504,"sentiment":"neutral","sentiment_score":-0.16848653554916382},{"text":"Absolutely.","start":919.545,"end":920.045,"sentiment":"neutral","sentiment_score":-0.00579022616147995}],"sentiment":"neutral","sentiment_score":-0.14208737122161047,"num_words":7,"start":911.82996,"end":920.045},{"sentences":[{"text":"But now that we are watching it you're right.","start":920.905,"end":923.145,"sentiment":"neutral","sentiment_score":-0.009841234248597175},{"text":"So sorry.","start":923.145,"end":923.805,"sentiment":"neutral","sentiment_score":-0.07882945239543915},{"text":"Yeah.","start":924.66504,"end":925.16504,"sentiment":"neutral","sentiment_score":0.013500234112143517},{"text":"Yeah.","start":930.58997,"end":931.08997,"sentiment":"neutral","sentiment_score":0.05724652111530304},{"text":"Yep.","start":932.58997,"end":932.99,"sentiment":"neutral","sentiment_score":0.1398594081401825}],"sentiment":"neutral","sentiment_score":-0.0025445606900445584,"num_words":14,"start":920.905,"end":932.99},{"sentences":[{"text":"Abs absolutely.","start":932.99,"end":934.05,"sentiment":"neutral","sentiment_score":0.1298225298523903},{"text":"No.","start":934.43,"end":934.67,"sentiment":"neutral","sentiment_score":-0.028217505663633347},{"text":"No.","start":934.67,"end":934.91,"sentiment":"neutral","sentiment_score":-0.0733681246638298},{"text":"So we'll have to draw down we actually probably will have to draw down.","start":934.91,"end":939.23,"sentiment":"neutral","sentiment_score":-0.0584081911614963},{"text":"I'm just sort of thinking it there's no issue with that here, but the fastest way will be to draw down to yourself and your Superfund bank account because it's already attached and then for you to transfer the funds out.","start":939.23,"end":950.475,"sentiment":"neutral","sentiment_score":0.1338353286747162}],"sentiment":"neutral","sentiment_score":0.08182361404711412,"num_words":59,"start":932.99,"end":950.475},{"sentences":[{"text":"That will be the quickest way to do it.","start":950.615,"end":952.45496,"sentiment":"neutral","sentiment_score":0.22116702463891771},{"text":"We there's no issue with adding a secondary bank account, but that'll take a couple of days to add those accounts in with the security measures around it.","start":952.45496,"end":959.86,"sentiment":"neutral","sentiment_score":0.07062774803489447},{"text":"So I would draw straight to your SMSF bank account then transfer across if that's easier for you guys.","start":959.86,"end":964.82,"sentiment":"neutral","sentiment_score":0.21860916520419874},{"text":"Just a quicker way to do it.","start":964.82,"end":966.42,"sentiment":"neutral","sentiment_score":0.19135533486093795},{"text":"Yeah.","start":966.42,"end":966.92,"sentiment":"neutral","sentiment_score":0.1411387324333191}],"sentiment":"neutral","sentiment_score":0.15003563096979633,"num_words":64,"start":950.615,"end":966.92},{"sentences":[{"text":"Yep.","start":968.59503,"end":969.09503,"sentiment":"neutral","sentiment_score":0.1444164663553238},{"text":"Yeah.","start":970.675,"end":971.175,"sentiment":"neutral","sentiment_score":0.06096578389406204},{"text":"Yep.","start":972.275,"end":972.775,"sentiment":"neutral","sentiment_score":0.08269551396369934},{"text":"Yeah.","start":974.435,"end":974.91504,"sentiment":"neutral","sentiment_score":0.2704665958881378},{"text":"All good.","start":974.91504,"end":975.815,"sentiment":"positive","sentiment_score":0.5116819143295288}],"sentiment":"neutral","sentiment_score":0.2636513647933801,"num_words":6,"start":968.59503,"end":975.815},{"sentences":[{"text":"No worries at all.","start":975.875,"end":976.835,"sentiment":"neutral","sentiment_score":0.2452382892370224},{"text":"I just wanted to make sure we did a catch up.","start":976.835,"end":978.515,"sentiment":"neutral","sentiment_score":0.12645786729725925},{"text":"I'll make sure I do another catch up with you guys in probably, you know, about two to three months to see where things are at.","start":978.515,"end":983.38,"sentiment":"neutral","sentiment_score":0.07384173729671882},{"text":"If you have anything in the meantime and you wanna catch up earlier, let me know.","start":983.38,"end":987.06,"sentiment":"neutral","sentiment_score":0.05612751911394298},{"text":"We can definitely talk things through.","start":987.06,"end":988.84,"sentiment":"neutral","sentiment_score":0.14824375013510385}],"sentiment":"neutral","sentiment_score":0.09649805831057685,"num_words":63,"start":975.875,"end":988.84},{"sentences":[{"text":"But, yeah, there's just a lot of uncertainty right now.","start":989.54,"end":991.94,"sentiment":"neutral","sentiment_score":-0.17440835796296597},{"text":"It's just about holding and waiting and just seeing what things do.","start":991.94,"end":994.76495,"sentiment":"neutral","sentiment_score":-0.12662828775743643},{"text":"And I can tell you, I'm looking at it every week to see what's happening.","start":994.76495,"end":997.565,"sentiment":"neutral","sentiment_score":0.09070793439944586},{"text":"I look at the markets every day, but I am logging in looking at your portfolio on a weekly basis to see where things are going.","start":997.565,"end":1003.345,"sentiment":"neutral","sentiment_score":0.1038297933454697},{"text":"And if we if the you know, we'd meet with the investment committee and they sort of see that things maybe need to maybe change, then we'll definitely make sure we contact and and, you know, try to mitigate what we can.","start":1004.125,"end":1015.93,"sentiment":"neutral","sentiment_score":-0.0574622613244823}],"sentiment":"neutral","sentiment_score":-0.01539851776545956,"num_words":105,"start":989.54,"end":1015.93},{"sentences":[{"text":"Okay?","start":1015.93,"end":1016.43,"sentiment":"neutral","sentiment_score":0.02674425393342972},{"text":"Okay.","start":1018.311,"end":1018.811,"sentiment":"positive","sentiment_score":0.49873292446136475},{"text":"That's okay.","start":1019.511,"end":1020.251,"sentiment":"positive","sentiment_score":0.48421144485473633},{"text":"No worries at all.","start":1020.631,"end":1021.59094,"sentiment":"positive","sentiment_score":0.45361313223838806},{"text":"Hope you both have a lovely Easter.","start":1021.59094,"end":1023.371,"sentiment":"positive","sentiment_score":0.7084295579365322}],"sentiment":"positive","sentiment_score":0.5511573001742363,"num_words":15,"start":1015.93,"end":1023.371},{"sentences":[{"text":"Thanks so much.","start":1025.351,"end":1026.231,"sentiment":"positive","sentiment_score":0.6793717940648397},{"text":"See you later.","start":1026.231,"end":1026.871,"sentiment":"positive","sentiment_score":0.385326623916626},{"text":"Bye.","start":1026.871,"end":1027.371,"sentiment":"neutral","sentiment_score":0.17536036670207977}],"sentiment":"positive","sentiment_score":0.48135080294949667,"num_words":7,"start":1025.351,"end":1027.371}]}}]},{"alternatives":[{"transcript":"Bill speaking. Yeah. Good. Thanks. Yourself? Yeah. That's fine. Thank you. Yeah. That's fine. Yep. Philip Graham Alexander. '28 October 7 Slash 42 Channel Street, Cleveland, which is probably not I we we have updated the address, haven't we? 7 Bar 42 Cleveland at Channel Street. Yeah. That's the latest. Guanabao, yeah, in Trade Court. You can yeah. Well, I think we when we spoke to Jack last week, we deleted that one. Yep. Yeah. Good. Yeah. We're only renting at the moment till the apartment's ready. Yeah. Early twenty eight. Yeah. So it is off the plan. Yeah. Yep. Yeah. Yep. Yeah. I did have a question about the adviser fees. So, obviously, your fee came out, but to date, we're just under 10,000 that we've paid out in fees since we've opened this account. So I don't they're just under 1,000 of adviser fees go out on the nineteenth. It just seems to be all these little fees that keep coming going keep coming out. Nothing's going in. Okay. Alright. I thought sorry. I thought that adviser fee was a lot less than that. I thought Yeah. For some reason, I had my mind 6 and a half. Okay. Right. Okay. So it won't yeah. Okay. So that won't alright. So we won't see a change in that now from now to November, December next end of the year sort of thing, I guess. Yep. Yep. Yeah. Alright. I guess the other thing is, obviously, you guys are watching the market as close as everyone else, and nobody expected this carry on from Trump. So so was there anything you could see see that could change to put us in a better position? I suppose everybody's looking for that at the moment. Yeah. Yep. Okay. Okay. Yep. Yes. Yep. Okay. Okay. Yes. Yes, What about a change of a what about a change of a GFC? That'd be Yeah. I suppose that's probably where we're feeling it at the moment because we're still seeing a good gain in the housing market, and we stepped out of that in November and put everything into shares. And just now locked at it. So the heads the other way, and the housing market's still creeping. So, yeah, I guess if we'd keep the if we'd keep the property, we'd be looking at probably another 50 or 60 gain between then and now. So yeah. Yep. Yep. No. Definitely not. Yes. Not. Okay. Yep. Yep. Yep. Yep. Yeah. I watch it every day. Yep. So what is what is silver doing? Okay. So we've obviously, when we get towards the end of the year, we do wanna pull some, like we discussed. Yep. So, yeah, obviously, we'll there's not any issue in pulling that at at all. I mean, what's what's the process for that? Yep. Okay. Okay. Okay. Alright. Let's say how much how much notice do you need to be able to do that? Obviously, once we get to 65, I wanna be I wanna be doing that because we've got plans to put that elsewhere at this stage. Yep. Oh, okay. Okay. Okay. Okay. Yep. Okay. Sounds good. No. It certainly won't be 80 won't be more than 80%, but yeah. Okay. That sounds good. I hope it's not. I hope we don't get down to that point. Yep. Yep. Yeah. I know. Isn't it funny, though? Yeah. One person can have that much influence over the world. I mean, this is this is his issue at the moment. What's the next one he wants to take over and yeah. Yeah. I know. No. But I think yeah. Obviously, in the background, he's benefiting, and other people that are aligned with him benefit. So yep, it's wrong. Somebody needs to take them out. I didn't say that. Yeah. So sorry. Yeah. So if we do draw down, what that that can go straight to our personal bank account for us to do what what we need? Yes. Okay. So no issues there. Yep. Okay. That's fine. That's fine. Okay. That's fine. Okay. Well, we'll give you plenty of notice anyway of what what our thoughts are and what the amount is and so forth. Okay. Perfect. Okay. Will do. Okay. Okay. Perfect. That's great. Alright. Well Thank you. Thanks, Dana. Okay. You too. Okay. Thank you. Bye bye. 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speaking. Yeah. Good. Thanks. Yourself?\n\nYeah. That's fine. Thank you. Yeah. That's fine.\n\nYep. Philip Graham Alexander. '28 October 7 Slash 42 Channel Street, Cleveland, which is probably not I we we have updated the address, haven't we? 7 Bar 42 Cleveland at Channel Street. Yeah.\n\nThat's the latest. Guanabao, yeah, in Trade Court. You can yeah. Well, I think we when we spoke to Jack last week, we deleted that one. Yep.\n\nYeah. Good. Yeah. We're only renting at the moment till the apartment's ready. Yeah.\n\nEarly twenty eight. Yeah. So it is off the plan. Yeah. Yep.\n\nYeah. Yep. Yeah. I did have a question about the adviser fees. So, obviously, your fee came out, but to date, we're just under 10,000 that we've paid out in fees since we've opened this account.\n\nSo I don't they're just under 1,000 of adviser fees go out on the nineteenth. It just seems to be all these little fees that keep coming going keep coming out. Nothing's going in. Okay. Alright.\n\nI thought sorry. I thought that adviser fee was a lot less than that. I thought Yeah. For some reason, I had my mind 6 and a half. Okay.\n\nRight. Okay. So it won't yeah. Okay. So that won't alright.\n\nSo we won't see a change in that now from now to November, December next end of the year sort of thing, I guess. Yep. Yep. Yeah. Alright.\n\nI guess the other thing is, obviously, you guys are watching the market as close as everyone else, and nobody expected this carry on from Trump. So so was there anything you could see see that could change to put us in a better position? I suppose everybody's looking for that at the moment. Yeah. Yep.\n\nOkay. Okay. Yep. Yes. Yep.\n\nOkay. Okay. Yes. Yes, What about a change of a what about a change of a GFC? That'd be Yeah.\n\nI suppose that's probably where we're feeling it at the moment because we're still seeing a good gain in the housing market, and we stepped out of that in November and put everything into shares. And just now locked at it. So the heads the other way, and the housing market's still creeping. So, yeah, I guess if we'd keep the if we'd keep the property, we'd be looking at probably another 50 or 60 gain between then and now. So yeah.\n\nYep. Yep. No. Definitely not. Yes.\n\nNot. Okay. Yep. Yep. Yep.\n\nYep. Yeah. I watch it every day. Yep. So what is what is silver doing?\n\nOkay. So we've obviously, when we get towards the end of the year, we do wanna pull some, like we discussed. Yep. So, yeah, obviously, we'll there's not any issue in pulling that at at all. I mean, what's what's the process for that?\n\nYep. Okay. Okay. Okay. Alright.\n\nLet's say how much how much notice do you need to be able to do that? Obviously, once we get to 65, I wanna be I wanna be doing that because we've got plans to put that elsewhere at this stage. Yep. Oh, okay. Okay.\n\nOkay. Okay. Yep. Okay. Sounds good.\n\nNo. It certainly won't be 80 won't be more than 80%, but yeah. Okay. That sounds good. I hope it's not.\n\nI hope we don't get down to that point. Yep. Yep. Yeah. I know.\n\nIsn't it funny, though? Yeah. One person can have that much influence over the world. I mean, this is this is his issue at the moment. What's the next one he wants to take over and yeah.\n\nYeah. I know. No. But I think yeah. Obviously, in the background, he's benefiting, and other people that are aligned with him benefit.\n\nSo yep, it's wrong. Somebody needs to take them out. I didn't say that. Yeah. So sorry.\n\nYeah. So if we do draw down, what that that can go straight to our personal bank account for us to do what what we need? Yes. Okay. So no issues there.\n\nYep. Okay. That's fine. That's fine. Okay.\n\nThat's fine. Okay. Well, we'll give you plenty of notice anyway of what what our thoughts are and what the amount is and so forth. Okay. Perfect.\n\nOkay. Will do. Okay. Okay. Perfect.\n\nThat's great. Alright. Well Thank you. Thanks, Dana. Okay.\n\nYou too. Okay. Thank you. Bye bye. Bye.","paragraphs":[{"sentences":[{"text":"Bill speaking.","start":1.68,"end":4.66,"sentiment":"neutral","sentiment_score":0.05567605420947075},{"text":"Yeah.","start":6.56,"end":6.8799996,"sentiment":"neutral","sentiment_score":0.2305908054113388},{"text":"Good.","start":6.8799996,"end":7.2,"sentiment":"positive","sentiment_score":0.5002059936523438},{"text":"Thanks.","start":7.2,"end":7.52,"sentiment":"positive","sentiment_score":0.5493451356887817},{"text":"Yourself?","start":7.52,"end":8.02,"sentiment":"positive","sentiment_score":0.3796180486679077}],"sentiment":"neutral","sentiment_score":0.2951853486398856,"num_words":6,"start":1.68,"end":8.02},{"sentences":[{"text":"Yeah.","start":16.035,"end":16.355,"sentiment":"neutral","sentiment_score":0.16513824462890625},{"text":"That's fine.","start":16.355,"end":16.915,"sentiment":"neutral","sentiment_score":0.2716135233640671},{"text":"Thank 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we've paid out in fees since we've opened this account.","start":144.62,"end":152.78,"sentiment":"neutral","sentiment_score":-0.006319323768063138}],"sentiment":"neutral","sentiment_score":0.000725431535910401,"num_words":36,"start":101.090004,"end":152.78},{"sentences":[{"text":"So I don't they're just under 1,000 of adviser fees go out on the nineteenth.","start":152.78,"end":158.48,"sentiment":"neutral","sentiment_score":-0.030315331866343817},{"text":"It just seems to be all these little fees that keep coming going keep coming out.","start":166.14499,"end":170.705,"sentiment":"neutral","sentiment_score":-0.060061645694077015},{"text":"Nothing's going 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half.","start":207.39,"end":209.65,"sentiment":"neutral","sentiment_score":-0.126580148935318},{"text":"Okay.","start":210.34999,"end":210.84999,"sentiment":"neutral","sentiment_score":-0.0007424131035804749}],"sentiment":"neutral","sentiment_score":-0.20106320674049444,"num_words":29,"start":202.67,"end":210.84999},{"sentences":[{"text":"Right.","start":219.465,"end":219.785,"sentiment":"neutral","sentiment_score":0.0022439584136009216},{"text":"Okay.","start":219.785,"end":220.185,"sentiment":"neutral","sentiment_score":0.006174476817250252},{"text":"So it won't yeah.","start":220.185,"end":221.14499,"sentiment":"neutral","sentiment_score":-0.05507293902337551},{"text":"Okay.","start":221.14499,"end":221.465,"sentiment":"neutral","sentiment_score":-0.04482602700591087},{"text":"So that won't alright.","start":221.465,"end":222.765,"sentiment":"neutral","sentiment_score":-0.06407160498201847}],"sentiment":"neutral","sentiment_score":-0.046635069799694145,"num_words":11,"start":219.465,"end":222.765},{"sentences":[{"text":"So we won't see a change in that now from now to November, December next end of the year sort of thing, I guess.","start":223.625,"end":231.885,"sentiment":"neutral","sentiment_score":-0.09605156164616346},{"text":"Yep.","start":232.44,"end":232.94,"sentiment":"neutral","sentiment_score":0.30752161145210266},{"text":"Yep.","start":236.68001,"end":237.18001,"sentiment":"neutral","sentiment_score":0.08814480900764465},{"text":"Yeah.","start":246.28,"end":246.78,"sentiment":"neutral","sentiment_score":-0.10503637790679932},{"text":"Alright.","start":249.065,"end":249.565,"sentiment":"neutral","sentiment_score":0.07568353414535522}],"sentiment":"neutral","sentiment_score":-0.06924728224320072,"num_words":28,"start":223.625,"end":249.565},{"sentences":[{"text":"I guess the other thing is, obviously, you guys are watching the market as close as everyone else, and nobody expected this carry on from Trump.","start":250.265,"end":258.365,"sentiment":"neutral","sentiment_score":-0.180606938038881},{"text":"So so was there anything you could see see that could change to put us in a better position?","start":261.625,"end":269.19998,"sentiment":"neutral","sentiment_score":-0.10504775729618575},{"text":"I suppose everybody's looking for that at the moment.","start":269.26,"end":271.68,"sentiment":"neutral","sentiment_score":-0.1239821347925398},{"text":"Yeah.","start":274.46,"end":274.96,"sentiment":"neutral","sentiment_score":-0.12628386914730072},{"text":"Yep.","start":275.82,"end":276.32,"sentiment":"neutral","sentiment_score":-0.0849476307630539}],"sentiment":"neutral","sentiment_score":-0.14319211590502942,"num_words":56,"start":250.265,"end":276.32},{"sentences":[{"text":"Okay.","start":303.88998,"end":304.305,"sentiment":"positive","sentiment_score":0.42746859788894653},{"text":"Okay.","start":316.145,"end":316.645,"sentiment":"neutral","sentiment_score":0.09140288084745408},{"text":"Yep.","start":336.275,"end":336.775,"sentiment":"neutral","sentiment_score":-0.28164583444595337},{"text":"Yes.","start":357.705,"end":358.205,"sentiment":"neutral","sentiment_score":0.08279237151145935},{"text":"Yep.","start":365.6925,"end":366.1925,"sentiment":"neutral","sentiment_score":-0.14909318089485168}],"sentiment":"neutral","sentiment_score":0.03418496698141098,"num_words":5,"start":303.88998,"end":366.1925},{"sentences":[{"text":"Okay.","start":388.16,"end":388.66,"sentiment":"neutral","sentiment_score":0.10654979944229126},{"text":"Okay.","start":392.405,"end":392.905,"sentiment":"neutral","sentiment_score":0.054355598986148834},{"text":"Yes.","start":410.61,"end":411.11,"sentiment":"neutral","sentiment_score":0.04099475219845772},{"text":"Yes, What about a change of a what about a change of a GFC?","start":448.21,"end":461.435,"sentiment":"neutral","sentiment_score":-0.22061781638434955},{"text":"That'd be Yeah.","start":512.005,"end":523.46,"sentiment":"neutral","sentiment_score":0.13184191100299358}],"sentiment":"neutral","sentiment_score":-0.12456117728725076,"num_words":20,"start":388.16,"end":523.46},{"sentences":[{"text":"I suppose that's probably where we're feeling it at the moment because we're still seeing a good gain in the housing market, and we stepped out of that in November and put everything into shares.","start":523.46,"end":535.14,"sentiment":"neutral","sentiment_score":0.07204101715636041},{"text":"And just now locked at it.","start":535.14,"end":537.145,"sentiment":"neutral","sentiment_score":-0.009464765898883343},{"text":"So the heads the other way, and the housing market's still creeping.","start":537.145,"end":540.505,"sentiment":"neutral","sentiment_score":-0.1762437786286076},{"text":"So, yeah, I guess if we'd keep the if we'd keep the property, we'd be looking at probably another 50 or 60 gain between then and now.","start":540.505,"end":548.98505,"sentiment":"neutral","sentiment_score":0.03286338421619601},{"text":"So yeah.","start":548.98505,"end":549.965,"sentiment":"neutral","sentiment_score":0.021861663088202477}],"sentiment":"neutral","sentiment_score":0.015618980018899026,"num_words":82,"start":523.46,"end":549.965},{"sentences":[{"text":"Yep.","start":564.36,"end":564.86,"sentiment":"neutral","sentiment_score":-0.23803064227104187},{"text":"Yep.","start":574.015,"end":574.515,"sentiment":"neutral","sentiment_score":-0.017860952764749527},{"text":"No.","start":597.075,"end":597.395,"sentiment":"neutral","sentiment_score":-0.08517239987850189},{"text":"Definitely not.","start":597.395,"end":598.375,"sentiment":"neutral","sentiment_score":-0.08791890367865562},{"text":"Yes.","start":604.115,"end":604.615,"sentiment":"neutral","sentiment_score":0.004906030371785164}],"sentiment":"neutral","sentiment_score":-0.08533262864996989,"num_words":6,"start":564.36,"end":604.615},{"sentences":[{"text":"Not.","start":631.645,"end":632.145,"sentiment":"neutral","sentiment_score":-0.22352971136569977},{"text":"Okay.","start":655.555,"end":656.055,"sentiment":"neutral","sentiment_score":-0.21680042147636416},{"text":"Yep.","start":666.835,"end":667.335,"sentiment":"neutral","sentiment_score":-0.27337005734443665},{"text":"Yep.","start":667.47504,"end":667.97504,"sentiment":"neutral","sentiment_score":-0.26066669821739197},{"text":"Yep.","start":672.93,"end":673.43,"sentiment":"neutral","sentiment_score":-0.2314032018184662}],"sentiment":"neutral","sentiment_score":-0.24115401804447173,"num_words":5,"start":631.645,"end":673.43},{"sentences":[{"text":"Yep.","start":689.675,"end":690.175,"sentiment":"neutral","sentiment_score":-0.12487882375717164},{"text":"Yeah.","start":699.43,"end":699.67,"sentiment":"neutral","sentiment_score":0.023915845900774},{"text":"I watch it every day.","start":699.67,"end":701.05,"sentiment":"neutral","sentiment_score":0.020499632507562638},{"text":"Yep.","start":701.27,"end":701.67,"sentiment":"neutral","sentiment_score":0.03408696502447128},{"text":"So what is what is silver doing?","start":701.67,"end":704.81,"sentiment":"neutral","sentiment_score":-0.020886313702378954}],"sentiment":"neutral","sentiment_score":-0.007372136414051057,"num_words":15,"start":689.675,"end":704.81},{"sentences":[{"text":"Okay.","start":714.965,"end":715.465,"sentiment":"neutral","sentiment_score":-0.019276956096291546},{"text":"So we've obviously, when we get towards the end of the year, we do wanna pull some, like we discussed.","start":720.35,"end":726.52997,"sentiment":"neutral","sentiment_score":0.07010696195065975},{"text":"Yep.","start":727.23,"end":727.73,"sentiment":"neutral","sentiment_score":0.2357780933380127},{"text":"So, yeah, obviously, we'll there's not any issue in pulling that at at all.","start":728.35,"end":734.44995,"sentiment":"neutral","sentiment_score":0.16290111201150076},{"text":"I mean, what's what's the process for that?","start":734.615,"end":737.19495,"sentiment":"neutral","sentiment_score":0.0002107708714902401}],"sentiment":"neutral","sentiment_score":0.08865777525881474,"num_words":44,"start":714.965,"end":737.19495},{"sentences":[{"text":"Yep.","start":752.25,"end":752.75,"sentiment":"neutral","sentiment_score":0.06665576994419098},{"text":"Okay.","start":755.13,"end":755.63,"sentiment":"neutral","sentiment_score":0.009608924388885498},{"text":"Okay.","start":762.01,"end":762.51,"sentiment":"neutral","sentiment_score":0.12268461287021636},{"text":"Okay.","start":773.085,"end":773.585,"sentiment":"neutral","sentiment_score":0.1910757422447205},{"text":"Alright.","start":779.45,"end":779.93,"sentiment":"neutral","sentiment_score":-0.0527523085474968}],"sentiment":"neutral","sentiment_score":0.0674545481801033,"num_words":5,"start":752.25,"end":779.93},{"sentences":[{"text":"Let's say how much how much notice do you need to be able to do that?","start":779.93,"end":784.41,"sentiment":"neutral","sentiment_score":-0.17553813150152564},{"text":"Obviously, once we get to 65, I wanna be I wanna be doing that because we've got plans to put that elsewhere at this stage.","start":784.41,"end":792.055,"sentiment":"neutral","sentiment_score":-0.11230957686901093},{"text":"Yep.","start":792.755,"end":793.255,"sentiment":"neutral","sentiment_score":0.005317916627973318},{"text":"Oh, okay.","start":797.395,"end":798.135,"sentiment":"neutral","sentiment_score":0.11471809819340706},{"text":"Okay.","start":801.075,"end":801.575,"sentiment":"neutral","sentiment_score":0.21786072850227356}],"sentiment":"neutral","sentiment_score":-0.11474965964961382,"num_words":45,"start":779.93,"end":801.575},{"sentences":[{"text":"Okay.","start":808.05,"end":808.55,"sentiment":"neutral","sentiment_score":0.15131688117980957},{"text":"Okay.","start":820.47504,"end":820.97504,"sentiment":"neutral","sentiment_score":-0.04180455207824707},{"text":"Yep.","start":835.53,"end":836.03,"sentiment":"neutral","sentiment_score":0.05028321593999863},{"text":"Okay.","start":836.25,"end":836.73,"sentiment":"neutral","sentiment_score":0.06850499659776688},{"text":"Sounds good.","start":836.73,"end":837.45,"sentiment":"neutral","sentiment_score":0.315378800034523}],"sentiment":"neutral","sentiment_score":0.14317635695139566,"num_words":6,"start":808.05,"end":837.45},{"sentences":[{"text":"No.","start":837.45,"end":837.77,"sentiment":"neutral","sentiment_score":-0.09458186477422714},{"text":"It certainly won't be 80 won't be more than 80%, but yeah.","start":837.77,"end":842.11,"sentiment":"neutral","sentiment_score":-0.09779415248582761},{"text":"Okay.","start":842.25,"end":842.75,"sentiment":"neutral","sentiment_score":0.13998717069625854},{"text":"That sounds good.","start":843.165,"end":844.225,"sentiment":"positive","sentiment_score":0.4536360998948415},{"text":"I hope it's not.","start":844.365,"end":845.40497,"sentiment":"neutral","sentiment_score":0.09628533199429512}],"sentiment":"neutral","sentiment_score":0.02942500494065739,"num_words":21,"start":837.45,"end":845.40497},{"sentences":[{"text":"I hope we don't get down to that point.","start":845.40497,"end":847.425,"sentiment":"neutral","sentiment_score":-0.20121103939082888},{"text":"Yep.","start":865.35,"end":865.85,"sentiment":"neutral","sentiment_score":0.003928410820662975},{"text":"Yep.","start":872.755,"end":873.255,"sentiment":"neutral","sentiment_score":-0.16791757941246033},{"text":"Yeah.","start":877.635,"end":877.875,"sentiment":"neutral","sentiment_score":-0.0900350958108902},{"text":"I know.","start":877.875,"end":878.53503,"sentiment":"neutral","sentiment_score":-0.11914830654859543}],"sentiment":"neutral","sentiment_score":-0.1645157308583813,"num_words":14,"start":845.40497,"end":878.53503},{"sentences":[{"text":"Isn't it funny, though?","start":878.995,"end":880.275,"sentiment":"neutral","sentiment_score":-0.08200221508741379},{"text":"Yeah.","start":880.275,"end":880.59503,"sentiment":"neutral","sentiment_score":-0.061729781329631805},{"text":"One person can have that much influence over the world.","start":880.59503,"end":883.155,"sentiment":"neutral","sentiment_score":-0.12036926820874214},{"text":"I mean, this is this is his issue at the moment.","start":883.155,"end":885.69,"sentiment":"neutral","sentiment_score":-0.21662299199537796},{"text":"What's the next one he wants to take over and yeah.","start":885.69,"end":889.95,"sentiment":"neutral","sentiment_score":-0.05750815739685839}],"sentiment":"neutral","sentiment_score":-0.12456416127246779,"num_words":37,"start":878.995,"end":889.95},{"sentences":[{"text":"Yeah.","start":891.45,"end":891.95,"sentiment":"neutral","sentiment_score":-0.08148905634880066},{"text":"I know.","start":895.21,"end":895.95,"sentiment":"neutral","sentiment_score":-0.18524250388145447},{"text":"No.","start":902.375,"end":902.695,"sentiment":"neutral","sentiment_score":-0.11050781607627869},{"text":"But I think yeah.","start":902.695,"end":904.455,"sentiment":"neutral","sentiment_score":-0.07008115947246552},{"text":"Obviously, in the background, he's benefiting, and other people that are aligned with him benefit.","start":904.455,"end":909.03503,"sentiment":"neutral","sentiment_score":0.032776826371749244}],"sentiment":"neutral","sentiment_score":-0.015267570543548336,"num_words":23,"start":891.45,"end":909.03503},{"sentences":[{"text":"So yep, it's wrong.","start":909.175,"end":912.38,"sentiment":"neutral","sentiment_score":-0.017516942811198533},{"text":"Somebody needs to take them out.","start":912.38,"end":914.08,"sentiment":"negative","sentiment_score":-0.5421804388364156},{"text":"I didn't say that.","start":914.22003,"end":915.36,"sentiment":"neutral","sentiment_score":-0.19287991523742676},{"text":"Yeah.","start":920.14,"end":920.64,"sentiment":"neutral","sentiment_score":0.005470938980579376},{"text":"So sorry.","start":921.66003,"end":924.205,"sentiment":"neutral","sentiment_score":-0.03194446302950382}],"sentiment":"neutral","sentiment_score":-0.24429929719361312,"num_words":17,"start":909.175,"end":924.205},{"sentences":[{"text":"Yeah.","start":924.265,"end":924.745,"sentiment":"neutral","sentiment_score":-0.0006056223064661026},{"text":"So if we do draw down, what that that can go straight to our personal bank account for us to do what what we need?","start":924.745,"end":932.105,"sentiment":"neutral","sentiment_score":0.024702353850007058},{"text":"Yes.","start":932.105,"end":932.425,"sentiment":"neutral","sentiment_score":0.0976739376783371},{"text":"Okay.","start":932.425,"end":932.745,"sentiment":"neutral","sentiment_score":0.12056780606508256},{"text":"So no issues there.","start":932.745,"end":934.125,"sentiment":"neutral","sentiment_score":0.10760347731411457}],"sentiment":"neutral","sentiment_score":0.03955027740448713,"num_words":32,"start":924.265,"end":934.125},{"sentences":[{"text":"Yep.","start":934.185,"end":934.59,"sentiment":"neutral","sentiment_score":0.09973926842212676},{"text":"Okay.","start":951.075,"end":951.575,"sentiment":"neutral","sentiment_score":0.2113518267869949},{"text":"That's fine.","start":952.67505,"end":960.03503,"sentiment":"neutral","sentiment_score":0.1768607422709465},{"text":"That's fine.","start":960.03503,"end":960.85504,"sentiment":"neutral","sentiment_score":0.2685473710298538},{"text":"Okay.","start":965.23004,"end":965.73004,"sentiment":"neutral","sentiment_score":0.18314866721630096}],"sentiment":"neutral","sentiment_score":0.19786514128957475,"num_words":7,"start":934.185,"end":965.73004},{"sentences":[{"text":"That's fine.","start":967.23004,"end":967.87,"sentiment":"neutral","sentiment_score":0.19053931534290314},{"text":"Okay.","start":967.87,"end":968.19,"sentiment":"neutral","sentiment_score":0.11730636656284332},{"text":"Well, we'll give you plenty of notice anyway of what what our thoughts are and what the amount is and so forth.","start":968.19,"end":973.71,"sentiment":"neutral","sentiment_score":0.0916016586124897},{"text":"Okay.","start":973.71,"end":974.21,"sentiment":"neutral","sentiment_score":0.1776084154844284},{"text":"Perfect.","start":974.535,"end":975.035,"sentiment":"positive","sentiment_score":0.5107479691505432}],"sentiment":"neutral","sentiment_score":0.11859177301327388,"num_words":27,"start":967.23004,"end":975.035},{"sentences":[{"text":"Okay.","start":983.815,"end":984.315,"sentiment":"neutral","sentiment_score":0.03076210804283619},{"text":"Will do.","start":989.33496,"end":990.075,"sentiment":"neutral","sentiment_score":0.010256439447402954},{"text":"Okay.","start":1004.91003,"end":1005.41003,"sentiment":"neutral","sentiment_score":0.011827230453491213},{"text":"Okay.","start":1016.025,"end":1016.505,"sentiment":"neutral","sentiment_score":0.2890286445617676},{"text":"Perfect.","start":1016.505,"end":1017.005,"sentiment":"positive","sentiment_score":0.7823916077613831}],"sentiment":"neutral","sentiment_score":0.189087078285714,"num_words":6,"start":983.815,"end":1017.005},{"sentences":[{"text":"That's great.","start":1017.065,"end":1017.785,"sentiment":"positive","sentiment_score":0.8268027305603027},{"text":"Alright.","start":1017.785,"end":1018.185,"sentiment":"positive","sentiment_score":0.527005136013031},{"text":"Well Thank you.","start":1018.185,"end":1019.055,"sentiment":"positive","sentiment_score":0.6496246953805288},{"text":"Thanks, Dana.","start":1019.305,"end":1020.205,"sentiment":"positive","sentiment_score":0.6120089888572693},{"text":"Okay.","start":1024.0709,"end":1024.3109,"sentiment":"positive","sentiment_score":0.4454187750816345}],"sentiment":"positive","sentiment_score":0.6443246040079329,"num_words":9,"start":1017.065,"end":1024.3109},{"sentences":[{"text":"You too.","start":1024.3109,"end":1024.9509,"sentiment":"positive","sentiment_score":0.43503615260124207},{"text":"Okay.","start":1024.9509,"end":1025.2709,"sentiment":"neutral","sentiment_score":0.30431026220321655},{"text":"Thank you.","start":1025.2709,"end":1025.8309,"sentiment":"positive","sentiment_score":0.696447879076004},{"text":"Bye bye.","start":1025.8309,"end":1026.5709,"sentiment":"neutral","sentiment_score":0.3268277794122696},{"text":"Bye.","start":1027.2709,"end":1027.7709,"sentiment":"neutral","sentiment_score":-0.11869116872549056}],"sentiment":"positive","sentiment_score":0.38778033945709467,"num_words":8,"start":1024.3109,"end":1027.7709}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Bill\n\nChannel 0: Hi, Phil. It's Dana from\n\nChannel 1: speaking.\n\nChannel 0: Okie Financial. How are you today?\n\nChannel 1: Yeah. Good. Thanks. Yourself?\n\nChannel 0: I'm very well. Thank you. Thanks so much for asking. I had you guys booked in this afternoon for a bit of a catch up. Is now still a good time there for you?\n\nChannel 1: Yeah. That's fine. Thank you.\n\nChannel 0: Yep. Fantastic. Before we jump into the call, I do just have to let you know we do record our calls for quality and training purposes. Are you both happy for me to proceed with that?\n\nChannel 1: Yeah. That's fine. Yep.\n\nChannel 0: Lovely. And I'll just do security there with you as well. Just one of you is fine. Just your full name, date of birth, and address I should have on file.\n\nChannel 1: Philip Graham Alexander. '28\n\nChannel 0: Yep.\n\nChannel 1: October\n\nChannel 0: Yep.\n\nChannel 1: 7 Slash 42 Channel Street, Cleveland,\n\nChannel 0: Beautiful.\n\nChannel 1: which is\n\nChannel 0: Thank\n\nChannel 1: probably\n\nChannel 0: you\n\nChannel 1: not\n\nChannel 0: so much.\n\nChannel 1: I we we have updated the address, haven't we?\n\nChannel 0: Yes. I have that one in the back end here. I've got another one here. What's the newer address?\n\nChannel 1: 7 Bar 42 Cleveland\n\nChannel 0: Oh,\n\nChannel 1: at Channel\n\nChannel 0: okay.\n\nChannel 1: Street. Yeah.\n\nChannel 0: No.\n\nChannel 1: That's\n\nChannel 0: It's here.\n\nChannel 1: the\n\nChannel 0: I've\n\nChannel 1: latest.\n\nChannel 0: got an okay.\n\nChannel 1: Guanabao,\n\nChannel 0: I've got an older one here.\n\nChannel 1: yeah,\n\nChannel 0: Yeah.\n\nChannel 1: in Trade\n\nChannel 0: Yep.\n\nChannel 1: Court. You can yeah. Well, I think we when we spoke to Jack last week, we deleted\n\nChannel 0: Yep.\n\nChannel 1: that\n\nChannel 0: Updated\n\nChannel 1: one.\n\nChannel 0: that.\n\nChannel 1: Yep.\n\nChannel 0: No worries. I'll go back and update that for you. It's not a problem at all. Thanks so much. How's everything going with the new house?\n\nChannel 1: Yeah. Good. Yeah. We're only renting\n\nChannel 0: Yep.\n\nChannel 1: at the moment till the apartment's\n\nChannel 0: Yep.\n\nChannel 1: ready. Yeah.\n\nChannel 0: Yep. Beautiful. Have they given you a bit of a time frame on when that should be ready to go?\n\nChannel 1: Early twenty eight.\n\nChannel 0: Oh, wow. So brand brand new. I know you were buying something. Your Wilson's truck was brand brand new. It's off the plan.\n\nChannel 1: Yeah. So it is off the plan. Yeah.\n\nChannel 0: Yeah.\n\nChannel 1: Yep.\n\nChannel 0: Beautiful. No. That's exciting. Well, hopefully, they keep on schedule for you. That sounds fantastic.\n\nChannel 1: Yeah.\n\nChannel 0: I just wanted to kind of touch base and do a bit of a catch up with you. I know as part of the advice, I did mention I was gonna do catch ups with you guys and check-in sort of every six months or so. It has\n\nChannel 1: Yep.\n\nChannel 0: only been about three months since we've gone through the implementation side of things. So sorry. But I know there's a lot of volatility in the market out there at the moment, so I just wanted\n\nChannel 1: Yeah.\n\nChannel 0: to make sure we touch base and have a chat with you guys and see how you're feeling, and make sure we are doing our due diligence to keep keep up to date with you and let you know we are still watching. We are here. So do you guys have any questions at the moment? I know you've probably been looking at the Superfund watching the markets. Is there any kind of concerns or anything that you sort of question wise you might have for me at the moment?\n\nChannel 1: I did have a question about the adviser fees. So, obviously,\n\nChannel 0: Mhmm.\n\nChannel 1: your fee came out, but\n\nChannel 0: Yes.\n\nChannel 1: to date, we're just under 10,000 that we've paid out\n\nChannel 0: So\n\nChannel 1: in fees since we've opened this account. So I don't they're just under 1,000 of adviser fees go out on the nineteenth.\n\nChannel 0: I'm just gonna pull up the transaction history for you and have a bit of a look. So\n\nChannel 1: It just seems to be all these little fees that keep coming going keep coming out. Nothing's going\n\nChannel 0: yeah.\n\nChannel 1: in.\n\nChannel 0: At the moment yeah. Yeah. So I can see the ongoing adviser fee does come out there. On the very front, it does note that we do cap that. So because your balance is above that $600,000, like, you won't pay any more than that 9,900, so it essentially comes out at the 1.65% and then caps at that 9,900.\n\nSo they're sort of just working it out and how much should come out for the adviser fees, so you won't go over that that that that amount. It does show caps\n\nChannel 1: Okay.\n\nChannel 0: on the on the front there. Okay?\n\nChannel 1: Alright.\n\nChannel 0: And I'll\n\nChannel 1: I\n\nChannel 0: keep\n\nChannel 1: thought\n\nChannel 0: I'll keep\n\nChannel 1: sorry.\n\nChannel 0: that in\n\nChannel 1: I\n\nChannel 0: mind.\n\nChannel 1: thought that adviser fee was a lot less than that. I thought Yeah. For some reason, I had my mind 6 and a half. Okay.\n\nChannel 0: It's yeah. No. It's 1.65%. It is capped at balances at at 600,000, so it's capped at 9,900.\n\nChannel 1: Right. Okay. So\n\nChannel 0: Yeah.\n\nChannel 1: it won't yeah. Okay. So that won't alright.\n\nChannel 0: Yeah.\n\nChannel 1: So we won't see a change in that now from now to November, December next end of the year sort of thing,\n\nChannel 0: Yeah.\n\nChannel 1: I guess.\n\nChannel 0: Yeah. That's okay.\n\nChannel 1: Yep.\n\nChannel 0: I'll make sure I keep an eye on it to make sure it does do what it's supposed to. But yeah.\n\nChannel 1: Yep.\n\nChannel 0: No. They do we do cap that. And on the super fund there, it does actually say at the bottom around the adviser fee section. I can definitely see it does show that it is capped at that balance. So I'll make sure it\n\nChannel 1: Yeah.\n\nChannel 0: doesn't go over that in any way, shape, or form for you.\n\nChannel 1: Alright.\n\nChannel 0: Okay?\n\nChannel 1: I\n\nChannel 0: All\n\nChannel 1: guess the\n\nChannel 0: good.\n\nChannel 1: other thing is, obviously, you guys are watching the market as close as everyone else, and nobody\n\nChannel 0: Abs\n\nChannel 1: expected\n\nChannel 0: absolutely.\n\nChannel 1: this carry on from\n\nChannel 0: No.\n\nChannel 1: Trump.\n\nChannel 0: Absolutely not. Yeah. Definitely. I\n\nChannel 1: So\n\nChannel 0: did have a bit of you're right. Sorry.\n\nChannel 1: so was there anything you could see see that could change to put us in a better position? I suppose everybody's looking for that at the moment.\n\nChannel 0: Yeah. It's realistically, everything has sort of been\n\nChannel 1: Yeah.\n\nChannel 0: affected. So on\n\nChannel 1: Yep.\n\nChannel 0: the sort of international front, the war is kind of where everything is really coming from with Trump tweeting. I mean, I had a look at your portfolio last week to sort of see where things are at, and it did show growth wise the it was down about 3.37%. So that was as a dollar figure, it was about 30,000. From there, it has kinda come back. We have seen a bit of a recovery again late last week.\n\nIt did again early this week, and then today, we've seen a bit more of a recovery as well. So last night,\n\nChannel 1: Okay.\n\nChannel 0: The US markets were really good. They had sort of stabilized a little bit there. Today, the ASX 200 index is up by 2.2%, so we have seen a little bit of a recovery there.\n\nChannel 1: Okay.\n\nChannel 0: But at the moment, we are also being hit on a secondary point. So because we have a really good jobs market, we also have high inflation at the moment. So we're kind of being hit by the high inflation on our domestic side as well as what's happening in Iran and with the oil prices overseas. So it is hitting us a little bit there. I we are watching things.\n\nThere's sort of nowhere\n\nChannel 1: Yep.\n\nChannel 0: that I would recommend we change to. All these investments that you guys are invested in have withstood this kind of market change before. The good thing is that you guys are not in sort of a high growth or an aggressive or an growth portfolio. We're sitting in that sort of balanced portfolio. So we do have more in the way of the fixed interest.\n\nWe have more bonds, and we do have more of those low risk\n\nChannel 1: Yes.\n\nChannel 0: investments. They, unfortunately, don't stop all of the market volatility. We are still gonna see it, but, yeah, thankfully, at the moment, not\n\nChannel 1: Yep.\n\nChannel 0: seeing it like you would if you were in more of a high risk environment. So we do need to withstand what's happening. All these investments you're in have been through global crisis as the GFC, the COVID crisis. All the bonds and fixed interest have been through. Times of high inflation have come through on the other side, so none of these have ever gone bust before.\n\nWe're looking at\n\nChannel 1: Okay.\n\nChannel 0: high quality investments that have withstood market volatility. So it is\n\nChannel 1: Okay.\n\nChannel 0: not easy to to sort of watch, and the more we are looking at it, the more we see those fluctuations, and it absolutely can play with us. But, yeah, we just have to keep watching at the moment, sort of see what's going to happen. If there's any really big red flags that we do see, we'll make sure we let you know. But\n\nChannel 1: Yes.\n\nChannel 0: at the moment, the market can recover out of this. We hope it doesn't go on too long. We just have to wait and see. No one really knows. We did meet with some we do get to meet a lot of economists and investment managers and things as part of our role, which is really cool.\n\nWe did meet with the the BlackRock economists yesterday, and they were talking about, you know, they don't know how long everything's gonna go on for, but they're certainly hoping not long. They do sort of see where there could be high inflation moving forward as well depending on what happens with the overseas oil prices and everything in Iran as well. So we just\n\nChannel 1: Yes,\n\nChannel 0: have to wait and see what's happening. Everyone's kinda surmising on what's gonna happen here and there. I've we've seen economists talk about inflation decreasing as well, so\n\nChannel 1: What\n\nChannel 0: we\n\nChannel 1: about\n\nChannel 0: don't really\n\nChannel 1: a change\n\nChannel 0: know.\n\nChannel 1: of a what about a change of a GFC?\n\nChannel 0: Yeah. At the moment, the housing price the housing market is still really good, so it's I don't see a a problem in that area. I think it's all kind of focused around the high inflation we have at the moment with spending capacity and the oil prices. I think the biggest thing is the oil prices, and are we gonna have enough oil? Can we all still travel?\n\nAnd if oil basically disappears in the country, we all come to a halt, and that is gonna be a huge, huge problem. That in itself could cause something very similar, if not worse, than the GFC, but we are hoping that our government is doing enough to sort of prevent that from happening. Because if that happens, the whole country stops, and it's not just us. There's a lot of other countries that also stop there. So we do kinda have to hope that that's not gonna come to play.\n\nThe housing market is still really strong at the moment. I've spoken to a lot of brokers and a lot of real estate\n\nChannel 1: That'd\n\nChannel 0: agents\n\nChannel 1: be\n\nChannel 0: who are still selling, and we still have a really good jobs market at the moment as well. So we're still seeing a lot of spending, which is sort of playing to that high inflation. So we just\n\nChannel 1: Yeah.\n\nChannel 0: have to\n\nChannel 1: I\n\nChannel 0: sort\n\nChannel 1: suppose\n\nChannel 0: of wait and see. Yeah.\n\nChannel 1: that's\n\nChannel 0: Sorry.\n\nChannel 1: probably where we're feeling it at the moment because we're still seeing a good gain\n\nChannel 0: Yeah.\n\nChannel 1: in the housing market, and we stepped out of that in November and put everything\n\nChannel 0: Yeah.\n\nChannel 1: into shares. And just\n\nChannel 0: Yeah.\n\nChannel 1: now locked at it. So the heads the other way, and the housing market's still creeping. So,\n\nChannel 0: Yeah.\n\nChannel 1: yeah, I guess if\n\nChannel 0: Yeah.\n\nChannel 1: we'd keep the if we'd keep the property, we'd be looking at probably another 50 or 60 gain between\n\nChannel 0: Yeah.\n\nChannel 1: then and now. So yeah.\n\nChannel 0: Yeah. The the biggest thing I think with the housing market is where does it stop? Because at some point, the housing market is gonna out possibly out price new new buyers. People aren't aren't gonna be able to afford or service a loan. They're just gonna have the loans.\n\nIt's gonna be too\n\nChannel 1: Yep.\n\nChannel 0: expensive to pay back, especially if interest rates keep rising. So if this inflation continues, it could have a bit of a pullback on the housing market a little bit,\n\nChannel 1: Yep.\n\nChannel 0: but I think housing is still gonna be a good place to be. All these investments are still quality. They're still good. They still will see recovery. We just have to sort of wait for that to come through.\n\nI know one of the things we did talk about was with your contributions coming in because you do have that CDT tax bill at the end of the year. It's probably best not to put your contributions at the moment. Keep them still in the\n\nChannel 1: No.\n\nChannel 0: bank account\n\nChannel 1: Definitely\n\nChannel 0: there. Keep\n\nChannel 1: not.\n\nChannel 0: a little bit in cash, and we'll sort of track things a little bit further down and sort of see where we're heading in the next few months.\n\nChannel 1: Yes.\n\nChannel 0: But we just have to wait and see at this point. All these investments have withstood ups and downs in the market. It's all about waiting. As I said, you're not taking a huge amount of risk in the market. You do have growth investments as well as defensive.\n\nYou diversified across the different asset classes, the different industries, and everyone is feeling it as well, industry funds as well. No one is kind of getting any amazing gains out of the market at the moment, and all\n\nChannel 1: Not.\n\nChannel 0: the ups and downs we're seeing is emotional reactions. So, you know, institutional investors are mostly keeping a lot of the investments. They understand they're high quality, and they take advantages of market dips, whereas most retail investors like moms and dads and normal everyday Australians are reading what's happening in the news. If something comes out in the news one day that's quite concerning, there'll be a bit of a sell off the next day because people\n\nChannel 1: Okay.\n\nChannel 0: react to things emotionally. So this is a lot of emotional reactions to a bit of unnerving in the market, people not sure about what's happening with oil prices, scared about what's happening in Iran, and\n\nChannel 1: Yep.\n\nChannel 0: concerned about\n\nChannel 1: Yep.\n\nChannel 0: the high inflation there. So there's a lot of emotional reactions from human beings at this point,\n\nChannel 1: Yep.\n\nChannel 0: and we just wanna make sure we don't take those emotional reactions. We allow the portfolio to come back. So whilst you're seeing, at the moment, it is showing 22,000 as a negative. So it is showing a bit of a 2.35% drop at the moment,\n\nChannel 1: Yep.\n\nChannel 0: but you haven't lost anything because we haven't sold anything out of there yet. Your portfolio can still recover and has seen days of recovery points in there slowly, so we\n\nChannel 1: Yeah.\n\nChannel 0: just\n\nChannel 1: I\n\nChannel 0: need\n\nChannel 1: watch\n\nChannel 0: to let\n\nChannel 1: it\n\nChannel 0: it\n\nChannel 1: every\n\nChannel 0: go.\n\nChannel 1: day. Yep.\n\nChannel 0: See. Yeah.\n\nChannel 1: So what is\n\nChannel 0: I bet you are.\n\nChannel 1: what is silver doing?\n\nChannel 0: Silver at the moment is the same as everything else. Gold and silver have seen a little bit of a dip as well with the high inflationary errors. I'm just gonna have a\n\nChannel 1: Okay.\n\nChannel 0: look at what the price of silver has done today.\n\nChannel 1: So\n\nChannel 0: Let's see.\n\nChannel 1: we've obviously, when we get towards the end of the year, we do wanna pull some, like we\n\nChannel 0: Yes.\n\nChannel 1: discussed.\n\nChannel 0: Yep.\n\nChannel 1: Yep. So, yeah, obviously, we'll there's not any issue in pulling that at at all. I mean, what's\n\nChannel 0: No. Well\n\nChannel 1: what's the process for that?\n\nChannel 0: yes. So at the moment, we've got the c d d c CDT bill covered with the AAA cash. Depending on how much you need once you do turn 65, that was also that discussion of withdrawing some money as well. We just\n\nChannel 1: Yep.\n\nChannel 0: need to sort of see where we pull that from, whether\n\nChannel 1: Okay.\n\nChannel 0: we do have to cement some losses in order to draw those down or whether we can draw it out of some of the expensive assets. So we'll see where\n\nChannel 1: Okay.\n\nChannel 0: the money is at the moment, where we see the recovery, where the losses and gains are, and how we maybe draw that out proportionately to benefit you guys. If\n\nChannel 1: Okay.\n\nChannel 0: there are some losses that we maybe use to offset some of the gains within the portfolio, we can always do that as well. So it's\n\nChannel 1: Alright.\n\nChannel 0: hard to\n\nChannel 1: Let's\n\nChannel 0: summarize\n\nChannel 1: say how much how much notice do you need to be able to do that? Obviously, once we\n\nChannel 0: yeah.\n\nChannel 1: get to 65, I wanna be I wanna be doing that because we've got plans to put that elsewhere at\n\nChannel 0: Yep.\n\nChannel 1: this stage.\n\nChannel 0: Yep. Yep. No.\n\nChannel 1: Yep.\n\nChannel 0: Absolutely. So probably about a week out from you turning 65, let\n\nChannel 1: Oh,\n\nChannel 0: me\n\nChannel 1: okay.\n\nChannel 0: know. We can have the forms basically ready to go. We\n\nChannel 1: Okay.\n\nChannel 0: can have them signed on your 60 birthday, and then straight after that, we can all we can initiate the sell downs.\n\nChannel 1: Okay.\n\nChannel 0: With North, we can also if we're not selling down or not withdrawing more than 80%, we can also call them and sort of ask if they can have those have the funds withdrawn a bit quicker as well. So\n\nChannel 1: Okay.\n\nChannel 0: we can look at what's happening with the portfolio, where we draw out of, how we do it in a tax effective manner for you, and then we can also, you know, try to get North to help us by withdrawing the funds prior to the full sell down if it's only a smaller amount of money than what we need. Okay?\n\nChannel 1: Yep. Okay.\n\nChannel 0: Yeah.\n\nChannel 1: Sounds good.\n\nChannel 0: That's\n\nChannel 1: No.\n\nChannel 0: okay.\n\nChannel 1: It certainly won't be 80 won't be more than 80%, but\n\nChannel 0: Yeah.\n\nChannel 1: yeah. Okay.\n\nChannel 0: Perfect.\n\nChannel 1: That sounds good. I\n\nChannel 0: All\n\nChannel 1: hope\n\nChannel 0: good.\n\nChannel 1: it's not. I hope we don't get down to that point.\n\nChannel 0: It it no. I hope it's not. I'm really hoping things sort of start to even out a little bit as well because, I mean, even for myself, I invest in and outside of super, and my portfolio has seen a huge drop in the last couple of months. So I would like to see it all come back and see greater gains. We\n\nChannel 1: Yep.\n\nChannel 0: just have to sort of wait and see at this point. There's too much uncertainty with what's happening, and it's the biggest part of that is that Trump, unfortunately,\n\nChannel 1: Yep.\n\nChannel 0: does one thing and acts a different way, and it makes markets you know, it makes markets\n\nChannel 1: Yeah.\n\nChannel 0: have\n\nChannel 1: I\n\nChannel 0: a bit\n\nChannel 1: know.\n\nChannel 0: of a a jiggered\n\nChannel 1: Isn't\n\nChannel 0: reaction.\n\nChannel 1: it funny, though? Yeah. One person\n\nChannel 0: Yeah.\n\nChannel 1: can have that much influence over the world. I mean,\n\nChannel 0: It's\n\nChannel 1: this is this\n\nChannel 0: definitely\n\nChannel 1: is his issue\n\nChannel 0: not good.\n\nChannel 1: at the moment. What's the next\n\nChannel 0: Yeah.\n\nChannel 1: one he wants to take over and\n\nChannel 0: Absolutely.\n\nChannel 1: yeah.\n\nChannel 0: Absolutely. It's\n\nChannel 1: Yeah.\n\nChannel 0: it's a lot it's pretty scary that one person can have that much control\n\nChannel 1: I know.\n\nChannel 0: that they that they make markets move on just tweet or something. It's a little bit scary. He shouldn't have that kind of power. So\n\nChannel 1: No. But I think yeah. Obviously, in the background, he's benefiting, and other people that are aligned with him benefit. So\n\nChannel 0: Absolutely.\n\nChannel 1: yep,\n\nChannel 0: Yeah.\n\nChannel 1: it's\n\nChannel 0: Yeah.\n\nChannel 1: wrong. Somebody needs to take them out. I didn't say\n\nChannel 0: Absolutely.\n\nChannel 1: that.\n\nChannel 0: No. I do understand. Absolutely.\n\nChannel 1: Yeah.\n\nChannel 0: But now that we\n\nChannel 1: So\n\nChannel 0: are watching it you're right. So sorry.\n\nChannel 1: sorry. Yeah.\n\nChannel 0: Yeah.\n\nChannel 1: So if we do draw down, what that that can go straight to our personal bank account for us\n\nChannel 0: Yeah.\n\nChannel 1: to do what what we need? Yes. Okay.\n\nChannel 0: Yep.\n\nChannel 1: So\n\nChannel 0: Abs\n\nChannel 1: no issues\n\nChannel 0: absolutely.\n\nChannel 1: there. Yep.\n\nChannel 0: No. No. So we'll have to draw down we actually probably will have to draw down. I'm just sort of thinking it there's no issue with that here, but the fastest way will be to draw down to yourself and your Superfund bank account because it's already attached and then for you to transfer the funds out. That will be\n\nChannel 1: Okay.\n\nChannel 0: the quickest way to do it. We\n\nChannel 1: That's\n\nChannel 0: there's no issue with adding a secondary bank account, but that'll take a couple of days to add those accounts in with the security measures around it.\n\nChannel 1: fine.\n\nChannel 0: So I\n\nChannel 1: That's\n\nChannel 0: would\n\nChannel 1: fine.\n\nChannel 0: draw straight to your SMSF bank account then transfer across if that's easier for you guys. Just a quicker\n\nChannel 1: Okay.\n\nChannel 0: way to do it. Yeah.\n\nChannel 1: That's fine. Okay. Well, we'll give\n\nChannel 0: Yep.\n\nChannel 1: you plenty of notice anyway of what\n\nChannel 0: Yeah.\n\nChannel 1: what our thoughts are and what the amount\n\nChannel 0: Yep.\n\nChannel 1: is and so forth. Okay.\n\nChannel 0: Yeah.\n\nChannel 1: Perfect.\n\nChannel 0: All good. No worries at all. I just wanted to make sure we did a catch up. I'll make sure I do another catch up with you guys in probably, you know, about two to three months to see where things are at. If you have\n\nChannel 1: Okay.\n\nChannel 0: anything in the meantime and you wanna catch up earlier, let me know. We can definitely talk things through.\n\nChannel 1: Will\n\nChannel 0: But,\n\nChannel 1: do.\n\nChannel 0: yeah, there's just a lot of uncertainty right now. It's just about holding and waiting and just seeing what things do. And I can tell you, I'm looking at it every week to see what's happening. I look at the markets every day, but I am logging in looking at your portfolio on a weekly basis to see where things are going. And if we\n\nChannel 1: Okay.\n\nChannel 0: if the you know, we'd meet with the investment committee and they sort of see that things maybe need to maybe change, then we'll definitely make sure we contact and and, you know, try to mitigate what we can. Okay?\n\nChannel 1: Okay. Perfect. That's great. Alright. Well\n\nChannel 0: Okay.\n\nChannel 1: Thank you. Thanks,\n\nChannel 0: That's\n\nChannel 1: Dana.\n\nChannel 0: okay. No worries at all. Hope you both have a lovely Easter.\n\nChannel 1: Okay. You too. Okay. Thank\n\nChannel 0: Thanks\n\nChannel 1: you.\n\nChannel 0: so\n\nChannel 1: Bye\n\nChannel 0: much.\n\nChannel 1: bye.\n\nChannel 0: See you later. Bye.\n\nChannel 1: Bye.","paragraphs":[{"sentences":[{"text":"Bill","start":1.68,"end":2.1799998,"sentiment":"neutral","sentiment_score":0.036172471940517426}],"sentiment":"neutral","sentiment_score":0.036172471940517426,"channel":1,"num_words":1,"start":1.68,"end":2.1799998},{"sentences":[{"text":"Hi, Phil.","start":2.96,"end":3.52,"sentiment":"neutral","sentiment_score":0.07241920009255409},{"text":"It's Dana from","start":3.52,"end":4.3199997,"sentiment":"neutral","sentiment_score":0.07829280942678452}],"sentiment":"neutral","sentiment_score":0.07594336569309235,"channel":0,"num_words":5,"start":2.96,"end":4.3199997},{"sentences":[{"text":"speaking.","start":4.16,"end":4.66,"sentiment":"neutral","sentiment_score":0.07517963647842407}],"sentiment":"neutral","sentiment_score":0.07517963647842407,"channel":1,"num_words":1,"start":4.16,"end":4.66},{"sentences":[{"text":"Okie Financial.","start":4.3199997,"end":5.06,"sentiment":"neutral","sentiment_score":0.09618235379457474},{"text":"How are you today?","start":5.2,"end":6.18,"sentiment":"neutral","sentiment_score":0.15931706875562668}],"sentiment":"neutral","sentiment_score":0.13827216376860937,"channel":0,"num_words":6,"start":4.3199997,"end":6.18},{"sentences":[{"text":"Yeah.","start":6.56,"end":6.8799996,"sentiment":"neutral","sentiment_score":0.2305908054113388},{"text":"Good.","start":6.8799996,"end":7.2,"sentiment":"positive","sentiment_score":0.5002059936523438},{"text":"Thanks.","start":7.2,"end":7.52,"sentiment":"positive","sentiment_score":0.5493451356887817},{"text":"Yourself?","start":7.52,"end":8.02,"sentiment":"positive","sentiment_score":0.3796180486679077}],"sentiment":"positive","sentiment_score":0.414939995855093,"channel":1,"num_words":4,"start":6.56,"end":8.02},{"sentences":[{"text":"I'm very well.","start":8.48,"end":9.44,"sentiment":"positive","sentiment_score":0.5813247362772623},{"text":"Thank you.","start":9.44,"end":10.0,"sentiment":"positive","sentiment_score":0.6665570139884949},{"text":"Thanks so much for asking.","start":10.0,"end":11.36,"sentiment":"positive","sentiment_score":0.6908119440078735},{"text":"I had you guys booked in this afternoon for a bit of a catch up.","start":11.5199995,"end":14.08,"sentiment":"neutral","sentiment_score":0.32756215929985044},{"text":"Is now still a good time there for you?","start":14.08,"end":15.975,"sentiment":"neutral","sentiment_score":0.29326871368620133}],"sentiment":"positive","sentiment_score":0.4142352579271092,"channel":0,"num_words":34,"start":8.48,"end":15.975},{"sentences":[{"text":"Yeah.","start":16.035,"end":16.355,"sentiment":"neutral","sentiment_score":0.16513824462890625},{"text":"That's fine.","start":16.355,"end":16.915,"sentiment":"neutral","sentiment_score":0.2716135233640671},{"text":"Thank 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overseas.","start":323.07,"end":330.61002,"sentiment":"negative","sentiment_score":-0.4024362497859531},{"text":"So it is hitting us a little bit there.","start":330.99002,"end":333.09,"sentiment":"negative","sentiment_score":-0.44058649407492745},{"text":"I we are watching things.","start":333.23,"end":334.67,"sentiment":"neutral","sentiment_score":-0.2578634947538376}],"sentiment":"neutral","sentiment_score":-0.3178249054496557,"channel":0,"num_words":71,"start":316.155,"end":334.67},{"sentences":[{"text":"There's sort of 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is","start":391.62,"end":392.635,"sentiment":"neutral","sentiment_score":0.13062090426683426}],"sentiment":"neutral","sentiment_score":0.10612182319164276,"channel":0,"num_words":11,"start":388.34,"end":392.635},{"sentences":[{"text":"Okay.","start":392.405,"end":392.905,"sentiment":"neutral","sentiment_score":0.054355598986148834}],"sentiment":"neutral","sentiment_score":0.054355598986148834,"channel":1,"num_words":1,"start":392.405,"end":392.905},{"sentences":[{"text":"not easy to to sort of watch, and the more we are looking at it, the more we see those fluctuations, and it absolutely can play with us.","start":392.635,"end":400.175,"sentiment":"neutral","sentiment_score":-0.043881370552948544},{"text":"But, yeah, we just have to keep watching at the moment, sort of see what's going to happen.","start":400.875,"end":404.975,"sentiment":"neutral","sentiment_score":-0.09431173383361763},{"text":"If there's any really big red flags that we do see, we'll make sure we let you 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really knows.","start":417.49,"end":418.94998,"sentiment":"neutral","sentiment_score":-0.27418526262044907},{"text":"We did meet with some we do get to meet a lot of economists and investment managers and things as part of our role, which is really cool.","start":419.675,"end":427.535,"sentiment":"neutral","sentiment_score":0.305640452674457}],"sentiment":"neutral","sentiment_score":0.1062715560720678,"channel":0,"num_words":57,"start":410.77,"end":427.535},{"sentences":[{"text":"We did meet with the the BlackRock economists yesterday, and they were talking about, you know, they don't know how long everything's gonna go on for, but they're certainly hoping not long.","start":427.835,"end":437.23,"sentiment":"neutral","sentiment_score":0.04877351759932935},{"text":"They do sort of see where there could be high inflation moving forward as well depending on what happens with the overseas oil prices and everything in Iran as 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little bit in cash, and we'll sort of track things a little bit further down and sort of see where we're heading in the next few months.","start":598.17,"end":604.58997,"sentiment":"neutral","sentiment_score":0.005307226874200361}],"sentiment":"neutral","sentiment_score":0.005307226874200361,"channel":0,"num_words":28,"start":598.17,"end":604.58997},{"sentences":[{"text":"Yes.","start":604.115,"end":604.615,"sentiment":"neutral","sentiment_score":0.004906030371785164}],"sentiment":"neutral","sentiment_score":0.004906030371785164,"channel":1,"num_words":1,"start":604.115,"end":604.615},{"sentences":[{"text":"But we just have to wait and see at this point.","start":605.05,"end":606.97,"sentiment":"neutral","sentiment_score":-0.1307947070083835},{"text":"All these investments have withstood ups and downs in the market.","start":606.97,"end":610.02997,"sentiment":"neutral","sentiment_score":-0.3155044235966422},{"text":"It's all about 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reading what's happening in the news.","start":639.065,"end":650.185,"sentiment":"neutral","sentiment_score":-0.10944742060476734},{"text":"If something comes out in the news one day that's quite concerning, there'll be a bit of a sell off the next day because people","start":650.185,"end":656.0,"sentiment":"negative","sentiment_score":-0.4179800248146057}],"sentiment":"neutral","sentiment_score":-0.22871848520560142,"channel":0,"num_words":78,"start":631.64996,"end":656.0},{"sentences":[{"text":"Okay.","start":655.555,"end":656.055,"sentiment":"neutral","sentiment_score":-0.21680042147636416}],"sentiment":"neutral","sentiment_score":-0.21680042147636416,"channel":1,"num_words":1,"start":655.555,"end":656.055},{"sentences":[{"text":"react to things emotionally.","start":656.62,"end":657.92,"sentiment":"neutral","sentiment_score":-0.28946051746606827},{"text":"So this is a lot of emotional reactions to a bit of unnerving in the market, people not sure about what's happening with oil 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you.","start":1018.505,"end":1019.055,"sentiment":"positive","sentiment_score":0.7403194308280945},{"text":"Thanks,","start":1019.305,"end":1019.705,"sentiment":"positive","sentiment_score":0.6600309610366821}],"sentiment":"positive","sentiment_score":0.7135566075642904,"channel":1,"num_words":3,"start":1018.505,"end":1019.705},{"sentences":[{"text":"That's","start":1019.511,"end":1019.751,"sentiment":"positive","sentiment_score":0.6051113605499268}],"sentiment":"positive","sentiment_score":0.6051113605499268,"channel":0,"num_words":1,"start":1019.511,"end":1019.751},{"sentences":[{"text":"Dana.","start":1019.705,"end":1020.205,"sentiment":"positive","sentiment_score":0.5639870166778564}],"sentiment":"positive","sentiment_score":0.5639870166778564,"channel":1,"num_words":1,"start":1019.705,"end":1020.205},{"sentences":[{"text":"okay.","start":1019.751,"end":1020.251,"sentiment":"positive","sentiment_score":0.3633115291595459},{"text":"No worries at all.","start":1020.631,"end":1021.59094,"sentiment":"positive","sentiment_score":0.45361313223838806},{"text":"Hope you both have a lovely Easter.","start":1021.59094,"end":1023.371,"sentiment":"positive","sentiment_score":0.7084295579365322}],"sentiment":"positive","sentiment_score":0.5947309136390686,"channel":0,"num_words":12,"start":1019.751,"end":1023.371},{"sentences":[{"text":"Okay.","start":1024.0709,"end":1024.3109,"sentiment":"positive","sentiment_score":0.4454187750816345},{"text":"You too.","start":1024.3109,"end":1024.9509,"sentiment":"positive","sentiment_score":0.43503615260124207},{"text":"Okay.","start":1024.9509,"end":1025.2709,"sentiment":"neutral","sentiment_score":0.30431026220321655},{"text":"Thank","start":1025.2709,"end":1025.511,"sentiment":"positive","sentiment_score":0.6903467178344727}],"sentiment":"positive","sentiment_score":0.46202961206436155,"channel":1,"num_words":5,"start":1024.0709,"end":1025.511},{"sentences":[{"text":"Thanks","start":1025.351,"end":1025.671,"sentiment":"positive","sentiment_score":0.745697021484375}],"sentiment":"positive","sentiment_score":0.745697021484375,"channel":0,"num_words":1,"start":1025.351,"end":1025.671},{"sentences":[{"text":"you.","start":1025.511,"end":1025.8309,"sentiment":"positive","sentiment_score":0.7025490403175354}],"sentiment":"positive","sentiment_score":0.7025490403175354,"channel":1,"num_words":1,"start":1025.511,"end":1025.8309},{"sentences":[{"text":"so","start":1025.671,"end":1025.8309,"sentiment":"positive","sentiment_score":0.5902333855628967}],"sentiment":"positive","sentiment_score":0.5902333855628967,"channel":0,"num_words":1,"start":1025.671,"end":1025.8309},{"sentences":[{"text":"Bye","start":1025.8309,"end":1026.0709,"sentiment":"neutral","sentiment_score":0.28700968623161316}],"sentiment":"neutral","sentiment_score":0.28700968623161316,"channel":1,"num_words":1,"start":1025.8309,"end":1026.0709},{"sentences":[{"text":"much.","start":1025.8309,"end":1026.231,"sentiment":"positive","sentiment_score":0.7021849751472473}],"sentiment":"positive","sentiment_score":0.7021849751472473,"channel":0,"num_words":1,"start":1025.8309,"end":1026.231},{"sentences":[{"text":"bye.","start":1026.0709,"end":1026.5709,"sentiment":"positive","sentiment_score":0.366645872592926}],"sentiment":"positive","sentiment_score":0.366645872592926,"channel":1,"num_words":1,"start":1026.0709,"end":1026.5709},{"sentences":[{"text":"See you later.","start":1026.231,"end":1026.871,"sentiment":"positive","sentiment_score":0.385326623916626},{"text":"Bye.","start":1026.871,"end":1027.371,"sentiment":"neutral","sentiment_score":0.17536036670207977}],"sentiment":"neutral","sentiment_score":0.3328350596129894,"channel":0,"num_words":4,"start":1026.231,"end":1027.371},{"sentences":[{"text":"Bye.","start":1027.2709,"end":1027.7709,"sentiment":"neutral","sentiment_score":-0.11869116872549056}],"sentiment":"neutral","sentiment_score":-0.11869116872549056,"channel":1,"num_words":1,"start":1027.2709,"end":1027.7709}]},"summary":{"result":"success","short":"A financial company representative called Phil to check on the customer's account and discussed fees and concerns about adviser fees. They reassured the customer that fees are capped at a balance of 600,000 and the US market is expected to see a recovery. The speaker also discussed the housing market and the potential impact of the US-China trade war on gains and risks. The speaker noted the importance of waiting for the housing market to return and suggested transferring funds straight to their personal bank account and transferring them to their Superfund bank account. The uncertainty of the situation and the need for more notice were also discussed."},"intents":{"segments":[{"text":"I had you guys booked in this afternoon for a bit of a catch up. Is now still a good time there for you? Yeah.","start_word":27,"end_word":51,"intents":[{"intent":"Schedule call","confidence_score":0.033569176}]},{"text":"But I know there's a lot of volatility in the market out there at the moment, so I just wanted Yeah.","start_word":411,"end_word":431,"intents":[{"intent":"Inform about market volatility","confidence_score":0.005065079}]},{"text":"So do you guys have any questions at the moment?","start_word":478,"end_word":487,"intents":[{"intent":"Ask about questions","confidence_score":0.0049387156}]},{"text":"I did have a question about the adviser fees. So, obviously, Mhmm. your fee came out, but Yes. to date, we're just under 10,000 that we've paid out So in fees since we've opened this account. So I don't they're just under 1,000 of adviser fees go out on the nineteenth.","start_word":522,"end_word":572,"intents":[{"intent":"Discuss fees","confidence_score":0.1619183}]},{"text":"On the very front, it does note that we do cap that. So because your balance is above that $600,000, like, you won't pay any more than that 9,900, so it essentially comes out at the 1.65% and then caps at that 9,900. So they're sort of just working it out and how much should come out for the adviser fees, so you won't go over that that that that amount.","start_word":628,"end_word":698,"intents":[{"intent":"Provide payment","confidence_score":0.0000030099013}]},{"text":"They, unfortunately, don't stop all of the market volatility.","start_word":1271,"end_word":1279,"intents":[{"intent":"Evaluate market volatility","confidence_score":0.03074818}]},{"text":"the ups and downs we're seeing is emotional reactions. So, you know, institutional investors are mostly keeping a lot of the investments. They understand they're high quality, and they take advantages of market dips, whereas most retail investors like moms and dads and normal everyday Australians are reading what's happening in the news.","start_word":2230,"end_word":2282,"intents":[{"intent":"Analyze market reactions","confidence_score":0.11800468}]},{"text":"Well what's the process for that? yes.","start_word":2558,"end_word":2564,"intents":[{"intent":"Identify steps","confidence_score":0.000046896635}]},{"text":"So at the moment, we've got the c d d c CDT bill covered with the AAA cash. Depending on how much you need once you do turn 65, that was also that discussion of withdrawing some money as well. We just Yep.","start_word":2565,"end_word":2607,"intents":[{"intent":"Discuss withdrawal process","confidence_score":0.090234905},{"intent":"Provide information","confidence_score":0.0076893307},{"intent":"Discuss withdrawal process","confidence_score":0.14289846}]},{"text":"the money is at the moment, where we see the recovery, where the losses and gains are, and how we maybe draw that out proportionately to benefit you guys. If Okay.","start_word":2651,"end_word":2681,"intents":[{"intent":"Discuss recovery","confidence_score":0.20518155}]},{"text":"there are some losses that we maybe use to offset some of the gains within the portfolio, we can always do that as well. So it's Alright.","start_word":2682,"end_word":2708,"intents":[{"intent":"Discuss portfolio","confidence_score":0.044746928}]},{"text":"We can have the forms basically ready to go. We Okay.","start_word":2775,"end_word":2785,"intents":[{"intent":"Inform about form completion","confidence_score":0.0004042774}]},{"text":"can have them signed on your 60 birthday, and then straight after that, we can all we can initiate the sell downs.","start_word":2786,"end_word":2807,"intents":[{"intent":"Initiate selling downs","confidence_score":0.0067977407},{"intent":"Confirm activation","confidence_score":0.000050441384}]},{"text":"we can look at what's happening with the portfolio, where we draw out of, how we do it in a tax effective manner for you, and then we can also, you know, try to get North to help us by withdrawing the funds prior to the full sell down if it's only a smaller amount of money than what we need. Okay?","start_word":2851,"end_word":2912,"intents":[{"intent":"Discuss portfolio needs","confidence_score":0.0022614575}]},{"text":"yeah, there's just a lot of uncertainty right now. It's just about holding and waiting and just seeing what things do. And I can tell you, I'm looking at it every week to see what's happening. I look at the markets every day, but I am logging in looking at your portfolio on a weekly basis to see where things are going. And if we Okay.","start_word":3486,"end_word":3551,"intents":[{"intent":"Analyze financial situation","confidence_score":0.0035949426}]}]},"sentiments":{"segments":[{"text":"Bill Hi, Phil. It's Dana from speaking. Okie Financial. How are you today? Yeah.","start_word":0,"end_word":13,"sentiment":"neutral","sentiment_score":0.10699224472045898},{"text":"Good. Thanks. Yourself? I'm very well. Thank you. Thanks so much for asking.","start_word":14,"end_word":26,"sentiment":"positive","sentiment_score":0.5816963315010071},{"text":"I had you guys booked in this afternoon for a bit of a catch up. Is now still a good time there for you? Yeah. That's fine.","start_word":27,"end_word":53,"sentiment":"neutral","sentiment_score":0.2998705208301544},{"text":"Thank you.","start_word":54,"end_word":55,"sentiment":"positive","sentiment_score":0.4882793426513672},{"text":"Yep.","start_word":56,"end_word":56,"sentiment":"neutral","sentiment_score":0.33012476563453674},{"text":"Fantastic.","start_word":57,"end_word":57,"sentiment":"positive","sentiment_score":0.5561102628707886},{"text":"Before we jump into the call, I do just have to let you know we do record our calls for quality and training purposes. Are you both happy for me to proceed with that? Yeah. That's fine. Yep.","start_word":58,"end_word":95,"sentiment":"neutral","sentiment_score":0.16952116787433624},{"text":"Lovely.","start_word":96,"end_word":96,"sentiment":"positive","sentiment_score":0.4399161338806152},{"text":"And I'll just do security there with you as well. Just one of you is fine. Just your full name, date of birth, and address I should have on file. Philip Graham Alexander. '28 Yep. October Yep. 7 Slash 42 Channel Street, Cleveland, Beautiful. which is Thank probably you not so much. I we we have updated the address, haven't we? Yes. I have that one in the back end here. I've got another one here. What's the newer address? 7 Bar 42 Cleveland Oh, at Channel okay. Street. Yeah. No. That's It's here. the I've latest. got an okay. Guanabao, I've got an older one here. yeah, Yeah. in Trade Yep. Court. You can yeah. Well, I think we when we spoke to Jack last week, we deleted Yep. that Updated one. that. Yep. No worries. I'll go back and update that for you. It's not a problem at all.","start_word":97,"end_word":247,"sentiment":"neutral","sentiment_score":0.04215530678629875},{"text":"Thanks so much.","start_word":248,"end_word":250,"sentiment":"positive","sentiment_score":0.42240458726882935},{"text":"How's everything going with the new house? Yeah. Good. Yeah. We're only renting Yep. at the moment till the apartment's Yep. ready. Yeah. Yep. Beautiful. Have they given you a bit of a time frame on when that should be ready to go? Early twenty eight. Oh, wow. So brand brand new. I know you were buying something. Your Wilson's truck was brand brand new. It's off the plan. Yeah. So it is off the plan. Yeah. Yeah. Yep.","start_word":251,"end_word":329,"sentiment":"neutral","sentiment_score":-0.03765414796675308},{"text":"Beautiful. No. That's exciting. Well, hopefully, they keep on schedule for you. That sounds fantastic.","start_word":330,"end_word":344,"sentiment":"positive","sentiment_score":0.5358604192733765},{"text":"Yeah. I just wanted to kind of touch base and do a bit of a catch up with you. I know as part of the advice, I did mention I was gonna do catch ups with you guys and check-in sort of every six months or so. It has Yep. only been about three months since we've gone through the implementation side of things. So sorry. But I know there's a lot of volatility in the market out there at the moment, so I just wanted Yeah. to make sure we touch base and have a chat with you guys and see how you're feeling, and make sure we are doing our due diligence to keep keep up to date with you and let you know we are still watching. We are here. So do you guys have any questions at the moment? I know you've probably been looking at the Superfund watching the markets. Is there any kind of concerns or anything that you sort of question wise you might have for me at the moment? I did have a question about the adviser fees. So, obviously, Mhmm. your fee came out, but Yes. to date, we're just under 10,000 that we've paid out So in fees since we've opened this account. So I don't they're just under 1,000 of adviser fees go out on the nineteenth. I'm just gonna pull up the transaction history for you and have a bit of a look. So It just seems to be all these little fees that keep coming going keep coming out. Nothing's going yeah. in. At the moment yeah. Yeah. So I can see the ongoing adviser fee does come out there. On the very front, it does note that we do cap that. So because your balance is above that $600,000, like, you won't pay any more than that 9,900, so it essentially comes out at the 1.65% and then caps at that 9,900. So they're sort of just working it out and how much should come out for the adviser fees, so you won't go over that that that that amount. It does show caps Okay. on the on the front there. Okay? Alright. And I'll I keep thought I'll keep sorry. that in I mind.","start_word":345,"end_word":723,"sentiment":"neutral","sentiment_score":0.022881709265284295},{"text":"thought that adviser fee was a lot less than that.","start_word":724,"end_word":733,"sentiment":"negative","sentiment_score":-0.3707002103328705},{"text":"I thought Yeah. For some reason, I had my mind 6 and a half. Okay. It's yeah. No. It's 1.65%. It is capped at balances at at 600,000, so it's capped at 9,900. Right. Okay. So Yeah. it won't yeah. Okay. So that won't alright. Yeah. So we won't see a change in that now from now to November, December next end of the year sort of thing, Yeah. I guess. Yeah. That's okay. Yep. I'll make sure I keep an eye on it to make sure it does do what it's supposed to. But yeah. Yep. No. They do we do cap that. And on the super fund there, it does actually say at the bottom around the adviser fee section. I can definitely see it does show that it is capped at that balance. So I'll make sure it Yeah. doesn't go over that in any way, shape, or form for you. Alright. Okay? I All guess the good. other thing is, obviously, you guys are watching the market as close as everyone else, and nobody Abs expected absolutely. this carry on from No. Trump. Absolutely not. Yeah. Definitely. I So did have a bit of you're right. Sorry. so was there anything you could see see that could change to put us in a better position? I suppose everybody's looking for that at the moment. Yeah. It's realistically, everything has sort of been Yeah. affected. So on Yep. the sort of international front, the war is kind of where everything is really coming from with Trump tweeting. I mean, I had a look at your portfolio last week to sort of see where things are at, and it did show growth wise the it was down about 3.37%. So that was as a dollar figure, it was about 30,000. From there, it has kinda come back. We have seen a bit of a recovery again late last week.","start_word":734,"end_word":1054,"sentiment":"neutral","sentiment_score":-0.04660658165812493},{"text":"It did again early this week, and then today, we've seen a bit more of a recovery as well. So last night, Okay. The US markets were really good. They had sort of stabilized a little bit there. Today, the ASX 200 index is up by 2.2%, so we have seen a little bit of a recovery there.","start_word":1055,"end_word":1112,"sentiment":"positive","sentiment_score":0.4761511981487274},{"text":"Okay. But at the moment, we are also being hit on a secondary point. So because we have a really good jobs market, we also have high inflation at the moment.","start_word":1113,"end_word":1143,"sentiment":"neutral","sentiment_score":-0.20012858510017395},{"text":"So we're kind of being hit by the high inflation on our domestic side as well as what's happening in Iran and with the oil prices overseas. So it is hitting us a little bit there.","start_word":1144,"end_word":1179,"sentiment":"negative","sentiment_score":-0.4071221351623535},{"text":"I we are watching things. There's sort of nowhere Yep. that I would recommend we change to. All these investments that you guys are invested in have withstood this kind of market change before. The good thing is that you guys are not in sort of a high growth or an aggressive or an growth portfolio. We're sitting in that sort of balanced portfolio. So we do have more in the way of the fixed interest. We have more bonds, and we do have more of those low risk Yes. investments. They, unfortunately, don't stop all of the market volatility. We are still gonna see it, but, yeah, thankfully, at the moment, not Yep. seeing it like you would if you were in more of a high risk environment. So we do need to withstand what's happening. All these investments you're in have been through global crisis as the GFC, the COVID crisis. All the bonds and fixed interest have been through. Times of high inflation have come through on the other side, so none of these have ever gone bust before. We're looking at Okay. high quality investments that have withstood market volatility. So it is Okay. not easy to to sort of watch, and the more we are looking at it, the more we see those fluctuations, and it absolutely can play with us. But, yeah, we just have to keep watching at the moment, sort of see what's going to happen. If there's any really big red flags that we do see, we'll make sure we let you know. But Yes. at the moment, the market can recover out of this. We hope it doesn't go on too long. We just have to wait and see. No one really knows. We did meet with some we do get to meet a lot of economists and investment managers and things as part of our role, which is really cool. We did meet with the the BlackRock economists yesterday, and they were talking about, you know, they don't know how long everything's gonna go on for, but they're certainly hoping not long. They do sort of see where there could be high inflation moving forward as well depending on what happens with the overseas oil prices and everything in Iran as well. So we just Yes, have to wait and see what's happening. Everyone's kinda surmising on what's gonna happen here and there. I've we've seen economists talk about inflation decreasing as well, so we What don't about really a know. change of a what about a change of a GFC? Yeah. At the moment, the housing price the housing market is still really good, so it's I don't see a a problem in that area. I think it's all kind of focused around the high inflation we have at the moment with spending capacity and the oil prices. I think the biggest thing is the oil prices, and are we gonna have enough oil? Can we all still travel?","start_word":1180,"end_word":1680,"sentiment":"neutral","sentiment_score":-0.08219667910756227},{"text":"And if oil basically disappears in the country, we all come to a halt, and that is gonna be a huge, huge problem. That in itself could cause something very similar, if not worse, than the GFC, but we are hoping that our government is doing enough to sort of prevent that from happening.","start_word":1681,"end_word":1734,"sentiment":"negative","sentiment_score":-0.5378596782684326},{"text":"Because if that happens, the whole country stops, and it's not just us. There's a lot of other countries that also stop there. So we do kinda have to hope that that's not gonna come to play. The housing market is still really strong at the moment. I've spoken to a lot of brokers and a lot of real estate That'd agents be who are still selling, and we still have a really good jobs market at the moment as well. So we're still seeing a lot of spending, which is sort of playing to that high inflation. So we just Yeah. have to I sort suppose of wait and see. Yeah. that's Sorry. probably where we're feeling it at the moment because we're still seeing a good gain Yeah. in the housing market, and we stepped out of that in November and put everything Yeah. into shares. And just Yeah. now locked at it. So the heads the other way, and the housing market's still creeping. So, Yeah. yeah, I guess if Yeah. we'd keep the if we'd keep the property, we'd be looking at probably another 50 or 60 gain between Yeah. then and now. So yeah. Yeah. The the biggest thing I think with the housing market is where does it stop? Because at some point, the housing market is gonna out possibly out price new new buyers. People aren't aren't gonna be able to afford or service a loan. They're just gonna have the loans. It's gonna be too Yep. expensive to pay back, especially if interest rates keep rising. So if this inflation continues, it could have a bit of a pullback on the housing market a little bit, Yep. but I think housing is still gonna be a good place to be.","start_word":1735,"end_word":2032,"sentiment":"neutral","sentiment_score":-0.029267104569550655},{"text":"All these investments are still quality. They're still good. They still will see recovery.","start_word":2033,"end_word":2046,"sentiment":"positive","sentiment_score":0.4805014729499817},{"text":"We just have to sort of wait for that to come through. I know one of the things we did talk about was with your contributions coming in because you do have that CDT tax bill at the end of the year. It's probably best not to put your contributions at the moment. Keep them still in the No. bank account Definitely there. Keep not. a little bit in cash, and we'll sort of track things a little bit further down and sort of see where we're heading in the next few months. Yes. But we just have to wait and see at this point. All these investments have withstood ups and downs in the market. It's all about waiting. As I said, you're not taking a huge amount of risk in the market. You do have growth investments as well as defensive. You diversified across the different asset classes, the different industries, and everyone is feeling it as well, industry funds as well. No one is kind of getting any amazing gains out of the market at the moment, and all Not. the ups and downs we're seeing is emotional reactions. So, you know, institutional investors are mostly keeping a lot of the investments. They understand they're high quality, and they take advantages of market dips, whereas most retail investors like moms and dads and normal everyday Australians are reading what's happening in the news.","start_word":2047,"end_word":2282,"sentiment":"neutral","sentiment_score":-0.0866709120287481},{"text":"If something comes out in the news one day that's quite concerning, there'll be a bit of a sell off the next day because people Okay.","start_word":2283,"end_word":2308,"sentiment":"negative","sentiment_score":-0.42203471064567566},{"text":"react to things emotionally.","start_word":2309,"end_word":2312,"sentiment":"neutral","sentiment_score":-0.28221628069877625},{"text":"So this is a lot of emotional reactions to a bit of unnerving in the market, people not sure about what's happening with oil prices, scared about what's happening in Iran, and Yep.","start_word":2313,"end_word":2345,"sentiment":"negative","sentiment_score":-0.33978360891342163},{"text":"concerned about Yep.","start_word":2346,"end_word":2348,"sentiment":"neutral","sentiment_score":-0.2963627278804779},{"text":"the high inflation there.","start_word":2349,"end_word":2352,"sentiment":"negative","sentiment_score":-0.35919657349586487},{"text":"So there's a lot of emotional reactions from human beings at this point, Yep. and we just wanna make sure we don't take those emotional reactions. We allow the portfolio to come back. So whilst you're seeing, at the moment, it is showing 22,000 as a negative. So it is showing a bit of a 2.35% drop at the moment, Yep. but you haven't lost anything because we haven't sold anything out of there yet. Your portfolio can still recover and has seen days of recovery points in there slowly, so we Yeah. just I need watch to let it it every go. day. Yep. See. Yeah. So what is I bet you are. what is silver doing? Silver at the moment is the same as everything else. Gold and silver have seen a little bit of a dip as well with the high inflationary errors. I'm just gonna have a Okay. look at what the price of silver has done today. So Let's see. we've obviously, when we get towards the end of the year, we do wanna pull some, like we Yes. discussed. Yep. Yep. So, yeah, obviously, we'll there's not any issue in pulling that at at all. I mean, what's No. Well what's the process for that? yes. So at the moment, we've got the c d d c CDT bill covered with the AAA cash. Depending on how much you need once you do turn 65, that was also that discussion of withdrawing some money as well. We just Yep. need to sort of see where we pull that from, whether Okay. we do have to cement some losses in order to draw those down or whether we can draw it out of some of the expensive assets. So we'll see where Okay. the money is at the moment, where we see the recovery, where the losses and gains are, and how we maybe draw that out proportionately to benefit you guys. If Okay. there are some losses that we maybe use to offset some of the gains within the portfolio, we can always do that as well. So it's Alright. hard to Let's summarize say how much how much notice do you need to be able to do that? Obviously, once we yeah. get to 65, I wanna be I wanna be doing that because we've got plans to put that elsewhere at Yep. this stage. Yep. Yep. No. Yep. Absolutely. So probably about a week out from you turning 65, let Oh, me okay. know. We can have the forms basically ready to go. We Okay. can have them signed on your 60 birthday, and then straight after that, we can all we can initiate the sell downs. Okay. With North, we can also if we're not selling down or not withdrawing more than 80%, we can also call them and sort of ask if they can have those have the funds withdrawn a bit quicker as well. So Okay. we can look at what's happening with the portfolio, where we draw out of, how we do it in a tax effective manner for you, and then we can also, you know, try to get North to help us by withdrawing the funds prior to the full sell down if it's only a smaller amount of money than what we need. Okay? Yep. Okay. Yeah. Sounds good. That's No. okay. It certainly won't be 80 won't be more than 80%, but Yeah. yeah. Okay.","start_word":2353,"end_word":2933,"sentiment":"neutral","sentiment_score":0.003646501614079008},{"text":"Perfect. That sounds good.","start_word":2934,"end_word":2937,"sentiment":"positive","sentiment_score":0.4276881217956543},{"text":"I All hope good. it's not. I hope we don't get down to that point. It it no. I hope it's not. I'm really hoping things sort of start to even out a little bit as well because, I mean, even for myself, I invest in and outside of super, and my portfolio has seen a huge drop in the last couple of months. So I would like to see it all come back and see greater gains. We Yep. just have to sort of wait and see at this point. There's too much uncertainty with what's happening, and it's the biggest part of that is that Trump, unfortunately, Yep. does one thing and acts a different way, and it makes markets you know, it makes markets Yeah. have I a bit know. of a a jiggered Isn't reaction. it funny, though? Yeah. One person Yeah. can have that much influence over the world. I mean, It's this is this definitely is his issue not good. at the moment. What's the next Yeah. one he wants to take over and Absolutely. yeah. Absolutely. It's Yeah. it's a lot it's pretty scary that one person can have that much control I know. that they that they make markets move on just tweet or something. It's a little bit scary. He shouldn't have that kind of power. So No. But I think yeah. Obviously, in the background, he's benefiting, and other people that are aligned with him benefit. So Absolutely. yep, Yeah. it's Yeah. wrong.","start_word":2938,"end_word":3190,"sentiment":"neutral","sentiment_score":-0.11533519625663756},{"text":"Somebody needs to take them out.","start_word":3191,"end_word":3196,"sentiment":"negative","sentiment_score":-0.5338733196258545},{"text":"I didn't say Absolutely. that. No. I do understand. Absolutely. Yeah. But now that we So are watching it you're right. So sorry. sorry. Yeah. Yeah. So if we do draw down, what that that can go straight to our personal bank account for us Yeah. to do what what we need? Yes. Okay. Yep. So Abs no issues absolutely. there. Yep. No. No. So we'll have to draw down we actually probably will have to draw down. I'm just sort of thinking it there's no issue with that here, but the fastest way will be to draw down to yourself and your Superfund bank account because it's already attached and then for you to transfer the funds out. That will be Okay. the quickest way to do it. We That's there's no issue with adding a secondary bank account, but that'll take a couple of days to add those accounts in with the security measures around it. fine. So I That's would fine. draw straight to your SMSF bank account then transfer across if that's easier for you guys. Just a quicker Okay. way to do it. Yeah. That's fine. Okay. Well, we'll give Yep. you plenty of notice anyway of what Yeah. what our thoughts are and what the amount Yep. is and so forth. Okay. Yeah.","start_word":3197,"end_word":3415,"sentiment":"neutral","sentiment_score":0.08524241298437119},{"text":"Perfect. All good.","start_word":3416,"end_word":3418,"sentiment":"positive","sentiment_score":0.502511739730835},{"text":"No worries at all. I just wanted to make sure we did a catch up. I'll make sure I do another catch up with you guys in probably, you know, about two to three months to see where things are at. If you have Okay. anything in the meantime and you wanna catch up earlier, let me know. We can definitely talk things through. Will But, do. yeah, there's just a lot of uncertainty right now. It's just about holding and waiting and just seeing what things do. And I can tell you, I'm looking at it every week to see what's happening. I look at the markets every day, but I am logging in looking at your portfolio on a weekly basis to see where things are going. And if we Okay. if the you know, we'd meet with the investment committee and they sort of see that things maybe need to maybe change, then we'll definitely make sure we contact and and, you know, try to mitigate what we can. Okay? Okay.","start_word":3419,"end_word":3592,"sentiment":"neutral","sentiment_score":0.02689782294562493},{"text":"Perfect. That's great. Alright. Well Okay. Thank you. Thanks, That's Dana. okay. No worries at all. Hope you both have a lovely Easter. Okay. You too.","start_word":3593,"end_word":3618,"sentiment":"positive","sentiment_score":0.6090631484985352},{"text":"Okay.","start_word":3619,"end_word":3619,"sentiment":"neutral","sentiment_score":0.30431026220321655},{"text":"Thank Thanks you. so much. Bye bye. See you later.","start_word":3620,"end_word":3629,"sentiment":"positive","sentiment_score":0.5044225454330444},{"text":"Bye. Bye.","start_word":3630,"end_word":3631,"sentiment":"neutral","sentiment_score":0.15804581344127655}],"average":{"sentiment":"neutral","sentiment_score":-0.013896926619154927}}}}